Q&A Hero

Q: One of the benefits of giving a presentation online is A) the ability to reach a geographically dispersed audience. B) production costs. C) the ability to see and respond to nonverbal cues. D) the ability to change to presentation "live." E) the lack of face-to-face feedback from the audience.

Q: During a presentation, one way to make the best use of the backchannel is to A) review comments point by point as they are being made. B) respond to each comment or question as it is made. C) monitor the backchannel while speaking. D) display the Twitter stream on a screen live. E) schedule Twitter break to review comments during the presentation.

Q: When preparing to be able to best respond to questions from the audience, A) have friendly audience members ask predetermined questions. B) offer to meet after the presentation. C) prepare extra slides and handouts that will speak for you. D) learn about the audience and their concerns ahead of time. E) establish ground rules and don't respond to those who will not follow the rules.

Q: When presenting to high-ranking executives, ________ will consume most of the presentation time. A) explaining your credentials B) convincing them of the value of your presentation C) the question and answer period D) explaining the cost of the idea E) reading and understanding the nonverbal signals being transmitted

Q: In order to appear sincere, confident, and trustworthy, A) concentrate on the message and the audience. B) maintain eye contact with friendly audience members. C) be comfortable. D) be ready with your opening line. E) visualize success.

Q: Successful speakers work on making A) an authentic connection with listeners. B) a note-perfect presentation. C) a strong use of the backchannel. D) tech-savvy presentations. E) the audience changes their mind about an issue.

Q: If you face hostile or difficult questions during a question-and-answer session, A) respectfully ask their opinion on the matter. B) enlist the help of the audience to silence the questioner. C) respond honestly while keeping control of your emotions. D) stand your ground and respond to the questions aggressively. E) ignore anyone who asks such questions and change the subject.

Q: Best practices for the question-and-answer session after a presentation include A) counting on being able to set ground rules for the session. B) anticipating likely questions and thinking through your answers. C) assuming that you'll be able to handle questions without some preparation. D) realizing that the question-and-answer session is relatively unimportant. E) pretending that you know the answer to a question, even when you don't.

Q: Answering questions at the end of a presentation gives you a chance to A) change the presentation to better reach the audience. B) provide the information that is of most interest to the audience. C) establish ground rules for questions. D) emphasize your supporting points. E) respond to the backchannel.

Q: The most important aspect of any presentation is A) enveloping your message within a cloak of technology. B) impressing the audience with your knowledge, skills, and abilities. C) getting the audience to receive, understand, and embrace your message. D) regarding your audience as passive recipients rather than trying to engage them. E) building a slide deck that is meaningful and relevant.

Q: The backchannel can present challenges for business presenters because A) Twitter breaks must be scheduled. B) contrary audience members can have more leverage. C) supportive listeners can spread your message to a much larger audience. D) it is difficult to track what parts of the presentation were effective, and which were not. E) the hashtag must be meaningful and relevant.

Q: Sending preview materials to the audience prior to an online presentation A) will discourage participants from attending your presentation. B) can suggest that you are not confident in your abilities as a presenter. C) can help audience members become familiar with important background information. D) will minimize backchannel activity during your presentation. E) will distract readers from the main idea of your presentation.

Q: In business presentations, the backchannel is A) the "notes" portion of an electronic slide, which only the presenter can see. B) subtle, nonverbal cues the presenter sends during the presentation. C) electronic communication among audience members during the presentation. D) password-protected slides that only certain audience members can see. E) an impromptu speech designed to take control of a presentation.

Q: Which of the following is not a good way to deal with speaking anxiety? A) Prepare more material than necessary. B) Concentrate on your nervousness. C) Take a few deep breaths before speaking. D) Have your first sentence memorized and on the tip of your tongue. E) Visualize success.

Q: ________ slides indicate which material has been covered and which section you are about to begin. A) Title B) Agenda C) Navigation D) Template E) Program

Q: Briefly explain the function builds play in electronic presentations.

Q: What two types of artwork can be included in the foreground of electronic slides? Briefly explain the distinction between these types.

Q: List at least three types of visuals commonly used in business presentations.

Q: The "slide sorter view" in presentation software allows you to see a batch of slides, either all at once or in significant portions.

Q: The best background for your slides is one with a colorful, interesting pattern that will grab the audience's attention.

Q: Making a presentation with the help of an outline or notes is the most effective and easiest delivery mode.

Q: Printed materials that you give to the audience to supplement your presentation should be A) incidental to your overall presentation strategy. B) an integral part of your presentation strategy. C) extraneous because you've put all of the necessary details on your presentation slides. D) posted online, in case anyone might be interested in seeing them after the presentation. E) developed to include new information for key sections of the presentation.

Q: To enhance the presentation through the use of visuals, A) use design principles that focus on attractive artwork. B) create slideuments. C) limit the use of free-form slides. D) use bullet points whenever possible. E) make sure the message, not the visual, is the focus of the presentation.

Q: To share information such as hashtags and WiFi log-in information, include A) a title slide. B) navigation slides. C) handouts. D) agenda and program detail slides. E) hyperlinks.

Q: One of the best ways to organize, reposition, and delete slides while checking for design consistency is with the use of A) slide deck. B) hyperlink. C) slide sorter view. D) slide builds. E) slide transitions.

Q: When checking the location of your presentation in advance, you should A) not worry about seating arrangementsthey have no effect on how you deliver your remarks. B) always request a whiteboard, even if you aren't sure you will need it. C) think carefully about the seating of the audience. D) trust that the technology you need will be available and working. E) make sure the lights dim to discourage audience interaction.

Q: Rehearsing your presentation will A) help you check your voice, timing, phrasing, and equipment. B) increase your need for text slides. C) most likely ruin your ability to make an impromptu presentation. D) rob you of the confidence you need. E) waste valuable time, since most presentations are delivered in person.

Q: Speaking from notes or an outline is often effective because A) you can look at the notes instead of at your audience. B) you can maintain a natural speaking flow. C) it reduces the likelihood that you will improvise. D) it enables you to read the presentation word-for-word. E) it takes far less time to prepare than writing out the entire presentation.

Q: The most effective and easiest mode of delivering presentations in nearly all situations is A) memorization. B) reading from a prepared script. C) speaking from an outline or notes. D) impromptu speaking. E) from a seated position.

Q: Delivering your presentation by reading it word-for-word is a good idea when A) your presentation is very lengthy. B) you're covering policy statements or legal documents that must be presented verbatim. C) the presentation is humorous. D) the audience is hostile. E) you are nervous.

Q: Don't try to memorize a presentation because A) you should be using a fully written script. B) you'll probably sound stilted when you deliver the message. C) it increases the necessity for improvising when you forget a line. D) you will have to increase your eye contact with the audience. E) audiences prefer to be read to rather than talked at.

Q: Which of the following would be an appropriate handout to accompany an oral presentation? A) an interesting but unrelated news article B) copies of detailed charts and graphs C) a photo of you, with a caption listing all of your qualifications D) a copy of the presentation text E) copies of all slides

Q: Expert presenters often structure specific slides around a ________ that helps organize and explain the points they are trying to make. A) decorative element B) bullet point C) transposition D) key visual E) bumper theme

Q: A presenter who is using free-form slides is A) free to read the presentation script word-for-word. B) released from the constraints of place and time. C) responsible for conveying more of the content. D) able to rely on each slide to function as a multimedia teleprompter. E) more likely to present complex subjects in a cohesive, integrated manner.

Q: Structured presentation slides are usually the best choice for A) routine presentations. B) persuasive presentations. C) sales presentations. D) motivational presentations. E) impromptu presentations.

Q: When using charts and tables in presentations, A) you should be able to read them from two feet away. B) they should be simpler than visuals for printed documents. C) include decorative elements to add interest. D) keep colors muted and blended. E) a Prezi can help break down large amounts of data.

Q: When it comes to slide design, A) consistency is critical because audiences assign meaning to visual elements beginning with the first slide. B) audiences will pay more attention to the slide deck than the speaker. C) typeface is easier to read on screen than on a printed page. D) the background should include meaningful decorative elements. E) charts, graphs and other functional artwork should be used sparingly.

Q: Which one of the following is the best use of functional animation? A) using Prezi software B) to demonstrate a sequence or procedure C) to ease the viewer's gaze from one slide to the next D) making a clipart image spin around in circles E) to allow one point to appear on the slide at a time

Q: ________ conveys information that is part of your message; ________ simply enhances the look of your slides. A) Decorative artwork; functional artwork B) Background artwork; foreground artwork C) Functional artwork; decorative artwork D) Digital artwork; symbolic artwork E) background artwork; bold artwork

Q: You can use ________ to control how one slide replaces another on the screen; you can also use ________ to control the release of text, graphics, and other elements on individual slides. A) slide agendas; slide blueprints B) slide transitions; slide builds C) slide storyboards; slide templates D) slide builds; slide transitions E) slide hyperlinks; slide pull quotes

Q: Hyperlinks are useful in slide presentations for A) limiting additional details. B) customizing one electronic presentation for several audiences. C) introducing additional information during question-and-answer periods. D) increasing flexibility in response to audience feedback. E) transferring the presentation to a mobile device.

Q: When using slide builds, you should A) limit them to text; they are not appropriate for graphics. B) vary the direction: sometimes from top to bottom, sometimes from left to right. C) reveal information in a way that helps your audience understand your message. D) set them up so that each letter of the text on a slide appears one at a time. E) incorporate hyperlinks.

Q: The slide master feature in presentation software A) should be avoided, since it is viewed as a crutch for unskilled presenters. B) gives your slides a cartoonish look. C) helps create a consistent design for your entire slide show. D) is too complicated for most presenters to use effectively. E) is helpful only if you have fewer than 10 slides.

Q: When preparing a background design for slides, A) use unique text and graphical elements. B) be sure the background is not distracting. C) include the essential content of the slide. D) include all functional artwork. E) include only decorative artwork.

Q: Four important design elements to consider when creating slides include all of the following except A) choosing color. B) selecting background designs. C) writing content. D) selecting fonts and type styles. E) choosing artwork.

Q: According to your textbook, a slideument is A) typically used as a short video to introduce a workplace presentation. B) sent to your audience ahead of time to help them preview your topic. C) a hybrid slide that tries to function as a presentation visual and a printed document. D) an effective vehicle for delivering information during a business presentation. E) a helpful summary of your presentation, distributed to the audience just as you begin.

Q: Unlike structured slides, free-form slides A) are random and lack design consistency. B) are fast and easy to create. C) are self-contained and don't require interpretation by a speaker. D) deliver information visually, without the need for text. E) achieve unity through colors, fonts, and images, rather than rigid templates.

Q: Overhead transparencies are A) no longer used. B) old-fashioned, but offer some advantages compared to electronic slides. C) appropriate only for highly technical presentations. D) much easier to edit than electronic slides. E) easier to edit than electronic slides.

Q: For most business presentations, ________ are the medium of choice. A) flip charts B) whiteboards C) electronic slides D) overhead transparencies E) chalkboards

Q: Effective text slides should do all of the following except A) highlight key points. B) display your entire speaking script. C) summarize and preview your message. D) signal major shifts in thought. E) illustrate concepts.

Q: When you're designing an electronic slide deck for a business presentation, let ________ and ________ guide your efforts. A) simplicity; authenticity B) convenience; personal preferences C) PowerPoint; structure D) functionality; time constraints E) one-way communication; free-form capability

Q: List and briefly explain six strategies for holding your audience's attention during a business presentation.

Q: Briefly describe the three tasks that an effective closing to a presentation should accomplish and give an example of a sentence that would be an ineffective ending.

Q: List two goals to achieve in the body of a business presentation.

Q: Give an example of one way to arouse audience attention at the beginning of a presentation on your company's new long-term disability insurance.

Q: The ending is the least important part of a presentation.

Q: Transitional words and phrases such as, "Now that we've covered..." are generally less important in oral presentations than in written reports.

Q: When you're introducing a presentation, include a ________ to help your audience understand the structure and content of your message. A) catalog of sources B) preview section C) backchannel D) contextual connection E) humorous story

Q: You should always close your speech A) on a memorable note. B) by leaving the audience with unanswered questions. C) with something dramatic or flamboyant. D) by introducing some new ideas for the audience to think about. E) with a humorous statement.

Q: If the purpose of your presentation is to get your audience involved in an upcoming project, you should A) open the floor for questions, as soon as you've covered your main points. B) make sure that your close is ambiguous and needs clarification. C) close by explaining who'll be involved and what they'll do. D) gloss over any difficulties that will be involved when completing the project. E) explain the result of inaction.

Q: If there is a lack of consensus among the audience at the end of your presentation, you should A) gloss over it as quickly as possible. B) make the disagreement clear and be ready to suggest a method for resolving the differences. C) identify the individuals causing the disagreement and ask them pointed questions. D) calmly explain that no one is leaving until the disagreements have been resolved. E) repeat key sections of the presentation.

Q: When you have covered all the main points in your speech, you should A) get ready to end your message on a strong, positive note. B) wrap up as quickly as possible. C) avoid using such phrases as "To sum it all up" and "In conclusion." D) add one new thought to keep the audience thinking about the presentation. E) end with a detailed explanation of how hard you worked on preparing your speech.

Q: When you're concluding a business presentation, A) briefly restate the main points you covered during the presentation. B) bring up any information you forgot to include during the presentation. C) share an email address to respond to questions that the audience may have. D) don't let the audience know you're ready to close the presentation. E) let your audience decide how they feel and what they'll do about your presentation.

Q: To hold your audience's attention during the body of your speech, you should A) make at least seven or eight main points. B) include numerous abstract ideas. C) relate your subject to your audience's needs. D) repeat the same words and phrases. E) incorporate humor.

Q: The sentence, "Now that we've identified the problem, let's take a look at some solutions," is an example of A) a problem statement for a presentation. B) a transition between major sections of a presentation. C) a statement of intent for a presentation. D) the main idea for a presentation. E) a redundant phrase that should be eliminated.

Q: Explaining the circumstances surrounding the presentation is often effective in A) identifying your main supporting points. B) arousing the interest of the audience. C) summarizing the main idea of your presentation. D) revealing the order in which you'll develop your main points. E) identifying yourself as an expert on the topic.

Q: One effective way to arouse interest at the start of a speech is to A) start with a joke. B) unite the audience around a common goal. C) use a teaser statement that implies what you'll be discussing. D) start with the ending. E) explain your credentials.

Q: Presentations should be delivered using A) scripted notes. B) strong and lengthy visuals. C) a conversational tone. D) handouts so the audience can better follow difficult concepts. E) a strong emphasis on jargon and buzzwords.

Q: An effective introduction to a presentation will A) introduce the importance of visuals. B) establish your credibility. C) prepare the audience for the tasks they will be assigned after the presentations. D) incorporate liberal use of transitions. E) put the audience in the appropriate emotional state.

Q: Generally, when presenting to a larger audience, A) the more informal the presentation. B) more time should be allotted for questions. C) the presentation becomes more formal. D) the more visuals should be used. E) the less chance of everyone in the audience understanding the message.

Q: To reduce the formality of an oral presentation, A) use a conversational tone during the presentation. B) deliver your presentation in an auditorium. C) seat the audience in preconfigured rows. D) deliver your remarks in the passive voice. E) use a microphone to be sure everyone can hear.

Q: What six stages should you go through in preparing an effective outline for a presentation?

Q: Describe the four steps to organizing a presentation effectively.

Q: When planning a presentation, what does it mean to "analyze the situation"? Briefly explain each of the tasks involved.

Q: Briefly explain the difference between a planning outline and a speaking outline.

Q: In a longer presentation, how does your purpose influence the way you organize your material?

Q: You've been asked to give a presentation on cybercrime. List two steps that can help you define the main idea of your presentation, and then provide an example of the second step.

Q: List the four steps involved in planning an oral presentation.

Q: The speaking outline is not an appropriate place to include notes about the visual aids you plan to use.

Q: If your purpose is to analyze, persuade, or collaborate, you should organize your speech around conclusions and recommendations or a logical argument.