Q&A Hero

Business Development

Q: Managerial decisions are likely to become more programmed as managers rise in an organizational hierarchy.
Q: A highway speed limit is an example of a policy.
Q: Implementing a procedure requires more judgment and interpretation than implementing a policy.
Q: A rule is simpler than a policy or a procedure to implement.
Q: Programmed decisions tend to be routine.
Q: A key to what is commonly used to assess risk is for a decision maker to examine the ________ an investment.A) promises made by a company forB) ads posted by a company forC) historical data forD) minor details of
Q: A manager wants to invest in one of three start-up companies. All three of the companies seem to have a good business plan. None of the companies has a track record. The manager is operating under which condition?A) uncertaintyB) certaintyC) low certaintyD) risk
Q: A manager has a choice of three bank CDs that pay different amounts of fixed interest over different time periods. The manager is operating under which condition?A) jeopardyB) certaintyC) uncertaintyD) risk
Q: A manager has a choice of three investment funds. To assess them, he looks at their past investment records over the previous five years. The manager is operating under which condition?A) certaintyB) probabilityC) uncertaintyD) risk
Q: A top-level manager is most likely to solve problems under which condition?A) certaintyB) riskC) uncertaintyD) high certainty
Q: A low-level manager is most likely to solve problems under which condition?A) certaintyB) low riskC) uncertaintyD) low certainty
Q: ________ is a situation in which a decision maker has incomplete information about outcomes and does not have the ability to reasonably estimate outcomes that are not known.A) CertaintyB) RiskC) UncertaintyD) High certainty
Q: A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?A) seasonalB) riskC) uncertaintyD) certainty
Q: If a car buyer knows the inventory dealer price of the same car at different dealerships, he or she is operating under what type of decision-making condition?A) riskB) uncertaintyC) certaintyD) factual
Q: In a condition of certainty, ________.A) most outcomes are knownB) the decision is already madeC) all outcomes of all alternatives are knownD) some alternatives are not known
Q: Which three conditions do decision makers face?A) certainty, risk, uncertaintyB) certainty, uncertainty, confidenceC) risk, high risk, low riskD) certainty, risk, high risk
Q: Top managers in an organization tend to ________.A) make programmed decisionsB) solve structured problemsC) make nonprogrammed decisionsD) solve well-defined problems
Q: A judge consults guidelines before handing down an award for damages in a legal case. What kind of decision making is she doing?A) following a policyB) following a ruleC) programmedD) following a procedure
Q: Which pair of terms is correctly matched up?A) structured problem, programmed decisionB) structured problem, structured decisionC) unstructured problem, programmed decisionD) structured problem, nonprogrammed decision
Q: A football coach makes the decision to punt or not to punt on fourth down based on whether he is past his own 50-yard line. Which decision-making method does the coach use?A) a policyB) a hunchC) a procedureD) a rule
Q: Following the directions to put together an elliptical exercise machine is an example of which way to solve a problem?A) procedureB) ruleC) general practiceD) policy
Q: Which of the following is NOT a type of programmed decision?A) systematic procedureB) policyC) brainstormD) rule
Q: Programmed decisions draw heavily on which of the following?A) mistakes made in the pastB) past solutions that were successfulC) past solutions that were unsuccessfulD) innovative, new solutions
Q: Programmed decisions work well for solving ________.A) structured problemsB) unstructured problemsC) both structured and unstructured problemsD) poorly defined problems
Q: Structured problems typically have ________ while unstructured problems typically have ________.A) only one solution; many solutionsB) many solutions; one solutionC) many solutions; fewer solutionsD) two solutions; three solutions
Q: Which of the following is an example of an unstructured problem?A) finding the list price of different copy machinesB) choosing the best wardrobe for an executiveC) comparing gas mileage for different car modelsD) measuring pollution levels in a power plant
Q: Which of the following is an example of a structured problem?A) designing a new MP3 playerB) hiring a lawyerC) deciding shipping options for a vacuum cleanerD) drafting a quarterback for a pro football team
Q: Unstructured problems are ________.A) perfectly rationalB) clear and straightforwardC) situations in which all options are knownD) situations in which all options are not known
Q: Sondra needed help. Her insurance company's rapid growth was necessitating making some IT changes, but what changes? Should they modify the servers that they currently use or purchase an entirely new system? Sondra was confused and needed help in making the correct decision. Structured problems are ________. A) ambiguous B) undefined and vague C) clear and straightforward D) incomplete
Q: Personal judgments and emotions should always be strictly ignored in a decision-making process.
Q: The expression "throwing good money after bad" is an example of an escalation of commitment.
Q: Intuitive decision making should not be a part of a manager's decision-making process.
Q: Intuitive decision making is systematic, logical, and orderly.
Q: One assumption of bounded rationality is that managers usually attempt to make rational decisions.
Q: A synonym for the word satisfice is maximize.
Q: One assumption of bounded rationality is that managers can analyze all relevant information about all alternatives for a situation.
Q: Being completely rational is a realistic goal for today's managers.
Q: A rational decision will never fail to provide the best and most successful solution to a problem.
Q: Emotions and feelings ________ decision making.A) often have no effect onB) can improveC) always decrease performance inD) are more important than facts and logic in
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Q: It is predicted that contingent workers will make up 40 percent of the workforce by the end of the decade.
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Q: The U.S. workforce is now over 70 percent male.
Q: Workplace diversity focuses on the differences between people, but not their similarities.
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Q: Workforce diversity will be significantly affected in the next decade by ________.A) increases in the teen worker populationB) the aging of the U.S. populationC) increases in the U.S. divorce rateD) increases in U.S. birthrates
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Q: Which kind of discrimination is NOT prohibited under federal law?A) discrimination against gays and lesbiansB) discrimination against MuslimsC) discrimination against people from the Middle EastD) discrimination against women or men
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Q: In addition to prohibiting age discrimination, what else does the Age Discrimination Act do?A) Sets the mandatory age for receiving Social Security benefits.B) Allows for early retirement for age related causes of poor performance.C) Restricts mandatory retirement at specific ages.D) Created the Equal Employment Opportunity Commission.
Q: Which of the following would be most likely to be true of two random people of the same race?A) They are likely to have very different skin color and hair type.B) They are unlikely to speak the same language.C) They are likely to have similar skin color and hair type.D) They are likely to share the same cultural traditions.
Q: Which of the following is commonly considered a category of workforce diversity?A) education levelB) computer skillsC) style of dressD) age
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Q: A theory of justice view of ethics focuses on individual liberties and privileges.
Q: A utilitarian view of ethics focuses on consequences and the greatest good for the greatest number of people.
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Q: Any action that is illegal is unethical and any action that is legal is ethical.
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Q: A(n) ________ view of ethics states that more productive workers should get more pay and less productive workers less pay, regardless of other circumstances.A) rightsB) utilitarianC) theory of justiceD) individual liberties
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Q: About ________ of organizations of 10,000 or more employees have a written code of ethics.A) one-thirdB) halfC) 70 percentD) 97 percent
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Q: A good example of social responsiveness is a company whose managers conduct business in an ethical way and strictly follows all local laws.
Q: As long as it has broken no laws and done nothing unethical, a business has fulfilled its responsibility to society.
Q: Long-term stability and the long-term ability to make profits is an argument for social responsibility
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Q: Opposing Views of Social Responsibility (Scenario) The board of directors of the Four Forks Generating Corporation is meeting to consider the construction of a new electrical generation facility near the Four Forks River. Director Appleton prefers a coal-burning plant because it promises to be the most profitable alternative. Over the short term at least, a coal plant will be by far the least expensive facility to build and operate. Coal is cheap and the considerable pollution from the plant won't affect anything within hundreds of miles from the plant. Director Estrella wants a nuclear plant to be located 30 miles upriver from the biggest city in the area. Nuclear power is cleaner than coal. Completely safeguarding the community against accidents in the plant or the disposal of toxic waste could be very expensive. However, Estrella has discovered that the job can be done much more cheaply by cutting some corners–while still strictly following all laws–and creating some additional risk for the community. Director Jossleman supports the most expensive option of the three–she wants a wind farm to be built along the banks of the river on top of a ridge. The wind turbines produce absolutely no pollution and pose no threat to the community or the environment. They are expensive to build and to operate at the current time because they require elaborate back-up systems to function when the wind isn't blowing. 104) Director Appleton exhibits which of the following social responsibility views?A) social responsivenessB) broad view of social responsibilityC) classical view of social responsibilityD) socioeconomic view of social responsibility
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