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Q:
Given a choice, managers would prefer to operate in an environment that has a minimum of uncertainty.
Q:
Environmental complexity refers to the number of components that an organization must deal with.
Q:
An industry with a dynamic business environment that is also highly complex faces the maximum amount of environmental uncertainty.
Q:
Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games and other kinds of software for consumers. Theodore has just read an article that says that the low interest rates that currently prevail are likely to end in the coming months. Theodore thinks that TJ Soft may need to apply for a loan now to avoid high costs later. Which component of the external environment will affect TJ Soft the most in this situation?A) the global componentB) the sociocultural componentC) the economic componentD) the technological component
Q:
Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games and other kinds of software for consumers. Theodore has just read an article that describes the explosion of computer games among young people in India using cell phones and simple computers. This generation in India has well over 300 million people in it, and if TJ Soft can capture just a tiny portion of that market it will be highly successful. Which component of the external environment will affect TJ Soft the most in this situation?A) the technological componentB) the demographic componentC) the political componentD) the legal component
Q:
Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games and other kinds of software for consumers. Theodore has just gotten wind that engineers have developed a new computer system that works like the devices shown in the Steven Spielberg movie Minority Report in which users can control a sophisticated computer using their hands in midair. Janice sees this development as highly important to new games for TJ Soft. Which component of the external environment will affect TJ Soft the most in this situation?A) the global componentB) the sociocultural componentC) the economic componentD) the technological component
Q:
The CEO of a major corporation experiences emotional problems and is treated for his condition by a psychiatrist. After being arrested and repeatedly behaving in bizarre and erratic ways, the company's board tries to oust the CEO but fails, so he remains in office. Following the failure to oust him from office, the CEO makes a series of brilliant decisions that vault the company into unprecedented success. Which of the following do the CEO's stakeholders have the most legitimate right to ask for?A) that the CEO resign from his positionB) that the CEO be given a "figurehead" position in which he is no longer responsible to make decisionsC) that the CEO appoint a colleague to share his leadership position and keep an eye on himD) that the CEO decrease his medication dose
Q:
The CEO of a major corporation experiences emotional problems and is treated for his condition by a psychiatrist. Shortly after he begins taking medication, the CEO is arrested for reckless driving and appears in the media making bizarre statements that sound misguided and bigoted. When questioned about his competence to lead, the CEO blames his troubles on his medication, then continues to behave erratically and make statements in "bad taste." Which of the following do the CEO's stakeholders have the most legitimate right to demand?A) that the CEO resign from his positionB) that the CEO appoint a colleague to share his leadership position and keep an eye on himC) that the CEO increase his medication doseD) that the CEO decrease his medication dose
Q:
The CEO of a major corporation experiences emotional problems and is prescribed antidepressants by his psychiatrist. The medication has been shown in studies to "cloud judgment." Which of the following do the CEO's stakeholders have the most legitimate right to demand?A) that the CEO resign from his positionB) that the CEO appoint a colleague to share his leadership position and keep an eye on himC) that the CEO curtail his use of the medicationD) that the CEO be tested to see if his judgment is impaired
Q:
The CEO of a major corporation experiences emotional problems and is prescribed antidepressants by his psychiatrist. Which of the following do the CEO's stakeholders have the most legitimate right to be informed about?A) whether the medication can impair judgmentB) whether the medication is long term or short termC) whether the CEO continues to receive counseling from the psychiatristD) whether the medication has any side effects
Q:
The CEO of a major corporation experiences emotional problems and begins to see a psychiatrist. Which of the following has the most legitimate right to be informed about the situation?A) the media, if it is possible that the CEO will need to take medication for his conditionB) the stockholders, if it is likely that the CEO's condition will affect his personal lifeC) the CEO's colleagues, if it is possible that the CEO's condition can affect his ability to make decisionsD) the CEO's colleagues, if it is likely that the CEO will need to take medication for his condition
Q:
The CEO of a major corporation experiences emotional problems and makes an appointment to see a psychiatrist. Which of the following has the LEAST legitimate right to be informed about the situation?A) the stockholdersB) the mediaC) the CEO's colleaguesD) the employees of the CEO's company
Q:
New York mayor Michael Bloomberg's proposed ban on supersized sugary drinks is reflective of which external organizational issue?A) the increasing power of Generation X'sB) the symbolic role of managersC) the importance of stakeholdersD) the increasing economic disparity between the rich and poor
Q:
What do most high performing companies have in common when it comes to stakeholder relationships?A) High performing companies tend to consider the interests of all stakeholder groups when they make important decisions.B) High performing companies tend to consider the interests of internal stakeholder groups only when they make important decisions.C) High performing companies tend to consider the interests of external stakeholder groups only when they make important decisions.D) High performing companies tend not to consider the interests of stakeholder groups when they make important decisions.
Q:
Which of the following identifies one reason why managers should NOT put time into managing stakeholder relationships?A) Managing stakeholder relationships can lead to less predictability of environmental changes.B) Managing stakeholder relationships can lead to more predictability of environmental changes.C) Managing stakeholder relationships can lead to innovations.D) Managing stakeholder relationships can lead to increased trust among stakeholders.
Q:
The Total Freedom political party is trying to determine its position on climate change. Whom should the party consider as its stakeholders?A) official party membersB) all potential votersC) all people in the worldD) all people in the United States
Q:
The Daily Recorder is considering charging online readers a flat fee for access to the news on their computers and electronic devices. Which stakeholder should the paper NOT worry about informing?A) the paper's online customersB) the paper's rival, The Daily SunC) the unions that control the paper's workersD) the paper's print subscribers
Q:
The Daily Recorder is considering raising its price from 60 cents to 75 cents. Which stakeholders should it consider most in making this decision?A) All stakeholders should be considered equally.B) all internal stakeholdersC) all external stakeholdersD) its customers
Q:
The Daily Recorder is trying to decide whether it will fire about 200 employees if things don't change in the near future. The paper is scheduling a meeting with the 200 employees. The employees want to include their own family members at the meeting. How should the paper respond?A) Family members are internal stakeholders, so they should have a separate meeting with the paper without the employees.B) Family members are internal stakeholders, but they should not be allowed to attend the meeting.C) Family members are external stakeholders, so they should be allowed to attend the meeting.D) Family members are not stakeholders, so they should not be allowed to attend the meeting.
Q:
Which of the following is an internal stakeholder for the newspaper, The Daily Recorder?A) the editor of The Daily SunB) the city councilC) shareholders in The Daily SunD) The Daily Recorder shareholders
Q:
Which of the following is LEAST likely to be considered a stakeholder for a newspaper company, The Daily Recorder?A) the paper boy who delivers the paper to customersB) critics who claim that all newspapers are biased and dishonestC) customers who buy the paper at newsstandsD) subscribers
Q:
A TV reality show program essentially puts out the same product episode after episode, year after year, with little change and few rivals. The show exists in a TV industry that has hundreds of different components to keep track of. Where does the show belong on the uncertainty matrix?A) cell 1B) cell 2C) cell 3D) cell 4
Q:
A software company innovates constantly to keep up with new rivals that are constantly appearing on the scene. The software industry itself has an enormous number of players to deal with that includes retailers, online distributors, educational institutions, and government agencies. Where does the company belong on the uncertainty matrix?A) cell 1B) cell 2C) cell 3D) cell 4
Q:
Which of the following best defines environmental uncertainty?A) the amount of innovation and creativity in an organization's internal environmentB) the amount of resources and expertise in an organization's internal environmentC) the amount of change and confidence in an organization's external environmentD) the amount of change and complexity in an organization's external environment
Q:
Which kind of company has the lowest amount of environmental uncertainty in the environmental uncertainty matrix?A) cell 1B) cell 2C) cell 3D) cell 4
Q:
Which trend do most managers need to get used to in the coming years?A) Most workers will be hired as permanent employees at a lower pay scale than they were in the past.B) Many workers will be hired as consultants rather than as freelance employees.C) Most workers will be hired as permanent employees rather than on a freelance basis.D) Many workers will be hired on a freelance basis rather than as permanent employees.
Q:
Which of the following is likely to be the permanent result of the recent economic downturn in the United States?A) Almost all of the jobs lost will not return.B) About half of the jobs lost will not return.C) About a quarter of the jobs lost will not return.D) Almost all of the jobs lost will return.
Q:
Which statement about the external environment and employment is true?A) External environmental conditions improve employment during upswings and worsen employment during downturns.B) External environmental conditions worsen employment during upswings and improve employment during downturns.C) External environmental conditions have no effect on employment during upswings and worsen employment during downturns.D) External environmental conditions worsen employment during upswings and have no effect on employment during downturns.
Q:
Why were the Baby Boomers so much more influential than other generations with respect to changing American tastes and culture?A) The Baby Boomers came after World War II when lifestyles were really changing.B) The Baby Boomers were a much more coherent group than other generations.C) The Baby Boomers were a much larger group than other generations.D) The Baby Boomers were a much more free-spirited group than other generations.
Q:
Explain the phrase "demographics is destiny" and give an example of this idea in today's world.
Q:
Generation Y is becoming one of the most influential age groups.
Q:
Gen Xers are generally the children of the Baby Boomers.
Q:
According to demographic predictions, the worlds population is becoming older.
Q:
Technology has changed the way managers manage by forcing them to keep track of employees in remote locations at all times of the day and night.
Q:
The phrase "demographics is destiny" refers to the idea that older nations get tired, which causes their performance to slip.
Q:
The age of a population is one of its most important demographics.
Q:
According to the text, economic and demographic changes are two important components of the environment that constrain the actions of managers.
Q:
The quarterback of a football team assumes a largely symbolic role for his team because his performance largely determines the outcome of the game.
Q:
According to the omnipotent view of management, American managers would not be blamed if their company experienced sluggish sales in an economic downturn.
Q:
The omnipotent view of management holds that good managerial decisions result in an organization's success.
Q:
The symbolic view of management holds that an organization's performance is based solely on the decisions of managers.
Q:
According to a recent poll, 50 percent of adults feel that economic inequality is not a problem.
Q:
Experts believe that in the future, income disparity between countries and individual wage earners will be eliminated.
Q:
While global trade has improved since the recent recession, it has not rebounded to pre-2008 levels.
Q:
Recent data shows that employment in the United States is up, especially in high wage jobs.
Q:
After the recent economic crisis, conditions in the United States have improved much better and faster than in the rest of the world.
Q:
External factors such as jobs and prices of natural resources are important factors that can affect organizational decisions.
Q:
After the recent economic crisis, managers in the United States have found that there is "smooth sailing" in the global economic arena.
Q:
Due to the large size of the economy, organizations in the United States are insulated from global economic failures.
Q:
The overall trend toward globalization is part of the political component of an organization's external environment.
Q:
The sociocultural component of the external environment of an organization includes trends and traditions, but not basic attitudes and values.
Q:
The components of an organization's external environment include a technological component and a political component.
Q:
The external environment of an organization includes factors and forces that can affect how the organization operates.
Q:
A major cause of the shutdown of a BMW assembly plant in South Carolina was a bank crisis in Iceland.
Q:
Organizational traditions should not be followed if they don't fit with the current demands of customers and shareholders.
Q:
Holding on tightly to organizational habits is one of the foundations of long-term success.
Q:
Today's managers must learn to cope with a greater level of change than those of the past.
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games and other kinds of software for consumers. Theodore has just gotten wind from a highly reliable source that Congress is likely to take action in the coming year to ban violent games. TJ Soft has several games that could be considered violent. Which component of the external environment will affect TJ Soft the most in this situation?
A) the political/legal component
B) the demographic component
C) the technological component
D) the economic component
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games and other kinds of software for consumers. Theodore has just gotten wind from a highly reliable source that games involving animals and ecosystems are likely to be extremely "hot" in the coming year. Theodore is excited because TJ Soft has two games in development that fit the animal/eco niche perfectly. Which component of the external environment will affect TJ Soft the most in this situation?
A) the demographic component
B) the political component
C) the sociocultural component
D) the global component
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games and other kinds of software for consumers. Janice loves the company but feels that the economy is too slow to expect any kind of overwhelming success at this point in time. For now, Janice just wants the company to survive. In a few years the company perhaps can look forward to true success. Which view of management does Janice espouse?
A) the omnipotent view of management, because success rides on external factors such as the economy
B) the symbolic view of management, because success rides on external factors such as the economy
C) the symbolic view of management, because success rides on internal factors such as the judgment of Theodore and Janice
D) the omnipotent view of management, because success rides on internal factors such as the judgment of Theodore and Janice
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games and other kinds of software for consumers. Theodore feels that success depends on the decisions that he and Janice make in the near future with respect to personnel. If they hire the "right" people, Theodore thinks, the company will be successful. Which view of management does Theodore espouse?
A) the symbolic view of management, because success rides on the decisions of the managers
B) the symbolic view of management, because success rides on external factorswhom Theodore and Janice hire from the outside world
C) the omnipotent view of management, because success rides on the skills of the workers
D) the omnipotent view of management, because success rides on the decisions of the managers
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Marta is worried that the facilities at Linden State are not as up-to-date as they could be with respect to wi-fi access and the availability of classes on-demand using podcasts, social networking, and other digital advances. Which generation is likely to notice this deficiency the most?
A) the children of the Baby Boomers
B) the Baby Boomers
C) the Post-Millennials
D) Gen X
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Marta wants to increase visibility for graduate programs in such areas as public health that are specialized for professionals who have already worked in their field for ten years or more. On which generation should she focus her efforts?
A) Gen W
B) Gen X
C) Gen Y
D) Pre-Millennials
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Marta has turned her attention to cultivating undergraduate students in the near futurethree to five years from now. On which generation should she focus her attention?
A) the Baby Boomers, because they are looking for Continuing Education programs for self-improvement
B) Gen X, because they are looking to get advanced degrees so they can obtain high-paying jobs
C) Gen Y, because the job market is so difficult they are looking to specialize in a useful major such as accounting and biology
D) the Post-Millennials, because they are of the age that is just beginning to enroll in college
Q:
Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things. Marta is currently focusing her efforts on fundraising. She sees this generation as the cohort on which to focus most of her attention.
A) Gen Y, because it is the wealthiest generation
B) the Baby Boomers, because they are the most ethical generation
C) the Baby Boomers, because they are the largest and wealthiest generation
D) the Post-Millennials, because they are the largest generation that is still looking forward to college
Q:
Linden State University (Scenario)Marta is a dean at Linden State University, a school with an enrollment of almost 20,000 students. In her daily activities, Marta has to deal with problems that involve students, faculty, curriculum, budgets, and a variety of other things.Marta sees an opportunity for her school in increasing the enrollment in individuals who were born in the 1980s and early 1990s. Which term describes these prospective students?A) Baby BoomersB) Gen YersC) Gen XersD) Gen Zers
Q:
Which generation is predicted to be the most diverse and multicultural of any generation in the United States?
A) Baby Boomers
B) Generation X
C) Generation Y
D) Generation Z
Q:
Which popular name has been assigned to those individuals born between 19461964?
A) Generation Y
B) Millennials
C) Generation X
D) Baby Boomers
Q:
How are the "Post-Millennials" likely to be different from previous generations?
A) They require products that are completely customized to the individual.
B) They require products that are completely generic and not at all customized to the individual.
C) They require products that are serious and meaningful rather than frivolous and fun.
D) They require products that are of much higher quality than those required by individuals in previous generations.
Q:
Which demographic do managers pay closest attention to with respect to large-scale trends in the business world?
A) age
B) sex
C) employment status
D) geographic location
Q:
Which of the following provides the best illustration of technology transforming how managers manage in the workplace?
A) Managers oversee very large design teams.
B) Managers must supervise design teams more closely.
C) Managers oversee very large clerical and secretarial staffs.
D) Managers oversee very small clerical and secretarial staffs.
Q:
Which of the following identifies the best illustration of the phrase "demographics is destiny"?
A) India is experiencing explosive growth partly because its population is growing rapidly.
B) India is experiencing poverty because its population is growing rapidly.
C) The United States is experiencing slow growth partly because its population is growing rapidly.
D) The United States is experiencing healthy growth partly because its population is not growing and people are saving their resources.
Q:
What will cause countries such as Denmark to shrink with respect to the size of their economy, relative to other nations?
A) no social safety net
B) welfare payments
C) high birth rate
D) low birth rate
Q:
Experts predict that these two countries will be larger than the developed countries of the world by year 2050.
A) Mexico and China
B) India and China
C) China and South Africa
D) India and Mexico
Q:
________ is the study of population characteristics.
A) Sociology
B) Demographics
C) Sociographics
D) Anthropology
Q:
Which kind of company would you expect to pay its CEO the most?
A) a company with a symbolic view of management
B) a company with a liberal view of management
C) a company with a semipotent view of management
D) a company with an omnipotent view of management
Q:
Which kind of company would be less likely to fire its CEO after a poor performance?
A) a company with a symbolic view of management
B) a company with a realistic view of management
C) a company with an external view of management
D) a company with an omnipotent view of management
Q:
Which view of management describes a situation in which managers are directly responsible for a company's success or failure?
A) the structural view of management
B) the symbolic view of management
C) the omnipotent view of management
D) the realistic view of management
Q:
Which of the following views of management would agree with the statement that managers should not be held accountable for changing global economic conditions?
A) the geocentric view
B) the new-world order view
C) the demographic view
D) the symbolic view
Q:
Which of the following assets can be used as part of a sharing economy?
A) Cars
B) Homes
C) Skills
D) All of the above