Q&A Hero

Q: You want to determine by observation who has the most power in a group. The first place to begin is with general indicators of power, such as a. the more powerful define the less powerful b. who opposes significant change c. whose decisions are followed d. who claims to have authority

Q: The Stanford Prison study showed a. the potent power of roles on perception and behavior b. role conflict among the "prisoners" c. the effects of role reversal d. role fixation

Q: Information becomes a power resource when it is a. readily available to the group b. scarce c. restricted d. complex and difficult to understand

Q: Which of the following is a difference between a role and a norm?a. A role applies to all members of the group but a norm applies only to a specific member of thegroupb. A role stipulates specific behaviors that are expected for individual group members while broad rules that designate appropriate behaviors for all group members are normsc. norms are established by the group but roles are established by individual membersd. none of the above

Q: Expertise is a power resource when a. the person is viewed as a real expert b. the person demonstrates trustworthiness c. the person knows how to use the information to accomplish a goal d. all of the above

Q: The devils advocate group role is a. a disruptive and informal role b. a maintenance and informal role c. a task and informal role d. defined as one group member arguing his/her strong viewpoint to convince the group

Q: What youre telling me to do is simply unethical, and youre despicable for even suggesting such behavior, so dont hold your breath waiting for me to follow your orders is an example of a. assertiveness b. resistance c. defiance d. passive aggression

Q: Someone in your study group plays the harmonizer-tension reliever role. This means that she a. engages in horseplay and diverts attention from the group task b. clarifies ideas for the group c. maintains peace; uses gentle humor d. gently challenges prevailing points of view in the group

Q: Which of the following is a way to combat resistance strategies in groups? a. Confront the strategy directly b. Refuse to enable the resistance by providing consequences when resistance is used c. Give clear directions for specific tasks d. All of the above

Q: Most people are effective multitaskers (listen during group discussion and text message simultaneously).

Q: Passive aggression is a form of a. defiance b. resistance c. empowerment d. none of the above

Q: Conceptually, it makes sense to say, We compete with ourselves.

Q: The forms of power include a. prevention b. empowerment c. dominance d. all of the above

Q: Cooperation is individual achievement by another name.

Q: Our discussion of this issue will begin in half an hour, okay? This is an example of a relatively powerless form of verbal communication called a a. hesitation b. tag question c. disclaimer d. excessively polite question

Q: An effective cooperative alternative can be found in any situation if you think creatively.

Q: Dominance is a. a competitive form of power b. a form of passive aggression c. a form of empowerment d. an attempt to prevent the exercise of power from more powerful group members

Q: Cooperation means yielding (giving in) to other peoples demands.

Q: One of the members of your project group doesn't know how to navigate certain Internet sites to do research for the group project. When group members offer to teach her some simple ways to do this, she appears to be interested, but never pays much attention to instructions given by other members and she consistently makes simple errors whenever trying to use the Internet with guidance from others. She actually hopes that eventually she'll be given other duties because teaching her is just too labor intensive and time consuming for other group members. She doesn't feel comfortable telling the group directly that she won't learn to use the Internet because that might get her ostracized by the group. Instead, she pretends to try to learn but never seems to grasp how to use it. This is an example of a. a defiance strategy b. a resistance strategy c. strategic stupidity strategy d. b and c

Q: Cooperation is a process not an outcome.

Q: An effective way to address passive aggressive resistance strategies is a. criticizing the strategy b. enabling passive aggressors to continue the resistance until they get it out of their system c. refusing to address the strategies at all; indifference will make it diminish d. confronting the strategy directly

Q: Probing is a means to short-circuit a type of competitive listening called ambushing.

Q: Conformity and obedience differs in which of the following ways? a. Conformity is peer pressure and obedience is pressure to comply from a group b. Conformity is the group pressuring the individual to comply and obedience is an individual pressuring other individuals or groups to comply c. Conformity is an individual pressuring group compliance and obedience is one or more individuals pressuring a single individuals compliance d. Conformity is a compliance-gaining effort but obedience is not

Q: Defensiveness is a reaction to a perceived attack on our self-esteem and self-concept.

Q: Which of the following is a general indicator of power? a. The less powerful define the more powerful b. Those whose decisions are opposed show power c. Those who claim to have authority are powerful d. The more powerful define the less powerful

Q: Research shows that urgent pleas to get along and cooperate are often effective in groups when said with great sincerity by the groups leader.

Q: Resistance is a. futile b. a covert strategy to prevent dominance from others c. an empowerment strategy d. an overt strategy of open defiance

Q: It is the norms of a culture that determine its competitiveness, not human nature.

Q: The Milgram studies on "Obedience" demonstrate that a. a shocking number of individuals are sadistic b. most individuals will defy authority and refuse to obey objectionable orders c. individuals are inclined to obey legitimate authority d. obedience is a strong power resource

Q: Intergroup interactions are generally far more competitive than interactions between individuals.

Q: Assertiveness is a. a generally constructive aggressive trait b. the ability to communicate the full range of thoughts and feelings in whatever way we choose c. an empowering skill d. always appropriate for any situation

Q: A competitive climate typically promotes information hoarding.

Q: Strategic stupidity is a type of a. defiance strategy b. compliance strategy c. coalition strategy d. resistance strategy

Q: Intragroup competition can produce intergroup cooperation.

Q: The only value of brainstorming is idea generation. There is no other benefit for a group to use this creative problem solving technique.

Q: Any evaluation, even praise and recognition, has the potential to create a defensive

Q: There will be less resistance to change in a group when the change is open to revision and modification.

Q: Psychological reactance can be avoided by using a problem-solving orientation.

Q: There is no single, systematic discussion procedure that guarantees effective decision making and problem solving in small groups.

Q: In conflict situations, women are usually less competitive than men.

Q: Most studies show that electronic brainstorming is the most effective method for brainstorming in small groups.

Q: Competitive interrupting means that group members use the shift response.

Q: Your group generates several ideas for raising additional funds not provided by your college to start a textbook rental program. This is an example of the bridging type of integrative problem solving.

Q: Reframing is the creative process of breaking a mindset by describing the problem from a different frame of reference.

Q: Competition is mutually inclusive goal attainment.

Q: Nominal group technique is a sophisticated form of brainstorming.

Q: Provisionalism counteracts the defensive communication pattern called control.

Q: A supermajority is another form of consensus decision making.

Q: Paraphrasing is an example of a competitive listening skill.

Q: The proper brainstorming format should involve first an individual, then a group, followed by an individual brainstorming session.

Q: All cultures are highly competitive because competition comes naturally to humans.

Q: A key rule necessary for effective group brainstorming is that ideas should be evaluated as members offer them so time isnt wasted on weak ideas.

Q: You act silly and immature during serious discussion on our group project is a good example of using descriptive language to avoid defensiveness.

Q: Research shows conclusively that nominal group technique is a more effective method of generating creative ideas in groups than is brainstorming.

Q: A shift response is a type of interrupting that seizes the floor during conversation.

Q: Research shows that creativity is more likely to flourish in a competitive environment than in a cooperative one.

Q: Competitive patterns of communication in small groups are Me-oriented; thus, they are always incompetent communication.

Q: Extraordinary claims require extraordinary proof.

Q: Becoming more descriptive as an alternative to criticism includes which of the following? a. Praise first, then describe b. Use I-statements, not You-statements c. Make your descriptions vague, not specific d. Eliminate editorial comments

Q: Primary criteria for evaluating information central to group decision making include: credibility of the information, currency of the information, information relevance, its representativeness, and the sufficiency of the information.

Q: Which of the following is a typical response to a perceived attack on our self-esteem and self- concept? a. Denying the truth of the attack b. Counterattacking or striking back at those who diminish us c. Withdrawing from situations that allow attacks on our self-concept and self-esteem d. Ignoring such attacks

Q: To provide structure and organization to all group meetings you should use parliamentary procedure.

Q: Based on prevailing research, as the emphasis on winning in groups increases a. the number of individuals who drop out of the group or team increases b. group cohesiveness decreases c. achievement and performance for most individuals decreases d. liking, support, and acceptance of group members is greater

Q: Despite a general dislike for meetings, group meetings can save time and increase productivity of groups.

Q: Competition can be constructive when which of the following conditions is met? a. When there is competition between two groups b. When there are clear, specific rules that insure fairness c. When opponents are about equally matched d. When winning is deemphasized

Q: The value placed on verbal participation in group decision making is perceived similarly across all cultures.

Q: Research on competition and culture shows a. all cultures are highly competitive b. competition is largely a product of cultural norms c. hypercompetitiveness flows primarily from individualist cultural values d. differences between individualist and collectivist cultures on levels of competitiveness are

Q: As groups grow larger, consensus becomes easier to attain because you have more voices to support it.

Q: The release of the 2014 movie The Interview was initially cancelled by Sony Pictures because of terrorist threats of violence against theaters showing the movie. Following an uproar at this cancellation, the movie was finally released. Patrons swarmed the theaters, often telling reporters that they never intended to see the film until they were prevented from doing so. This reaction is an example of a. competition b. provisionalism c. psychological reactance d. problem orientation

Q: Consensus is a form of majority rule.

Q: Competition and communication competence are not necessarily incompatible because a. communication competence is a matter of degree, so a small amount of competition does not automatically produce incompetent communication behavior b. although competent communication requires a We-orientation, this does not exclude any consideration of individual needs c. many activities combine both competition and cooperation successfully d. all of the above

Q: Murphys Law stipulates that anything that can go wrong likely will be avoided by a group.

Q: The pyramid of competition notes that a. competition tends to motivate those at the top of the pyramid (the stars) b. as vertical dissimilarity (differences between competitors skill levels) occurs among competitors, the most talented individuals are motivated to excel against the lesser skilled c. horizontal similarity (individuals with equivalent skills) usually decreases motivation to achieve and perform among competitors d. those individuals of markedly lesser skill are usually strongly motivated to achieve and perform

Q: A group should establish criteria for evaluating solutions to problems before solutions are suggested.

Q: Cooperation is a process not an outcome. This means that a. cooperation is a means to achieve group goals, but it wont always achieve those goals b. cooperation is defined in terms of group productivity c. a group is not cooperative if it doesnt achieve its goal d. if a group does not achieve its goal, it is competitive

Q: A Ans : TRUE consensus requires a unanimous agreement, commitment of all parties to defend the decision to outsiders, and satisfaction with the process used to make the decision and the degree of participation from all group members.

Q: The norm of group interest is defined as a. an explicit prescriptive rule that requires group members to enjoy themselves whenever members meet; failure to do so risks group expulsion b. an implicit rule that requires group members to become attentive to a group task c. a subtle suggestion in most groups that no social loafers will be allowed d. a collective prescription that group members should pursue maximum group

Q: Group discussions that follow some systematic procedure tend to be more productive than relatively unstructured discussions.

Q: The reason/s cooperation typically promotes and competition dampens achievement and performance for most groups and individuals include which of the following? a. Attempting to achieve excellence and trying to beat others are different goals b. Resources are used more efficiently in a cooperative group climate c. Synergy is more likely to occur in a cooperative group climate d. All of the above

Q: Effective group decision making requires analysis and understanding of a problem before members search for solutions.