Q&A Hero

Q: Pervasive computing is embedded in the environment and is typically mobile.

Q: (p. 168) At most companies CSR is still incidental, and rarely supplemental, to core business strategies.

Q: Social location-based marketing gives businesses the opportunity to deliver targeted offers and messages to consumers and collect data about their preferences and behavior.

Q: (p. 167) A strategy is a basic approach, method, or plan for achieving an objective.

Q: Interactive object location (IOL) automatically determines the geographic location of a vehicle and transmits information to a request.

Q: (p. 164) Most mission statements center on profits and products.

Q: Leisure, management, and navigation are categories of location-based applications and services.

Q: (p. 163) There is no single formula for social responsibility that fits all companies.

Q: Geographic information science is the science underlying geographic concepts, applications, and systems.

Q: (p. 162) Most companies begin with an early founding impulse for truth, justice, and the stakeholder way.

Q: Station-based positioning calculates the location of a mobile device from signals sent by the device to base stations.

Q: (p. 160-161) A progressive business model is one in which the central strategy for creating value is based on meeting market demands.

Q: Global positioning system is a worldwide satellite-based tracking system that enables users to determine their position anywhere on the earth.

Q: (p. 160) The top management of a company sets the tone for the company's social goals.

Q: Geolocation is the process of automatically identifying a Web user's physical location without that user having to provide any information.

Q: Describe the development of the norms and principles in an evolving system of global corporate social responsibility (CSR).

Q: Sensor networks are systems used to track and identify the location of objects in real time.

Q: Discuss the rise of new global values.

Q: Ticket Assistant is an iPhone application that enables event organizers to seamlessly check-in attendees, eliminating the hassle of manual and otherwise cumbersome and time-consuming processes.

Q: Referencing mobile gambling, China is the largest market in terms of gross wagers.

Q: Discuss some of the problems of cross-border corporate power.

Q: Established standards are fueling the demand for mobile games.

Q: Discuss corporate social responsibility in a global context.

Q: Fleet management is one of the least successful applications of m-commerce.

Q: Describe any four principles of corporate social responsibility.

Q: Bandwidth management is one of the challenges of mobile workforce support.

Q: Discuss the three elements of social responsibility.

Q: A mobile worker is any employee who is away from his or her primary work space at least 10 hours a week or 25 percent of the time.

Q: (p. 129-131) How did the concept of corporate social responsibility evolve from 1950 to 1970?

Q: Discuss the evolution of social responsibility during the late 19th and early 20th centuries.

Q: Enhancing productivity and the ability to track employees are the main reasons for the widespread deployment of mobile devices and applications within organizations.

Q: How is social responsibility viewed in the classical economic theory?

Q: Historically, the uptake of mobile banking has been very rapid.

Q: How do radical Progressives and conservative economists perceive corporate social responsibility (CSR)?

Q: Mobile banking describes the performance of banking activities via a mobile device.

Q: WiMAX is an IEEE 802.16 wireless standard for making broadband network access widely available for data and voice over a medium-sized area.

Q: (p. 131) Define Friedmanism.

Q: Wi-LAN is a set of telecommunications standards that enables wireless devices to communicate with each other over short distances.

Q: Define the service principle.

Q: The highest level of voice support services is a voice portal, which is a website with an audio interface that can be accessed through a telephone call.

Q: Who were corporate trustees?

Q: Multimedia messaging service (MMS) is the emerging generation of wireless messaging, delivering rich media, including video and audio, to mobile phones and other devices.

Q: Define social Darwinism in the context of corporate social responsibility.

Q: (p. 123) What is corporate social responsibility?

Q: Short message service (SMS) supports the transmittal of long text messages (up to 360 characters) between mobile phones on a cellular telephone network.

Q: (p. 145) The _____ divide projects into high, medium, and low social and environmental risk and compel borrowers to meet standards for ecological protection and to consult with native peoples. A. Global Reporting Initiatives B. FTSE4Good Global Indices C. Equator Principles D. Global Compact Societies

Q: Many mobile devices appear to be converging toward the same endpoint, which is a small-footprint, handheld mobile device that combines all the capabilities of these devices in one package.

Q: (p. 143) The International Organization for Standardization is developing the _____ which is intended to set forth underlying principles, core subjects, and methods for integrating social performance in the plans, systems, and processes of organizations. A. ISO 5000 B. ISO 9000 C. ISO 14000 D. ISO 2600

Q: I-mode is a wireless technology used to identify items that are tagged with a code.

Q: (p. 143) The standard used by the International Organization for Standardization to determine the environmental impact of a product or service is the: A. ISO 5000. B. ISO 9000. C. ISO 14000. D. ISO 2600.

Q: Battery life is what distinguishes one type of mobile computer from another.

Q: Wireless application protocol is a technology that offers Internet browsing from wireless devices.

Q: (p. 143) The standard used by the International Organization for Standardization to determine the quality of a product or service is the: A. ISO 5000. B. ISO 9000. C. ISO 14000. D. ISO 2600.

Q: WiMAX is a chip technology wireless standard designed for temporary, short-range connection among mobile devices and/or other devices.

Q: (p. 143) Companies that join the ____, a voluntary initiative, must reduce emissions, energy use, and waste beyond legal requirements. A. EcoManagement and Audit Scheme B. International Organization for Standardization C. Principles for Responsible Investment D. FTSE4Good Global Index

Q: Wireless mobile computing is computing that connects a mobile device to a network or another computing device, anytime, anywhere.

Q: (p. 143) A/an _____ is a model of the methods an organization can use to achieve certain goals. A. process certification B. service principle C. assurance standard D. management standard

Q: List five of the eight technical limitations of mobile computing.

Q: (p. 143) The idea that ethical consumers will pay a premium for commodities from producers in developing nations who use sustainable methods is known as: A. moral purchasing. B. free trade. C. fair trade. D. safe trade.

Q: Define location-based m-commerce. Identify its five basic components.

Q: (p. 142) The practice of a corporation publishing information about its economic, social, and environmental performance is known as: A. sustainability accounting. B. global indexing. C. global reporting initiative. D. sustainability reporting.

Q: (p. 140) Formal statements of aspirations, principles, guidelines and rules, for corporate behavior are known as: A. codes of conduct. B. service principles. C. doctrines. D. norms.

Q: Briefly describe four wireless telecommunications networks.

Q: Identify four m-commerce benefits for organizations. Identify four m-commerce benefits for individuals.

Q: (p. 138) A(n) _____ is a standard that arises over time and as agreement on it becomes widespread, is enforced by social sanction or law. A. ideal type B. norm C. code D. deviance

Q: Identify the seven drivers of m-commerce.

Q: (p. 138) In the realm of international law, _____ are found mainly in treaties, creates binding rights, prohibitions, and duties. A. hard laws B. quasi-laws C. traditional law D. statutory law

Q: Identify five major challenges faced when deploying collaboration technologies.

Q: (p. 137) The application of one nation's laws within the borders of another nation is known as: A. personal jurisdiction. B. extraterritoriality. C. neutrality. D. imperialism.

Q: Identify five advantages of e-books.

Q: (p. 137) Which of the following is true regarding problems faced by cross-border corporate power? A. International law strongly addresses the social impacts of business. B. Transnational corporations are subject to uneven regulation in developing nations. C. Strict regulations ensure that corporations are made directly accountable for social harms. D. International law has strongly codified norms protecting commercial rights, human rights, and other social resources.

Q: Define social learning. Identify five ways social networking technology can affect learning.

Q: (p. 134) When a factory dumps toxic waste into a stream, it results in a(n) _____ cost for society. A. external B. internal C. private D. extraterritorial

Q: List four specific benefits of e-learning.

Q: (p. 134) A(n) _____ cost is a production cost not paid by a firm or its customers, but by members of society. A. internal B. external C. private D. extraterritorial

Q: (p. 133) Strategic initiatives where the firm seeks to profit from solving a social problem are an example of: A. mandated actions. B. market actions. C. voluntary actions. D. private actions.

Q: Identify four categories of e-government. For each category, identify two performance objectives.

Q: (p. 133) When a company indulges in charity, it is said to be undertaking a: A. voluntary action. B. market action. C. mandated action. D. private action.

Q: A system in which retailers make their suppliers fully responsible for determining when to order and possibly how much to order best describes A) distribution management system. B) supply chain management. C) vendor-managed inventory. D) customer relationship management.

Q: (p. 133) When a worthwhile action of a company goes above and beyond what is required by government regulations, it is called a: A. mandated action. B. civil action. C. voluntary action. D. market action.