Q&A Hero

Business Development

Q: Respect for people is a key to the Japanese improvement ideas in manufacturing.
Q: "Kanban Squares" is an educational game played in Kanban training sessions.
Q: Using the formula in the textbook the only parameters we need to determine the number of Kanban card sets is the average number of units demanded over some time period, the container size and the safety stock.
Q: Kanban means "symbol" or "box" in Japanese.
Q: A Kanban control system uses a signaling device to regulate JIT flows.
Q: Heijunka is a Japanese word that means to smooth the production flow.
Q: Uniform loading is a process of smoothing the production activity flow to dampen the reaction waves that normally occur in response to schedule variations.
Q: Uniform loading is where you schedule production with different amounts of the same product each day of the week to permit variation to meet changing demand requirements.
Q: Value stream mapping is a technique that aims to eliminate waste in a process.
Q: A principle of value stream mapping is to concentrate on speeding up value-added operations.
Q: JIT manufacturing forces a firm to work with a lower water level despite safety hazards.
Q: JIT is typically applied to non-repetitive manufacturing.
Q: The goal of JIT production is to drive all inventory queues lower.
Q: JIT production means that we produce the product before it is required so the customer does not wait for the product.
Q: "Quality at the source" requires factory workers to become their own inspectors.
Q: In the textbook the expression "quality at the source" means that we need to purchase the best quality a supplier or vendor can provide.
Q: Group technology includes the set of psychological tests and training exercises given to group workers to insure a high level of teamwork.
Q: Group technology cells help to eliminate movement and queue (waiting) time between operations.
Q: Group technology is a philosophy wherein similar parts are grouped together and the processes required to make the parts are arranged as a work cell.
Q: In Japan we would expect a focused factory to be small and have only somewhere between 30 and 1,000 workers.
Q: A focused factory tends to be a small plant designed for one purpose.
Q: A focused factory network is a family of manufacturing facilities each producing components that are focused on a nearby large assembly facility.
Q: Lean production is a management philosophy and a pull system throughout the plant.
Q: Lean production replaced JIT in the 1990s because JIT did not address the problem of reducing waste.
Q: Lean production requires a "push & pull" system of inventory replenishment.
Q: Henry Ford used JIT concepts as he streamlined his moving assembly lines to make automobiles in the early 1900's.
Q: Lean production is an integrated set of activities designed to achieve high-volume production using minimal inventories of raw materials, work in process and finished goods.
Q: An example of a trading bloc is which of the following? A. North American Free Trade Agreement countries B. Free trade zones C. ISO-9000 companies D. American Production and Inventory Control Society E. Wal-Mart and its' suppliers
Q: How many free trade zones are there in the United States? A. Less than 50 B. Less than 100 C. About 260 D. More than 412 E. About 310
Q: Which of the following is not an infrastructure criteria used in facility location analysis? A. Adequate school system B. Adequate health care C. Adequate transportation D. Adequate low cost labor E. Adequate public utility systems
Q: One of the objectives in facility location analysis is to select a site with the lowest total cost. Which of the following costs are hidden costs that should be included in the analysis? A. Infrastructure costs B. Movement of preproduction material between locations C. Taxes D. Construction costs E. Bribery costs
Q: One of the objectives of facility location analysis is to select a site with the lowest total cost. Which of the following are hidden costs that should be included in the analysis? A. Becoming less responsive to the customer B. Supplier costs C. Taxes D. Construction costs E. Product life cycle costs
Q: One of the objectives of facility location analysis is to select a site with the lowest total cost. Which of the following costs should not be included in the analysis? A. Outbound distribution costs B. Incidental costs C. Energy costs D. Hidden costs E. Costs we can pass along to our customer
Q: One of the objectives of facility location analysis is to select a site with the lowest total cost. Which of the following costs should be excluded from the analysis? A. Historical costs B. Inbound distribution costs C. Land D. Construction E. Regional costs
Q: An important issue in facility location analysis is business climate. An unfavorable business climate could be indicated by which of the following? A. Similar-sized businesses nearby B. The willingness of local politicians to provide favorable treatment for a consideration C. The presence of other foreign companies in the case of international locations D. The local presence of companies in the same industry E. An established educational institution nearby
Q: Which of the following is a criterion that influences manufacturing plant or warehouse facility location decisions? A. Proximity to customers B. Corporate policy C. Competitor's locations D. Competitive advantage E. Host community politics
Q: Which of the following is not a criterion that influences manufacturing plant or warehouse facility location decisions? A. Government barriers B. Trading blocs C. Environmental regulation D. Immigration rules E. Local labor costs
Q: Which of the following is a not criterion that influences manufacturing plant or warehouse facility location decisions? A. Suppliers B. Free trade zones C. Political risk D. Gross national product E. Tariffs and customs duties
Q: Which of the following is not a criterion that influences manufacturing plant or warehouse facility location decisions? A. Proximity to customers B. Historical cost C. Infrastructure of a country D. Quality of labor E. Business climate
Q: DHL and United Parcel Service are transportation companies which are prohibited from functioning as a third-party logistics company the way Federal Express does.
Q: A third-party logistics company is a firm that manages all or part of another company's product delivery operations.
Q: Facility location decisions are made using analytical techniques that are able to weigh a large number of different variables equally.
Q: Services typically have multiple site locations close to customer markets.
Q: A major problem in a plant location decision based on the factor-rating system is that simple point-rating schemes do not account for the wide variance of costs that may occur within each factor used in the analysis.
Q: In facility location decision-making the factor-rating system is based on linear programming.
Q: In facility location decision-making the factor-rating system is one of the least used general location techniques.
Q: Quality of life in a host community is not a major factor in making the facility location decision.
Q: Governmental barriers to enter and locate in many countries are increasing through restrictive protectionist legislation.
Q: The objective of facility location analysis is to select the site with the lowest total cost.
Q: A free trade zone is typically a closed facility into which foreign goods can be brought without being subject to the usual customs requirements.
Q: A free trade zone operates under different rules and laws than a foreign trade zone.
Q: Issues of product mix and capacity are strongly interconnected to the facility location decision.
Q: Because the world is becoming more highly interconnected, the proximity of an important supplier's plants is not crucial in supporting lean production methods.
Q: In facility location decision-making matching the educational and skill levels of the labor pool to a company's needs is even more important than the labor pool's willingness and ability to learn.
Q: In facility location decision-making the educational and skill levels of the labor pool must match the company's needs.
Q: A favorable business climate in facility location decision-making might include local government providing basic skill training for prospective members of the workforce.
Q: Discuss the costs and benefits of organizational politics.
Q: What are the various political tactics that individuals and subunits use to obtain the power they need to achieve their goals and objectives?
Q: A favorable business climate in facility location decision-making might include local government intervention to facilitate businesses locating in an area via subsidies.
Q: List the various sources of power.
Q: A favorable business climate in facility location decision-making might include government legislation of tax abatements.
Q: Define organizational power.
Q: An example of a positive business climate that might influence a facility location decision is increasing governmental costs and increasing property taxes.
Q: Describe the conflict resolution strategies that can be implemented at the organizational structure level.
Q: Facility location analysis considers the competitive imperative of locating near the appropriate labor pool to take advantage of high technical skills.
Q: Explain the "manifest conflict" stage of Pondy's model of organizational conflict.
Q: Facility location analysis considers the competitive imperative of locating near the appropriate labor pool to take advantage of low wage costs and/or skill levels.
Q: Explain the "perceived conflict" stage of Pondy's model of organizational conflict.
Q: Facility location analysis considers the competitive imperative of a favorable business climate as indicated by the presence of other companies in the same industry.
Q: What are the various potential sources of conflict between subunits?
Q: Facility location analysis considers the competitive imperative of lowest total cost.
Q: Describe the significance of organizational conflict.
Q: Facility location analysis considers the competitive imperative to be close to customers as to timeliness of deliveries.
Q: Define "organizational conflict."
Q: The local government's willingness to invest in upgrading infrastructure to the levels required by a company is an important issue in a company's decision of where to locate a new facility.
Q: An organization's ability to obtain the benefits of politics depends on the assumption that ________. A) resources are being allocated to subunits on the basis of their performance B) strong property rights are given to all the employees C) power flows to those who can be of most help to the organization D) all the employees are satisfied with their jobs
Q: What weight should be given to environmental pollution control regulations that differ from location to location or from country to country in making facility location decisions?
Q: To manage organizational politics and gain its benefits, an organization must ________. A) centralize decision-making authority at the top-management level B) use a tall hierarchy of authority C) establish a balance of power in which alternative views and solutions can be offered D) use the 360 degrees appraisal system for performance evaluation
Q: As a facility location consultant, how would you advise a client wanting to locate a retail service facility differently than a client wanting to locate an on-line stock trading operation?
Q: Controlling the agenda is way of ________. A) decentralizing decision-making B) forming a coalition C) influencing decision-making D) empowering employees
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