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Q:
Peoples ethical beliefs come from:
A. Legislative action and judicial decisions.
B. Reading the companys profit and loss statements.
C. Their religious background, family, and education.
D. The organizations code of ethics.
Q:
A conception of right and wrong is:
A. Impossible to know.
B. The definition of ethics.
C. Determined by power.
D. Based on stakeholder dialogue.
Q:
Business managers should use all four methods of ethical reasoning virtues, utility, rights and justice - to better understand ethical issues at work.
Q:
According to utilitarian reasoning, an action is ethically preferred when its benefits outweigh its costs.
Q:
For managers who reason at stages 2 and 3, their personal rewards, recognition from others, or compliance with the companys rules become their main ethical compass.
Q:
Managers in the same company are likely to be at the same stages of moral reasoning at any given time.
Q:
Only in the last few years have scholars found a positive relationship between an organizations economic performance and attention to spiritual values.
Q:
An ethical egoist acts for the benefit of others and sacrifices self-interest.
Q:
Employees would rather work for companies who promote their personal values.
Q:
The U.S. Corporate Sentencing Guidelines provide a strong incentive for businesses to promote their ethics at work.
Q:
Business cannot expect to be profitable while adhering to ethical principles of conduct.
Q:
Being ethical includes developing a sense of trust, which promotes positive alliances among business partners.
Q:
Business must develop its own definition of what is right and wrong, apart from ethics.
Q:
If all people relied on ethical relativism, there would be no universal ethical standards on which people around the globe could agree.
Q:
Ethical ideas are present in all societies, all organizations, and all individual persons.
Q:
Ethics are primarily based on religious beliefs.
Q:
Why is the Grameen Bank in Bangladesh considered a social enterprise?
Q:
Provide three arguments against corporate social responsibility.
Q:
Provide three arguments in favor of corporate social responsibility.
Q:
How can a company focus on the needs of its stakeholders without neglecting its shareholder obligations?
Q:
Define and provide an example of a business practicing enlightened self-interest.
Q:
Explain why a business should seek to balance its economic, legal and social obligations.
Q:
Describe the iron law of responsibility.
Q:
This occurs when financial organizations provide loans to low-income clients or solidarity lending groups (a community of borrowers) who traditionally lacked access to banking or related services.
A. Commercial banking.
B. Macrofinancing.
C. Microfinancing.
D. Micro-entrepreneurship.
Q:
Grameen Bank in Bangladesh is one of the most recognized:
A. B Corporations.
B. Microfinance institutions.
C. Yogurt producers.
D. Retail providers.
Q:
When businesses bring products and services to the many people in the world who have traditionally been beyond the reach of global commerce, they are said to be:
A. Serving the top of the triangle.
B. Reaching the bottom of the globe.
C. Serving the bottom of the pyramid.
D. Focusing on the ends of the supply chain.
Q:
As of 2012, the B Corporation status has been legally recognized in how many states?
A. All 50 states.
B. The original 13 states.
C. Fifteen states.
D. Seven states.
Q:
When a person or group of people identify a social need and use their entrepreneurial skills to address this need, this process is called:
A. Social stewardship.
B. Social entrepreneurship.
C. Social optimism.
D. Social responsibility.
Q:
A social enterprise:
A. Adopts social benefit as its core mission.
B. Adopts profit maximization as its core mission.
C. Can only be adopted by small firms.
D. Does not use business strategies to improve environmental well-being.
Q:
Proponents against corporate social responsibility feel that public officials, not business people, should solve societal problems because:
A. Business people do not have the skill-set to solve societal problems.
B. The private sector is not mandated to solve these issues.
C. Both A and B.
D. None of the above.
Q:
Which of the following is an argument against corporate social responsibility?
A. Requires skills businesses may lack.
B. Creates an imbalances between corporate power and its economic responsibility.
C. Improves business value and reputation.
D. A majority of stockholders are against it.
Q:
The costs of corporate social responsibility may ultimately be passed on to the:
A. Employees through fewer health benefits.
B. Consumer through high prices.
C. Investor through stock splits.
D. Taxpayers by the government.
Q:
Positive reputation can be valued as an intangible corporate:
A. Asset.
B. Liability.
C. Charity.
D. Expense.
Q:
According to Barlow v. A.P. Smith Manufacturing:
A. The laws prohibited charitable contributions, at that time.
B. Charitable contributions were bad corporate investments for the short term.
C. Socially responsible actions must be approved by a majority of the firms stakeholders.
D. Socially responsible actions are in investment in the future, thus an allowable expense.
Q:
Which of the following is an argument in favor of corporate social responsibility?
A. Lowers economic efficiency and profit.
B. Discourages government regulation.
C. Places responsibility on business rather than individuals.
D. Imposes unequal costs among competitors.
Q:
A company who complies with the laws and regulations set by the government is:
A. Meeting the minimum level of social responsibility expected by the public.
B. Meeting the maximum level of social responsibility expected by the public.
C. Not meeting government expectation.
D. Following a practice of enlightened self-interest.
Q:
When undertaking social initiatives, a company:
A. Must take out social responsibility insurance.
B. Will always receive long-term profits.
C. May sacrifice short-term profits.
D. Risks going bankrupt in nearly all cases.
Q:
Scholars have found:
A. No relationship between social and financial performance.
B. A negative relationship between social and financial performance.
C. An inverse relationship between social and financial performance.
D. A positive association between social and financial performance.
Q:
Reason(s) for adopting an enlightened self-interest approach is (are):
A. Reasonable short-run costs are incurred, but socially responsible activities are promoted.
B. The publics attitude toward the company is positive in the long run.
C. The stockholders pressures for short-run profits are satisfied.
D. All of the above.
Q:
Which of the following examples does not show a company guided by enlightened self-interest?
A. A company providing the best quality product at a fair price.
B. A company providing assistance to employees who attend evening college.
C. A company breaking past records by maximizing quarterly profits.
D. A company vice-president invited to attend a local communitys town planning meeting.
Q:
All of the following are examples of the phases of Corporate Social Responsibility except:
A. Corporate/Global Citizenship.
B. Corporate Charity Principle.
C. Corporate Social Stewardship.
D. Corporate/Business Ethics.
Q:
Which of the following is not a driver of the Corporate Social Responsiveness phase of Corporate Social Responsibility?
A. Religious/ethnic beliefs.
B. Social unrest/protest.
C. Stakeholder pressures.
D. Public policy/government regulations.
Q:
Stakeholder partnerships, high-tech communication networks, and sustainability audits are examples of:
A. Corporate social stewardship.
B. Corporate social responsiveness.
C. Corporate/Business Ethics.
D. Corporate/Global Citizenship.
Q:
Philanthropic funding and public relations are two examples of corporate social responsibility:
A. Drivers of the Corporate Social Responsiveness phase.
B. Policy instruments of the Corporate Social Stewardship phase.
C. Policy instruments of the Corporate Social Responsiveness phase.
D. Drivers of the Charity Principle phase.
Q:
Executive conscience, acts of charity, and philanthropic funding are examples of:
A. Corporate social stewardship.
B. Corporate social responsiveness.
C. Corporate/Business Ethics.
D. Corporate/Global Citizenship.
Q:
Business leaders, like automaker Henry Ford developed these programs to support the recreational and health needs of their employees
A. Corporate social responsibility programs.
B. Corporate citizenship programs.
C. Social networking programs.
D. Paternalistic programs.
Q:
Modern corporations should be socially responsible because they:
A. Are responsible to the stockholders of the company.
B. Create jobs, influencing the lives of employees.
C. Are highly profitable.
D. Generate dividends for the company stockholders.
Q:
Which of the following companies is being the most socially responsible?
A. A company trying its best to operate in a way which will help local students get education and jobs.
B. A company halting its production of toxic gases after it discovered that people objected to this practice and threatened legal action.
C. A company trying to maximize its profits and then contributing to an environmental protection fund.
D. A company changing its product design to comply with regulatory mandates.
Q:
Corporate social responsibility (CSR) means that a corporation should:
A. Always forgo profit for the sake of the environment.
B. Be held accountable for any of its actions that affect people, their communities, and their environment.
C. Abandon its other missions.
D. Put social responsibilities ahead of economic or legal responsibilities.
Q:
Which of the following statements is true about corporate social responsibility?
A. Businesses should monitor and prevent social problems in advance of their becoming major issues.
B. A company should seek maximum profits from its operations in order to provide the best for society.
C. Corporations should be accountable for any actions that affect people, their communities, and the environment.
D. Both A and C, but not B.
Q:
Corporations have a role in establishing their communitys:
A. Tax base.
B. Safety.
C. Economic growth.
D. All of the above.
Q:
The iron law of responsibility says that:
A. In the long run, those who do not use power responsibly will lose it.
B. In the short run, sacrifice social goals for economic goals.
C. Law is most important, more than social or economic responsibility.
D. In the long run, economic responsibility leads to social responsibility.
Q:
Corporate power refers to:
A. The capability of competitors to influence legislation, trade, and the stock market, based on their organizational resources.
B. The capability of politicians to influence corporations, employees, and unions, based on their organizational resources.
C. The capability of corporations to influence government, the economy, and society, based on their organizational resources.
D. The capability of CEOs to influence product development, employee morale, and currency indices, based on their organizational resources.
Q:
An argument against corporate social responsibility is that it imposes unequal costs among competitors.
Q:
Reports have shown that 70 percent of consumers said they would buy a product even if they did not like the companys reputation behind the product.
Q:
One of the most appealing arguments in favor of corporate social responsibility for business supporters is that voluntary social acts may head off increased government regulation.
Q:
Businesses that comply with laws and public policies are meeting a minimum level of social responsibility expected by the public.
Q:
Laws and regulations help create a level playing field for businesses that compete against one another.
Q:
As a response to the conflict between long- and short-term profit making, an enlightened self-interest point of view would be the least useful and practical approach.
Q:
Enlightened self-interest is the idea that the wealthiest members of society should be charitable toward those less fortunate.
Q:
In the United States, the idea of corporate social responsibility appeared around the start of the 20th century.
Q:
Being socially responsible means that a company must abandon its other missions.
Q:
The concept of corporate social responsibility is rooted in the meaning to pledge back, creating a commitment to give back to society and the organizations stakeholders.
Q:
Given the immeasurable power in the hands of the leaders of large, global corporations, social responsibility has become a worldwide expectation.
Q:
Corporate power says that in the long run, those who do not use power in ways that society considers responsible will tend to lose it.
Q:
Huge businesses can disproportionately influence politics, shape tastes, and dominate public discourse.
Q:
The capability of corporations to influence government, the economy, and society, based on their organizational resources is called the big business principle.
Q:
Corporate social responsibility is the idea that businesses interact with the organizations stakeholders for social good while they pursue economic goals.
Q:
Engaging interactively with stakeholders carries a number of potential benefits. Discuss.
Q:
What are the various stages of the business-stakeholder relationship?
Q:
Identify and discuss the five steps to the Issues Management Process.
Q:
What is competitive intelligence? Why is it important to the public affairs function?
Q:
Identify the eight strategic radar screens that enable public affairs managers to scan their business environment. Briefly discuss the issues involved with each environment.
Q:
What is a public issue and how do they impact modern firms?
Q:
Corporations working collaboratively with other businesses and concerned persons and organizations is an example of:
A. Stakeholder networks.
B. Stakeholder motivation.
C. Stakeholder systems.
D. Stakeholder salience.
Q:
A business and its stakeholders coming together for face-to-face conversations about issues of common concern is:
A. Stakeholder networks.
B. Stakeholder motivation.
C. Stakeholder systems.
D. Stakeholder dialogue.
Q:
The drivers of stakeholders of engagement are:
A. Scanning, assessment, and growth.
B. Data, strategy, and organizational development.
C. Goals, motivation, and operational capacity.
D. Financial, operational, and legal.
Q:
Stakeholder engagement is, at its core, a:
A. Program.
B. Relationship.
C. Process.
D. Systems model.
Q:
Stakeholder engagement is:
A. Any issue that is of mutual concern to an organization and one or more of its stakeholders.
B. Competitive intelligence being collected ethically and systematically.
C. The process of ongoing relationship building between a business and its stakeholders.
D. The acquisition of information gained from analyzing the multiple environments.
Q:
Proactive companies are:
A. Much less likely to be blindsided by crises and negative surprises.
B. Much more likely to be blindsided by crises and negative surprises.
C. Just as likely to be blindsided by crises and negative surprises.
D. Much more likely to be forced to defend itself in a lawsuit brought by a stakeholder.