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Q:
(p. 14) Broad, precedent-setting decisions that guide or substitute for repetitive or time-sensitive managerial decision making are called
A. Goals
B. Strategies
C. Objectives
D. Policies
Q:
(p. 13) The general plan of major actions through which a firm intends to achieve is long-term objectives is called its:
A. Generic strategy
B. Long-term goal
C. Grand strategy
D. Mission
Q:
(p. 14) The minimum equity position required for all new McDonald's franchises is an example of:
A. A goal
B. A procedure
C. A policy
D. An objective
Q:
(p. 12) Long-term objectives are principally attained through:
A. Annual goals
B. Functional strategies
C. Short-term goals
D. Grand strategy
Q:
(p. 13) Which of the following is an example of a grand strategy?
A. Decentralization
B. Policy making
C. Conglomerate integration
D. Horizontal integration
Q:
(p. 13) Grand strategies include:
A. Market turnaround
B. Vertical diversification
C. Conglomerate integration
D. Innovation
Q:
(p.13) The difference between long-term and short-term objectives is principally:
A. Greater attainability
B. Greater flexibility
C. Greater measurability
D. Greater specificity
Q:
(p. 13) The doubling of EPS within 5 years with increases in each intervening year is called a(n):
A. Mission
B. Long-term objective
C. Action plan D. Short-term objective
Q:
(p. 13) The results that an organization seeks over a multiyear period are its
A. Generic strategies
B. Grand strategies
C. Mission statements
D. Long-term objectives
Q:
(p. 12) Description of the company's product, market and technological areas of emphasis is contained in the
A. Assessment of the external environment
B. Company profile
C. Company mission
D. Interactive opportunity analysis
Q:
(p. 12) Which one of the following is NOT an interactive segment of a firm's external environment?
A. Functional
B. Remote
C. Industry
D. Operating
Q:
(p. 12) The external environment consists of:
A. The operating environment
B. Managers
C. Employees
D. Owners
Q:
(p. 12) Assessment of the strengths and weaknesses of the companys management and organizational structure is a part of
A. Internal analysis
B. Mission statement
C. External environment analysis
D. Corporate goals
Q:
(p. 12) Social responsibility is a critical consideration for a company's strategic decision makers since
A. Stockholders demand it
B. The mission statement must express how the company intends to contribute to the societies that sustain it
C. It increases a company's profits
D. It helps make decisions
Q:
(p. 12) Which of the following is a major function of the strategic management model?
A. It helps make profits for the firm
B. It helps in identifying key issues faced by the firm
C. It helps in deciding which products to sell
D. It depicts the sequence and relationships of the major components of the strategic management process
Q:
(p. 10) The behavioral consequences of strategic management are similar to those of
A. authoritative decision making B. centralized decision making
C. autocratic decision making
D. participative decision making
Q:
(p. 10) Which of these is NOT true about the behavioral effect of strategic management?
A. Strategy formulation activities enhance the firm's ability to prevent problems
B. Resistance to change is reduced
C. Gaps and overlaps in activities among individuals and groups are increased to ensure the checks and balance
D. The employee involvement is strategy formulation improves their understanding of the productivity reward relationship in every strategy plan
Q:
(p. 9) When the CEO is very autocratic, the effectiveness of the firm's strategic planning and management processes is likely to:
A. Enhance strategic planning but diminish its processes
B. Be greatly enhanced
C. Have no effect
D. Be diminished
Q:
(p. 10) Managers at the _____ level typically have principal responsibilities for developing environmental analysis and forecasting, establishing business objectives and developing business plans prepared by staff groups.
A. Corporate
B. Functional
C. Operational
D. Business
Q:
(p. 9) The ideal strategic management team includes decision makers from
A. All three company levels (corporate, business and functional)
B. Just the functional level since they are closest to the customers
C. Just the corporate and business levels given that they focus on doing the right thing
D. Just the top management since they understand the big picture
Q:
(p. 9) Which of these is NOT a mode of formality?
A. Adaptive
B. Planning
C. Functional
D. Entrepreneurial
Q:
(p. 9) The adaptive mode refers to
A. Strategic formality associated with the large firms that operate under a comprehensive, formal planning system
B. Strategic formality associated with medium-sized firms that emphasize the incremental modification of existing competitive approaches
C. Strategic formality associated with global firms that emphasize cultural value systems
D. Informal, intuitive and limited approach to strategic management with owner-manager of smaller firms
Q:
(p. 9) The planning mode refers to the
A. Strategic formality associated with the large firms that operate under a comprehensive, formal planning system
B. Strategic formality associated with medium-sized firms that emphasize the incremental modification of existing competitive approaches
C. Strategic formality associated with global firms that emphasize cultural value systems
D. Informal, intuitive and limited approach to strategic management with owner-manager of smaller firms
Q:
(p. 9) The informal, intuitive and limited approach to strategic management associated with owner-managers of smaller firm refers to the ____ mode of formality.
A. Entrepreneurial
B. Functional
C. Planning
D. Adaptive
Q:
(p. 9) Firms that are basically under the control of a single individual and produce a limited number of products/services are referred to as following ______ mode.
A. Entrepreneurial
B. Planning
C. Adaptive
D. Corporate
Q:
(p. 9) The mode associated with medium-sized firms in relatively stable environments is called the _____ mode.
A. entrepreneurial
B. adaptive
C. business
D. planning
Q:
(p. 9) Very large firms typically use the _____ mode of strategic management.
A. Adaptive
B. Entrepreneurial
C. Informal
D. Planning
Q:
(p. 9) There are ____ commonly identified modes based upon formality in strategic management.
A. 4
B. 2
C. 5
D. 3
Q:
(p. 9) Which of these is usually positively correlated with the cost, comprehensiveness, accuracy and success of planning?
A. Greater formality
B. Functional structure
C. Organizational matrix
D. Functional tactics
Q:
(p. 9) Which one of these forces DOES NOT determine how much formality is needed in strategic management?
A. Size
B. Country of origin
C. Complexity of environment
D. Production process
Q:
(p. 7) The degree to which participation, responsibility, authority and discretion in decision-making are specified in strategic management is called:
A. Informality
B. Formality
C. Functional tactic
D. Dynamic mode
Q:
(p. 7) Decisions concerning plant location, distribution channels, geographic coverage and market segmentation are typically made at:
A. The corporate level
B. The business level
C. The functional level
D. The Board level
Q:
(p. 7) Corporate-level decisions are characterized by:
A. Decreased risk
B. Doing things right
C. Short-time horizons
D. Greater cost
Q:
(p. 7) Which level of decisions encompasses greater risk, cost and profit potential?
A. Business
B. Lower echelon
C. Corporate
D. Functional
Q:
(p. 7) Dividend policies are decided at the
A. Corporate level
B. Business level
C. Functional level
D. Operational level
Q:
(p. 7) Decisions at which level of management tend to be more value-oriented, more conceptual, and less concrete?
A. Functional
B. Corporate
C. Operative
D. Business
Q:
(p. 7) Whereas corporate and business-level managers center their attention on _____, managers at functional-level center their attention on ____.
A. Operational issues; strategic issues
B. Doing things right; doing the right things
C. Entrepreneurial mode; adaptive mode
D. Doing the right things; doing things right
Q:
(p. 6) Functional managers are typically responsible for which of the following?
A. Annual objectives
B. Tactics
C. Corporate goals
D. Mission
Q:
(p. 6) Which of the following is NOT a level in the decision-making hierarchy of a firm?
A. Business
B. Corporate
C. Operative
D. Functional
Q:
(p. 6) Which strategic level is typically responsible for developing annual objectives and short-term strategies?
A. Functional level
B. Corporate level
C. Business level
D. Board of Directors level
Q:
(p. 6) The functional level of decision making is characterized by:
A. The board of directors deriving corporate goals
B. Managers of product, geographic and functional areas
C. The CEO developing a company profile
D. Business managers interpreting the mission into operational objectives
Q:
(p. 6) Which of these managers tries to identify and secure the most profitable and promising market segment?
A. Functional managers
B. Corporate managers
C. Business managers
D. Operative
Q:
(p. 6) Who determines the basis on which a company can compete in the selected product-market arena?
A. Functional-level strategic managers
B. Corporate-level strategic managers
C. Business-level strategic managers
D. Operational managers supervising operative
Q:
(p. 5) In the middle of the decision-making hierarchy is the _____ level.
A. Corporate
B. Functional
C. Business
D. Strategic
Q:
(p. 6) At Office Supply, Inc., ____ -level managers would be responsible for determining whether the company should be involved in home furnishings or electronic appliance businesses, whereas ____ -level managers would be responsible for determining how the firm will compete in the selected product-market arena.
A. Business; corporate
B. Corporate; functional
C. Functional; business
D. Corporate; business
Q:
(p. 5) In a multi-business firm, ______ -level executives determine the businesses in which the firm should be involved.
A. Business
B. Functional
C. Corporate
D. Operative
Q:
(p. 5) The top of the decision-making hierarchy comprises all of these EXCEPT
A. Board of directors
B. Front-line managers
C. The CEO
D. Administrative officers
Q:
(p. 5) To a large extent, attitudes at the corporate level reflect the concerns of
A. Stockholders and society at large
B. Top managers
C. The CEO
D. The federal government
Q:
(p. 5) Typically how many strategic decision levels are there in the corporate decision-making hierarchy of a large corporation?
A. 5 or more
B. 4
C. 3
D. 2
Q:
(p. 6) Which level of strategy is at the bottom of the decision-making hierarchy?
A. Corporate
B. Business
C. Functional
D. Operational
Q:
(p. 6) A business, which by definition is a profit center that focuses on a specific combination of products, markets, and technologies, is also known as a A. Subsidiary
B. Sister unit
C. Strategic business unit
D. Corporate unit
Q:
(p. 6) Which level of strategy is in the middle of the decision-making hierarchy?
A. Corporate
B. Functional
C. Business
D. Strategic
Q:
(p. 5) Which level of strategy uses a portfolio approach?
A. Business
B. Operational
C. Corporate
D. Functional
Q:
(p. 5) The Walt Disney Company is a multibusiness company. It typically would have ____ levels of strategy.
A. 5 or more
B. 4
C. 3
D. 2
Q:
(p. 5) Strategic decisions have ______ effects on firms.
A. Temporary
B. Short-lived
C. Enduring
D. Limited
Q:
(p. 5) All businesses exist in a(n) _____ system.
A. open
B. closed
C. insular
D. protected
Q:
(p. 5) Strategic decisions are based on what managers _____, rather than on what they _____.
A. Forecast; know
B. React to; anticipate
C. Know; forecast
D. Compromise with; analyze
Q:
(p. 5) Strategic issues are ____ oriented.
A. future
B. present
C. past
D. timelessly
Q:
(p. 5) Which of the following applies to strategic issues?
A. Consider only the firm's external environment
B. Are future oriented
C. Concern allocation of insignificant amounts of company resources
D. Do not have long-term impact on the firm's prosperity
Q:
(p. 4-5) Some business decisions are strategic and therefore deserve strategic management attention. Which of the following is one of the six strategic issue dimensions?
A. Requires front-line employee decisions
B. Is not likely to have a significant impact on long-term prosperity of the firm
C. Necessitates considering factors in the firm's external environment
D. Is spontaneous
Q:
(p. 4) Strategic issues require large amounts of the companys
A. strengths
B. opportunities
C. suppliers
D. resources
Q:
(p. 5) Strategic decisions ostensibly commit the firm for
A. 1-2 years
B. The short term
C. 3-4 years
D. A long time, typically five years
Q:
(p. 4) Strategic issues require which level of management decisions?
A. Operative
B. Top
C. Front-line
D. Middle
Q:
(p. 4) A(n) strategy reflects a company's awareness of how, when and where is should ____, against whom it should _____ and for what purpose it should _____.
A. cooperate
B. ally
C. compete
D. plan
Q:
(p. 4) A(n) _____ provides a framework for managerial decisions. A. Vision
B. Organizational structure
C. Strategy
D. Long-term objective
Q:
(p. 3) A _____is a company's game plan.
A. Strategy
B. Pricing policy
C. Value statement
D. Long-term objective
Q:
(p. 3) A strategy is a company's
A. Game plan
B. Pricing policy
C. Value statement
D. Long-term objective
Q:
(p.3) Large-scale, future-oriented plans, for interacting with the competitive environment to achieve company objectives refers to its
A. Strategy
B. Goals
C. Competitive analysis
D. Dynamic policies
Q:
(p. 3) Strategic management involves the _____, directing, _____ and controlling of a company's strategy-related decisions and actions.
A. Financing; marketing
B. Planning; financing
C. Marketing; planning
D. Planning; organizing
Q:
(p. 3) Strategic management compromises nine critical tasks. Which of the following is NOT one of the tasks?
A. Development of medium-term objectives compatible with grand strategies
B. Assessment of the company's external environment
C. Selection of a particular set of long-term objectives and grand strategies
D. Evaluate the success of the strategic process
Q:
(p. 3) The set of decisions and actions that result in the formulation and implementation of plans designed to achieve a company's objectives is defined as:
A. Strategic policy
B. Business policy
C. Strategic management
D. Tactics
Q:
(p. 3) The _______ comprises economic and social conditions, political priorities and technological developments, all of which must be anticipated, monitored, assessed and incorporated into the executive's decision making.
A. Remote external environment
B. Task environment
C. Operating environment
D. Internal environment
Q:
(p. 3) The immediate external environment includes:
A. Competitors
B. S. B. U. s
C. Divisions
D. Management
Q:
(p. 3) Which of the following is NOT a part of a firm's immediate external environment?
A. Technological development
B. Competitors
C. Suppliers
D. Government agencies
Q:
(p. 3) Which of the following is an element of a firm's remote external environment?
A. Competition
B. Suppliers
C. Government agencies
D. Economic and social conditions
Q:
(p.254)Integrative skills are called for in the value claiming stage and distributive skills are useful in value creation.
Q:
(p.252)Using integrative tactics in a distributive situation may lead to optimal outcomes.
Q:
(p.251)Negotiation is an integral part of daily life and the opportunities to negotiate surround us.
Q:
(p.259)Negotiators who take the time to pause and reflect on their negotiations will find that they continue to refine their skills, and that they remain sharp and focused for their _____________ negotiations.
Q:
(p.259)Negotiators can illuminate definitions of _____________ that the other party holds and engage in a dialogue to reach consensus on which standards of _____________ apply in a given situation.