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Q:
If an employee is thought to be super loyal to the company, reluctant to change jobs or express dissatisfaction with their employer, and view outsiders as threats they may be categorized as ______.
a. high uncertainty
b. low uncertainty
c. high ambiguity
d. low ambiguity
Q:
A culture that priorities the needs of the extended family and larger group is best described as a ______ culture.
a. power hungry
b. collective
c. dominant
d. uncertain
Q:
The roles of men and women are evaluated in this programmed value pattern.
a. power distance
b. individualism versus collectivism
c. masculinity versus femininity
d. uncertainty avoidance
Q:
When it comes to programmed value patterns which orientation identifies how a culture prioritizes the needs of an individual or the needs of the group?
a. power distance
b. individualism versus collectivism
c. masculinity versus femininity
d. uncertainty avoidance
Q:
When it comes to programmed value patterns which orientation looks at how cultures respond to the uncertainty of the future?
a. power distance
b. individualism versus collectivism
c. masculinity versus femininity
d. uncertainty avoidance
Q:
When it comes to programmed value patterns which orientation identifies how societies deal with human inequality?
a. power distance
b. individualism versus collectivism
c. masculinity versus femininity
d. uncertainty avoidance
Q:
Who conducted the first extensive international investigation of programmed cultural value patterns by surveying more than 100,000 IBM employees in 50 countries?
a. Lynn Paine
b. Geert Hofstede
c. Thomas Donaldson
d. Thomas Dunfee
Q:
Which perspective believes there is a moral duty to act on the concerns of people by providing assistance to others around the world?
a. cosmopolitanism
b. ethnocentrism
c. egocentrism
d. cultural relativism
Q:
Bob saw himself as a citizen of the world rather than just a local resident. A term for this perspective is ______.
a. egocentrism
b. altruism
c. ethnocentrism
d. cosmopolitanism
Q:
Which term best describes when there is unauthorized use of ideas, dress, medicine, food, music, symbols, and so on that are taken or borrowed from another culture for personal gain?
a. cultural appropriation
b. cultural exploitation
c. cross-cultural differences
d. cultural abandonment
Q:
Rodrigo was quick to acknowledge the companys cultural shortcomings and areas for growth that aided personal biases. This is an example of ______.
a. truth
b. dignity
c. humility
d. solidarity
Q:
Roberto always saw his companys way of negotiation and doing things as being the right way even though his cultural forms fell short at times. There was no room for changing the companys culture or processes. This is an example of ______.
a. altruisim
b. ethnocentrism
c. utilitarianism
d. pluralistic
Q:
Free trade, international travel, immigration, and satellite communication systems are examples of ______.
a. common ground
b. ethnocentrism
c. globalization
d. cross-cultural conflicts
Q:
According to integrated social contracts theory, antidiscrimination laws would be an example of ______.
a. hypernorms
b. microsocial contracts
c. macrosocial contracts
d. moral free space
Q:
______ refers to a cultural communitys freedom or latitude to create its own rules.
a. Hypernorms
b. Microsocial contracts
c. Moral free space
d. Macrosocial contracts
Q:
A voluntary set of promises designed to guide individual managers as they operate across borders is known as the ______.
a. Hippocratic oath
b. Oath for Global Business Executives
c. Globalist Oath
d. Oath for the World Economic Forum
Q:
James believes that every person whose skin color is not the same as his is racist. This is an example of ______.
a. prejudice
b. altruism
c. conformity
d. mindfulness
Q:
The Global Compact is associated with which set of universal ethical principles?
a. Caux Principles
b. Global Business Standards Codex
c. UN Declaration of Human Rights
d. CERES Principles
Q:
Which is a universal human right according to the UN Declaration of Human Rights?
a. freedom of movement
b. freedom of religion
c. freedom to own property
d. all of these
Q:
Aaron believes that the law should apply to everyone, including his friends. He is demonstrating which dimension of cultural diversity according to universal dilemmas theory.
a. inner direction
b. universalism
c. particularism
d. individualism
Q:
Modest dress is emphasized in many Middle Eastern cultures. This reflects which foundational moral value?
a. harm/care
b. in-group/loyalty
c. purity/sanctity
d. fairness/reciprocity
Q:
Which of the following is a Questionable Practice that reflects an ethical issue?
a. starting meetings late
b. bribery
c. refusing to lay off employees
d. all of these
Q:
Alex knows that he should have a gift for his Chinese business partner who will have a gift for him. Alex and his business partner are demonstrating which foundational moral value?
a. harm/care
b. fairness/reciprocity
c. authority/respect
d. purity/sanctity
Q:
Members of ______ cultures are more likely to put money away in long-term savings plans.
a. future orientation
b. humane orientation
c. performance orientation
d. feminine
Q:
______ cultures encourage and reward high standards and performance.
a. Future orientation
b. Humane orientation
c. Performance orientation
d. None of these
Q:
______ believe they have a moral obligation or duty to act on concern for the less privileged, often who are found in the worlds developing nations.
a. Cosmopolitans
b. Ethnocentrics
c. Globalists
d. Submissives
Q:
One ethical communication competency that can be used to confront ethnocentrism would be which of the following?
a. avoiding discussions about bias
b. mindfulness
c. focusing on your own social group
d. be morally inclusive
Q:
Which of the following is a characteristic of high-context communication?
a. rarely express direct disagreement
b. heavy emphasis on written contracts
c. face conflict head on
d. none of these
Q:
______ represent(s) the traits we associate with social groups and their members.
a. Pluralism
b. Prejudice
c. Stereotypes
d. Aggression
Q:
When Cynthia travels she is critical of the food in other countries, saying that what she eats at home is much better. Cynthia is demonstrating ______.
a. implicit prejudice
b. a pluralistic perspective
c. ethnocentrism
d. personal virtue
Q:
Disgust reflects which moral foundation?
a. care/concern
b. purity/sanctity
c. authority/respect
d. fairness/justice
Q:
Diego is scheduled to get an award for his performance at work but is nervous that this honor will separate him from the rest of his group. Diego apparently puts a high value on ______.
a. power distance
b. masculinity
c. collectivism
d. uncertainty avoidance
Q:
In ______ cultures, leaders are honored as a special class of people.
a. high-power distance
b. low-power distance
c. high-uncertainty avoidance
d. low-uncertainty avoidance
Q:
______ cultures have clearly defined roles for men and women.
a. High uncertainty avoidance
b. Individualistic
c. Feminine
d. Masculine
Q:
Which virtue acknowledges the shortcomings of our own culture?
a. truth
b. dignity
c. humility
d. solidarity
Q:
What was the fundamental principle laid out by the Caux Principles for NGOs (nongovernmental organizations)?
a. respect
b. life
c. integrity
d. freedom
Q:
______ is based upon the concept of kyosei and human dignity and value.
a. The Caux Principles
b. Global Business Standards Codex
c. Moral foundations theory
d. UN Global Compact
Q:
The UN Global Compact is ______.
a. an agency that measures the effects of global warming on the earth
b. a quarter of all UN delegates committed to more global ethical living
c. the largest voluntary corporate citizenship group in the world
d. all of these
Q:
______ believes every human has inherent dignity and has human rights.
a. UN Declaration of Human Rights
b. The Caux Principles
c. Moral foundations theory
d. UN Global Compact
Q:
Which theory was developed to help explain ethical and moral differences between cultures?
a. integrated social contracts theory
b. moral foundations theory
c. project globe theory
d. the Caux Principles
Q:
Power distance is described as ______.
a. the geographical distance between two people
b. imagery to describe how strong the power a social class might hold
c. a term to describe acceptance of inequality between social classes
d. a metaphor frequently used in some cultures to downplay a social status
Q:
Jane always felt she had a larger worldview than her peers. She was always concerned about the needs of developing nations and she held deep empathy for people in need of global justice. Jane could be described as ______.
a. egocentric
b. altruistic
c. ethnocentric
d. cosmopolitan
Q:
______ is viewing the world from our cultural groups point of view, which makes our customs and values the standard by which the rest of the world is judged.
a. Egocentric
b. Altruism
c. Ethnocentrism
d. Utilitarianism
Q:
______ is a negative attitude towards a group or group members.
a. Pluralism
b. Prejudice
c. A stereotype
d. Aggression
Q:
What does it mean to act on behalf of others while seeking to serve the needs of others and the organization over selfish concerns?
a. organizational citizenship
b. relationship
c. stewardship
d. affiliation
Q:
If an organization is awakened to the need for corporate citizenship, it is typically in which phase of corporate citizenship?
a. elementary
b. engaged
c. innovative
d. integrated
Q:
Kelsey always knew her company was corporately socially responsible, but she never fully appreciated the full extent that executives integrated this value within the organization. Often short term gains were forgone if it meant a better product for the customer. This is an example of which phase of corporate citizenship?
a. engaged
b. innovative
c. transformative
d. integrated
Q:
The firm was not interested in corporate citizenship and was only focused on complying with the law. This is an example of ______ phase of corporate citizenship.
a. elementary
b. engaged
c. innovative
d. integrated
Q:
The local grocery store set a new goal to reduce 25% of its waste. By doing so, the owners implemented recycling stations, eliminated plastic bags for customer use, promoted more local and fresh products, and reduced their packaging of products. The store demonstrated ______.
a. stakeholder focus
b. overcoming the competition
c. sustainability
d. corporate social responsibility
Q:
You are starting your own business. Describe the CSR strategies that you might utilize and explain why you would choose these strategies.
Q:
Explain how social intrapreneurs work to promote corporate responsibility providing an example for support.
Q:
Answer the five questions of corporate social responsibility for your organization.
Q:
Compare and contrast the stakeholder framework and the stewardship approach. Which perspective best promotes organizational citizenship?
Q:
Identify four primary stakeholders of your organization and outline the organizations ethical obligations to each.
Q:
How well does your organization follow the CERES Principles?
Q:
A friend argues that business should focus solely on making money and not engage in corporate social responsibility. How would you respond to his argument?
Q:
Describe someone you believe is an organizational steward.
Q:
Why have societal expectations of organizations increased?
Q:
Using a marketing campaign to highlight the correlations between sales and contributions to support a specific cause is what type of CSR strategy?
Q:
Select a stakeholder group of your organization and identify the CSR actions that should be directed at that group.
Q:
Name and explain the stages of corporate citizenship.
Q:
Identify TWO stakeholders of your organization and explain your organizations responsibilities to each of these groups.
Q:
Define what a stakeholder is.
Q:
The triple bottom line measures profit, people, and ______.
Q:
Organizations should focus on issues with high ______ and ______.
Q:
In ______, companies take moral stances on social-political issues not directly related to their business interests.
Q:
According to ______ theory, the managers primary ethical obligation is to stockholders in the company.
Q:
______ relationships are based on the commitment of parties to each other and loyalty to shared values.
Q:
Companies at the ______ stage of organizational citizenship development are only interested in complying with laws and industry standards.
Q:
______ are standardized procedures for evaluating an organizations social and environmental impact.
Q:
Evaluate issues according to their magnitude and ______.
Q:
Identifying and responding to changing social and ethical conditions is called ______.
Q:
To engage in socially responsible business practices, an organization must treat its employees fairly.
Q:
A corporation donating money to a local YWCA is a CSR strategy known as a partnership.
Q:
Paying employees to volunteer for Habitat for Humanity is a CSR strategy known as volunteering.
Q:
Cynthia works as a secretary at the corporate offices of a large grocery store chain. She is passionate about making sure her organization helps keep a local food pantry supplied so that no one in her community has to go hungry. Cynthia is acting as a citizenship catalyst.
Q:
Recognizing the importance of small wins is important if you want to be a corporate citizenship catalyst.
Q:
A moral shock is a moment in time when a social intrapreneur realizes that their organization contributes to social or environmental harm but do not feel an ethical responsibility to take action.
Q:
To be a passionate practitioner means making a difference by staying committed to citizenship.
Q:
Corporate advocacy is purely for monetary gains.