Q&A Hero

Q: Two barriers to hearing the call of vocation are ______ and ______.

Q: It is important to avoid practicing any spiritual disciplines if one wants to engage in character development.

Q: Cognitive crafting is changing the nature of the job to create a better fit between us and the environment.

Q: When trying to discover your calling, it is particularly important to pay attention to your past experiences.

Q: Toxin handlers risk burnout due to taking on the emotional and physical stress of colleagues.

Q: Passages are mild-life events that we consider when making larger life choices.

Q: Reading literature and wrestling with historical moral dilemmas can help develop our own ethical understandings.

Q: Narratives told by our families and organizations are meant to encourage caring, self-discipline and other virtues.

Q: Virtues are more caught than taught because they are usually picked up by observation and imitation.

Q: Stephen Covey identified seven habits in which Habit 1 is Be Proactive.

Q: Positive psychology is focused on building upon other peoples strengths and virtues rather than fixing their deficiencies.

Q: Positive psychologists differ from traditional psychologists because they take a constant positive approach to analyzing peoples weaknesses.

Q: Moral identities continue to develop well beyond childhood.

Q: When it comes to helping to develop character, the best stories provide clear answers to moral problems.

Q: Spiritual values have been linked to improved organizational performance.

Q: Personorganization fit describes the degree of compatibility and his or her work environment.

Q: Leaders can use spirituality to manipulate employees.

Q: Extraversion is a moral virtue.

Q: Only those in high status occupations feel a sense of calling.

Q: Vocational calling encompasses life on the job, not what we do in our personal time.

Q: Max notices that the team Max manages seems disjointed and is simply not working well together. Max decides to have a weekly informal meeting with the members of the team to create a positive interpsonal climate. Max is engaging in ______ crafting. a. job b. task c. cognitive d. relational

Q: Changing how we think about work to make it more meaningful is known as ______ crafting. a. job b. task c. cognitive d. relational

Q: Maria sees Renee crying by the copier. Maria asks Renee what is wrong, listening intently as Renee explains that Karen, a coworker, just made fun of Renee in front of a room full of people. Maria shares with Renee strategies that Maria has used in dealing with bullies. Maria might be viewed as a ______. a. life coach b. empathy trainer c. toxin handler d. therapeutic interloper

Q: Paul was an excellent police officer. He humbly knew he had to take care of himself to be of better service to his community. Daily he would exercise and meditate before going to work. He also made it a priority to eat properly and spend time with family and friends. Paul is practicing Habit ______. a. 1: be proactive b. 4: think win-win c. 6: synergize d. 7: sharpen the saw

Q: Meg always knew she wanted to become a veterinarian. To do so, there would be a lot of daily discipline and studies in front of her. Daily she would revisit her educational goals and she would re-envision her future in becoming a veterinarian. Meg is practicing Habit ______. a. 1: be proactive b. 2: begin with the end in mind c. 4: think win-win d. 5: seek first to understand, then to be understood.

Q: Which type of person focuses developing their faith and communicating with a larger force? a. personalists b. communalists c. environmentalists d. religionists

Q: Which type of person sees personal domain as the measure of spiritual health? a. personalists b. communalists c. environmentalists d. religionists

Q: Which type of person sees nature as a point of spiritual health. They are inspired by nature and in tune with it? a. personalists b. communalists c. environmentalists d. religionists

Q: Which type of person focuses on harmony in relationships with others? Their spiritual health is built through relationships. a. personalists b. communalists c. environmentalists d. religionists

Q: Step ______ explains the following, Take what you have learned and the character qualities you have developed, like empathy and authenticity, and use them to help others who are going through similar passages. a. 6: seek refuge b. 7: gain perspective c. 8: retirement d. 9: pass on your experience

Q: Step ______ explains the following when experiencing a difficult passage: Dont define yourself as a failure when things go wrong, but remain optimistic and self-confident. Learn from your mistakes. a. 1: learn resilience b. 2: accept personal responsibility c. 3: reflect d. 4: seek support

Q: Carson recently lost his job due to budget cuts and shortfalls. This type of life event was significant for him. This could also be defined as a ______. a. passage in life b. habit in life c. story d. moral identity

Q: Lydia told the story of the companys original founding to ______. a. remind people of their humble beginnings b. garner appreciation for companys growth c. give value to all the hard work put in over the years d. all of these

Q: Which is a FALSE statement about narratives? a. The storyteller may use personal experiences to teach a moral lesson. b. The storyteller will always tell an accurate depiction. c. The storyteller may use a narrative to promote a better understanding of a complex concept. d. Stories have been around since the beginning of time.

Q: Sarah and Noah had completely different political points of view. Despite their differences, they both chose to practice attentive and empathetic listening to better understand each other. They are practicing ______. a. 1: be proactive b. 2: begin with the end in mind c. 4: think win-win d. 5: seek first to understand, then to be understood.

Q: How can a person enhance their ethical sensitivity?

Q: Pick one of the six components of moral intensity and provide an example for that component.

Q: Describe key decisions that occur in the investigation phase of the Five I Format.

Q: Identify behaviors one would engage in in implementing the Five I Format.

Q: Explain the problems that could be associated with a supervisor always stepping in to resolve conflicts between employees.

Q: Apply the following decision-making format to an ethical dilemma in your life. Be attentive. Be intelligent. Be reasonable. Be responsible.

Q: How can you use emotions more effectively in your ethical decision-making? Outline some action steps.

Q: Apply the Foursquare Protocol to an ethical issue facing an organization.

Q: Explain the role moral attentiveness plays in the recognition of ethical issues.

Q: Describe a time when you acted on your ethical convictions. Identify the enablers that that contributed to your success.

Q: Explain how insecurities, greed and ego can disrupt moral reasoning in an organizational setting. Provide examples.

Q: What is your level of moral development? How could you move to a higher stage?

Q: Provide an example of when you fell victim to a cognitive bias that interfered with your moral reasoning. What can you do to prevent this from happening again?

Q: Compare and contrast the two components of moral attentiveness.

Q: What are the three primary destructive motivations noted in the book? Please briefly explain each destructive motivation.

Q: What is active listening and role playing? How are these applied in ethical decision-making?

Q: What are the components of ethical behavior?

Q: Explain why time pressures undermine moral reasoning.

Q: What is moral hypocrisy?

Q: Outline the Five I model of decision-making.

Q: Name and explain the four lenses of the Moral Compass.

Q: Name and explain TWO of the components of moral intensity and how they increase the visibility of a moral issue.

Q: Define moral intensity.

Q: What is moral imagination and how can it be developed?

Q: ______ are general patterns or structures in our memories that are used to solve ethical issues.

Q: ______ describes times when people have strong moral opinions but cant explain their reasoning.

Q: In moral ______, individuals and organizations want to appear ethical but dont want to pay the cost of behaving ethically.

Q: ______ are those factors that help us give voice to our values.

Q: The greater the ______ of an issue, the more likely we are to notice it.

Q: Implementing a moral choice requires both persistence and ______.

Q: ______ and ______ play an important role in determining whether or not we follow through on our moral choices.

Q: Reluctance to using ethical terminology in organizations is referred to as ______.

Q: Name the stage of moral decision-making and action: (1) Executing the plan of action ______. (2) The first stage or step of moral action ______. (3) Greatly influenced by rewards and emotional states ______. (4) Choosing between possible courses of action ______.

Q: Temporal immediacy is the component of moral intensity that involves the likelihood of an issue generating harm or good sooner rather than later.

Q: Followers are less attentive when they work with ethical leaders in ethical organizations.

Q: Moral attentiveness is completely an individual predisposition without any additional influences.

Q: Juan notices that daily decisions often involve making decisions between right and wrong. This evidences perceptual moral attentiveness.

Q: An individual that considers ethical issues as a routine part of their decision-making process evidences perceptional moral attentiveness.

Q: Researchers have found that only cognitive areas of the brain are activated when making ethical decisions. Emotional areas of the brain do not respond.

Q: Kohlbergs stages of moral development has drawn criticism because it is closely similar to Rawlss theory of justice.

Q: Moral sensitivity is the most studied stage in the Four-Component Model of ethical decision-making and behavior.

Q: Most people tend to overestimate how ethical they are.

Q: Externally oriented individuals are more likely to persist in ethical tasks than internally oriented people.

Q: Time pressures increase the likelihood of poor moral decisions.

Q: Once set, it is impossible to change our moral intuitions.