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Business Ethics
Q:
What is a true statement about altruism?
a. People are naturally selfish.
b. Its easy to put into practice.
c. It promotes healthy organizations.
d. It can be counted on to always produce good results.
Q:
According to Aristotle, happiness comes from ______.
a. pleasure
b. wealth
c. living well on our own
d. fulfilling our purpose
Q:
Which is a true statement about Aristotelian ethics?
a. Make the right choices by following rules or principles.
b. Seek pleasure.
c. It is easy to find the ethical middle ground.
d. Build character through good habits.
Q:
Juanita sets limits on how much her employees use work computers for personal business. However, she does not completely ban personal use. She is following which ethical principle?
a. the golden mean
b. the golden rule
c. what is right for one is right for all
d. the difference principle
Q:
A boss bullying an employee violates the ______ of Kants categorical imperatives.
a. the golden mean
b. equal liberties
c. treating humanity as an end
d. justice as fairness
Q:
______ serves as the foundation for moral rights.
a. Justice as fairness
b. Categorical imperative
c. Ethic of care
d. Aristotelian
Q:
The Categorical Imperative has been criticized for ______.
a. being hard to remember
b. disrespecting the rights of individuals
c. undermining the moral courage of decision makers
d. arguing that universal principles apply in every situation
Q:
Which theorist is associated with Justice as Fairness theory?
a. Immanuel Kant
b. John Rawls
c. Jeremy Bentham
d. John Stuart Mill
Q:
Which ethical perspective argues that decisions should be based on what does the most good for the greatest number of people?
a. categorical imperative
b. Confucianism
c. utilitarianism
d. altruism
Q:
(p. 208) Discuss organizational integrity.
Q:
(p. 207) Differentiate between reactive and proactive ethical policies.
Q:
(p. 201) Discuss what each department of an organization can do to support its published code of ethics.
Q:
(p. 200) What are the functions of a well-written code of ethics?
Q:
(p. 200) Explain the stages for making ethical behavior sustainable for an organization.
Q:
(p. 208) _____ describes the characteristic of publicly committing to the highest level of professional standards and then sticking to that commitment.
Q:
(p. 207) When a company develops a clear sense of what it stands for as an ethical organization, it develops _____ ethical policies.
Q:
(p. 207) Policies that result when organizations are driven by events and/or a fear of future events are called _____.
Q:
(p. 207) _____ is a characteristic of an organization that maintains open and honest communications with all its stakeholders.
Q:
(p. 203-205) An ethics policy commits a company to doing the right thing for all those who are affected by it; therefore, a company must share the message with all of its _____ both inside and outside the company.
Q:
(p. 202) A(n) _____ is a senior executive responsible for monitoring an organization's ethical performance both internally and externally.
Q:
(p. 202) The hiring of a(n) _____ represents a formal commitment to the management and leadership of an organization's ethics program.
Q:
(p. 200) The audience for the code of ethics would be every _____ of the organization.
Q:
(p. 200) A well-written _____ establishes a detailed guide to acceptable behavior in an organization.
Q:
(p. 200) The first stage in the process of making ethical behavior sustainable for an organization is to establish a _____.
Q:
(p. 200) Making ethical behavior _____ requires the involvement of every member of the organization in committing to a formal structure to support an ongoing process of monitoring and enforcement.
Q:
(p. 200) _____ refers to ethical behavior that persists long after the latest public scandal or the latest management buzzword.
Q:
(p. 200) For an ethical culture to be _____, it has to persist within the operational policies of the organization long after the latest public scandal or the latest management buzzword.
Q:
(p. 208) Some of the employees, including top managers and board of directors, of Warburges Inc. have been in the news lately for accepting bribes and using corporate resources for personal expenses. Which of the following did the firm fail to demonstrate?
A. Vicarious liability
B. Ethical relativism
C. Organizational integrity
D. Corporate governance
Q:
(p. 208) _____ describes the characteristic of public commitment to the highest level of professional standards and then sticking to that commitment.
A. Organizational integrity
B. Vicarious liability
C. Corporate governance
D. Ethical relativism
Q:
(p. 207) The difference between reactive and proactive policies is that:
A. unlike reactive policies, proactive policies ignore the actions the firm will most likely take to be recognized as an ethical organization.
B. reactive policies are driven by events and/or a fear of future events, whereas proactive policies are driven by a clear sense of what is construed as ethical for the organization.
C. proactive policies help monitor the ethical performance of the organization only externally, whereas reactive policies monitor the organization both internally and externally.
D. unlike proactive policies, reactive policies are true ethical policies.
Q:
(p. 207) Policies that result when a company develops a clear sense of what it stands for as an ethical organization are called _____.
A. distributive policies
B. reactive policies
C. constituent policies
D. proactive policies
Q:
(p. 207) Policies that result when organizations are driven by events and/or a fear of future events are called _____.
A. distributive policies
B. reactive policies
C. constituent policies
D. passive policies
Q:
(p. 207) Bretton Inc. (BI), a multinational corporation, releases detailed financial statements at the end of every quarter of a year. It is open and honest with its clients in all communications. Also, BI clearly states the terms and conditions of the contracts to its clients. Which of the following organizational characteristics is illustrated by BI in this scenario?
A. Conformity
B. Transparency
C. Organizational integrity
D. Vicarious liability
Q:
(p. 207) _____ in business means that stakeholders have visibility deep into the processes and information of an organization.
A. Transparency
B. Conformity
C. Vicarious liability
D. Organizational integrity
Q:
(p. 203) Aragon Enterprises (AE) and Brenner Inc. (BI) are formulating their company's ethics policy with the goal of increasing employee loyalty and improving customer satisfaction. In order to meet these goals, AE and BI should ensure that:
A. the policy includes threats of punishments balanced with rewards.
B. the policy avoids making promises for rewards to employees.
C. the policy solely includes the internal stakeholders.
D. the policy avoids celebrating particular instances of good ethical behavior.
Q:
(p. 203) Which of the following should an organization avoid doing with respect to a company's ethics policy?
A. Awarding prizes for ethical behavior
B. Declaring an Ethics Day, and allowing every department to share success stories
C. Communicating only to internal stakeholders
D. Recognizing employees who represent the standard of behavior to which the company is committed
Q:
(p. 202) According to the Ethics and Compliance Officers Association survey, which of the following is ranked lowest in the category of the main responsibilities of an ethics officer?
A. Training design
B. Organizationwide communications
C. Oversight of hotline/guideline/internal reporting
D. Conducting investigations of wrongdoing
Q:
(p. 202) According to the Ethics and Compliance Officers Association, which of the following is most likely the chief responsibility of an ethics officer?
A. Establishing a loyal customer base
B. Conducting surveys with customers to improve customer service
C. Oversight of hotline/guideline/internal reporting
D. Maintaining the information systems in the organization
Q:
(p. 202) Which of the following statements is true of an ethics officer?
A. An ethics officer must be hired from outside the organization.
B. The chief responsibility of an ethics officer is to compare the code of ethics between different companies.
C. The role of an ethics officer is never developed as a separate department in an organization.
D. An ethics officer monitors the ethical performance of the organization both internally and externally.
Q:
(p. 202) Derek oversees the investigations of wrongdoings in his organization and provides additional guidance and support to the employees. He also develops training programs for every department to maintain organizational conduct. Which of the following positions does Derek most likely hold in his company?
A. Chief knowledge officer
B. Assessing officer
C. Ethics officer
D. Chief analytics officer
Q:
(p. 202) The _____ is the senior executive responsible for monitoring an organization's moral standards both internally and externally.
A. ethics officer
B. assessing officer
C. chief knowledge officer
D. chief analytics officer
Q:
(p. 202) Edmund has been appointed as the executive in-charge of the code of conduct for Elmer Enterprises. He enforces the code of conduct among employees and oversees the investigations of wrong doings in the organization. He also provides additional guidance and support to employees. Edmund is a(n) _____.
A. chief operations officer
B. ethics officer
C. assessing officer
D. chief analytics officer
Q:
(p. 201) Arthur and Nicole are having an argument over the creation of a code of ethics for an organization. Arthur is of the view that it would be good for organizations to follow advice from the Institute of Business Ethics before creating a code of ethics, while Nicole disagrees with him. Which of the following advices would an organization follow if it agrees with Arthur?
A. The organization would develop its own model rather than picking a well-tested model.
B. The organization would put the code on the organization's website rather than sending it to all employees, suppliers, and others.
C. The organization would conduct an extensive survey involving every employee rather than getting endorsement from the board for the code of ethics.
D. The organization would determine the topics on which employees require guidance.
Q:
(p. 201) For creating a code of ethics, the Institute of Business Ethics advises companies:
A. not to pick a well-tested model.
B. to put the code on the organization's website rather than sending it to all employees, suppliers, and others.
C. to introduce practical examples of the code in all company internal (and external) training programs.
D. not to try out the code first as no piloting is required.
Q:
(p. 201) Which of the following is an advice from the Institute of Business Ethics for creating a code of ethics?
A. Get endorsement from the chairperson and the board.
B. Put the code on the organizations website rather than sending it to all employees, suppliers, and others.
C. Do not pick a well-tested model.
D. Do not try out the code first as no piloting is required for a company's code of conduct.
Q:
(p. 201) Which of the following is an accurate statement about an organization's code of ethics?
A. There are a few perfect models for a code of ethics.
B. The audience for a code of ethics includes only the shareholders of an organization.
C. The code of ethics captures every possible event from each department of an organization.
D. The code of ethics is written for the employees to follow, and the stakeholders aren't required to follow it.
Q:
(p. 201) Which of the following statements is true of an organization's code of ethics?
A. The code of ethics cannot be created from scratch.
B. The audience for a code of ethics includes only the shareholders of an organization.
C. There is no perfect model for a code of ethics.
D. The audience for a code of ethics does not include investors, customers, and suppliers of an organization.
Q:
(p. 200) The audience for the code of ethics would be the _____ of the organization.
A. moderators
B. stakeholders
C. mediators
D. statutory auditors
Q:
(p. 200) Which of the following topics would be elaborated in a company's code of ethics?
A. Salaries and performance incentives for employees
B. Policies for behavior in specific situations
C. Policies for claiming medical benefits
D. Leave policies for employees
Q:
(p. 200) A well-written code of ethics:
A. states policies for behavior in specific situations.
B. distinguishes between punishments for violations of ethics for different managerial levels.
C. establishes a detailed guide to acceptable behavior exclusively for external stakeholders.
D. documents rewards for selected top management employees on fulfillment of ethical policies.
Q:
(p. 200) Walter Warburg & Co., a new investment banking firm, has dismissed the idea of establishing a code of ethics for its workplace. Which of the following is the most likely consequence?
A. It can now clearly state policies for behavior in specific situations.
B. It can capture distinctly what the organization understands ethical behavior to mean.
C. It will not be allowed to operate, as having a written code of ethics is mandatory in every organization.
D. It cannot document punishments for the violation of ethical policies.
Q:
(p. 200) After promoting an organization's commitment to ethical behavior, which of the following should be the immediate next stage in making ethical behavior sustainable for the company?
A. Continuously monitor the ethical behavior of employees as the company grows
B. Establish a code of ethics
C. Reward the ethical behavior demonstrated by its employees
D. Support the code of ethics with extensive training for every member of the organization
Q:
(p. 200) Downerz Enterprises (DE) was in the news for misappropriation of pension funds by one its directors. In wake of the recent scandals, the trustees of DE appointed a new director who established a code of ethics. He announced extensive training for every member of the organization. An ethics officer was also hired by DE. Which of the following is most likely the immediate next step that the new director should take to maintain ethical behavior?
A. Monitor the ethical behavior of employees
B. Promote DE's commitment to ethical behavior
C. Reward ethical behavior demonstrated by employees
D. Support the code of ethics with extensive training for senior management
Q:
(p. 200) After hiring an ethics officer, which of the following is the immediate next stage in making ethical behavior sustainable for a company?
A. Monitoring the ethical behavior of employees continuously as the company grows
B. Establishing a code of ethics
C. Rewarding ethical behavior demonstrated by employees
D. Supporting the code of ethics with extensive training for every member of the organization
Q:
(p. 200) Altra Partners (AP) believes that a company's commitment to ethical behavior impacts every managerial level and every department of the organization. It has recently established a code of ethics and started an extensive training for every member of the organization. Which of the following steps is most likely to be undertaken by AP next?
A. Hire an ethics officer
B. Promote ethical behavior among shareholders
C. Reward ethical behavior demonstrated by employees
D. Monitor ethical behavior of the employees
Q:
(p. 200) HP Chase Inc., an investment banking firm, has decided to make ethical behavior sustainable for the organization. It has established the process of monitoring and enforcement of ethical behavior by establishing a code of ethics. Which of the following is the step that HP Chase Inc. is most likely to undertake next?
A. Reward ethical behavior demonstrated by the board of directors
B. Hire an ethics officer
C. Reward ethical behavior demonstrated by employees
D. Support the code of ethics with extensive training for every member of the organization
Q:
(p. 200) Which of the following is the first stage in making ethical behavior sustainable for a company?
A. Hiring an ethical officer
B. Establishing a code of ethics
C. Rewarding ethical behavior demonstrated by employees
D. Supporting the code of ethics with extensive training for every member of the organization
Q:
(p. 200) Which of the following statements is true of sustainable ethics?
A. In order to make ethical behavior sustainable, an organization requires commitment only from the top management.
B. The audience for the code of ethics includes selected stakeholders.
C. In order for everyone to begin from the same starting point, the organization's commitment to ethical behavior must be documented in a code of ethics.
D. The audience for the code of ethics excludes investors, customers, and suppliers of the organization.
Q:
(p. 200) A company's commitment to ethical behavior impacts:
A. only the lower managerial level and those departments that deal directly with customers.
B. only the middle managerial level and those departments that deal directly with customers.
C. every managerial level and every department of the organization.
D. the top managerial level and the HR department of the organization exclusively.
Q:
(p. 200) _____ is ethical behavior that persists long after the latest public scandal or the latest management buzzword.
A. Universal ethics
B. Sustainable ethics
C. Virtue ethics
D. Applied ethics
Q:
(p. 200) Which of the following is a characteristic of demanding creditors?
A. demanding the firm to pay loans on time
B. demanding the firm to introduce new and better products and services at lower prices
C. demanding the firm to pay more taxes
D. demanding the firm's stock prices to rise every quarter
Q:
(p. 208) Organizational integrity is a characteristic of publicly committing to the highest professional standards and sticking to that commitment.
Q:
(p. 208) When an individual is looking to manage the reputation and policies of an organization, the commitment to doing the right thing becomes more about written ethics policy than any sense of organizational integrity.
Q:
(p. 208) A carefully "wordsmithed" document and carefully positioned press releases suggest that an organization is strictly following the policy of transparency.
Q:
(p. 207) True ethical policies are proactive, which occur when the company develops a clear sense of what it stands for as an ethical organization.
Q:
(p. 207) Proactive ethical policies are policies that result when organizations are driven by events and/or a fear of future events.
Q:
(p. 207) Reactive ethical policies are policies that result when the company develops a clear sense of what it stands for as an ethical organization.
Q:
(p. 207) A transparent organization tends to avoid open and honest communication with all its stakeholders.
Q:
(p. 206) Smaller companies need to include their code of ethics as part of any strategic planning exercise to make sure it is as up to date as possible.
Q:
(p. 206) The continued growth of technology will present new situations for ethical dilemmas, thus a company's code of ethics needs to be rewritten on a regular basis.
Q:
(p. 203) A company should avoid communicating its ethics policy to external stakeholders.
Q:
(p. 203) Every company's ethics policy states that awarding prizes to employees for good ethical behavior should be avoided.
Q:
(p. 202) The Ethics and Compliance Officers Association is a professional group of ethics and compliance officers with over 1,000 members.
Q:
(p. 202) The chief responsibility of an ethics officer is to assess competitors' strengths and weaknesses.
Q:
(p. 202) The role of an ethics officer is to enforce the code of ethics and provide support to any employees who witness unethical behavior.
Q:
(p. 201) Since the code of ethics can't capture every possible example, each department of the organization should apply the code to examples that arise in its area.
Q:
(p. 201) It is important to establish an extensive training program to support the published code of ethics of a company.
Q:
(p. 201) Employees and stakeholders are required to follow their company's code of ethics strictly.
Q:
(p. 201) The real test of any company's ethics policy comes when one of its employees is presented with a potentially unethical situation.
Q:
(p. 201) A code of ethics is a guide for employees that covers every possible event.