Q&A Hero

Q: Match the description to one of the terms below._____ 1/ Employment designed for short- or long-term absences of a regular employee._____ 2/ Professional agencies, classified ads, and Internet sites._____ 3/ An interview technique that includes compensation._____ 4/ A concise document that describes education and experience._____ 5/ A statement that targets reasons for seeking employment in a particular setting._____ 6/ A document that introduces a potential employee._____ 7/ A document that reinforces an interview._____ 8/ A type of compensation based on procedures or daily production._____ 9/ A written agreement between two parties._____ 10/ A document describing policies, procedures, benefits, working hours, etc.

Q: Explain the disadvantages of a written employment contract.

Q: List three characteristics of an effective leader.

Q: For many women, ________ are not in their emotional comfort zone, yet these skills can be learned with advance preparation.

Q: When a dental hygienist takes the initiative, plans, and prepares for an interview, he or she is acting ________.

Q: After a worker's H­1B visa expires, the foreign worker must remain outside the United States for six years before another H-1B will be approved. a. True b. False

Q: According to the Computing Research Association, the number of undergraduate degrees awarded in computer science at doctoral-granting computer science departments has declined dramatically from 2004 to 2009. a. True b. False

Q: The United States has several federal laws prohibiting the export of toxic waste. a. True b. False

Q: As more businesses move their key processes offshore, U.S. IT service providers are forced to__________ in order to compete.

Q: Violators of the False Claims Act are liable for__________ times the dollar amount for which the government was defrauded.

Q: __________ and language differences can cause misunderstandings among project members in different countries.

Q: Personal computers are composed of many different materials known to be potentially harmful to humans and the environment. These materials include beryllium, cadmium, lead, mercury, selenium, polyvinyl chloride, and__________ .

Q: The False Claims Act provides strong__________ protection.

Q: A firm is likely to use contingent IT workers if it experiences pronounced fluctuations in its__________ needs.

Q: Organizations often find that it can take years of ongoing effort and a large up-front investment to develop a good __________ with an offshore outsourcing firm.

Q: Which of the following statements is true about the Bureau of Labor Statistics forecast for employment between 2010 and 2020?a. Business is facing a long-term excess of trained and experienced IT workers.b. Organizations using IT products and services are concerned about the excess of U.S. workers available to fill IT related positions.c. 750,000 new jobs are expected to be added to IT related positions.d. IT firms are more likely to turn to traditional sources than nontraditional sources to find IT workers.

Q: The__________ lawsuit dramatically illustrated the cost of misclassifying employees and violating laws that cover compensation, taxes, unemployment insurance, and overtime.a. McClain v. Hewlett-Packardb. Vizcaino v. Microsoftc. Wainwright v. IBMd. Brown et al v. Oracle

Q: The__________ in Egypt reduced the attractiveness of that country as a source of IT outsourcing.a. spike in oil pricesb. political unrestc. limited number of resourcesd. lack of education

Q: Since contingent workers are already specialists in a particular task, the hiring firm does not customarily incur __________ .a. relocation expensesb. start-up costsc. training costsd. travel expenses

Q: Which of these statements about contingent workers is true?a. They typically work as a separate, independent group of workers and move from project to project working for the same firm.b. They are often paid a lower hourly wage than full-time employees doing equivalent work.c. They are eligible for most company benefits such as vacation, sick pay, and medical insurance.d. They have neither an explicit nor an implicit contract for continuing employment.

Q: After a worker's H­1B visa expires, the foreigner must__________ .a. return to school to get an advanced degree before applying for another H-1B visab. apply to become a U.S. citizenc. remain outside the United States for one year before another H-1B petition will be approvedd. never again apply for an H-1B visa

Q: A(n) __________ visa is a temporary work visa granted by the U.S. Citizenship and Immigration Services for people who work in specialty occupations.a. H-1Bb. L-1c. B-1d. B-2

Q: Describe the advantages and disadvantages of using contingent workers.

Q: Briefly discuss the use of hazardous material in computers and the potential risks, for manufacturing employees, suppliers, and users.

Q: Briefly summarize the Bureau of Labor statistics for employment in the IT industry for the period 2010 to 2020.

Q: Define and briefly discuss the concept of employee leasing.

Q: Discuss some of the considerations involved in deciding whether or not to hire contingent workers.

Q: The__________ was established to promote a common code of conduct for the electronics and communications technology industry.

Q: Sometimes the__________ is not an employee but a person with special knowledge gained from a position as an auditor or business partner.

Q: To qualify as a truly "green computer", the computer must use less electricity to run than the standard computer, reduce the amount of hazardous materials used, and dramatically increase the amount of__________ .

Q: Most ethical companies make hiring decisions based on how well an applicant fulfills the__________ .

Q: The qui tam provision of the__________ allows a private citizen to file a suit in the name of the U.S. government, charging fraud by government contractors and other entities who receive or use government funds.

Q: Many states have created laws that prevent workers from being fired because of an employee's participation in __________activities including the filing of a qui tam lawsuit under the provisions of the False Claims Act.

Q: The environmental activist organization__________ issues a quarterly ranking of the top manufacturers of personal computers, mobile phones, TVs, and game consoles according to the manufacturers' polices on toxic chemicals, recycling, and climate change.

Q: Offshore outsourcing is a form of outsourcing in which the services are provided by an organization whose__________.

Q: Successful outsourcing projects require day-to-day interaction between software development and business teams, so it is essential for the hiring company to take a(n) __________ approach to project management.

Q: Firms that outsource must take precautions to protect__________ , regardless of where it is stored or processed or who handles it.

Q: The EICC has established a code of conduct that defines performance, compliance, auditing, and reporting guidelines across five areas of social responsibility: labor, health and safety, environment, management system, and__________

Q: __________ is a system that enables purchasers to evaluate, compare, and select electronic products based on a total of 51 environmental criteria.

Q: __________ is the most common charge in qui tam cases.

Q: The__________ , also known as the Lincoln Law, was enacted to combat fraud by companies that sold supplies to the Union Army.

Q: An employee who identifies an illegal or unethical practice should begin to compile__________ to establish wrongdoing.

Q: Because wages in the IT field vary greatly, unethical companies can get around the__________ .

Q: The__________ passed the Restriction of Hazardous Substances Directive which restricts the use of many hazardous materials in computer manufacturing.

Q: Offshore outsourcing has the potential to dramatically__________ development efforts and enable workers to make progress on the project around the clock.

Q: The False Claims Act was enacted during__________ . a. the U.S. Civil War b. World War I c. World War II d. the Vietnam War

Q: The__________ was established to promote a common code of conduct for the electronics and ICT industry.a. Electronic Industry Citizenship Coalitionb. European Union's Restriction of Hazardous Substancesc. Electronic Produce Environmental Assessment Toold. Consumer Electronics Association

Q: The company with the highest 2010 rating by Greenpeace based on its policies on toxic chemicals, recycling, and climate change was__________ . a. Apple b. Dell c. Hewlett Packard d. Wipro

Q: Electronic Product Environmental Assessment Tool (EPEAT) is a system that enables purchasers to evaluate, compare, and select electronic products based on a total of 51__________ criteria. a. economic b. performance c. environmental d. ethical

Q: Congress has set the number of H-1B visas to be granted at__________ per year each year since 2004 with another 20,000 visas available for only foreign graduates of U.S. universities with advanced degrees. a. 55,400 b. 30,000 c. 71,000 d. 65,000

Q: One potential disadvantage of using contingent workers is that__________ . a. the costs for their health care, paid time off, and contributions to a retirement plan can be considerable b. the company may have to adjust the number of contingent workers that it uses to meet business needs c. there can be substantial training expenses d. they may not feel a strong connection to the company for which they are working

Q: Companies applying for H-1B visas must offer a wage that is not__________ less than the average salary for the occupation. a. 5% b. 10% c. 15% d. 20%

Q: Which of the following is a true statement about the number of declared undergraduate computer science majors at doctoral-granting computer science departments? a. There was an increase in enrollment in spite of the forecast for a decreased number of workers in this field. b. There was a 50% decline in degrees awarded between 2004 and 2009. c. There has been a steady decline in enrollment for the past twelve years. d. The level of enrollment has remained about the same for the past ten years.

Q: Before a company can apply for an H-1B visa worker, it must file__________ . a. a statement of intent to hire a foreign worker b. a petition to hire an H-1B worker c. a Labor Condition Application d. a visa request with the U.S. Citizenship and Immigration Services

Q: The__________ is an internationally recognized standard that companies can use to ensure that company data is protected in an outsourcing arrangement. a. CMMI b. Sarbanes-Oxley Act of 2002 c. Foreign Corrupt Practices Act d. Statement on Auditing Standards No. 70

Q: The cost advantage for offshore outsourcing to India used to be 6:1 or more. It is estimated that once this advantage shrinks to__________ or less, cost savings would no longer be an incentive for U.S. offshore outsourcing to India. a. 5:1 b. 0:1 c. 0:1 d. 5:1

Q: An H-1B visa is a temporary visa granted for people who__________ . a. only work in the IT field b. were educated outside the U.S. and wish to work in the U.S. c. work in specialty occupations that require at least a four­year bachelor's degree d. were born and educated outside the U.S. but have relatives living in the U.S.

Q: __________ is a form of outsourcing in which services are provided by an organization whose employees are in a foreign country. a. Consulting b. Employee leasing c. Offshore outsourcing d. Employing H-1B workers

Q: The__________ of the False Claims Act allows a private citizen to file a suit in the name of the U.S. government, charging fraud by government contractors and other entities who receive or use government funds. a. qui tam provision b. Affordable Care Act c. Foreign Corrupt Practices Act d. roving wiretap provision

Q: A situation in which two employers have actual or potential legal rights and duties with respect to the same employee or group of employees is called__________ . a. contingent employment b. employee leasing c. a coemployment relationship d. outsourcing

Q: When considering the use of H-1B workers, companies should take into account that even highly skilled and experienced H-1B workers may require help with__________ . a. finding adequate housing b. their English c. obtaining a driver's license d. dealing with financial institutions

Q: The United States has__________ federal law(s) protecting against the export of toxic waste. a. no b. just one c. two d. several

Q: An H-1B worker can work for a U.S. employer for a maximum continuous period of__________ years. a. two b. four c. six d. eight

Q: A disadvantage of using contingent workers is that they__________ . a. may pass on information about corporate processes and strategies to subsequent clients who could be competitors b. may attempt to form a union c. can demand payment for health insurance and retirement benefits d. create the need to hire new employees when staffing needs increase

Q: The key lesson from Vizcaino v.Microsoft is that even if contractors sign an agreement indicating that they are contractors and not employees, the deciding factor about whether or not they are viewed as employees is not the agreement but__________ . a. how many hours per week they are asked to work b. who oversees their work c. the degree of control the company exercises over the employees d. who performs their performance appraisal

Q: The__________ requires manufacturers to use at least 65 percent reusable or recyclable components and reduce or eliminate toxic material in their packaging.a. Electronic Industry Citizenship Coalition Directiveb. Greenpeace Environmental Restriction of Hazardous Substancesc. European Union's Restriction of Hazardous Substances Directived. Electronic Product and Environmental Hazards Restriction Directive

Q: According to A.T. Kearney, the most attractive offshoring destination is__________ . a. China b. Egypt c. Mexico d. India

Q: The EICC has developed a(n)__________ for member organizations in which areas of improvement are assessed by certified, third-party firms. a. application b. governing body c. audit program d. mandate

Q: Outsourcing is a short-term business arrangement in which a company contracts for services with an overseas organization that has expertise in providing a specific function. a. True b. False

Q: The EICC was established to promote a common code of conduct for the electronics and ICT industry. a. True b. False

Q: The European Union's Restriction of Hazardous Substances Directive restricts the use of many hazardous materials in computer manufacturing. a. True b. False

Q: To be classified as a truly green PC, the PC must meet other criteria than simply use less electricity to run than the standard computer. a. True b. False

Q: Temporary employees must be treated like official employees of the company and are eligible for vacation, sick pay, and retirement benefits. a. True b. False

Q: The EICC has established a code of conduct that defines performance, compliance, auditing, and reporting guidelines across five areas of social responsibility. a. True b. False

Q: Violators of the False Claims Act are liable for the exact dollar amount for which the government was defrauded. a. True b. False

Q: The U.S. Congress has approved the granting of an unlimited number of H-1B visas. a. True b. False

Q: A qui tam plaintiff can receive between 15 and 30 percent of the total recovery from the defendant, depending on how helpful the person was to the success of the case. a. True b. False

Q: Companies can use the Statement on Auditing Standards No. 70, Service Organizations to ensure that company data is protected in an outsourcing arrangement. a. True b. False

Q: Define the term social network advertising and briefly discuss several social network advertising strategies.

Q: Outline some specific actions to take if you are a victim of cyberstalking.