Q&A Hero

Q: Withholding additional funding is a good strategy for preventing a. Groupthink b. Escalation of commitment c. Mismanaged agreement d. Concertive control

Q: _____ is the practice of illegally making copies of software or enabling others to access software to which they are not entitled.

Q: All of the following are causes of escalation of commitment EXCEPT: a. Risky shift b. Want to justify earlier choices c. Overconfidence d. All of the above

Q: During the problem definition process, one must be extremely careful not make _____ about the situation.

Q: In your highly cohesive project team, a group member declares, "We are by far the best group in the class!" This could be a sign that your project group is suffering from a. Collective rationalization b. Self-censorship c. Stereotypes of outside groups d. The illusion of invulnerability

Q: Section 406 of the _____ requires public companies to disclose whether they have a code of ethics and to disclose any waiver of the code for certain members of senior management.

Q: Which is a good strategy for preventing groupthink? a. Don't express a preference for a particular solution as a leader b. Divide into subgroups for discussions c. Keep the group in contact with other groups d. All of the above

Q: A code of ethics cannot gain company-wide acceptance unless it is developed with _____ and fully endorsed by the organization's leadership.

Q: Which of the following is a sign of closed-mindedness in a group? a. Pressure on dissenters b. Illusion of invulnerability c. Stereotypes of outside groups d. Belief in the inherent morality of the group

Q: Decisions and policies that use the _____ approach to decision making attempt to implement social systems, institutions, and environments that everyone depends on and that benefit all people.

Q: "You'll get over it" is an example of which type of defensive message? a. Strategic b. Neutral c. Controlling d. Evaluative

Q: The _____ approach to ethical decision making fits easily with the concept of value in economics and the use of cost-benefit analysis in business.

Q: Which type of supportive message signals a willingness to collaborate? a. Descriptive b. Spontaneous c. Empathetic d. Problem oriented

Q: The principle that the ethical choice treats everyone the same and shows no favoritism or discrimination is most closely associated with the _____ approach to dealing with moral issues.

Q: Natalie is convinced the project will fail but doesn't speak up because she fears her team members will no longer socialize with her if she does. She is experiencing ____________. a. Fear of separation b. Negative fantasies c. Action anxiety d. Real risk

Q: The _____ led to significant reforms in the content and preparation of disclosure documents by public companies.

Q: In groupthink, certain members take it upon themselves to protect the leader from dissenting opinions. This symptom is called? a. Illusion of unanimity b. Self-censorship c. Self-appointed mindguards d. Collective rationalization

Q: A(n) _____ is a clear, concise statement of an issue that needs to be addressed.

Q: In groupthink, which is a sign of group pressure? a. The illusion of unanimity b. Belief in the inherent morality of the group c. Stereotypes of outside groups d. The illusion of invulnerability

Q: An effective _____ helps ensure that employees abide by the law, follow necessary regulations, and behave in an ethical manner.

Q: All of the following influence the motivation of group members EXCEPT: a. Expectancy b. Instrumentality c. Valence d. Foresightedness

Q: In the decision-making process of implementing the decision, a(n) _____ plan must be defined to explain to people how they will move from the old way of doing things to the new way.

Q: Which of the following encourages cooperation? a. Individual rewards b. Threats c. Pursuing a joint product d. None of the above

Q: A(n) _____ is a statement that highlights an organization's key ethical issues and identifies the overarching values and principles that are important to the organization and its decision making.

Q: All of the following are suggestions for preventing groupthink EXCEPT: a. As a leader, indicate which solution you prefer b. Use a decision-making format c. Bring in outsiders d. Keep in contact with other groups

Q: A(n) _____ is a habit that inclines people to do what is acceptable.

Q: In a small group, _____________ messages signal that the speaker has all the answers while _____________ messages signal that speaker is willing to experiment and change. a. Superiority, equality b. Neutrality, empathetic c. Control, problem orientation d. Certainty, provisionalism

Q: _____ are one's personal beliefs about right and wrong.

Q: Who is MOST likely to engage in social loafing? a. Men b. Women c. Those of Eastern background d. Conscientious people

Q: The goal of the _____ approach to ethical decision making is to find the single greatest good by balancing the interests of all affected parties.

Q: Which factor is MOST likely to encourage group members to publicly go along with decisions they disagree with in private? a. Action anxiety b. Negative fantasies c. Real risk d. Fear of separation

Q: The _____ approach to decision making suggests that when faced with a complex ethical dilemma, people do either what they are most comfortable doing or what they think a person they admire would do.

Q: All of the following are true statements about minority opinionEXCEPT: a. Minority opinion has little influence over group decision-making b. Minority opinion encourages problem exploration c. Minority influence is often slow and indirect d. Minority opinion often leads to better solutions

Q: In an environment where employees are encouraged to do "whatever it takes" to get the job done, employees may feel pressure to engage in _____ conduct to meet management's expectations.

Q: ____________________ is an important outcome of open, supportive communication in a group. a. Instrumentality b. Future orientation c. Psychological safety d. None of the above

Q: A person who acts with _____ acts in accordance with a personal code of principles.

Q: One of the most common faults in ethical decision making is to ignore the long-term consequences of a decision.

Q: Which of the following is a superiority statement? a. "When do you think the project will be done? b. "I have more experience than you with this type of problem." c. "That's a really bad idea." d. "I think we should meet again next week, what do you think?"

Q: The _____ is responsible for the careful and responsible management of an organization.

Q: At the turn of the last century, consumers didn't even have the right to sue a manufacturer for a defective product.

Q: Which of the following is a descriptive statement? a. "I am sorry that you feel that way." b. "Let's work on this together." c. "We are behind schedule." d. "You are being naïve."

Q: Reference: Matching Key Stakeholders and Regulatory Agencies a) Guard rights of shareholders b) Guard rights of consumers c) Guard rights of employees d) Guard rights of the community The Federal Communication Commission (FCC)

Q: Explain the three categories of ethical issues in negotiation.

Q: Reference: Matching Key Stakeholders and Regulatory Agencies a) Guard rights of shareholders b) Guard rights of consumers c) Guard rights of employees d) Guard rights of the community The Environmental Protection Agency (EPA)

Q: Identify factors that contribute to sexual harassment.

Q: Reference: Matching Key Stakeholders and Regulatory Agencies a) Guard rights of shareholders b) Guard rights of consumers c) Guard rights of employees d) Guard rights of the community The Federal Reserve Board

Q: Explain the social causes of aggression.

Q: Reference: Matching Key Stakeholders and Regulatory Agencies a) Guard rights of shareholders b) Guard rights of consumers c) Guard rights of employees d) Guard rights of the community The Federal Trade Commission

Q: What are the elements of a sexually hostile work environment?

Q: Reference: Matching Key Stakeholders and Regulatory Agencies a) Guard rights of shareholders b) Guard rights of consumers c) Guard rights of employees d) Guard rights of the community Occupational Safety and Health Administration (OSHA)

Q: Why can we expect more conflicts in the future?

Q: Reference: Matching Key Terms and Definitionsa) Stakeholdersb) Primary stakeholderc) Secondary stakeholderOpinion formers, community, and authorities.

Q: Mobbing is bullying carried out by a group.a. Trueb. False

Q: Reference: Matching Key Terms and Definitionsa) Stakeholdersb) Primary stakeholderc) Secondary stakeholderIndividuals who have an interest/claim in what the organization does or how it performs.

Q: An integrative approach to bargaining encourages unethical behavior. a. True b. False

Q: Reference: Matching Key Terms and Definitionsa) Stakeholdersb) Primary stakeholderc) Secondary stakeholderOwners, customers, and employees.

Q: Sexual harassment is a form of aggression generally directed at women. a. True b. False

Q: Referring to the Corporate Social Responsibility (CSR) pyramid, how do legal responsibilities differ from ethical responsibilities? Provide specific examples to support your distinction.

Q: A negotiator's interest is his or her public stance. a. True b. False

Q: Typical Codes of Conduct cover conduct described below. In the aftermath of Bhopal, the chemical industry wishing to demonstrate responsible corporate citizenship has added which additional behaviors set out below. a. Legal compliance b. Continuous improvement, communication with external stakeholders and training of suppliers on the standards c. Community awareness and emergency response d. Pollution prevention e. Safe distribution of chemicals in transit f. Employee health and safety g. Safe handling of chemicals from manufacture through disposal

Q: The rate of sexual harassment experienced by female college students is roughly the same as that encountered by female workers. a. True b. False

Q: Which of the items listed is NOT a product of a "favorable corporate reputation." a. Charge more for its products and services b. Attract, Hire and keep higher quality applicants/employees c. Enhance their access to better capital markets d. Attract investors e. Ignore the Foreign Corrupt Practices Act

Q: Gender harassment consists of unwanted sexual comments and sexual behaviors. a. True b. False

Q: Interface Carpets, a stellar example of sustainability in action, lists seven fronts of Mount Sustainability. Which is NOT one of the firm's goals to meet its total sustainability status? a. Redesigning commerce b. Sensitizing stakeholders c. Using renewable energy d. Ensuring benign emissions e. Eliminating waste f. Competing through cost

Q: In "quid pro quo" sexual harassment, victims claim that they have to work in hostile working conditions. a. True b. False

Q: The term __________ is sometimes used to represent harmony among three dimensions of economic, social and environmental impacts. a) philanthropic b) ethics c) bottom-line d) sustainability

Q: Those who display a high level of moral reasoning are more likely use a compromise conflict style. a. True b. False

Q: According to the Corporate Social Responsibilities (CSR) pyramid, the __________ responsibility is a societal expectation that is not necessarily codified into law. a) economic b) ethical c) legal d) philanthropic

Q: Task oriented conflicts can become dysfunctional if they last too long. a. True b. False

Q: According to the Corporate Social Responsibilities (CSR) pyramid, the __________ responsibility is considered to be of primary importance to organizations. a) economic b) ethical c) legal d) philanthropic

Q: Unproductive conflicts are marked by escalation and avoidance. a. True b. False

Q: Corporate social responsibility (CSR) consists of which four kinds of responsibilities: a) Economic, ethical, societal, and altruistic b) Economic, legal, ethical, and altruistic c) Fiscal, legal, societal, and philanthropic d) Economic, legal, ethical, and philanthropic

Q: Any effective apology begins with _______________.

Q: In the __________ perspective, social responsibility is seen as appropriate because it is "the right thing to do." a) pragmatic b) economic c) ethical d) strategic

Q: ______________ consists of rude, discourteous actions.

Q: The ______ reason, why corporations should care about social responsibility, is based upon the recognition that business must use its power responsibly in society or risk losing it. Corporations exist as legal entities with certain advantages (such as limited liability) because society allows them to do so, and these corporate rights and advantages can be removed from firms that are perceived to be irresponsible. a) pragmatic b) economic c) ethical d) strategic

Q: ____________________ aggression involves destructive words and deeds.

Q: Over the long run, to be successful, firms with excellent socially responsible strategies need to worry less about their business strategies.

Q: ________________ negotiators employ a win-lose conflict management style.

Q: Some analysts argue that the more stringent regulatory environment resulting in the post Sarbanes-Oxley period increases shareholder confidence in financial reporting.