Business Ethics

Q: Courageous followers work behind the scenes to support their leaders. This is the a. Courage to assume responsibility b. Courage to challenge c. Courage to serve d. Courage to participate in transformation

Q: _______________ describes working well with bosses to get daily tasks done.

Q: Which is an effective strategy for avoiding toxic followership? a. Don't let a few people choose themselves for leadership positions b. Spread leadership duties to several people c. Acknowledge that change is scary d. All of the above

Q: Exercising courageous followership requires both challenge and _____________. a. friendship b. vision c. support d. None of the above

Q: Which group of followers is MOST engaged with their leaders? a. Activists b. Diehards c. Participants d. Bystanders

Q: Donna decides to blow the whistle on corruption in her organization, believing that doing so will benefit the public. Donna is addressing which component of whistle-blowing? a. Accusation b. Dissent c. Loyalty d. Timeliness

Q: Research suggests that _____________ is the least effective way to express dissent. a. Circumvention b. Repetition c. Direct-factual appeal d. Threatening resignation

Q: "Whistle-blowers" are referred to as: a. People who like to look for problems and report them as much as possible b. Employees who express their concerns within the organization c. People who take valid organizational concerns to outsiders in hopes the problem will be corrected d. People who see a problem within the organization and rely on others to report the issue

Q: Which of the following is good advice for encouraging employees to blow the whistle internally? a. Investigate all reports b. Create anti-retaliation policies c. Concentrate on the wrongdoing, not the whistleblower d. All of the above

Q: Which is NOT a characteristic of Managing Up/Leading Up? a. Understand yourself, understand your boss, understand your organization b. Blend your work styles with your boss and co-workers as best as possible c. Clarify any expectations with your supervisor and colleagues d. Always be sure your opinion is what matters most

Q: Adele has to decide whether or not to protest a new work policy she thinks is unfair. She is facing which challenge of followership? a. Challenge of Cynicism b. Challenge of Obligation c. Challenge of Dissent d. Challenge of Obedience

Q: Ruth has observed the teacher's aide frequently demeaning some of the students in the class. The lead teacher is not aware of the teacher aide's behavior. What would be the next best way for Ruth to exercise courageous followership?a. Unite all the students to retaliate against the teacher's aideb. Go by herself or with another student to talk to the lead teacher and mention the poor behavior she has seen in the teacher's aidec. Talk immediately with the administrator over the lead teacher and recommend that the lead teacher and teacher's aide be dismissedd. Let the situation work itself out over time

Q: All of the following are elements of authentic followership EXCEPT: a. Personal strength b. Trust c. Transparency d. Psychological ownership

Q: Carlos knew the restaurant kitchen was violating state codes. If Carlos reported the conditions to the health department, there is a chance the restaurant would have to close or that he could receive backlash from co-workers. What type of challenge was Carlos facing as a follower? a. Challenge of Bad News b. Challenge of Obligation c. Challenge of Obedience d. Challenge of Dissent

Q: The non-profit relied heavily on its volunteers. Amanda had volunteered with them for 10 years and found the responsibilities to be increasingly time consuming which affected her regular commitments to family and work. Which of the challenges does Amanda face as a follower? a. Challenge of Bad News b. Challenge of Obligation c. Challenge of Obedience d. Challenge of Cynicism

Q: The staff felt very skeptical of their boss. Frequently, they would complain and critique new policies as though they were tabloid magazines. A new employee, Jessica, found that the staff struggled with the: a. Challenge of Bad News b. Challenge of Obligation c. Challenge of Obedience d. Challenge of Cynicism

Q: Outline the differences between authentic transformational and pseudo-transformational leaders.

Q: Roger always had to be told what to do and he never sought to take his own initiative on a project. He typically went with whatever he was asked, and he was glad to help however he could. Roger is what type of follower? a. Passive follower b. Alienated follower c. Conformist follower d. Pragmatic follower

Q: What can you do to curb the selfish tendencies of your leaders?

Q: This type of follower might choose to fight the leader of the group or organization rather than give their energy to reaching organizational goals. a. Pragmatic follower b. Conformist follower c. Exemplary follower d. Alienated follower

Q: Name and explain the factors that make up transformational leadership.

Q: Explain what trigger events are and how they promote authentic leader development.

Q: This type of follower is often seen as an individual who takes initiative and can think for him or herself. a. Pragmatic follower b. Conformist follower c. Exemplary follower d. Alienated follower

Q: How do followers benefit from authentic leadership?

Q: What does it mean for organizational leaders to act as moral managers?

Q: Benevolent paternalism shares much in common with servant leadership. a. True b. False

Q: Followers can become too dependent on their transformational leaders. a. True b. False

Q: Constructive leadership behavior is much more common than destructive leadership behavior. a. True b. False

Q: Impulsive, selfish people are often identified as leaders by others. a. True b. False

Q: Bruce Avolio is associated with both transformational and authentic leadership theory. a. True b. False

Q: Servant leaders rely on positional power when making decisions. a. True b. False

Q: Transformational leaders avoid transactional leadership tactics. a. True b. False

Q: Servant leadership is accepted by members of many different cultures. a. True b. False

Q: The least effective leaders are passive-avoidant. a. True b. False

Q: Treating some followers better than others is a failure to meet the challenge of information management. a. True b. False

Q: _____________ are key to developing authentic leadership.

Q: The ________________ organizational leader achieves organizational objectives at the expense of followers.

Q: A ____________________ leader is skilled at manipulating others for personal gain.

Q: ___________________ leaders are particularly skilled at manipulating others for their own gain. a. Impulsive b. Narcissistic c. Extraverted d. Machiavellian

Q: In the Challenge of _______________, leaders must weigh their commitments to different groups.

Q: Which type of bad leader only cares about her/his immediate followers? a. Callous b. Insular c. Rigid d. Evil

Q: Feelings of competence, hope, optimism and resilience make up _________________.

Q: Julie must decide if she should allow one of her employees to violate company policy to go on vacation. She is faced with which type of ethical leadership challenge? a. Challenge of deceit b. Challenge of consistency c. Challenge of responsibility d. Challenge of loyalty

Q: _________________ describes the fact that servant-leaders act on behalf of others, holding the organization in trust for followers and the larger community.

Q: Admitting our duties to followers is key to meeting which ethical leadership challenge? a. Challenge of information b. Challenge of responsibility c. Challenge of loyalty d. Challenge of consistency

Q: __________ leadership theories tell leaders how to act.

Q: Which of the following contributes to the escalation of CEO salaries? a. Gains in stock prices b. Boards fear losing executives to other companies c. CEOS want to make as much as CEOS at other companies d. All of the above

Q: Which of the following is MOST associated with the moral person dimension of ethical leadership? a. Act as role models b. Communicate frequently about mission and values c. Punish unethical behavior d. Reward ethical behavior

Q: According to ___________________ theory, followers emulate the ethics of their leaders. a. Servant leadership b. Transformational leadership c. Social Learning d. None of the above

Q: In ______________________, ordinary people commit crimes while carrying out their daily organizational duties. a. Unforeseen evil b. Ordinary evil c. Administrative evil d. Silent evil

Q: People knew Ricardo cared deeply for them. He was known for putting other's needs above his own, even if it came at a cost. Ricardo's leadership style might best be described as: a. Transactional leadership b. Servant leadership c. Transformational leadership d. Authentic leadership

Q: Groups engaged in moral exclusion divide the world into those who deserve sympathy and those who don't. This reflects which element of the exclusion process? a. Group categorizations are salient b. Conflicts of interest are salient c. Moral justifications are prominent d. Unjust procedures are described as expedient

Q: Stefanie had a way of empowering her staff. If a problem arose, Stefanie dealt with the issue head on while also inspiring those around her. Stephanie is an example of a: a. Narcissist b. Transformational leader c. Transactional leader d. All of the above

Q: Withholding additional funding is a good strategy for preventing a. Groupthink b. Escalation of commitment c. Mismanaged agreement d. Concertive control

Q: What type of leader is one who is self-centered, highly manipulative, promotes his or her self, is emotionally cold, and can engage in aggressive behavior? a. Narcissistic b. Impulsive c. Machiavellian d. Unrealistic

Q: All of the following are causes of escalation of commitment EXCEPT: a. Risky shift b. Want to justify earlier choices c. Overconfidence d. All of the above

Q: Which is a TRUE statement about toxic leadership? a. Toxic leaders can exist in every field of business and leadership b. Toxic leaders have dysfunctional characteristics that can greatly affect employees and organizations c. Toxic leaders behave in destructive behaviors d. All of the above

Q: In your highly cohesive project team, a group member declares, "We are by far the best group in the class!" This could be a sign that your project group is suffering from a. Collective rationalization b. Self-censorship c. Stereotypes of outside groups d. The illusion of invulnerability

Q: Which is a good strategy for preventing groupthink? a. Don't express a preference for a particular solution as a leader b. Divide into subgroups for discussions c. Keep the group in contact with other groups d. All of the above

Q: In groupthink, which is a sign of group pressure? a. The illusion of unanimity b. Belief in the inherent morality of the group c. Stereotypes of outside groups d. The illusion of invulnerability

Q: Which of the following is a sign of closed-mindedness in a group? a. Pressure on dissenters b. Illusion of invulnerability c. Stereotypes of outside groups d. Belief in the inherent morality of the group

Q: All of the following influence the motivation of group members EXCEPT: a. Expectancy b. Instrumentality c. Valence d. Foresightedness

Q: "You'll get over it" is an example of which type of defensive message? a. Strategic b. Neutral c. Controlling d. Evaluative

Q: Which type of supportive message signals a willingness to collaborate? a. Descriptive b. Spontaneous c. Empathetic d. Problem oriented

Q: Which of the following encourages cooperation? a. Individual rewards b. Threats c. Pursuing a joint product d. None of the above

Q: Natalie is convinced the project will fail but doesn't speak up because she fears her team members will no longer socialize with her if she does. She is experiencing ____________. a. Fear of separation b. Negative fantasies c. Action anxiety d. Real risk

Q: All of the following are suggestions for preventing groupthink EXCEPT: a. As a leader, indicate which solution you prefer b. Use a decision-making format c. Bring in outsiders d. Keep in contact with other groups

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