Q&A Hero

Q: "Freedom is like an eagle soaring" provides us with an example of literal analogy.

Q: Maya Angelou has expressed the idea that: a. communication is reversible. b. individuals must learn how to be different together. c. people from around the world are more dissimilar than they are alike. d. globalization has had a negative effect on individual cultures. e. the world is more monocultural than multicultural.

Q: Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ____ noise. a. psychological b. physical c. semantic d. syntactic e. behavioral

Q: Informative value refers to how much new and important information a speech provides for an audience.

Q: Learning to make informative presentations is beneficial in which of the following ways? a. It reinforces a respect for responsible information use and enlightened dialogue. b. Learning to use information effectively will benefit you regardless of your purpose for speaking. c. Most everyday work presentations are primarily informative. d. All of the above ways are beneficial.

Q: ____ models of communication highlight the dynamic nature of interpersonal communication. a. Transactional b. Linear c. Relational d. Interactive e. Metacommunicative

Q: Commercials for home security systems depicting criminals fleeing the sound of an alarm most directly invoke what appeal for motivating audiences to listen? a. our need for enjoyment b. our need for safety and well-being c. our need for a sense of accomplishment d. our need for consonance

Q: ____ models of communication view communication as flowing only in one direction, from sender to receiver. a. Transactional b. Linear c. Relational d. Interactive e. Metacommunicative

Q: Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is a. I-You b. I-Thou c. I-It d. I-ME e. I-Us

Q: What kind of informative speech is most dependent on vivid language use? a. speaking to explain b. speaking to demonstrate c. attributing causation d. speaking to describe

Q: Interpersonal communication comes from the root words "inter" and "personal," meaning: a. between persons. b. with persons. c. innermost self. d. coming from the person. e. about persons.

Q: This psychologist first described a hierarchy of human needs. a. Wilbur Schramm b. Claude Shannon c. Abraham Maslow d. Warren Weaver e. Julia Wood

Q: For his speech on earthquake preparedness, Stephen Huff informed his classmates that their university was located near a volatile fault zone, reflecting what factor of maintaining audience attention? a. relevance b. contrast c. novelty d. repetition

Q: Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ____ needs. a. self-actualization b. safety c. belonging d. self-esteem e. physical

Q: All of the following are important to ethical informative speaking except a. do not distort information. b. speak from responsible knowledge. c. avoid controversial topics. d. strive for objectivity.

Q: You should consider all of the following regarding the informative value of your speeches except a. how much your audience already knows. b. the importance of your topic and available knowledge. c. whether you can know enough to speak responsibly. d. you should consider all of the above.

Q: When subjects are compared from different fields of experience, the speaker uses which of the following types of analogy? a. figurative b. literal c. relative d. indirect

Q: The author of your text argues that: a. self-actualization needs are the most important ones that we fulfill through communication. b. self-esteem needs are influenced by individuals' interpersonal communication skills. c. belonging needs are not essential to everyone, as some individuals don't need others to enjoy life. d. physical needs cannot be met by communicating with others. e. safety needs must be met through activities such as installing new locks for our homes and purchasing weapons for self protection.

Q: Using what informative design would a speech addressing the three most important parts of a new tax law be developed? a. comparative b. categorical c. sequential d. spatial

Q: Communication about communication is: a. Metacommunication b. Channel c. Noise d. Summacommunication e. Multicommunication

Q: According to the book, all of the following are guidelines for interpersonal communication competence EXCEPT: a. develop a range of skills b. adapt communication appropriately c. engage in dual perspective d. imagination e. commitment

Q: A speech explaining why the New Orleans levee system failed in the wake of Hurricane Katrina would most likely call for what informative design? a. sequential b. spatial c. causation d. categorical

Q: Taking someone on a tour of New York City would likely call for which speech design? a. spatial b. sequential c. comparative d. categorical

Q: Ning believes that she will never be able to take public speaking, because she does not have a natural talent. However, the book states that a. communication is unintentional b. communication is irreversible c. communication is transactional d. communication is unrepeatable e. communication effectiveness can be learned

Q: What type of informative speech would you give by informing your audience on how to make beer? a. description b. explanation c. demonstration d. repetition

Q: Jen and Mark are happily married. Recently, Mark had an affair. He tried to tell Jen about his infidelity. She is completely hurt by his actions. It doesn't matter what Mark says to her, she is very upset and can not get over his betrayal. This is indicative of how interpersonal: a. communication is unintentional b. communication is irreversible c. communication is transactional d. communication is unrepeatable e. communication is not a panacea

Q: You should consider all of the following advice for preparing and presenting a briefing except a. be brief and well-organized. b. use narratives to establish rapport. c. adapt language use to the expertise of your audience. d. be prepared to answer tough questions.

Q: Shay-Nay talks with a different accent and most people can not understand her. This is an example of what kind of noise? a. preoccupied b. physical c. physiological d. psychological e. semantic

Q: What type of informative speaking would you use for informing your classmates about current trends in cancer research and treatment? a. description b. explanation c. demonstration d. repetition

Q: An example of physiological noise is a. puppies b. being preoccupied with a problem c. cigarettes d. fatigue e. poor sound

Q: An example of psychological noise is a. poor health b. being preoccupied with a problem c. cigarette smoke in a crowded room d. fatigue e. poor sound

Q: What informative speech design would work best for tracing the evolution of international terrorism over the past 20 years? a. chronological b. spatial c. sequential d. categorical

Q: Sam sees Sally. Sam thinks Sally is so hot. Sam says, "Hey! Are you from Tennessee? Because you're the only ten I see!" According to the model of communication, Sam is trying to ____ a message to Sally. a. encode b. decode c. feedback d. channel

Q: Britney and Kevin have been dating for over five years. They constantly talk about how many kids they want and where they will live in the future. This is an example of how interpersonal ____. a. communication is unintentional b. communication is irreversible c. communication is transactional d. communication develops and sustains relationships e. none of these

Q: Which approach to capturing audience attention reflects the extent to which our information is new or unusual? a. intensity b. relevance c. novelty d. contrast

Q: The idea that "opposites attract" best reflects what strategy for motivating and sustaining audience interest while speaking? a. intensity b. relevance c. novelty d. contrast

Q: Monica and Chandler have an argument over whose turn it is to do clean their house. In the heat of the argument, Chandler calls Monica a "slob". Then, Monica calls Chandler a "self-centered moron". Later, after they have made up, Chandler tries to apologize to Monica. However, Monica is still hurt and complains that no matter what Chandler says now he must have meant what he said. According to the communication principles, Chandler doesn't realize that: a. interpersonal communication is unrepeatable b. interpersonal communication is irreversible c. interpersonal communication is complicated d. interpersonal communication is inescapable e. None of these

Q: Striking examples and colorful language use contribute most to which of the following factors of maintaining audience attention while speaking? a. comparison b. objectivity c. relevance d. intensity

Q: According to your text, if you haven"t done enough research to make you sufficiently informed about your topic, what are you guilty of? a. being unfortunate b. being biased c. being irresponsible d. being intangible

Q: In his speech documenting hate crimes against homosexuals, Jeff uses language to create a vivid image of the site where Matthew Shepard was beaten to death simply because he was gay. This best exemplifies what type of informative speaking? a. description b. causation c. demonstration d. explanation

Q: Informative speaking addresses all of the following basic human needs except a. to know about the world. b. to acquire skills and competency. c. to act with conviction. d. to know how things work or are made.

Q: What is the essence of informative speaking? a. sharing knowledge b. connecting with an audience c. disputing controversial ideas d. establishing a community

Q: The eyes are the most important element of facial expression.

Q: Nonverbal messages should reinforce the verbal message.

Q: There is a universal language of gestures.

Q: Vocal variety includes pitch, rate, and loudness changes.

Q: Changes in loudness can help convey emotional feelings.

Q: Breathing too fast or too slow can affect vocal quality.

Q: Ers and ums between main ideas tend to convey a profound sense of thoughtfulness while speaking.

Q: Proxemics studies how humans use facial expressions during communication.

Q: Rhythmic variations can help listeners to comprehend a message.

Q: Optimum pitch refers to the maximum loudness we can achieve without straining our vocal chords.

Q: The speaker should bring the question-and-answer session to a close by re-emphasizing the message.

Q: Speakers should adapt their attire to the speaking situation.

Q: Rewording hostile questions can help a speaker provide more constructive answers.

Q: Habitual pitch refers to that level at which we speak most frequently.

Q: When speakers back up and redefine unfamiliar terms or phrases, they are often responding to listener feedback that signals misunderstanding.

Q: Memorized speaking may be appropriate for brief presentations, such as toasts, when eloquence is a must.

Q: Beginning speakers in public speaking classes are especially advised to commit their speeches to memory before presenting them.

Q: The PREP formula helps with impromptu presentations.

Q: Immediacy increases tension and anxiety for both speakers and listeners.

Q: Effective speakers come across as genuinely interested in communicating with their audiences.

Q: Extemporaneous speaking emphasizes exact working over audience interaction.

Q: When verbal and nonverbal messages seem out of sync, listeners tend to give more credit to the verbal message.

Q: Proxemics is the study of how humans use what in communication? a. time b. space c. appearance d. touch

Q: According to your text, video presentations emphasize the importance of all of the following except a. keep your message as clear and focused as possible. b. be subtle with nonverbal expressions. c. avoid clothing with bright colors and complicated fabric patterns. d. your text emphasizes all of the above.

Q: You have been given all of the following advice for rehearsing speech presentations except a. practice standing and speaking aloud. b. don"t over-prepare. c. practice with presentation aids. d. check the timing of your speech.

Q: When listeners perceive that a speaker's verbal message conflicts with his or her body language, what do they usually believe? a. the verbal message and the body language b. the body language c. the verbal message d. what they hear in the media

Q: Because he is so visibly nervous, Johnny's speech on stress management is not very effective. His presentation fails to satisfy what requirement of integrated communication? a. congruent verbal and nonverbal messages b. failure to achieve one's optimum pitch c. lack of regard for audience concerns d. poor topic choice

Q: A _____ outline would be best for use while presenting a speech. a. formal b. speaking c. key-word d. working

Q: What term refers to the way speakers articulate and distinguish word-sounds in the context of their utterances? a. articulation b. enunciation c. pronunciation d. dialect

Q: How do we describe speakers who do not vary pitch, rate, or loudness? a. flat b. monotone c. dull d. droning on

Q: What is most important to ensure proper loudness? a. good breath control b. appropriate speaking rate c. variety of pitch d. freedom from anxiety

Q: Your text offers all of the following advice for making manuscript presentations except a. use a large font size for glancing without straining. b. highlight key terms by capitalizing them. c. practice speaking from the manuscript for eye contact. d. your text offers all of the above advice.

Q: What is the level at which a person speaks most frequently called? a. optimum pitch b. habitual pitch c. conversational pitch d. delivery pitch

Q: What is the placement of the voice ranging from "high" to "low" on a musical scale? a. pitch b. rate c. volume d. quality

Q: Your text offers all of the following advice for handling questions and answers except a. never say "I don"t know." b. diffuse hostile questions by rewording them. c. repeat or paraphrase the question. d. maintain eye contact with the audience.

Q: When audience feedback suggests confusion, which of the following strategies might help clarify the speaker's ideas? a. defining unfamiliar words and phrases b. providing illustrative examples and narratives c. comparisons to something the audience knows and understands d. all of the above can help to clarify the speaker's ideas

Q: Which method of speaking best allows the speaker to respond to listener feedback? a. impromptu b. extemporaneous c. manuscript d. memorized

Q: What trap do beginning speakers often fall into when trying to speak from a manuscript? a. poor writing skills b. practicing too much c. reading and poor eye contact d. awkward wording