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Communication
Q:
Which of the following is NOT an important function of friendship?
A. friendship provides a sense of belonging when you are young
B. friendship provides social support when you are young
C. friendship helps to form your identity during adolescence
D. friendship provides social support when you are elderly
E. friendship helps bolster your self-esteem
Q:
An approach to globalizing the workplace that emphasizes cultural distinctiveness is known as
Q:
is an approach that emphasizes the need for organizations to adapt their practices to a global marketplace.
Q:
According to the textbook, friendships differ from familial and romantic relationships because of all of the following reasons EXCEPT
A. friendships are stable and unlikely to change
B. friendships are characterized by self-disclosure
C. friendships lack the permanence of family bonds
D. friendships lack the expectations of romantic relationships
E. friendships are more mysterious in nature
Q:
Marsha and Steve spend a lot of time together; in addition to sharing an interest in art, they also helped each other deal with romantic breakups and family tragedies. What type of friendship do they have?
A. communal
B. agentic
C. long distance
D. virtual
E. none of the options are correct
Q:
Best friends are more likely than other friendship types to
A. be same-sex
B. provide high levels of identity support
C. talk more frequently
D. listen without judgment
E. all of the options are correct
Q:
requires awareness of the cultures of others and of our own attitudes, beliefs, and behaviors.
Q:
The is characterized by a fast and fragmented society.
Q:
Greg and Tom met in summer school and quickly became best friends. According to research, what is the most important factor distinguishing them as best friends?
A. high levels of identity support
B. adherence to friendship rules
C. low levels of identity support
D. complementary interests
E. close proximity
Q:
According to the textbook, what is true of best friends?
A. male best friends typically share less with one another than female ones
B. people have dozens of best friends at any given time
C. best friends are typically cross-sex
D. best friends are typically same-sex
E. none of the options are correct
Q:
According to Lair and Wieland "˜s (2012) findings, most students answer the question, "What can youdo with that major?" witha. a rejection of the questions premise.b. a response that they don"t have a plan in mind.c. use it to enhance their knowledge of the world.d. provided a response that demonstrated a sensible plan that promised future success.
Q:
Studies comparing online versus offline friendships have found that
A. online friendships have higher degrees of intimacy
B. offline friendships have higher degrees of intimacy
C. people prefer online communication when discussing personal topics
D. online communication has higher degrees of interdependence and commitment
E. online relationships and communication are superior
Q:
Chutney Channel is a small organization based in Canada that sells specialty condiments made from local ingredients to a wide array of customers around the global. Chutney Channel would be characterized as a(n) __________ organization.a. domesticb. multiculturalc. multinationald. internationale. global
Q:
The idea that it is always the beginning of the workday somewhere around the globe refers to which aspect of globalization's impact on organizational communication?
a. convergence
b. divergence
c. disembeddedness
d. time and space compression
Q:
Which of the following is true of same-sex friendships?
A. men's friendships are agentic
B. male and female same-sex relationships are more dissimilar than they are similar
C. male and female same-sex relationships are more similar than they are different
D. women's friendships are communal
E. none of the options are correct
Q:
Susan and Linda are business partners and best friends; they encourage each other professionally and also share life events and activities outside of work. What type of friendship do they have?
A. communal
B. agentic
C. cross-sex
D. companionship
E. none of the options are correct
Q:
An organization's attention to issues of image and identity typically increases during periods ofa. organizational crisis.b. growth and development.c. stability.d. profitability and success.
Q:
The belief that global and multicultural organizations should do all they can to maintain the cultural distinctiveness of local areas is a __________ approach to globalization.a. industrialb. laissez-fairec. convergenced. divergence
Q:
Rose begins her morning by opening her iPad to check her e-mail, look up a coworker's status on Facebook, getting on the web to make travel arrangements, and reviewing her calendar for the day. She then wakes up her daughter to get her to school on time. From this description, it is clear that Latisha lives ina. the modern age.b. the postmodern age.c. the industrial age.d. a big city.
Q:
Joe often lets his friend Bob borrow his car, and Joe usually collects Bob's mail when Joe is out of town. What friendship function does their relationship fulfill?
A. assurances
B. practical goals
C. identity support
D. companionship
E. none of the options are correct
Q:
When Ambercrombie & Fitch indicated it did not stock XXL sizes in women's clothing, the quote went _____ or everywhere, damaging the company's image.
a. silent
b. viral
c. corporate
d. none of the above
Q:
Which of the following is NOT a distinguishing characteristic of friendship?
A. friendship is determined by fate
B. friendship is voluntary
C. friendship is characterized by self-disclosure
D. friendship is rooted in liking
E. friendship is volatile
Q:
Which of the following is commonly cited as a reason for forming a FWB relationship?
A. participants desire a lack of commitment
B. participants desire more commitment
C. participants want to satisfy companionship needs
D. participants are just "killing time"
E. participants only want emotional satisfaction
Q:
An organization with distinct national interests from two or more countries represented within its management, clients, customers, and institutional environment is considered what kind of organization?
a. global
b. international
c. domestic
d. multinational
Q:
Globalization has had several identifiable influences on organizational communication includinga. disembeddedness.b. global consciousness and reflexivity.c. time and space compression.d. all of the abovee. b and c
Q:
Most FWB relationships involve
A. striking an agreement not to fall in love
B. establishing rules governing frequency of phone calling
C. establishing rules governing frequency of e-mailing and text messaging
D. establishing sex rules regarding frequency, exclusivity, and safer-sex practices
E. all of the options are correct
Q:
Which of the following has not directly contributed to the rise of globalization?a. technological advancementsb. laissez-faire capitalismc. corporate downsizingd. political changes
Q:
Which of the following is NOT true about romance between friends?
A. a romantic involvement will always end the friendship
B. people who are friends before a romance are more likely to remain friends
C. many romances develop from friendships
D. the friends may spend an increased amount of time flirting
E. none of the options are correct
Q:
How can a couple successfully transition from friendship to romance or vice versa?
A. expect difference
B. emphasize disclosure
C. offer assurances
D. maintain sexual intimacy
E. "expect difference," "emphasize disclosure," and "offer assurances" are correct
Q:
A global organization identifies with one nationality while doing business across several or many
nations.
Q:
One positive aspect of the disposable workforce is that when individuals do find work, they are more committed and identify more with the organization.
Q:
What is the most common reason behind failed FWB relationships?
A. family and friends disapprove of the arrangement
B. participants aren"t satisfied emotionally
C. participants tend to develop romantic feelings
D. both "family and friends disapprove of the arrangement" and "participants aren"t satisfied emotionally"
E. both "participants aren"t satisfied emotionally" and "participants tend to develop romantic feelings" are correct
Q:
An example of a "contingent worker" is an individual with a Ph.D. who has accepted a job as a fast-food employee.
Q:
Which of the following methods do friends use to cope with sexual attraction?
A. repressing attraction by engaging in mental management
B. blending friendship and sexual activity
C. ending the friendship
D. both "repressing attraction by engaging in mental management" and "blending friendship and sexual activity" are correct
E. both "blending friendship and sexual activity" and "ending the friendship" are correct
Q:
You don"t often see your friend, Ivan; however, when you do, he is always willing to fix
your laptop computer or help you study for an exam. What type of friendship do you have?
A. virtual
B. agentic
C. communal
D. avoidant
E. collaborative
Q:
Individual work identity is particularly problematic for working class employees as it is harder to achieve the American Dream.
Q:
A communal friendship is one in which
A. you frequently provide emotional support
B. you and your friend help each other with practical goals
C. you don"t feel the need to share your time
D. you and your friend remain emotionally independent
E. all of your communication takes place over e-mail
Q:
Forty percent of American households now include a mother who is the sole or primary earner in the family.
Q:
Which of the following friendship rules is shared across cultures?
A. respect privacy
B. make your friends happy
C. keep confidences
D. seek support
E. all of the options are correct
Q:
Which of the following statements reflects traditional Javanese (Indonesian) beliefs about friendship?
A. My closest relationship is with my spouse.
B. My closest relationship is with my same-sex friend.
C. My friendships are short-lived.
D. My best friend is of the opposite sex.
E. none of the options are correct
Q:
SWAT Teams provide specialized skills and the transfer of technical processes and systems to global locations on an "as-needed" basis.
Q:
According to communication scholar William Rawlins, friends who don"t spend a lot of time together can still maintain a satisfying connection if
A. their friendship is communal
B. they follow friendship rules
C. their friendship is agentic
D. they perceive each other as "being there" when needed
E. none of the options are correct
Q:
A convergence approach to globalization considers how an organization might adapt its practices of a global system requiring flexibility, speech, knowledge production, and knowledge dissemination.
Q:
Multinational organizations identify with two or more countries with distinct cultural qualities.
Q:
Euro-American men in same-sex friendships
A are more likely to assume traditional masculine gender roles
B. are more reluctant to demonstrate public affection
C. are less likely to engage in verbal intimacy
D. are less likely to engage in nonverbal intimacy
E. all of the options are correct
Q:
Cross-category friendships, including cross-sex, cross-orientation, and interethnic friendships, are a powerful way to break down ingrouper and outgrouper perceptions.
Q:
In laissez-faire capitalism, the government takes a "hands off" approach to business and allows market forces to balance trade.
Q:
The postmodern era is characterized by the logic and rationality of science and technology.
Q:
Most FWB relationships fail because although they are primarily designed to only satisfy sexual needs, unanticipated emotional challenges often arise.
Q:
Intercultural friendships are more common among people who feel fear and uncertainty toward outgroupers.
Q:
The richest communication medium is interaction.
Q:
People who have had close friends from different cultures in the past are much more likely to forge such relationships in the future.
Q:
Because e-mails are sent and received at different times, they represent an form of communication.
Q:
still has great value, if not more value than an e-mail due to its personal nature and the effort required to create it and mail it.
Q:
If a friendship is to survive geographic separation, the friends should focus on their individual futures and not their shared history.
Q:
On average, most people have one to three close friends.
Q:
The suggests a tension between teleworkers being isolated on an individual basis and also being required to coordinate work to a high degree.
Q:
People who regularly use cell phones to call and text their friends are less likely to seek face-to-face encounters.
Q:
Obscene language, name-calling, and sarcasm via electronic communication media are all examples of .
Q:
argues that the choice of communication media should depend on the extent to which a medium supports synchronicity.
Q:
Women typically report a stronger desire for romantic involvement with their platonic friends than do men.
Q:
While friendships provide abundant rewards, they can also present a variety of interpersonal challenges, the most common being betrayal, geographic distance, and attraction.
Q:
The model of media use emphasizes the importance of communication with coworkers and supervisors in influencing media use patterns.
Q:
People who form close interethnic friendships seem to become more prejudiced toward other ethnicities.
Q:
A flyer would be characterized as a communication medium because it has few channels for cues, is impersonal, and doesn't allow for feedback.
Q:
suggests that information placed on social media has the capacity to be shared very quickly by the members of that media.
Q:
The strongest predictor of whether someone will have an intercultural friendship is the presence of some type of ingroup similarity.
Q:
Having close cross-sex friendships is a relatively recent trend in the United States.
Q:
The relationship between friendship and self-disclosure is reciprocal, meaning that the more you consider someone a friend, the more you will disclose, and the more you disclose, the more you will consider that person a friend.
Q:
The allows for work to be accomplished at different times and different places through the use of multiple information and computer technologies.
Q:
Which theory/model examines the extent to which others in the social environment use a particular technology and communicate positively about its use?
a. dual capacity model
b. channel expansion theory
c. media richness theory
d. social information processing model
Q:
All of the following are aspects of the social information processing model except:
a. perceived media characteristics
b. perceived communication task requirements
c. attitudes toward communication media
d. only a consideration of the data-carrying capacity of the medium
Q:
Self-disclosure is what distinguishes acquaintances from friends.
Q:
A key aspect of friendships as compared to other relationship types is that they are voluntary relationships.
Q:
Best friends are typically same-sex rather than cross-sex.
Q:
All of the following are effects of using ICTs in the workplace except:
a. a growing importance of consultants who secretly teach CEOs the basics of
computer technology
b. greate equality of participation in group interactions
c. enhancement of workplace friendships
d. less interaction between employees
Q:
An individual who thinks technology's role in the workplace is always good is sometimes called a(n)
a. luddite.
b. team player.
c. utopian.
d. media lover.
Q:
Two of Donovan's subordinates have been fighting over responsibilities for months. Donovan decides to settle the dispute "once and for all" and he sends a memo out to each subordinate providing a resolution to the problem. According to media richness theory, Donovan's actions are
a. effective communication, because a rich medium was matched with an ambiguous task.
b. effective communication, because a lean medium was matched with a routine task.
c. a communication failure, because excess cues would cause confusion and surplus meaning.
d. a communication failure, because too few cues would be available to capture message complexity.
Q:
Betrayal is the most commonly reported reason for ending a friendship.
Q:
Studies comparing offline versus online friendships find that offline friendships have higher degrees of intimacy, understanding, interdependence, and commitment.