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Q:
Geographic separation is the most cited reason for the deterioration of a friendship.
Q:
In order to save money on real estate costs, Jacques' company asked him to begin teleworking. What is Jacques most likely to feel concerned about?
a. his loss of productivity
b. his inability to service his clients
c. his isolation from the rest of the company
d. all of the above
Q:
Philip has never texted before and really does not understand the unique language and ways multiple cues can be expressed in a text. He does not understand its richness and that causes him to limit his use of texting. Which theory best explains his understanding of media richness?
a. dual capacity theory
b. channel expansion theory
c. media richness theory
d. social information processing theory
Q:
According to media richness theorists, the choice of a communication medium is based on
a. the ambiguity of the task.
b. the richness of the medium.
c. information received from the social environment.
d. all of the above
e. a and b
Q:
In the United States, women's friendships tend to be communal, whereas men's friendships are usually agentic.
Q:
This approach views communication technology as an aspect of the socially constructed organization rather than as an entity that determines particular processes and outcomes.
a. human resources
b. critical
c. feminist
d. constitutive
Q:
Friendships help us fulfill two of our primary interpersonal needs: companionship and the achievement of practical goals.
Q:
When asked to identify the closest relationship in their lives, Japanese people will select a close friend, whereas Americans tend to choose their romantic partner.
Q:
By the time we reach high school, we depend on our friends, rather than our families, to fulfill the majority of our relational needs.
Q:
By examining both the time and place at which work is accomplished, Grantham (1995) discovered the variations of
a. distributed work.
b. virtual organizations.
c. commuting.
d. control.
Q:
Although a virtual organization has no brick-and-mortar structure, employees in such organizations still accomplish their work at the same time and the same place.
Q:
Friendships are similar to other personal relationships in that they"re difficult to break
off.
Q:
The majority of cross-sex friendships are motivated by sexual attraction.
Q:
The 2012 Obama campaign was able to use data gathering and social media to enhance its grassroots campaigning.
Q:
The strongest predictors of multitasking are the observation of others engaging in electronic multitasking and beliefs about what others in the workplace would think about someone who multitasks.
Q:
The social information processing model and the dual-capacity model both build on the ideas found in the media richness model.
Q:
Communal friendships tend to fulfill our need for companionship.
Q:
Male and female same-sex friendships are more similar than they are different.
Q:
Only people in the United States and Canada specify respecting privacy as a rule of friendship.
Q:
Technology always "brings order to chaos."
Q:
Proponents of the social information processing model argue that task ambiguity and media richness have no influence on media usage.
Q:
Proponents of the social information processing model argue that communication with coworkers and supervisors has an influence on media usage.
Q:
Match the concept, term, or theory with its correct response or definition.agentic friendshipsfriendship rulescommunal friendshipsFWB relationshipscross-category friendshipsidentity supportfriendshipvalued social identitiesAspects of your public self that you believe are the most important in defining who you are.
Q:
Match the concept, term, or theory with its correct response or definition.agentic friendshipsfriendship rulescommunal friendshipsFWB relationshipscross-category friendshipsidentity supportfriendshipvalued social identitiesFriendships that cross demographic lines.
Q:
The media richness model is a rational model of technology choice.
Q:
Match the concept, term, or theory with its correct response or definition.agentic friendshipsfriendship rulescommunal friendshipsFWB relationshipscross-category friendshipsidentity supportfriendshipvalued social identitiesBehaving in ways that convey understanding, acceptance, and support for a friend's valued social identities.
Q:
New communication technologies will not be embraced until there is a critical mass of individuals who use the technology.
Q:
Technology does not increase the possibility of collaborating across time and space.
Q:
Match the concept, term, or theory with its correct response or definition.agentic friendshipsfriendship rulescommunal friendshipsFWB relationshipscross-category friendshipsidentity supportfriendshipvalued social identitiesPrinciples that prescribe appropriate communication and behavior within a friendship.
Q:
Match the concept, term, or theory with its correct response or definition.agentic friendshipsfriendship rulescommunal friendshipsFWB relationshipscross-category friendshipsidentity supportfriendshipvalued social identitiesFriendships in which the parties focus primarily on helping each other achieve practicalgoals.
Q:
is concerned with meeting legally mandated requirements for gender and ethnic diversity.
Q:
As a more experienced employee, a facilitates a new employees' personal development through a one-on-one relationship.
Q:
Match the concept, term, or theory with its correct response or definition.agentic friendshipsfriendship rulescommunal friendshipsFWB relationshipscross-category friendshipsidentity supportfriendshipvalued social identitiesA voluntary interpersonal relationship characterized by intimacy and liking.
Q:
A woman who forges a promotion for the chance to spend more time with her children through a flexible work schedule is said to be on the
Q:
Match the concept, term, or theory with its correct response or definition. agentic friendships
friendship rules communal friendships
FWB relationships cross-category friendships
identity support friendship
valued social identities Friendships in which participants engage in sexual activity without romantic attachment.
Q:
When organizational members act on their prejudice, they are engaged in .
Q:
Match the concept, term, or theory with its correct response or definition.agentic friendshipsfriendship rulescommunal friendshipsFWB relationshipscross-category friendshipsidentity supportfriendshipvalued social identitiesFriendships that focus on sharing time and activities together.
Q:
The arguments of increased creativity and through diversity rest on the contention that a diversity of employees will equal a diversity viewpoints.
Q:
Identify the three communication strategies that can be used to maintain healthy family relationships.
Q:
Flextime, onsite day care, and job sharing are examples of programs.
Q:
What is conformity orientation?
Q:
What is conversation orientation?
Q:
prohibits discrimination based on disability and requires organizations to make reasonable accommodations.
Q:
Define family stories and describe three types.
Q:
allow members of a particular gender or ethnic background to meet to provide support to each other.
Q:
What are some suggestions for easing the stepfamily transition?
Q:
Limited access to informal communication networks and mentor-protg relationships are examples of barriers.
Q:
What's the difference between a consensual family and a pluralistic family?
Q:
The is a barrier so subtle that it is transparent, yet so strong that it prevents women and minorities from moving into management.
Q:
When your friend was admitted to a psychiatric hospital for severe depression, he became very close with other patients on the ward. In fact, he even referred to other patients as brothers and sisters. What type of family did he experience?
A. supplemental family
B. substitute family
C. cohabiting family
D. convenience family
E. none of the above choices is correct
Q:
Anwar was recently hired at Acme Motors because the company had been criticized for treating Muslim customers poorly. He was selected to be the "spokesperson" to the Muslim community. He has been feeling very isolated in this role. He is suffering the effects of
a. mentoring.
b. tokenism.
c. discrimination.
d. assimilation.
Q:
Which of the following is NOT a type of voluntary kin family?
A. supplemental family
B. substitute family
C. cohabiting family
D. convenience family
E. none of the above choices is correct
Q:
Pete's Paper Warehouse recently decided to engage in an aggressive diversity hiring program so that they will be better positioned to recruit minority hires in the future. Pete's is hoping to realize what opportunity through diversifying their workforce?
a. the problem-solving argument
b. the systems flexibility argument
c. the marketing argument
d. the resource-acquisition argument
Q:
According to the textbook, which of the following is NOT a potential effect of interparental conflict?
A. children may have a lower level of play with peers
B. teens are more likely to form strong romantic relationships
C. children are more likely to imitate their parents' hostile styles
D. teens are more likely to have issues with trust in interpersonal relationships
E. children are more likely to experience a chronic sense of hostility
Q:
To deal with the negative consequences of affirmative action programs, it is recommended that organizations also incorporate which criteria for hiring and promotion?
a. seniority
b. economic
c. merit
d. educational
Q:
Discursive rules like sell diversity as a product have stemmed from the emphasis on the business case for diversity. What does Perriton say the effects of these rules are?
a. limit children's language
b. limit minorities' linguistic choices
c. limit women's linguistic choices
d. limit men's linguistic choices
Q:
What can be done to facilitate the transition into a stepfamily?
A. practice daily maintenance such as sharing stories
B. create stepfamily rituals
C. avoid triangulation
D. have patience while your stepfamily stabilizes
E. all of the options are correct
Q:
This approach argues that an emphasis would be placed on the processes through which the intersections of various value systems are negotiated through ongoing interaction.
a. systems
b. critical
c. constitutive
d. feminist.
Q:
Which of the following is an effect of parental favoritism?
A. favored children experience more professional success than their siblings
B. favored children report a greater sense of well-being and life satisfaction
C. unfavored siblings are substantially less close and report more conflict than those in equitable families
D. unfavored children are more hostile than those in equitable families
E. all of the options are correct
Q:
Which of the following is a common form of triangulation in stepfamilies?
A. children feeling caught between their custodial and noncustodial parents
B. stepparents feeling caught between their former spouses and their new spouses
C. adopted children feeling less loved than biological children
D. stepsiblings feeling caught between one another
E. all of the options are correct
Q:
Widgets Engineering is proud of its record in hiring women and minorities. However, in the past they've had trouble retaining these new hires, so they're now instituting mentoring programs and support groups to help women and minorities learn about the corporate culture and Widgets and get ahead in the organization. Widgets Engineering would be characterized as a
a. first generation affirmative action organization.
b. second generation affirmative action organization.
c. third generation affirmative action organization.
d. multicultural organization.
Q:
Jude is the owner of an up-scale continental restaurant. Jude did not hire Kim because he believed that his customers would prefer to be served by a man. Jude has just engaged in
a. prejudice.
b. tokenism.
c. discrimination.
d. sloganism.
Q:
Which of the following age groups tends to have the hardest time transitioning into a stepfamily?
A. adolescents
B. preadolescents
C. young adults
D. children
E. none of the options are correct
Q:
Families who are low in both conversation and conformity are
A. laissez-faire families
B. protective families
C. pluralistic families
D. consensual families
E. avoidant families
Q:
The Chicago Transit Authority's training program about sensitivity to LGBT issues in the workplace makes a distinction between __________ harassment and sexual harassment.
a. gender
b. race
c. ethnic
d. sexual orientation
Q:
Molly did not hear about the opening for the Director of Public Relations position in her place of employment because she is not tapped into the informal communication network. Molly has experienced difficulty in access resulting from
a. the mommy track.
b. relational barriers.
c. discrimination.
d. language barriers.
Q:
Each Christmas Eve, Madison and her stepfamily go to midnight mass, eat a homemade dinner featuring pork loin, and open one present each. Their Christmas traditions are an example of
A. stepfamily rituals
B. conversation orientation
C. conformity orientation
D. family orientation
E. consensual families
Q:
The level of prejudice and discrimination in an organization represents which dimensionfor describing a multicultural organization?a. acculturationb. informal integrationc. cultural biasd. intergroup conflict
Q:
Although Shannon enjoys being with her family, she purposely keeps her life at college a secret. What family maintenance strategy could Shannon improve upon?
A. communication
B. assurances
C. positivity
D. self-disclosure
E. equity
Q:
Affirmative action programs rarely cause others to stigmatize as incompetent those individuals assumed to have benefitted from those programs.
Q:
When Jeremy began dating a Catholic schoolmate, his parents expressed disapproval, announcing they expected him to marry a woman from their Mormon community. Jeremy's parents are exemplifying which of the following characteristics of families?
A. families create identity through interpersonal communication
B. families maintain emotionally intense bonds
C. families use interpersonal communication to create boundaries
D. families share a history
E. family members share genetic material
Q:
Taj was raised in a family in which sensitive topics and issues were not discussed; instead only safe topics, such as the weather and current events, were allowed. Taj's family could be described as having
A. low conformity orientation
B. high conformity orientation
C. high conversation orientation
D. low conversation orientation
E. none of the options are correct
Q:
Perriton (2009) argued that the business case for diversity can have the effect of limiting women's linguistic and action choices.
Q:
Mohammad, his parents, his grandfather, and his aunt all live together in one house. What type of family do they likely have?
A. nuclear family
B. extended family
C. stepfamily
D. consensual family
E. single-parent family
Q:
Intergroup conflict describes modes by which two groups adapt to each other and resolve cultural differences.
Q:
Your parents' constant arguing continually affects your moods and emotions. Which of the following might explain why?
A. spillover hypothesis
B. interparental conflict
C. parental favoritism
D. parental choice
E. parental triangulation
Q:
An organization in second generation affirmative action has met the legal goals and has moved its emphasis toward supporting female and minority members.
Q:
Which of the following family communication patterns is associated with conflict avoidance?
A. consensual
B. laissez-faire
C. pluralistic
D. protective
E. nuclear
Q:
Discrimination refers to negative attitudes toward an organizational member based upon gender or perceived culture.
Q:
The Employee Non-Discrimination Act prohibits discrimination against people with disabilities.