Q&A Hero

Q: Identify and describe the six forms of romantic love.

Q: Identify the five common warning signs of an abusive partner.

Q: Georgette has always thought she and Ted had the perfect marriage. Every time they disagree, she pushes for her side, and he wants her happy, so she always gets her way. Georgette uses a __________ style of conflict resolution and Ted uses a __________ style. a. competitive/avoidance b. competitive/accommodative c. collaborative/avoidance d. collaborative/accommodative

Q: Communication is enacted at which phase in the conflict process? a. felt conflict b. latent conflict c. manifest conflict d. perceived conflict

Q: What are the three key components of Putnam and Poole's definition of conflict? a. incompatible goals, escalation, and negotiation b. incompatible goals, interdependence, and interaction c. interaction, congruent goals, and transaction d. latent, perceived, and manifest

Q: Briefly explain the differences between how men and women view sexual infidelity.

Q: What are the six key elements of a romantic relationship?

Q: According to Putnam and Kolb (2000), a feminist view of conflict is based on a. mutual gain. b. settlement. c. co-construction through collaboration. d. information exchange.

Q: Define jealousy and the emotions constituting jealousy.

Q: If a mediator is attempting to secure information and clarify misunderstandings, he or she is using directive tactics.

Q: Identify factors that increase romantic attraction.

Q: What are three strategies that can be used to help maintain long-distance relationships?

Q: According to a gendered view of conflict, the qualities of effective bargainers are linked to masculinity.

Q: Dixon is experiencing perceived conflict if he is thinking about his incompatible working relationship with his supervisor but he has not mentioned this concern to anyone.

Q: Identify three of the six characteristics of passionate love.

Q: What are some strategies for fostering supportive social networks?

Q: In viewing conflict from a cultural perspective, a negotiator would want to consider the conflict "scripts" that exist within a particular culture.

Q: When a mediator uses procedural tactics, he or she will regulate the tone of the interaction.

Q: Identify four factors that help determine whether a relationship will stay together.

Q: An arbitrator facilitates a dispute but holds no decision power.

Q: What is the impact of social networks on relational maintenance?

Q: Define small talk and explain its role in developing relationships.

Q: In distributive bargaining, the parties are working with a "fixed pot" from which each wants to create a win-win situation.

Q: Garner's (2013) work argues it is not necessary to package dissent with a solution.

Q: Identify three strategies for reducing jealousy.

Q: Perceived conflict involves at least one of the parties in the conflict realizing his/her goals are incompatible with the other party's goals.

Q: The main difference between the accommodating and the avoidance conflict management styles is the level of concern for self.

Q: How does the mere exposure effect explain the importance of proximity to attraction?

Q: Phase models of small-group decision making assume that a. decisions are made through a rigid and unitary sequence of group activities. b. groups reach decisions through a variety of decision paths. c. a subgroup must engage in the devil's advocacy role for sound decisions to be made. d. effective decisions take the group through higher level needs where satisfaction is achieved.

Q: Why is similarity considered a primary source of attraction?

Q: Define social exchange theory.

Q: Julian's coworkers often come to him for information about how their company handled disgruntled customers in the past since he has worked at the company for 25 years. He heard lots of information about the way things have been handled in the past, which helped him understand the organizational system. The information he provides is not written down, but it is invaluable in helping his coworkers in making decisions about how to deal with difficult customers. Julian's information is an example of ______ knowledge. a. explicit b. descriptive c. vigilant d. cultural

Q: Taylor would like to sign up for an organizational communication class, and she wants to decide who is the single best instructor in the department from which to take the class. Taylor's decision-making process would best be characterized as a. a rational model. b. an optimizing model. c. an emergent model. d. a multiple sequence model.

Q: Which of the following factors is NOT an important predictor of relational stability and longevity? A. degree to which the partners are "in love" B. equity C. frequency of intimacy D. shared values E. social support from family and friends

Q: Relational intrusion can include A. monitoring and controlling B. bonding C. betrayal D. inequity E. all of the options are correct

Q: When people make personal financial decisions, they often rely on a. rational principles. b. a normative model of decision. c. bounded rationality d. "heuristics."

Q: Cultural knowledge deals with unusual situations and must move beyond what is encoded in synoptic knowledge.

Q: Which of the following is NOT a form of relational dialectics? A. openness versus protection B. monogamy versus openness C. autonomy versus connection D. novelty versus predictability E. none of the options are correct

Q: Workplace democracy would easily solve all the problems in today's organizations.

Q: Which cause of attraction suggests that Odin and Tina would become romantically attracted to one another simply because they saw each other regularly in the gym where they both work out? A. proximity B. similarity C. resources D. reciprocal liking E. physical attractiveness

Q: The cognitive model of participation in decision making is related to the human resources approach to management.

Q: Which of the following is NOT true of sexual infidelity? A. the majority of people would consider divorce if their partner had a sexual affair B. women find emotional infidelity more distressing than sexual infidelity C. both men and women view emotional infidelity in the same way as sexual infidelity D. most people find a romantic date more of a betrayal than kissing E. men find sexual infidelity more distressing than emotional infidelity

Q: Groupthink refers to a mode of thinking where a group is more concerned with high quality decision making than cohesiveness.

Q: Henry and Josette have been married for ten years. Their marriage has reached the point where they both feel like they are "going through the motions," and they use communication only when needed to maintain their household. What stage of relational coming apart are they experiencing? A. differentiating B. circumscribing C. stagnating D. avoiding E. terminating

Q: In the formulation stage of decision making, the team might conduct focus group research.

Q: Which of the following is NOT true about romantic betrayal? A. betrayal can include sexual infidelity B. betrayal can include emotional infidelity C. betrayal can include disloyalty D. betrayal can include deception E. betrayal can be unintentional

Q: Theory and research suggest that decision making is a perfectly rational process of information search and decision choice.

Q: Alexander noticed Lai in his introductory speech communication class. He found her intelligent, based upon her contributions to class discussion, and physically attractive. He has introduced himself to her and is considering his next move. What stage of relationship development are they in? A. circumscribing B. initiating C. integrating D. bonding E. intensifying

Q: What percentage of couples in the United States who marry end up divorcing? A. 25 percent B. 33 percent C. 40 percent D. 60 percent E. 75 percent

Q: Intuitive decision making depends on the decision maker accessing relevant chunks of information and putting it to use.

Q: In an optimizing model of decision making, the search is not for a single optimal solution but for a solution that will work well enough.

Q: Which of the following is a strategy for defusing jealousy in a romantic relationship? A. self-reliance B. acknowledge jealousy C. avoid communication until you have cooled off D. discuss your perception of threat E. all of the options are correct

Q: If Pascal perceives he is receiving fewer rewards than he gives to his romantic partner, he is likely to experience A. guilt B. sadness or anger C. equity D. happiness E. relational satisfaction and stability

Q: A solution-oriented path of small-group decision making does not involve any activity related to problem definition or analysis.

Q: Improvisational knowledge is typically stored in Instruction Manuals.

Q: Which of the following steps is included in Mark Knapp's stages of coming apart? A. circumscribing B. experimenting C. integrating D. bonding E. intensifying

Q: When we maintain a relationship with someone we perceive as similar to ourselves, we A. are more likely to suffer boredom B. view predictability as a cost C. are likely to stay together longer D. tend to overestimate that similarity E. all of the options are correct

Q: The concerns an individual's sense of responsibility, autonomy, and cooperation within the participative system.

Q: examines factors such as shifting membership and permeable group boundaries in group research.

Q: The higher divorce rate for interethnic couples is largely attributable to A. inequity B. cultural disapproval C. dissimilarity in cultural values D. lack of communication E. the birds-of-a-feather effect

Q: When matching occurs, we tend to A. desire those who are more attractive than us B. desire those are who less attractive than us C. desire those we perceive as sexually promiscuous D. desire those who are similar to us in physical attractiveness E. desire those who complement us

Q: characterizes a situation where there is more concern with maintaining group relations than there is with making high quality decisions.

Q: A represents the variety of decision paths a group may take when making a decision.

Q: Don feels the need for spontaneity in his relationship with Megan, but he also wants the comfort of a regular routine. What dialectic does this illustrate? A. connection versus autonomy B. openness versus protection C. novelty versus predictability D. stability versus change E. none of the options are correct

Q: can lead to tensions regarding both how contact is structured and how relationships evolve and change.

Q: Roberta's partner, Faith, has just moved out of the country; however, Roberta wants to maintain their relationship. Roberta regularly e-mails and sends instant messages to Faith, indicating that she wants this relationship to continue despite the physical distance between them. What relational maintenance strategy is Roberta using? A. positivity B. openness C. assurances D. self-disclosure E. sharing tasks

Q: Decision making based upon past experiences in similar contexts is said to be decision making.

Q: When the beautiful-is-good effect occurs, we tend to perceive others as A. physically appealing B. competent communicators C. intelligent D. well-adjusted E. all of the options are correct

Q: is most concerned with tracking data and developing processess for cataloguing and retrieving those data.

Q: According to the mere exposure effect, A. decreased contact leads to increased attraction B. greater exposure leads to greater attraction C. greater exposure leads to decreased attraction D. equity must be achieved to increase attraction E. none of the options are correct

Q: The concept of says that our decision-making powers are often limited by cognitive capacity and organizational constraints.

Q: Romantic partners are happiest when A. they get more than they give B. they give more than they get C. there is a balance of giving and getting D. inequity is present E. none of the options are correct

Q: Which of the following is NOT true of gender differences in love? A. women and men experience passionate love similarly B. women score higher than men on pragma love C. there is no difference between women's and men's experience of pragma love D. men tend to idealize their partners more than women do E. men tend to believe "there is only one true love for each person"

Q: considers the role of communication such as stories and jokes in creating a feeling of group identity.

Q: Which of the following is a cause of tension among people using online dating sites? A. posting misleading or false information about physical appearance B. posting misleading or false information about marital status C. posting misleading or false information about age D. all of the options are correct E. none of the options are correct

Q: According to social exchange theory, inequity results when A. your partner is too similar to you B. your partner is too different from you C. there is a balance of rewards and costs D. your partner provides fewer benefits than you do E. none of the options are correct

Q: Which dialectical tension is illustrated by our simultaneous desires to bond with others and to retain independence? A. autonomy versus connection B. openness versus protection C. novelty versus predictability D. stability versus change E. none of the options are correct

Q: Which of the following factors is more important for initial attraction than for relational maintenance? A. physical attractiveness B. similarity C. complementary values D. shared interests E. intelligence

Q: The of participation suggests that participation leads to attainment of employee higher order needs which in turn leads to job satisfaction.

Q: What facet of attraction suggests that people will be drawn to others and will establish relationships with others if they believe the benefits and costs balance each other? A. uncertainty reduction B. equity C. social exchange D. relational dialectics E. matching