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Communication
Q:
A followable prescription that indicates what behavior is obligated, expected, preferred, or prohibited in a specific situation is a_____.
Q:
Explain and give an example of what is meant by the term context.
Q:
Explain the basic difference between the interaction and transaction models of communication.
Q:
Briefly list and explain the three communication contexts discussed in the text.
Q:
What three criteria should be used to judge communication competence?
Q:
Explain the concept that meaning is co-created.
Q:
Explain the criteria for ethical communication by defining ethics and explainingsome sources for ethical views.
Q:
Explain the concept of feedback. What are some possible sources for feedback?
Q:
You spend more time listening than performing any other communication activity.
Q:
When there is a contradiction between what is being said and what is being done, verbal messages are more believable than nonverbal messages.
Q:
Adapting your message to a listener means you tell them exactly what they want to hear.
Q:
According to the textbook, an important aspect of a successful group is having a sense of belonging among its members.
Q:
Rhetoric refers to the process of using symbols to influence or persuade.
Q:
Speaking in front of a large audience is an example of intrapersonal communication.
Q:
List and explain the three reasons why we study communication as outlined in the text.
Q:
What are some types of symbols and how are they used in communication?
Q:
When Filiberto returns home from his classes, he finds that there are three emails from his friend Paolothat were sent at various times. These emails illustrate that mediated communication is synchronous.
Q:
The relationship dimension of a message offers cues about the amount of power and control the speaker directs toward the other person involved inthe communication.
Q:
Encoding occurs when the receiver interprets words and unspoken signals.
Q:
A nonverbal message may contradict a persons verbal message.
Q:
Brad is angry with Angie, so while she tells him why she wants to go out to a specific restaurant for dinner, he sits perfectly still andmakes no eye contact with her. In these ways, Brad is able to confuse Angie by not sending any feedback to her.
Q:
Worrisome thoughts that prevent a person from concentrating on what another person is saying are an example of literal noise.
Q:
According to the textbook, the key problem with the communication as action model of communication is that it overlooks the various channels of communication.
Q:
The simultaneous nature of communication is not considered in the communication as transaction model.
Q:
When a speaker adjusts what is being communicated as a response to the actions of listeners, that speaker is ____ the message. a.adapting b.symbolizing c.following d.describing
Q:
Personnel managers cite oral communication skills as a top factor in helping graduating college students obtain employment.
Q:
When seeking employment, it is good to know that the top-ranked factor that human resources professionals desire in applicants is the ability to have experience in resum writing.
Q:
According to research cited in the textbook, communication plays a role in maintaining your emotional, but not your physical health.
Q:
According to the textbook, a characteristic of competent communication is to achieve a common understanding of the message.
Q:
The other-oriented perspective is essential for a message to achieve its desired effect.
Q:
Context refers to the beliefs, values, and moral principles by which we determine what is right or wrong.
Q:
Which of the following could be best described as an example of impersonal communication?
a. asking the teller at the bank to cash a check
b. discussing skydiving with your English professor after class
c. reviewing your notes for your history exam
d. talking to your best friend about your job interview
Q:
The textbook describes small group communication as a transactional process among three to fifteen people who _____.
a. meet often
b. work in the same context
c. are in sync with each other
d. share a common goal
Q:
Which of the following is an example of presentational communication?
a. a radio talk show
b. Oprah Winfrey delivering a graduation speech
c. a faculty awards committee meeting to select scholarship recipients
d. muttering to yourself as you study your French
Q:
Ted is a communication researcherworking ata local hospital. He studies how patients and their nurses and doctors communicate. He also studies how the hospital communicates about its new weight loss campaign, Drop It! Ted is directly involved in researching which area of communication?
a. team communication
b. small group communication
c. health communication
d. mediated communication
Q:
Aristotles definition of rhetoric is based on _____.
a. the process of discovering the available means of persuasion in a given situation
b. the use of gimmicks to get what you want
c. another term for public communication
d. the process of learning about language and symbols through nonverbal cues
Q:
According to the textbook, which of the following statements is most accurate about nonverbal communication?
a. Cultural differences have little impact on the way we interpret nonverbal messages.
b. People are more likely to believe your verbal communication than your nonverbal.
c. Nonverbal messages have a clear-cut beginning and ending point.
d. Nonverbal messages may be intentional or unintentional.
Q:
Which of the following statements is accurate concerning listening?
a. Psychological noise helpsmake effective listening possible.
b. Listening is primarily apassive task.
c. Listening is the easiest communication skill to develop.
d. Effective listeners are other-oriented.
Q:
Karas friend states that she did not understand what Kara meant by her previous statement. Kara restates her message by giving an example that is personally relevant to her friend. Karas behavior best illustrates which of the principles of communication?
a. effectively using and interpreting nonverbal messages
b. appropriately adapting yourmessages to others
c. being aware of your communication
d. effectively adapting to the context of the communication
Q:
Which of the following concepts is included in the definition of interpersonal communication as discussed in the textbook?
a. managing relationships
b. impersonal
c. one-to-many
d. common goal
Q:
Which of the following is an attribute of interpersonal communication?
a. Interpersonal communication is linear.
b. Interpersonal communication is a monologue.
c. Interpersonal involves responding to peoples roles.
d. Interpersonal communication involves mutual influence.
Q:
According to communication scholar Osmo Wiio, which of the following is true about communication?
a. Communication cannot fail.
b. If a message can be understood in different ways, it will be understood in just the
way that does the least harm.
c. Clear communication will never be misinterpreted.
d. The more communication there is, the more difficult it is for communication to
succeed
Q:
The aspect of communication that focuses on WHAT is said, including new information, ideas, and suggested actions, is referred to as _____.
a. content
b. relational
c. intention
d. implication
e.context
Q:
The aspect of communication that focuses on HOW something is said, and offers cues about the emotions, attitudes, and amount of power the speaker directs toward others, is describing the _____.
a. content of the message
b. context of the message
c. interaction dimension
d. relationship dimension
Q:
After a few weeks in school, all students know that they should raise their hand if they want to speak in class. This is an example of what aspect of communication?
a. context
b. rule
c. encoding
d. feedback
Q:
Patrick knows that when he wants to get a haircut, he needs to call ahead for an appointment. He knows this even though he has never been told directly. This example illustrates a(n) _____ rule.
a. explicit
b. implicit
c. content
d. relational
Q:
Which of the following is an example of intrapersonal communication?
a. talking to a friend about biology class
b. telling your roommate about a personal problem
c. mentally reviewing what you have to do that day
d. ordering a pizza over the phone
Q:
Sondra is conscious of her tendency to be soft-spoken and withdrawn in communication situations. Based on this example, what characteristic of a competent communicator does Sondra have?
a. She effectively interprets verbal messages.
b. She appropriately adapts her communication.
c. She is aware of her own communication.
d. She listens and responds thoughtfully.
Q:
Language is defined as consisting of _____.
a. symbols and sounds
b. rules and sounds
c. context and rules
d. symbols and rules
Q:
The fact that we communicate with others nonverbally, even when we may not intend to do so, demonstrates that communication is ______.
a. inescapable
b. irreversible
c. plausible
d. controllable
Q:
Gilberto makes a negative comment about Kristens new haircut. He quickly recants saying, Im sorry, Kristen. You know I didnt mean it. Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____.
a. inescapable
b. intentional
c. irreversible
d. complicated
Q:
Dean Barnlund suggested that when we communicate with one other person, there are at least six other people involved. This statement suggests that communication is _____.
a. private
b. complicated
c. governed by rules
d. inescapable
Q:
On the day Janet was scheduled to give her speech, her class was relocated into an auditorium. Janet couldnt quite overcome the feeling of isolation she felt as she spoke to her twenty classmates in a room that could seat 500. Which of the following elements is most responsible for Janets reaction?
a. feedback
b. context
c. information source
d. channel
Q:
Jenny is speaking to Madina about her ideas for a speech. While Jenny is speaking, Madina simultaneously shakes her head and has a puzzled look on her face. Jenny notices this response and stops and explains her ideas in another way. This example is most closely related to which model of communication?
a. communication as action
b. communication as feedback
c. communication as interaction
d. communication as transaction
Q:
The model of communication referred to as human communication as action may be summarized with the phrase _____.
a. communication takes place when messages are sent and received
b. communication takes place only when messages are intentional
c. communication takes place when meanings are created and maintained
d. communication takes place when human beings are affected by each other
Q:
Billie received a series of email messages from an address with which she was not familiar. She tried to track down the sender, but could not determine who he or she was. The sender of these emails to Billie was using which characteristic of mediated communication?
a. anonymity
b. personal appearance
c. distance
d. time
e.relationship
Q:
When you use Facebook to send a message to a friend, you are utilizing _____ communication.
a. mass
b. moderated
c. presentational
d. mediated
e.printed
Q:
According to the textbook, in its broadest sense, communication is the process of which of the following?
a. thinking about information
b. sending information
c. acting on information
d. making sure grammar is correct
Q:
According to the textbook, human communication is the process of making sense out of the world and sharing that sense with others by creating meaning through the use of _____ messages.
a. verbal and nonverbal
b. symbolic
c. seen and heard
d. intrapersonal
Q:
Kimesha listens privately to her iPod on the way to campus and wears her university T-shirt to class for her Friday lab.Kimesha is expressing her thoughts and feelings through which of the following?
a. music
b. art
c. clothing
d. hairdo
Q:
Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he knew his audience consisted of people who felt differently than he did. Connor is demonstrating the idea of being _____.
a. other-oriented
b. self-oriented
c. unintentional
d. intentional
Q:
Dr. Johnson posts an announcement on her course web page that she is administering an exam on Thursday. On Thursday, she is surprised to find that over half of her students either did not prepare for the exam or did not study the correct material. This misunderstanding illustrates what aspect of communication competence?
a. The message should be ethical.
b. Emotions are expressed unintentionally.
c. Communication is a linear process.
d. The message should achieve its intended effect.
Q:
Another word for decoding is _____.
a. interpreting
b. speaking
c. creating
d. channeling
Q:
Noah is listening to Leah tell a story about what happened in class yesterday. The two are engaging in which actions? a. Noahis encoding and Leah is decoding. b. Noahand Leah are both encoding. c. Noahis decoding and Leah is encoding. d. Noahand Leah are both decoding.
Q:
Prior to class, Ralitza received a phone message alerting her to call home immediately. As a result of receiving this message, Ralitza is unable to focus on the class discussion. Which component of the communication process does this describe? a. receiver b. feedback c. noise d. context
Q:
The terms feedback and context are introduced in which of the communication models?
a. communication as action
b. communication as interaction
c. communication as reaction
d. communication as transaction
Q:
In the textbook, the primary distinction between the definition of communication and human communication involves _____.
a. acting upon information
b. managing relationships
c. interacting simultaneously
d. making sense out of the world
Q:
Tonya shook her head in agreement and smiled when Steven suggested they go out for dinner. Tonya is using ____ to communicate her message.
a. transitions
b. imagination
c. symbols
d. signposts
Q:
As the text relates, leaders of major corporations believe that _____ is the most important skill for workers to have.
a. accuracy
b. determination
c. verbalizing
d. listening
Q:
The process of acting upon information is the definition of _____.
a. intrapersonal communication
b. communication
c. interpersonal communication
d. human communication
Q:
Mass communication not only binds large audiences culturally, it also can reinforce cultural fragmentation.
Q:
When religious purists associated with the Taliban ran Afghanistan, radio was allowed to broadcast nothing by calls to prayer and unending religious chants.
Q:
Match each concept on the left with its best explanation in the right column. 1) Copyright A) Determines whether advocacy speech is constitutionally protected 2) Intellectual property B) Law meant to keep indecent material off Internet 3) Assignment C) Creative works 4) News media D) Offensive expression aimed at racial, ethnic, or sexual-orientation minorities 5) Prior restraint E) Allows censorship of speech inciting violence 6) Incitement standard F) Transfer of intellectual-property ownership rights 7) Fighting Words Doctrine G) Protects the ownership rights of creators 8) Commercial speech H) Prohibiting expression in advance 9) Hate speech I) Advertising or other speech relating to commerce 10) Communications Decency Act J) Fourth branch of government
Q:
Printers of most colonial newspapers relied on subscription sales to stay in business.
Q:
Which of the following is NOT true about news releases?
A) Studies have shown that 50-80% of all news stories rely on information from news releases.
B) They’re written to look like they originated from a news medium, not a PR person.
C) They’re meant to be ready-to-use so they can be inserted in a publication, posting, or broadcast.
D) Whomever submits the release pays a flat rate for each release given to a news medium.
Q:
David Ogilvy is known for developing the __________ image concept.
Q:
The production component of the movie industry is now dominated by __________ major studios.
Q:
In the Colonial Period, newspapers could print whatever they wanted without repercussions.
Q:
An informational story, whether written words or a fully-produced broadcast piece, given to the news media in hopes it will be passed on to the media’s audiences is called a
A) media blast.
B) media feed .
C) news bulletin.
D) news release.
Q:
An __________ is a sponsored online game that was essentially created to be an ad in and of itself.