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Communication
Q:
You sit toward the front of your classroom, maintain eye contact with your instructor, and nod in agreement with her remarks. However, your mind is drifting, so you are not actually focused on the content of the lecture. You are exemplifying
A. passive listening
B. active listening
C. selective listening
D. narcissistic listening
E. pseudo-listening
Q:
Jon says, "I am so upsetI can"t believe I was fired today." His roommate, Omar, responds by saying, "Wow, it sounds like you are disappointed that you lost your job." Omar is using
A. mental bracketing
B. passive listening
C. paraphrasing
D. pseudo-listening
E. narcissistic listening
Q:
Active listening involves
A. controlling factors that impede attention
B. providing clear, timely feedback
C. devoting effort to improve recall
D. developing awareness of listening functions and styles
E. all of the options are correct
Q:
When a friend or family member turns to you for comfort, the best listening style to apply would be
A. selective listening
B. time-oriented listening
C. people-oriented listening
D. content-oriented listening
E. passive listening
Q:
You go to your coworker's violin recital because you enjoy music and think it might be interesting. What listening function are you demonstrating?
A. listening to discern
B. listening to appreciate
C. listening to support
D. listening to analyze
E. listening to comprehend
Q:
When a professor in a public speaking class listens to a student speech in order to grade it, which listening function is she demonstrating?
A. listening to discern
B. listening to appreciate
C. listening to support
D. listening to analyze
E. listening to comprehend
Q:
Which of the following is true of feedback?
A. can be positive
B. can be negative
C. occurs while others are speaking
D. occurs after others speak
E. all of the options are correct
Q:
If your friend Bryan spends time posting messages on online discussion boards that are designed to bait readers' responses so he can attack the readers, he is acting as
A. a provocateur
B. an action-oriented listener
C. an eavesdropper
D. a pseudo-listener
E. a narcissistic listener
Q:
If Jayson, when listening to his interpersonal communication professor's lecture, actively seeks to interpret and understand the information, he is
A. listening to discern
B. listening to appreciate
C. listening to support
D. listening to analyze
E. listening to comprehend
Q:
If Vic, who is concerned his girlfriend might still be angry with him after a recent fight, carefully listens not only to the words she is saying but also to how they are said, he is
A. listening to support
B. listening to appreciate
C. listening to discern
D. listening to comprehend
E. listening to analyze
Q:
If your colleague begins a conversation by saying, "We only have 10 minutes to talk," she is displaying
A. time-oriented listening
B. empathic listening
C. action-oriented listening
D. people-oriented listening
E. passive listening
Q:
If Kayla moves closer to a couple so she can hear their gossip about her friend, even though she has not been invited to join the conversation, she is engaged in
A. narcissistic listening
B. eavesdropping
C. pseudo-listening
D. aggressive listening
E. selective listening
Q:
Hearing impairment is a problem with
A. seeing
B. receiving
C. attending
D. understanding
E. none of the options are correct
Q:
Unlike hearing, listening
A. is automatic
B. is a physiological process
C. requires no conscious effort
D. is merely an external process
E. involves conscious, deliberate thought and effort
Q:
Brain plasticity suggests that our brains are fully formed in adolescence and cannot be retrained later in life.
Q:
According to research, we can train our brains to sustain attention by focusing upon only one task without technological distractions.
Q:
Brain plasticity refers to the alteration of brain function in reaction to behaviors such as multitasking online.
Q:
Multitaskers have been shown to perform their tasks better than those who focus their attention on only one task at a time.
Q:
In an individualistic culture such as in the United States, time-oriented and action-oriented listening styles are valued over other styles.
Q:
Women are more likely than men to use time-oriented and action-oriented listening styles.
Q:
If your partner has trouble focusing on your conversations and seems easily distracted, he or she may be having trouble practicing mental bracketing.
Q:
Those with an action-oriented listening style prefer brief, to-the-point communication and become impatient when communicating with those who are long-winded.
Q:
One simple method for bolstering memory is to incorporate as many of the five senses as possible.
Q:
In recalling information, we tend to remember our own behavior as more positive and constructive than the behavior of others.
Q:
When communicating with a man, you should assume that he will only use either a people-oriented or a content-oriented listening style.
Q:
Recalling, the fifth step of listening, is crucial because we judge others' listening skills by their ability to recall what we said.
Q:
Responding loudly with "amen" or "hallelujah" in response to a Catholic priest's sermon is an appropriate use of positive feedback.
Q:
Back-channel cues are effective for offering negative feedback to a speaker.
Q:
Provocateurs bait online responders by posting messages and then attacking their responses.
Q:
We should avoid mental bracketing because we can easily fall prey to our wandering attentions.
Q:
Both internal and external factors can impact one's attention level for listening.
Q:
Noise pollution has caused hearing impairment in more than 75 percent of college students.
Q:
Both seeing and hearing constitute receiving, the first step of the listening process.
Q:
Long-term memory is used in the receiving stage of the listening process.
Q:
Listening is a process that involves both auditory and visual cues.
Q:
In a collectivistic culture, people-oriented and content-oriented listening styles are valued over other styles.
Q:
Listening is our most primal and primary communication skill.
Q:
If you misunderstand information while attending, you are likely to make flawed decisions while recalling.
Q:
A listener can improve the salience of communication by reminding himself or herself of the importance of the exchange.
Q:
Selective listening is the greatest challenge to active listening.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe part of one's mind devoted to permanent information storage.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe part of one's mind that temporarily houses information while one seeks to understand its meaning.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsPeople who view listening as an opportunity to establish commonalities with others.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe systematic process of putting aside irrelevant thoughts while listening.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe process in which vibrations travel along acoustic nerves to the brain.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsPeople who post online messages designed solely to annoy others.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe third step of the listening process, during which one interprets the meaning of information communicated by comparing new information against past knowledge.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe action of intentionally and systematically setting up situations in order to listen to private conversations.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsWhen a listener takes in only salient bits of information.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe first step of the listening process, during which one sees and hears.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsListeners who prefer to be intellectually challenged by messages.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsListeners who prefer brief, accurate messages that can be used to make decisions or take actions.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsAttending to what others say solely for the purpose of identifying opportunities for attack or ambush.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsA form of ineffective listening that involves listeners engaging in self-absorbed listening.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsHabitual patterns of listening behaviors.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe process of receiving, attending to, understanding, responding to, and recalling sounds and visual images.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsVerbal and nonverbal messages, such as nodding your head and saying "uh-huh."
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe use of verbal and nonverbal communication to signal attention and understanding while others are talking.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsSummarizing others' commentsafter they have finished speaking.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe fifth step of the listening process, during which one remembers information.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe fourth step of the listening process, during which the listener communicates attention and understanding back to the speaker.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsDevices that aid memory during the listening process.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsThe second step of the listening process, during which one pays attention to information.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsListeners who prefer brief, concise encounters and follow strict schedules.
Q:
Match the concept, term, or theory with its correct response or definition.action-oriented listenersnarcissistic listeningaggressive listeningparaphrasingattendingpeople-oriented listenersback-channel cuesprovocateurscontent-oriented listenerspseudo-listeningeavesdroppingrecallingfeedbackreceivinghearingrespondinglisteningselective listeninglistening stylesshort-term memorylong-term memorytime-oriented listenersmental bracketingunderstandingmnemonicsBehaving as if you are paying attention when you are really not.
Q:
If you tend to reveal personal actions, viewpoints, and events on social media sites, you are likely a member of an individualistic culture.
Q:
Members of a low-context culture feel the need to make information clear, direct, and explicit, as they view themselves as individuals.
Q:
In a high-context culture such as Japan, a verbal "OK" does not necessarily mean agreement or consenting to a request.
Q:
In a low-uncertainty-avoidance culture, members prefer structured work with clear delineation of power and authority.
Q:
While working in a group, a member from a high-uncertainty-avoidance culture is likely to feel more comfortable with a loosely-defined structure and ambiguous assignments.
Q:
In a high-power distance culture, people in a high-status position are treated better than those individuals with lesser status who must act humbly around those with higher-status.
Q:
At the office, the department manager frequently joins her staff for lunch or happy hour after work. She's using a low power distance.
Q:
If maintaining harmonious relationships takes precedence over a strict adherence to a time schedule, you are demonstrating a monochronic time orientation.
Q:
If you are ruled by the clock, always need to be on time, and hate to be late for an appointment, you are considered to have a polychronic time orientation.
Q:
Those people you view as similar to you are called ingroupers, while those whom you view as different from you are called outgroupers.
Q:
Co-cultures do not include gender, age, or sexual orientation.
Q:
According to Co-Cultural Communication Theory, Euro-Americans are the dominant culture in the United States and therefore have more power.
Q:
Match the concept, term, or theory with its correct response or definition.assimilationindividualistic culturesattributional complexityintercultural competenceco-cultureslow-context culturescollectivistic culturesmasculine cultural valuescommunication accommodation theorymonochronic time orientationCo-cultural Communication Theorypolychronic time orientationculturepower distancedisplay rulesprejudiceethnocentrismStereotype Content Modelfeminine cultural valuesuncertainty avoidancehigh-context culturesworld-mindednessCultures that value compassion and cooperation.
Q:
Match the concept, term, or theory with its correct response or definition.assimilationindividualistic culturesattributional complexityintercultural competenceco-cultureslow-context culturescollectivistic culturesmasculine cultural valuescommunication accommodation theorymonochronic time orientationCo-cultural Communication Theorypolychronic time orientationculturepower distancedisplay rulesprejudiceethnocentrismStereotype Content Modelfeminine cultural valuesuncertainty avoidancehigh-context culturesworld-mindednessCultures that value the accumulation of wealth as an indication of success, assertiveness, and personal achievement.
Q:
Match the concept, term, or theory with its correct response or definition.assimilationindividualistic culturesattributional complexityintercultural competenceco-cultureslow-context culturescollectivistic culturesmasculine cultural valuescommunication accommodation theorymonochronic time orientationCo-cultural Communication Theorypolychronic time orientationculturepower distancedisplay rulesprejudiceethnocentrismStereotype Content Modelfeminine cultural valuesuncertainty avoidancehigh-context culturesworld-mindednessA co-cultural member's attempts to fit into the dominant culture.