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Communication
Q:
A speaker who plans the content, organization, and delivery of the speech in advance, but does not write the speech out word for word, uses which speech delivery method?
A) manuscripted
B) memorized
C) impromptu
D) extemporaneous
Q:
High-extraversion people report being better able to manage their emotional communication than low-extraversion people.
Q:
Through the process of deactivation, one is able to manage emotion by systematically desensitizing oneself to emotional experience.
Q:
When Jonah is suddenly and unexpectedly called out by his physical geography professor to explain how the warming of ocean currents due to global warming could trigger another ice age, he is required to use ___________ delivery.
A) manuscripted
B) memorized
C) impromptu
D) extemporaneous
Q:
Memorized delivery is also known as ____________, which is an ancient public speaking tradition that is fairly uncommon today due to time constraints and the risks involved.
A) oratory
B) allegory
C) improvisation
D) manuscripting
Q:
Research suggests that women experience emotion with greater intensity than men.
Q:
While preparing for his speech, David took time each afternoon to imagine himself walking confidently to the front of the room, smiling at his audience, and then speaking calmly and confidently. Which technique is David using to build his confidence and reduce his anxiety?
A) meditation
B) systematic desensitization
C) fear alleviation
D) performance visualization
Q:
A blended emotion occurs when you experience a primary emotion followed, separately, by a second primary emotion.
Q:
Although it is difficult to practice, reappraisal is the most effective strategy for managing emotion.
Q:
What do we call the general fear or anxiety associated with either real or anticipated communication with another person or persons?
A) communication apprehension
B) stage fright
C) public speaking anxiety
D) speech panic response
Q:
_________ refers to the nervousness we experience when we know we have to communicate publicly to an audience.
A) Communication apprehension
B) Stage fright
C) Public speaking anxiety
D) Speech panic response
Q:
Irrespective of culture, women experience more feelings of anger and men experience more feelings of guilt.
Q:
Synthesizing what you have learned throughout this chapter, what advice would you give Alex, who is preparing to give a speech in class and planning to use PowerPoint as a presentation aid? Specifically, what would you remind Alex about vocal and physical delivery, about presentation aid usage, and about practicing the speech?
Q:
Much of our online communication is asynchronous and provides us with a sense of invisibility.
Q:
Emotions can be triggered by our perception of outside events.
Q:
We've all heard the saying, "Practice makes perfect," but you've learned in this chapter that there are effective and also not-so-effective ways to practice. Synthesizing what you have learned throughout this chapter (and, quite possibly, others), explain what you understand to be effective methods of practicing for a speech.
Q:
Sexual activity is the most effective way to improve a bad mood.
Q:
Those who describe their moods as "good" are more likely to fall prey to the fundamental attribution error.
Q:
According to the textbook, emotions, feelings, and moods refer to the same human experiences.
Q:
Emotional contagion only occurs when negative emotions spread from one person to another.
Q:
List and describe the various types of presentation aids a speaker could use to clarify his or her message. Based on what you have learned in this chapter, what would you recommend as some guidelines for creating good presentation aids and for using them well during a presentation?
Q:
In traditional Chinese culture, shame and sad love are considered primary emotions.
Q:
Across cultures, women report experiencing more sadness, fear, shame, and guilt than men.
Q:
The six primary emotions exist only in Western cultures.
Q:
Imagine that you've finished this course, have done well, and have been hired to tutor students who are taking a course similar to this one. What would you say to help them understand the importance of effective speech delivery, as well as to help them learn how to deliver their presentations more effectively?
Q:
"It's not just what you say, but also how you say it." With this expression in mind, explain how nonverbal elements of vocal delivery help to make a message clear.
Q:
Impromptu speaking is difficult to do effectively. How can a speaker prepare himself or herself to speak effectively in this context?
Q:
High-extraversion people seem to experience positive emotions less often than low-extraversion people.
Q:
Research suggests that people in positive moods are generally more accurate at perceiving others.
Q:
List and define the four methods of speech delivery. Describe any advantages or disadvantages each method holds for speakers. For each method, identify a context in which that method of delivery would be appropriate.
Q:
Rational Emotive Behavior Therapy (REBT) is a method for helping neurotic people systematically purge themselves of self-defeating beliefs.
Q:
Lindsay is a fairly typical student in an introductory speech class. Her anxiety about giving speeches is by no means crippling, but she doesn't feel especially confident about her abilities. Based on what you've learned in this chapter, what advice would you give to help Lindsay build her self-confidence?
Q:
The authors of the textbook advise that speakers include brief reminders about important information related to the delivery of the speech in their speaking outlines.
A) True
B) False
Q:
The two most common strategies for managing emotions after they occur are suppression and repression.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingA blended emotion of surprise and joy, coupled with positive feelings such as excitement and amazement.
Q:
Sentence outlines that are written out word for word, exactly the way the speaker plans to give the speech, don't make good speaking outlines for most speakers.
A) True
B) False
Q:
Most audiences prefer a speaker to keep the organization, including the main points, of their speech a mystery so that they are not burdened with too many details in the introduction of the speech.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingA preventive strategy designed to focus your attention on only aspects of an event that don"t provoke undesired emotions.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingAn individual's attempt to inhibit thoughts, arousal, and outward behavioral displays of unwanted emotion.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingAn approach to managing emotions in which one counts to 10 (or, in extreme cases, to 100) before acting or speaking.
Q:
Speakers should avoid beginning their speech by posing a question because it takes the focus off the speaker and puts it onto the audience.
A) True
B) False
Q:
Anecdotes can be used effectively as the opening of a speech as long as they are vividly told and are clearly related to the topic of the speech.
A) True
B) False
Q:
Effective speeches usually begin with a statement such as, "Hi, my name is Jamaal, and I'm here to talk to you about. . . ."
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingA simultaneous experience of two or more primary emotions.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingThe sharing of messages that express emotional support or offer personal assistance.
Q:
"Your body is an engine and water is its oil" is an example of a simile.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingThe purging of negative emotions by expressing them openly.
Q:
Metaphors use the word like or as to compare two things.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingA near-constant state of arousal and negative thinking.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingWhen emotion-sharing rapidly spreads an emotion from one person to another.
Q:
Allusion refers to the repetition of the same consonant sound at the beginning of successive words in a speech.
A) True
B) False
Q:
Repetition of well-crafted sentences or specific terms and phrases can help leave a memorable impression on the speaker's audience.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingA negative primary emotion that occurs when you are interrupted or blocked from achieving your goal by the improper action of an external agent.
Q:
Including jargon and other technical language the audience doesn't understand in a speech is an effective way of building credibility on the subject and usually inspires an audience to want to learn more about the subject.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingAn intense reaction to an event, involving interpretation, physiological arousal, and communication.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingAn active process of changing how you think about the meaning of emotional situations in order to alter their emotional impact.
Q:
Words like "similarly," "next," and "in conclusion" are referred to as transitions.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingThe process of systemically desensitizing oneself to emotional experiences.
Q:
Speeches built around narratives usually use elements of other speech organization patterns.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingEmotions that involve unique and consistent behavioral displays across cultures.
Q:
The motivated sequence is based on the psychological elements of advertising.
A) True
B) False
Q:
Cause"effect pattern is one of the most effective to use when a speaker wants to convince an audience to engage in some action to solve a problem.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingIntentional avoidance of specific topics that provoke unwanted emotions.
Q:
Cause"effect pattern can be organized around cause-to-effect or effect-to-cause.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingAn intense sadness following a substantial loss.
Q:
Research suggests that audiences usually remember the middle points of a speech better than the first and last points.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingThe tendency to shy away from people, places, or activities that provoke unwanted emotions.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingAllowing emotions to dominate our thoughts and explosively expressing emotions.
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingAttempts to influence which emotions you feel and how and when you experience them.
Q:
A speech organized using a chronological pattern may present the main points of a message either forward or backward in a systematic time-related fashion.
A) True
B) False
Q:
Each main point should focus on two or three different ideas.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.ngerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingThe ability to interpret, manage, and communicate emotions effectively.
Q:
Match the concept, term, or theory with its correct response or definition.ngerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingLow-intensity states, not triggered by particular events, that last longer than feelings.
Q:
Every speech should have three main points.
A) True
B) False
Q:
Match the concept, term, or theory with its correct response or definition.ngerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingShort-term emotional reactions generating only limited arousal.
Q:
A ____________ is the final speech plan, complete with details, delivery tips, and notes about presentational aids.
Q:
Match the concept, term, or theory with its correct response or definition. anger
encounter structuring attention focus
feelings blended emotions
grief catharsis
Jefferson strategy chronic hostility
moods deactivation
passion emotion
primary emotions emotion management
Rational Emotive Behavior Therapy emotion-sharing
reappraisal emotional contagion
supportive communication emotional intelligence
suppression encounter avoidance
venting A therapeutic method for helping neurotic people systemically purge themselves of self-defeating beliefs.
Q:
What is wrong with the following excerpt from a phrase outline describing how to make stained glass?
I. Select and cut out design
A. Use the right kind of scissors
II. Trace paper pieces onto glass
A. Use waterproof marker
Q:
Match the concept, term, or theory with its correct response or definition.angerencounter structuringattention focusfeelingsblended emotionsgriefcatharsisJefferson strategychronic hostilitymoodsdeactivationpassionemotionprimary emotionsemotion managementRational Emotive Behavior Therapyemotion-sharingreappraisalemotional contagionsupportive communicationemotional intelligencesuppressionencounter avoidanceventingA form of communication in which we disclose our emotional experiences.
Q:
Besides grabbing attention, what else should a speaker accomplish during the introduction of a speech?