Q&A Hero

Q: According to the text, the basic goals of community policing and team policing are the same.

Q: The vision for each law enforcement department should be basically the same.

Q: Open communication between the police and the citizens they serve often leads to -identifying and solving problems.

Q: Because of its importance, training should be made the spearhead of change in getting -officers to accept the trANSition to community policing.

Q: One common pitfall in implementation of community policing is the expectation that the results will be immediate and measurable.

Q: When implementing a department's vision statement, those who have been antagonistic to the change process should simply be ignored.

Q: Decentralization is an operating principle that discourages flattening of the organization.

Q: Community policing brings police closer to the people, building relationships between police and community and among community members themselves.

Q: Resistance to change is one of the most serious and difficult issues to face in a trANSition.

Q: According to the text, direct interaction with citizens is required for police to develop a -comprehensive picture of their community.

Q: The Community Policing Consortium recommends that the entire workforce be directly involved in the visioning and planning processes.

Q: The smallest number of citizens and organizations needed to support and sustain a -community policing initiative is called critical mass.

Q: Community policing will require a change in management style, mission statement and -department organization.

Q: Community resistance is a trANSition impediment to COP implementation.

Q: Decentralization goes hand-in-hand with empowerment.

Q: One of the benefits to the community of implementing community policing includes a -reduction in crime.

Q: When analyzing the factors that impede implementing community policing, research found few obstacles to be community related.

Q: A number of skills are needed by police officers in the problem-oriented policing -environment; these include all of the following except: a. problem-solving ability. b. flexibility. c. creativity. d. dependency.

Q: Under a traditional police management structure, command officers and supervisors have complete authority over: a. communication. b. subordinates c. change. d. structure.

Q: The text definition of participatory leadership meANS that management: a. welcomes employee ideas and input. b. makes the decisions. c. seeks community input. d. looks to the governing agency.

Q: According to the text, evaluating the effectiveness of community policing requires that: a. crime reports be filed. b. arrests be made. c. performance indicators be carefully developed. d. efficiency be measured accurately.

Q: As the text states, the individual who has been given authority and enabled to make "decisions has: a. been promoted. b. become transitional management. c. exercised strategy. d. been empowered.

Q: A needs assessment should include: a. the department only. b. the community only. c. both the department and the community. d. neither the department nor the community.

Q: The most important consideration in selecting strategies to implement community policing is: a. the financial impact the strategies will have on the department and community. b. the willingness of officers to accept the assignments associated with the strategies. c. the potential for such strategies to lead to positive publicity. d. how well the strategies fit the unique needs of the community.

Q: Team policing and community policing can share the following characteristics, except: a. a neighborhood focus. b. decentralized decision making. c. community input. d. centralized decision making.

Q: Although there has not been a "standardized" organizational structure in law enforcement, the organizational structure of traditional law enforcement has been: a. based on a military model. b. a triage-shaped hierarchy. c. centralized model. d. decentralized model.

Q: Departments that have successfully implemented community policing generally have: a. flattened the bureaucracy, resulting in fewer management positions and more line -personnel. b. empowered patrol officers to make decisions and problem-solve. c. assigned permanent shifts and areas to allow officers and supervisors greater knowledge about the citizens, businesses, and organizations in the neighborhoods where they work. d. all of the above

Q: Flat organizations have: a. fewer staff departments. b. fewer sergeants. c. fewer patrol officers. d. all of the above

Q: If officer retention is to be maintained and loyalty and morale preserved and heightened, -officers must be: a. verbal. b. problem solving. c. empowered. d. strategic.

Q: When each individual has a voice in decisions, but top management retains the ultimate decision-making authority, this style of management is called ________ leadership. a. autocratic b. participatory c. democratic d. authoritative

Q: While all skills are important to a law enforcement officer, according the text, all of the -following skills are among the most important in the training of community policing -officersexcept: a. communication skills. b. firearms skills. c. leadership skills. d. problem-solving skills.

Q: Skills needed by officers in a problem-oriented police environment are: a. creativity and flexibility. b. imagination and intelligence. c. both a and b d. neither a nor b

Q: Which of the following is true regarding a strategic plan? a. It is independent of, and should not be restricted by, a department's budget. b. It should extend a maximum of two years, by which time most departments have fully implemented community policing. c. It should specify desired outcomes and include an annual assessment of the effectiveness of crime prevention efforts. d. all of the above

Q: When comparing community and team policing, both have: a. a neighborhood focus. b. centralized decision making. c. a crime attack model. d. all of the above

Q: When implementing the community policing philosophy, the proper order of steps to take is: a. vision statement, mission statement, needs assessment, strategic planning. b. needs assessment, mission statement, vision statement, strategic planning. c. strategic planning, needs assessment, vision statement, mission statement. d. vision statement, mission statement, strategic planning, needs assessment.

Q: According to the text, this department document will be different for each department and must be tailored to reflect the personnel within the department. a. change document b. mission statement c. strategic plan d. needs assessment

Q: What is among the most important considerations in successfully implementing the -community policing philosophy? a. a strong community relationship b. the backing of law enforcement c. gifted leadership in the community d. strong recruiting and selection of police personnel

Q: When introducing any innovation, the most difficult "adopters" to convince are the: a. late adopters. b. late majority. c. innovators. d. tertiary adopters.

Q: According to the text, which of the following is/are a concern(s) voiced by police unions about community policing? a. the likelihood of permanent shifts b. the increase of power the community will have in departmental matters c. the perceived softening of the police image d. all of the above

Q: In the context of community policing efforts, a critical mass is: a. the minimum number of officers needed to effectively implement the community policing philosophy. b. that segment of the community that believes community policing is "soft on crime" and, consequently, ineffective. c. a group of individuals with high levels of social engagement and, thus, who are more -effective in solving a community's problems. d. the faction within a police department itself that resists community policing, considering it to be "soft on crime."

Q: According to the text, an organization with fewer lieutenants and captains, fewer staff -departments, fewer staff assistants, more sergeants, and more patrol officers is an example ofan organization that is: a. well rounded. b. flat. c. top-heavy. d. decentralized.

Q: According to the text, community policing will require a change in: a. mission statement. b. departmental organization. c. the general approach to "fighting crime." d. all of the above

Q: Which of the following is not a likely benefit of implementing community policing? a. Prevention and detection of crime is increased. b. Positive relationships are built between police and community and among community members themselves. c. Immediate reduction of crime levels. d. Police resources are extended.

Q: Those individuals who embrace uncertainty and change are called: a. early adopters. b. late adopters. c. innovators. d. late majority.

Q: According to the text, the transition to community policing is made easier by: a. officers who accept orders unquestioningly. b. recognition of the importance of intrinsic rewards. c. the need to provide fewer services with more resources. d. all of the above

Q: All of the following are considered "participatory style" styles of leadership except: a. go by the book. b. teamwork. c. trust employees. d. problem solving.

Q: Discuss the key elements of problem-oriented policing.

Q: According to the text, ______________ is sometimes called alternative dispute resolution (ADR).

Q: The primary work unit in the professional model is the ______________an isolated event that requires police response.

Q: ______________ is the concept proposing that criminals tend to commit acts of crimes within a comfort zone located near but not too close to their residence.

Q: When discussing the SARA model, ______________ is acting to alleviate the problem.

Q: ______________ is the theory that successful implementation of a crime-reduction initiative does not really prevent crime.

Q: Crime mapping changes the focus from the criminal to the location of crimesthe ______________ where most crimes occur.

Q: ______________ calculates probabilities of a suspect's residence based on the locations of past crimes.

Q: _____________________________ is approaching criminal justice problems by considering the underlying problems that are categorized by the type of offense.

Q: In the DOC model, DOC stands for ______________, _____________ and _____________.

Q: Using the SARA model, the step that involves learning the problem's causes, scope, and -effects is _______________.

Q: The originator of the problem-oriented policing concept is _____________.

Q: In some cases, problem solving and crime-specific planning are not better options and -problems should always be solved with mediation.

Q: When using alternative dispute resolution techniques, the mediator guides the parties -involved to resolve the dispute as he or she would want it solved.

Q: Quantitative data examines the amount of change as a result of the response.

Q: Qualitative data examines excellence of the response.

Q: In the DOC model, the "D" stands for discretion.

Q: The magnet phenomenon occurs when a phone number or address is associated with a crime simply because it was a convenient number or address to use.

Q: In addressing public safety issues such as traffic crashes, hot spot mapping is often used.

Q: The most prevalent law enforcement response to identified problems is generally increased use of conventional strategies such as enforcement and patrol.

Q: According to the text, if a police officer is the mediator in a dispute, mediation may only result in a short-term solution.

Q: Crime mapping changes the focus from the criminal to the location of the crimes.

Q: The first step in problem-oriented policing is to move beyond just handling incidents. It calls for recognizing that incidents are often merely overt symptoms of problems.

Q: Process evaluation determines if the response was implemented as planned.

Q: CompStat is viewed by all law enforcement agencies as effective and ethical.

Q: According to the text, minimizing waste, expense, or unnecessary effort is effectiveness.

Q: The emphasis in community policing is efficiency.

Q: Events, as defined by the text, must be discrete, describable incidents.

Q: Technology has become an indispensable tool for law enforcement.

Q: The text states that during problem solving and decision making, it is important to deal with symptoms rather than causes.

Q: As defined in the text, qualitative data examines the amount of change as the result of the response.

Q: Crime-specific planning uses the principles of problem solving to focus on identified crime problems.

Q: Efficiency is doing the right things to produce a desired result.

Q: The text suggests the police department must increase police officers' freedom to make or participate in important decisions.