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Human Resource
Q:
An RJP can be effective during times of low unemployment.
Q:
The Fair Labor Standards Act includes provisions for the minimum wage, overtime, and child labor.
Q:
An RJP can be effective when the selection ratio for the job is high (there are few applicants for each job)
Q:
Most full time US employees receive about ten paid holidays per year.
Q:
It has been found that newcomers actively seek out the information they need rather than simply waiting for the organization to supply it to them.
Q:
Most new pension plans are defined benefit plans, and there are legal restrictions concerning how the money is invested.
Q:
The encounter stage of socialization begins when you make a formal commitment to join an organization.
Q:
Unemployment insurance is insurance that covers individuals who suffer a job-related illness or accident.
Q:
Newcomers need older insiders to effectively socialize to an organization..
Q:
A well run orientation program should take place over a period of time.
Q:
Everyone is covered by unemployment insurance.
Q:
Orientation programs often suffer from a lack of follow-up with the newcomer.
Q:
Self selection means that job seekers are eliminated from the applicant pool by HR specialists called 'self selectors'.
Q:
Realistic job previews tend to increase job satisfaction.
Q:
An organization is not legally required to offer any vacation time.
Q:
Pay compression is most likely to develop when the market rate for starting salaries increases at a rate faster than an organization can raise pay for individuals who are already on the payroll.
Q:
Anticipatory socialization occurs before the individual joins the organization.
Q:
Role conflict occurs when people get mixed signals about what is expected of them on the job.
Q:
Job classification is a method for determining the relative value or worth of a job to the organization so that individuals who perform that job can be compensated adequately and appropriately.
Q:
Norms are established by the employees themselves.
Q:
Internal equity involves comparisons to employees working in similar jobs in other companies.
Q:
In your text, the process of adjusting to a new organization is called organizational joining.
Q:
Scenario 9.1Chocolatta University, an institute of higher learning that educates future confectionary chefs, offers a very attractive benefits package. Costs associated with benefits are about double those of rival institutions, Jellibelli Tech and Truffle State. However, Chocolatta U. administrators feel that the extensive benefits attract the most talented faculty and staff in the world. Due to recent societal trends in fitness and health, Chocolatta U. has experienced a downturn in its funding support from global confectionary corporations seeing lower profits. The university's budget has therefore been reduced. Joy Almond, human resource benefits manager, has been asked to find ways to reduce expenditures on benefits, so that important university programs do not suffer.Refer to Scenario 9.1. Regardless of benefit reductions due to budget setbacks, Ms. Almond feels strongly that Chocolatta should continue to provide help for faculty and staff with recurring chocolate cravings. Otherwise, classroom materials tend to disappear, and employees get severe sugar headaches. Which type of benefit would this be classified as?a. Employee assistance planb. Life-cycle planc. Workers' compensationd. Health maintenance plane. Employee wellness plan
Q:
Scenario 9.1Chocolatta University, an institute of higher learning that educates future confectionary chefs, offers a very attractive benefits package. Costs associated with benefits are about double those of rival institutions, Jellibelli Tech and Truffle State. However, Chocolatta U. administrators feel that the extensive benefits attract the most talented faculty and staff in the world. Due to recent societal trends in fitness and health, Chocolatta U. has experienced a downturn in its funding support from global confectionary corporations seeing lower profits. The university's budget has therefore been reduced. Joy Almond, human resource benefits manager, has been asked to find ways to reduce expenditures on benefits, so that important university programs do not suffer.Refer to Scenario 9.1. Ms. Almond is considering one cost-cutting option, in which employees are asked to make a small co-payment for each doctor's or dentist's visit. What is this called?a. Cafeteria-style benefitsb. Coordination of benefitsc. Defined benefitsd. Sharing costse. Health maintenance organization
Q:
Little research has been published about the effectiveness of orientation programs.
Q:
Scenario 9.1Chocolatta University, an institute of higher learning that educates future confectionary chefs, offers a very attractive benefits package. Costs associated with benefits are about double those of rival institutions, Jellibelli Tech and Truffle State. However, Chocolatta U. administrators feel that the extensive benefits attract the most talented faculty and staff in the world. Due to recent societal trends in fitness and health, Chocolatta U. has experienced a downturn in its funding support from global confectionary corporations seeing lower profits. The university's budget has therefore been reduced. Joy Almond, human resource benefits manager, has been asked to find ways to reduce expenditures on benefits, so that important university programs do not suffer.Refer to Scenario 9.1. In the midst of all this activity, Professor Nestl severely burned himself while demonstrating in class the art of the flaming dessert. He will therefore be away from work and recuperating for three to six months. What benefit will help Professor Nestl pay his bills while he is out of commission?a. Unemployment insuranceb. Health maintenance organizationc. Social securityd. Elder caree. Workers' compensation
Q:
A problem with orientation programs is they almost never contain enough information.
Q:
Scenario 9.1Chocolatta University, an institute of higher learning that educates future confectionary chefs, offers a very attractive benefits package. Costs associated with benefits are about double those of rival institutions, Jellibelli Tech and Truffle State. However, Chocolatta U. administrators feel that the extensive benefits attract the most talented faculty and staff in the world. Due to recent societal trends in fitness and health, Chocolatta U. has experienced a downturn in its funding support from global confectionary corporations seeing lower profits. The university's budget has therefore been reduced. Joy Almond, human resource benefits manager, has been asked to find ways to reduce expenditures on benefits, so that important university programs do not suffer.Refer to Scenario 9.1. Which of the following is a benefit that Ms. Almond may NOT legally drop from Chocolatta's benefits package?a. Health insuranceb. Employee assistance programc. Unemployment insuranced. Life insurancee. Vacation pay
Q:
Self selection results in people turning down a job.
Q:
Scenario 9.1Chocolatta University, an institute of higher learning that educates future confectionary chefs, offers a very attractive benefits package. Costs associated with benefits are about double those of rival institutions, Jellibelli Tech and Truffle State. However, Chocolatta U. administrators feel that the extensive benefits attract the most talented faculty and staff in the world. Due to recent societal trends in fitness and health, Chocolatta U. has experienced a downturn in its funding support from global confectionary corporations seeing lower profits. The university's budget has therefore been reduced. Joy Almond, human resource benefits manager, has been asked to find ways to reduce expenditures on benefits, so that important university programs do not suffer.Refer to Scenario 9.1. Chocolatta University administrators justify the high costs of its benefits programs by espousing which particular theory?a. Equity theoryb. Efficiency wage theoryc. Motivational theoryd. Expectancy theorye. Reinforcement theory
Q:
Role overload occurs when the employee does not have enough work to do.
Q:
A program that allows employees to select the benefits they want is called a(n)a. cafeteria-style benefits planb. employee assistance planc. wellness programd. defined benefit plane. workers' compensation
Q:
Role ambiguity means that the employee is unclear about their role in the organization.
Q:
A special program that helps employees with drug or alcohol problems is called a(n)
a. cafeteria-style benefits plan
b. employee assistance plan
c. wellness program
d. defined benefit plan
e. workers' compensation
Q:
An RJP can be delivered viaa. Printed media b. Discussions c. Audiovisualsd. All of the above
Q:
A special program that helps prevent employee sickness is called a(n)
a. defined contribution plan
b. employee assistance plan
c. wellness program
d. defined benefit plan
e. workers' compensation
Q:
An RJP addresses which stage of the socialization process:a. Encounter b. Anticipatory c. Matured. Change and acquisition
Q:
All of the following are nonmandated benefits EXCEPT?
a. paid time off
b. workers' compensation
c. health insurance
d. defined benefit plan
e. defined contribution plan
Q:
The last stage of socialization is:a. Encounter b. Anticipatory c. Matured. Change and acquisition
Q:
Which of the following is NOT a mandated benefit?
a. workers' compensation
b. social security
c. unemployment insurance
d. private pension plan
e. all of these benefits are mandated
Q:
Well run orientation programs commonly contain which of the following:
a. All information is given in 1 day
b. 1 way
c. Both technical and social information
d. A tenseness to sharpen the newcomers drive
Q:
Which mandated type of insurance covers individuals who suffer a job-related illness or accident?
a. Unemployment insurance
b. Social security
c. Workers' compensation
d. Health insurance
e. Accidental death and dismemberment insurance
Q:
Which of the following is a common objective of a new employee orientation program?
a. Reduced turnover
b. Reduced start up costs
c. Reduced newcomer stress and anxiety
d. All of the above a common objectives of orientation programs
Q:
Which mandated employee benefit is designed to provide a basic subsistence payment to employees between jobs?
a. Unemployment insurance
b. Social security
c. Workers' compensation
d. Medical insurance
e. Accidental death and dismemberment insurance
Q:
When Piccadilly Cafeterias filed for bankruptcy protection, its pension fund did not have enough assets to cover expected future payments. Which law ensures that retirees will receive their pensions as promised?
a. Tax Reform Act of 1986
b. Tax Reform Act of 1997
c. ERISA
d. FMLA
e. Economic Recovery Tax Act
Q:
What is true about published research on the effectiveness of orientation programs?
a. There is very little published on them
b. They have been extensively studied and researched
c. Your book ignore this issue
d. The research is extensive, but only in training journals.
Q:
A problem with orientation programs is:
a. information overload
b. too much paperwork
c. too much selling of the organization
d. scare tactics
e. all of the above are problems with orientation programs
Q:
When is pay compression MOST likely to develop?
a. When employee skill levels increase faster than managerial skill levels
b. When the market rate for starting salaries increases faster than organizations can give raises to existing employees
c. When an organization's internal resources increase faster than it is able to hire new employees
d. When the organization can provide monetary rewards more easily than intangible benefits
e. When existing employees make more than new entrants in the organization
Q:
Organizational insiders possess all of the following, except:a. Accurate expectations b. Other insiders c. A mentord. A knowledge base
Q:
How does the United States rank in terms of the cost of benefits relative to that of other countries around the globe?
a. Much higher
b. A little higher
c. About the same
d. Lower
e. Costs cannot be compared across countries.
Q:
Role ambiguity means that:
a. The employee sees the job as more then they can do.
b. The employee is unclear of their role in the organization
c. The employee receives mixed messages about their job
d. The group norms are being violated
Q:
Money spent on benefits affects
a. involuntary turnover.
b. workers' compensation.
c. social security.
d. unemployment insurance.
e. job satisfaction.
Q:
Credit Suisse offers benefits that are better than a typical US company. It justifies the cost of the benefits by using which theory?
a. Equity theory
b. Motivational theory
c. Efficiency wage theory
d. Expectancy theory
e. Reinforcement theory
Q:
All of the following are problems with new employee orientation EXCEPT:
a. too much emphasis on paperwork
b. too much selling of the organization
c. too much emphasis on an organization's mission, vision and values
d. one shot mentality
Q:
Which individual in an organization plays a pivotal role in new employee orientation?a. staff of HRD department b. supervisor c. trainerd. co-worker
Q:
The Department of Defense publishes pay charts for enlisted and officer pay. This indicates the level of ______ in the DOD.
a. pay compression
b. pay secrecy
c. pay inversion
d. wage inflation
e. the cost of living
Q:
Orientation programs provide which of the following benefits?
a. reduce newcomers stress and anxiety
b. assist newcomer in learning organizational culture and values
c. encourage development of positive attitudes
d. all of the above are benefits of new employee orientation
Q:
An aspect of a job for which an organization is willing to provide compensation is called a
a. comparable worth issue.
b. pay grade.
c. job class.
d. compensable factor.
e. job evaluation.
Q:
Newcomers to an organization need to be successful in the socialization into their new organization. Insiders can provide newcomers with all of the following EXCEPT:a. accurate expectations b. knowledge base c. other insidersd. cultural bias
Q:
Which job evaluation method identifies a job's various compensable factors for which the organization is willing to provide compensation?
a. Job ranking
b. Classification system
c. Point system
d. Job analysis
e. Comparable worth
Q:
The job evaluation system that results in a number of job grades is called
a. job ranking.
b. the classification system.
c. the point system.
d. the factor comparison method.
e. job analysis.
Q:
Which of the following is a positive outcome of socialization?
a. greater knowledge of the organization and work groups
b. the formulation of attitudes that make groups work
c. behaviors that lead to personal and organizational effectiveness
d. all of the above are benefits of socialization
Q:
When an employee feels his/her role is unclear, the employee is said to be experiencing:a. role overload b. role conflict c. role ambiguityd. role uncertainty
Q:
The U.S. postal system utilizes different job grades to pay employees, which is part of a
a. job ranking system
b. classification system
c. regression-based system
d. factor comparison method
e. No method
Q:
Newcomers need all of the following except?
a. accurate expectations
b. a knowledge base
c. other insiders to compare their judgements with
d. a friendly supervisor
Q:
What is the general method used to determine the relative value or worth of jobs to an organization?
a. Job analysis
b. Comparable worth
c. Job evaluation
d. Compensable factors
e. Pay compression
Q:
Stock options generally tend to have ______ timelines, so managers may be motivated to make short-term decisions that are likely to drive up stock prices even though a different decision might have been better for the firm's success.
a. short
b. long
c. relatively short
d. relatively long
e. really long
Q:
Orientation program designers can reduce the problem of information overload by:
a. conducting the program in phases over time
b. including only essential information in the initial phase
c. following up with newcomers to assure understanding
d. providing written materials
e. all of the above would be effective
Q:
______ are typically a function of the performance of the organization and are less dependent on the perceived performance of the executive.
a. Bonuses
b. Pay levels
c. Wages
d. Benefits
e. Stock options
Q:
A key element in designing an effective orientation program is to:
a. include frequent interaction with supervisors and peers
b. include frequent interaction with top management
c. include frequent interaction with the HR department
d. keep the new employees in the classroom for the entire program
Q:
Under ERISA, vesting rights become operational after ______ years at the most, and employees with less service are still usually eligible to receive some portion of their retirement benefits.
a. 2
b. 8
c. 4
d. 10
e. 6
Q:
Realistic job previews increase job satisfaction because:
a. people who get these are generally paid more money
b. it keeps people with the organization, even if it is not the place for them
c. it increases their level of personal commitment to the job and the organization
d. research shows it does not increase job satisfaction
Q:
Organizations are MOST likely to be able to pay below-market compensation rates in an area with
a. high unemployment.
b. high cost of living.
c. high wage levels.
d. high labor costs.
e. highly skilled workers.
Q:
According to the text what is true about experimental design evaluations:a. They are easy to use in almost any organization b. They are cheaper to do than case studies c. They should be the only method used for evaluating HRD programsd. They are difficult to use due to organizational constraints
Q:
Which of the following would be considered a DISADVANTAGE of the use of above-market compensation?
a. It may encourage voluntary turnover.
b. It is less costly to the organization.
c. It may create a culture of competitive superiority.
d. It may not attract the highest-quality employees.
e. It may encourage a sense of entitlement among employees.
Q:
Relational research typically involves the use of what type of statistical measurement?a. Regression b. Correlation c. A t-testd. A z-test
Q:
A laborer who is responsible for landscaping a local golf course likely receives
a. a salary.
b. a wage.
c. broad incentive pay.
d. no overtime.
e. a pension but no worker's comp.
Q:
A quasi-experimental research design could be:
a. A non equivalent control group
b. A time series
c. A pre post test
d. Both A and B are quasi-experimental designs
Q:
In general, salaries are paid to
a. professionals.
b. executives.
c. line workers.
d. all of these.
e. both professionals and executives.
Q:
A case study research design:
a. Is easy to use to evaluate training
b. Is questionable since there is no pre training information
c. Measures only results
d. Is very commonly used to evaluate training