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Human Resource
Q:
Wangkyo is an electrical engineer who designs power systems for factories. His employer is sending him on a foreign assignment for one month, to design a system for a new factory that is being built overseas. Which skills will be MOST important to Wangkyo in his foreign assignment?
a. Technical skills
b. Language skills
c. Cultural skills
d. Financial skills
e. Leadership skills
Q:
A relatively permanent change in behavior, cognition or effect that occurs as a result of one's interaction with the environment is referred to as:a. boundary spanning b. Learning c. behavioral modelingd. cognitive effect
Q:
Which of the following is NOT likely to be a part of a compensation package designed for an expatriate?
a. Housing benefits
b. Job location assistance for the spouse
c. A cost-of-living allowance
d. A hardship premium
e. Unlimited travel to and from the home country
Q:
The argument that teaching adults requires a different set of instructional techniques than those typically used to teach children is called:a. gerontology b. andragogy c. pedagogyd. contiguity
Q:
When a company hires host-country nationals to staff foreign locations in underdeveloped countries, it must often
a. offer exercise classes.
b. provide extensive training and development.
c. hire a consultant.
d. seek permission from competitors.
e. cut the benefits package provided to employees.
Q:
When something that you learned prior to training inhibits your recall of the newly-learned material, this is called:a. interference b. meaningfulness c. physical fidelityd. zero transfer
Q:
Overlearning
a. would be good for training emergency procedures (e.g., CPR)
b. will increase training costs
c. does increase the retention of the training material
d. all of the above are true
Q:
Prakash is a human resource manager for an Indian company that is building a manufacturing plant in Singapore. The plant will be staffed with Indian managers and local workers. Which advice would NOT be appropriate for Prakash?
a. You must understand legal requirements for compensation in Singapore.
b. You must consider the Indian government's legal requirements for compensation.
c. Compensation for workers in Singapore will likely be the same as for workers in India.
d. Workers in Singapore will have different preferences for compensation and benefits than will Indian workers.
e. The cost of living is different in Singapore than it is in India, so compensation policy must account for that difference.
Q:
Celebrity Cruises is based in Florida, but it hires workers from various countries to communicate with and serve guests from around the world. Which of the following is an accurate statement?
a. Celebrity will need to provide the same training to all of its foreign workers.
b. Celebrity will need to provide the same training to all of its workers.
c. Celebrity will need to tailor training to best develop workers from various countries.
d. Celebrity will not need to train its workers.
e. Celebrity will only need to train workers who have contact with customers; other workers need no training.
Q:
Overlearning
a. would be good for training emergency procedures (e.g., CPR)
b. is a waste of the training budget
c. means that training stops once people have achieved basic mastery of the skill
d. means that the training is over the trainees head
Q:
Locating a facility in a relatively underdeveloped area will impact all of the following human resource activities EXCEPT
a. training needs.
b. recruitment activities.
c. selection requirements.
d. development issues.
e. production design.
Q:
According to cognitive resource allocation theory skills acquisition occurs in the following three phases?a. learning knowledge, knowledge compilation and procedural knowledge b. declarative knowledge, knowledge compilation and understanding c. declarative knowledge, knowledge memorization and procedural knowledged. declarative knowledge, knowledge compilation and procedural knowledge
Q:
Local issues that must be dealt with by firms conducting business in foreign markets include all of the following EXCEPT
a. recruiting.
b. compensation.
c. selection.
d. human resource technology.
e. training.
Q:
Personality is:
a. Something than changes almost monthly
b. Of no interest to trainers
c. A key part of motivation theory
d. A stable set of personal characteristics that account for consistent patterns of behavior.
Q:
Under which international strategy will several companies agree to cooperate for mutual benefit?
a. Exporting
b. Importing
c. Direct investment
d. Multinational organization
e. Strategic alliance
Q:
In choosing between whole versus part learning:
a. Whole learning is always better than part learning
b. Part learning is always better then whole learning
c. The choice depends on the nature of the task to be learned
d. It simply does not matter which method you select
Q:
What is an advantage of direct investment in another country?
a. Less risk is involved.
b. It is not expensive.
c. There is more profit potential.
d. The facility is less integrated in the foreign market.
e. Synergy between business partners is achieved.
Q:
Conducting an 8 hour training program in one 8-hour session starting at 8 am and going until 5 PM (1 hour for lunch) is an example of:a. Overlearning b. Active practice c. Massed practiced. Spaced practice
Q:
Conducting an 8 hour training program in 4 sessions of 2 hours each over a period of 4 days is an example of:a. Overlearning b. Active practice c. Massed practiced. Spaced practice
Q:
Under which two approaches to international business will the human resource function be LEAST affected?
a. Licensing and joint ventures
b. Direct investment and strategic alliances
c. Exporting and licensing
d. Joint ventures and strategic alliances
e. Exporting and direct investment
Q:
What is the term used when a company lets a foreign firm make and/or distribute its products in a local market?
a. Exporting
b. Licensing
c. Direct investment
d. Joint venture
e. Strategic alliance
Q:
Research has shown that:
a. Only active practice can help learning
b. Mental practice is not does not help learning
c. Mental practice is effective for both cognitive an physical tasks
d. Practice simply does not help learning
Q:
Mental practice involves
a. The trainee repeatedly performing the task to be learned
b. The trainee mentally rehearsing what is being learned
c. Both A & B are mental practice
d. Neither A or B is mental practice
Q:
Siemens has a complex matrix organization structure. Managers who have been with the company for years and built relationships are the most effective. Someone with a cultural dimension of ______ is more likely to experience success there.
a. femininity
b. uncertainty avoidance
c. time orientation
d. power distance
e. collectivism
Q:
Active practice involves
a. The trainee repeatedly performing the task to be learned
b. The trainee mentally rehearsing what is being learned
c. Both A & B are active practice
d. Neither A or B is active practice
Q:
John prefers to work by himself on projects and avoids group work that requires him to monitor the actions of others. He would score highly on the ____ dimension of Hofstede's model of culture.
a. power distance
b. individualism
c. masculinity
d. uncertainty avoidance
e. time orientation
Q:
What aspect of international business do NAFTA and the EU represent?
a. Tariff systems
b. Economic communities
c. Trade controls
d. Export regulations
e. Quota guidelines
Q:
Suppose an attribute-treatment interaction was found between the type of computer training provided (lecture versus self-paced) and the learning styles of different trainees. In particular, trainees who were strong in Abstract Conceptualization (AC) did much better in the self-paced training than did trainees who scored lower on this attribute. Based on this, if the trainer wants the most effective outcomes possible, which of the following statements is TRUE?a. all trainees should receive lecture-based trainingb. all trainees should receive self-paced trainingc. trainees who score low on AC should not be placed in the self-paced training conditiond. trainees who score low on AC should not be placed in the lecture-based training
Q:
Dietrich prefers structured circumstances instead of situations that are relatively ambiguous. Which cultural dimension does he exhibit?
a. Individualism
b. Collectivism
c. Masculinity
d. Time orientation
e. Uncertainty Avoidance
Q:
The extent to which a trainee can attach a similar meaning to events that occur both in the training session, as well as on the job, is called ______________ fidelity.a. environmental b. psychological c. physicald. marital
Q:
Describing the learning goal, analyzing the initial state of the learner, finding out what will let the trainer learn and monitoring and assessing progress are part of what field of learning?a. Social psychology b. Educational psychology c. Organizational behaviord. Instructional psychology
Q:
No outplacement firms exist in several Middle Eastern countries because the religion of Islam specifies that individuals should not benefit financially from other people's misfortunes. This cultural factor pertains to what type of difference?
a. Language
b. Business practices
c. Children's rights
d. Roles
e. Personal norms
Q:
Which international staffing model involves staffing high-level foreign jobs with parent-country nationals?
a. Globalcentric
b. Polycentric
c. Geocentric
d. Egocentric
e. None of these
Q:
A student who studied for this exam for two hours a day for four days would most clearly be using (or demonstrating):a. whole learning b. spaced practice c. Overlearningd. massed practice
Q:
Gagne argued that training could be improved using 3 principles. They are:
a. Task association, component task achievement, task sequencing
b. Task analysis, component task achievement, task spacing
c. Task analysis, component task achievement, task sequencing
d. Task analysis, component task analysis, task sequencing
Q:
Under a geocentric staffing model,
a. host-country nationals are used heavily because they know the local markets.
b. the organization will have a skeleton human resource department at the host-country location, while the home-country human resource department retains all control.
c. the organization seeks to hire the best person available for a position regardless of where the individual comes from.
d. expatriate home-country nationals are hired to fill higher-level foreign positions.
e. the home-office perspective takes precedence over local issues.
Q:
Which country is NOT experiencing rapid population growth?
a. China
b. Canada
c. India
d. Indonesia
e. Mexico
Q:
Trainability is thought to be influenced by all of the following factors EXCEPT:
a. the ability of trainees
b. perceptions of the supportiveness of the work environment
c. the ability of the trainer to effectively communicate the content of training
d. the motivation level of trainees
Q:
Which of the following trends is NOT true of developed nations today (such as the United States, Japan, the United Kingdom, and so on)?
a. Population growth is slowing.
b. International trade is expanding.
c. The labor force is growing quickly.
d. Competition from foreign countries is increasing.
e. Countries are becoming increasingly interdependent.
Q:
When learning a new language, pairing a new word with a picture of an object is an example of:a. The law of effect b. Contiguity c. Reinforcementd. Practice
Q:
Kolb's Learning style inventory assess an individual's orientation towards each of four modes of the learning process.
Q:
All EXCEPT which of the following countries are considered the leading industrial powers in today's global economy?
a. The United States
b. Japan
c. Germany
d. India
e. All of these are considered leading industrial powers.
Q:
Which industrialized nation emerged as the only intact major power after World War II?
a. The United States
b. Japan
c. Germany
d. Canada
e. Africa
Q:
Gagne's five categories of human performance are all pretty much the same, just with different names.
Q:
How does an organization evaluate its compliance with legal requirements?
Q:
ACT* theory assumes that the learning process is the same regardless of the material being learned.
Q:
Feedback can be both informational and knowledge forming.
Q:
What worker rights are regulated by the National Labor Relations Act? How does this Act differ from the other two significant pieces of legislation regarding labor relationsthe Taft-Hartley Act and the Landrum-Griffin Act?
Q:
Summarize the protections that workers are afforded under the Fair Labor Standards Act.
Q:
Individuals with low levels of cognitive playfulness are more affected by positive feedback than individuals with high levels of cognitive playfulness.
Q:
Experiencing negative events on the job prior to training will always decrease a trainee's motivation to learn.
Q:
Describe the two types of sexual harassment identified by the courts.
Q:
If a trainee views training as a remedial event they will learn less than if they view it as an opportunity to advance.
Q:
Describe the regulatory process for human resource management in the United States.
Q:
Cognitive architecture is the only determinant of how people process information.
Q:
External legal audits are inexpensive.
Q:
Ian owns a construction company with five employees. He wants to fire someone. He has no legal staff to advise him, so he should terminate the employee now.
Q:
Practice alone will make for a strong association.
Q:
All managers must understand and be intimately familiar with the various laws that restrict and govern their behavior vis--vis their employees.
Q:
Expert performance is being very good at almost everything
Q:
Declarative knowledge is forming a mental representation of the task.
Q:
The first step of legal compliance is to ensure that managers clearly understand the laws that govern every aspect of human resource management.
Q:
The Equal Pay act 's provisions expand the rights of the government or law enforcement agencies to collect information about and pursue potential terrorists.
Q:
Gerontology is the study of old age and aging.
Q:
ATI is the attitude treatment interaction theory
Q:
The Privacy Act of 1974 prohibits employers from collecting any genetic information about their employees, including information about family history of disease.
Q:
An example of stimulus variability would be allowing the trainees to practice on different types of stoves they may be asked to cook on at work.
Q:
Disparate impact occurs when an employer knowingly practices illegal discrimination.
Q:
Interference refers to things you learned before the training session or information received after the training.
Q:
A BFOQ exception must be supported with a justified position of business necessity.
Q:
Experiencing negative events on the job prior to training can have a negative impact on a person's performance in a training program.
Q:
In some cases, a regulation may be unintentionally ambiguous or may be interpreted by the courts in different ways over time.
Q:
One catalyst for modifying or enhancing the human resource legal environment may be social change.
Q:
Component task achievement means that each task must be fully completed before the entire task is performed correctly.
Q:
Overlearning - learning something beyond the point of mastery is always a waste of time.
Q:
Scenario 2.1Tia's Tamale Factory employs 50 workers to make and ship food products all over the United States. Tia's factory is located in Southern California, in a community where 60 percent of the residents have Spanish surnames or identify themselves as Hispanic. Tia must hire a new cook and despite her best efforts, she gets only three applicants. Conchita is a 35-year-old Hispanic female, Sancho is a 17-year-old Hispanic male, and Maureen is a 48-year-old white woman who uses a wheelchair.Refer to Scenario 2.1. Suppose Tia hires Sancho and requires him to take a drug test because of safety issues on the job. Can Tia legally require this?a. Yes. Tia can require Sancho to take a drug test.b. Yes. However, Tia can only require Sancho to take a drug test before making a job offer.c. No. This would be against the FLSA.d. No. This would violate the ADA.e. No. This would violate the ADEA.
Q:
Learning is defined a short-term change in behavior:
Q:
Scenario 2.1Tia's Tamale Factory employs 50 workers to make and ship food products all over the United States. Tia's factory is located in Southern California, in a community where 60 percent of the residents have Spanish surnames or identify themselves as Hispanic. Tia must hire a new cook and despite her best efforts, she gets only three applicants. Conchita is a 35-year-old Hispanic female, Sancho is a 17-year-old Hispanic male, and Maureen is a 48-year-old white woman who uses a wheelchair.Refer to Scenario 2.1. Suppose Conchita and Maureen are equally qualified but Tia must raise the stove at a cost of $10,000 to accommodate Maureen's wheelchair. To avoid the expense, Tia hires Conchita. It is likely this action isa. lawful under ADA because the applicants were equally qualified.b. unlawful under Title VII because the applicants were of different races.c. lawful under ADA if the accommodation was an undue hardship on Tia.d. lawful under ADA. Maureen is not considered disabled under ADA because her disability is correctable with a wheelchair.e. unlawful under the ADA because Tia has to accommodate Maureen regardless of expense.
Q:
Learning is defined as a permanent change in behavior, cognition or affect.
Q:
Scenario 2.1Tia's Tamale Factory employs 50 workers to make and ship food products all over the United States. Tia's factory is located in Southern California, in a community where 60 percent of the residents have Spanish surnames or identify themselves as Hispanic. Tia must hire a new cook and despite her best efforts, she gets only three applicants. Conchita is a 35-year-old Hispanic female, Sancho is a 17-year-old Hispanic male, and Maureen is a 48-year-old white woman who uses a wheelchair.Refer to Scenario 2.1. Suppose Conchita and Maureen are equally qualified and Tia flips a coin to decide between them. The coin lands on tails and accordingly Tia hires Maureen. This action would probably bea. a violation of Executive Order 11246.b. a violation of the Equal Protection Clause of the Fourteenth Amendment.c. a violation of Title VII.d. not a violation of Title VII because the other employees are primarily Hispanic.e. permissible under Title VII because the applicants were treated equally.