Q&A Hero

Q: The view of HRM as part of the legal enforcement arm of an organization is largely applicable a. in the industrialized nations. b. only in the United States. c. in the United States, Canada, and Mexico. d. in the G8 countries. e. nowhere.

Q: The two events that lead to the development of company training programs for unskilled and semi-skilled workers werea. World War II & the Industrial revolution b. World War I & the Industrial revolution c. The Model T & World War Id. The Model T & World War II

Q: One of the first factors that increased the importance of human resource management was a. the 1964 Civil Rights Act. b. the worker revolution. c. technological advances in computers. d. the increase in manufacturing. e. the growth in the service sector.

Q: Training semi-skilled workers to use machines after the Industrial Revolution was done by:a. Factory Schools b. Corporate Universities c. Yeoman Trainingd. Apprentice programs

Q: Apprenticeship traininga. Began in the 1920's b. Has been used to train skilled workers and even physicians c. Has been used only for skilled tradesd. Is no longer used

Q: The core of all HRD efforts isa. Profit c. New skillsb. Learning d. Reducing costs

Q: In the needs assessment phase the gap can be:a. A current deficiency b. A new challenge that demands change c. Both A & B above are gapsd. None of the above are a gap

Q: According to the 'new learning & performance wheel' what is true about Business Strategy? a. It should be at the hub or center of HRD efforts b. It should not be a part of the wheel c. It is included in the 'upper right spokes' d. It is included in the 'lower left spokes'

Q: According to Lee, storge love is characterized by a. obsession, desperation, and possession. b. stability, strong friendship, and mutual respect. c. objective evaluation of advantages and disadvantages. d. passion-centered love.

Q: According to the Upjohn institute what percent of hourly employees lack some basic skills?a. 75b. 25-40 c. 3-5d. about 10 percent

Q: According to Lee, the ludus lover is interested in a relationship high in a. passion. b. stability. c. practicality. d. game-playing.

Q: What is true about a Learning organization?a. HRD people do not like the conceptb. Over 90% of HRD executives think it is important for organizations to become a learning organizationsc. It is now required by federal law.d. It is something an organization can achieve by passing a certification exam

Q: Individuals who see love as a game of skill and strategy have a _________ love style. a. ludus b. eros c. storge d. passion

Q: The work force is:a. Getting younger b. Staying about the same age-wise c. Getting olderd. No one really knows

Q: According to Lee, _________ love focuses primarily on physical attraction and has a strong sense of passion. a. ludus b. eros c. storge d. passion

Q: A challenge currently facing the HRD field is: a. Increasing workforce diversity b. Competing in a global economy c. Eliminating the skills gap d. All of the above are challenges HRD faces

Q: Compared to Sternberg's perspective on love relationships, Lee focuses on a. secondary love styles only. b. individual love styles. c. the interactions between those involved. d. intimacy, passion, and commitment.

Q: Strategic management involves all of the following except?a. Strategy formulation b. Control c. Strategy recordingd. Strategy implementation

Q: According to Sternberg, __________ relationships are made up of all three elements of love. a. consummate b. empty c. companionate d. romantic

Q: Which of the following is not a typical T & D function?a. Employee discipline b. Employee orientation c. Technical trainingd. Coaching

Q: Sammy and Deidre married within six weeks of meeting. Their relationship has commitment and passion, but no intimacy. It is also known as ________ love. a. fatuous b. empty c. companionate d. romantic

Q: A staff organization generally:a. Gives direct orders to workers b. Advises and consults c. Directly produces goods and servicesd. Does not include the HR department

Q: When couples have relationships that include intimacy and commitment but no passion, Sternberg refers to it as __________ love. a. committed b. empty c. companionate d. romantic

Q: Which of the following is a secondary function of HRM? a. Compensation and benefits b. Labor relations c. Health and safety d. Performance Management and performance appraisal systems

Q: Mr. and Mrs. Stevens have been married for 35 years. Their kids think their relationship is without passion and intimacy or typical of __________ love, when, in fact, it is full of intimacy and commitment, which is indicative of __________ love. a. emotional; empty b. emotional; romantic c. empty; companionate d. passion; storge

Q: Which of the following is not a primary function of HRM?a. Compensation and benefits b. Staffing c. Health and safetyd. Performance Management

Q: ASTD stands for:a. The Alaskan Society for Training & Developmentb. The American Society for Training & Developmentc. The American Society for Teaching Dramad. The American Society for Technical Development

Q: Xavier is committed to his relationship with Augusta even though he no longer feels passion and intimacy with her. This is also known as __________ love. a. empty b. emotional c. romantic d. passionate

Q: By combining the primary elements of intimacy and passion, you get the ________ pattern of loving. a. empty b. emotional c. romantic d. passionate

Q: The Human Relations movement began in the:a. Late 1930's b. Late 1890's c. Late 1940'sd. 1950's at Harvard

Q: The three primary elements of intimacy, passion, and commitment are often thought of as the ___________, physical, and cognitive aspects of love. a. empty b. emotional c. romantic d. passionate

Q: An undesirable by-product of the factory system was:a. Higher taxes for the factory owners b. Abuse of unskilled workers and children c. The creation of labor unionsd. Lack of strong government regulation

Q: When intimacy is the only component present, Sternberg refers to the relationship style as a. liking. b. infatuation. c. empty love. d. intimacy.

Q: During World War II the TWI (Training within Industry) was established by the:a. Federal Government c. US Chamber of Commerceb. State of New York d. General Electric

Q: Strong attraction or passion for another without intimacy or commitment is also known as a. liking. b. infatuation. c. empty love. d. intimacy.

Q: The four step instructional training method introduced in World War I used the following steps:a. Show and tell c. Show - tell - do and checkb. Tell - do and check d. Show - tell and do

Q: The Smith-Hughes bill was passed in:a. 1809 c. 1872b. 1917 d. 1907

Q: Darren has asked his fiance to marry him, and she has agreed. According to Sternberg, Darren's conscious decision to maintain this relationship over the long term is also known as a. eros. b. commitment. c. passion. d. intimacy.

Q: Which of the following is NOT viewed as a primary human resource management (HRM) function? a. HR planning b. Designing performance management and performance appraisal systems c. Staffing d. Compensation and benefits

Q: Elizabeth likes that she can tell Blake anything, and for him, the feeling is mutual. According to Sternberg, Elizabeth and Blake are high in the ________ component of love. a. eros b. storge c. passion d. intimacy

Q: HRD interventions can be evaluated using a variety of "hard" and "soft" measures. Which of the following would NOT be a "hard" measure? a. immediate, post training, employee survey b. cost-benefit analysis c. reduced employee turnover d. increased customer satisfaction and retention

Q: A four-step, sequential process used to design HRD interventions is called: a. PDAC (plan, do, act, check) b. PDCA (plan, design, check, assess) c. ADImE (assess, design, implement, evaluate) d. SADIE (survey, access, develop, implement, evaluate)

Q: When we feel chemistry for someone, Sternberg says we are high in a. eros. b. storge. c. passion. d. intimacy.

Q: Diversity in the workforce includes what groups of employees? a. Older workers b. Women c. Workers of different ethnic and racial backgrounds d. All of the above are considered diverse groups

Q: Grayson thinks Dylan is very attractive and finds herself thinking about his smile (and his terrific body) constantly. Grayson's feelings for Dylan best typify the _________ component of love in Sternberg's model. a. eros b. storge c. cognition d. passion

Q: According to Sternberg's triangular theory of love, the _____________ component involves sexual desire and physical attraction. a. affection b. passion c. cognition d. respect

Q: The HRCI offers which of the following designations upon passing a written exam and having 2 years exempt-level HR experience? a. PHR, Professional in Human Resources b. HRDP, Human Resource Development Professional c. HRE, Human Resources Executive d. AHR, Administrator in HR

Q: Which of the following function is NOT for a large HRD department?a. management training & development c. organizational development specialistb. skills training administrator d . compensation and benefits specialist

Q: Within Sternberg's triangular model of love, the __________ component includes trust, caring, warmth, and honesty. a. affection b. passion c. intimacy d. respect

Q: The two significant historical events that impacted the training of unskilled and semiskilled workers were: a. The introduction of the Ford model T and World War I b. The introduction of the Ford model T and World War II c. The introduction of the Steam engine and World War I d. The introduction of the Cotton Gin and the Civil War

Q: According to Sternberg, love relies on three primary elements: intimacy, __________, and commitment. a. affection b. passion c. cognition d. respect

Q: One successful way to begin a conflict discussion involves the use of I-language. According to Gottman, this is called a. a soft startup. b. a repair attempt. c. self-soothing. d. finding common groups.

Q: The Smith-Hughes Act of 1917 granted funds to the states to: a. Build highways b. Training Managers c. Build new universities d. Train people in agriculture, home economics, industry and teacher training

Q: Whenever Jayden brings up a heated issue she would like to resolve, her partner, Neil, refuses to respond or leaves the room. This is an example of ____________, one of Gottman's four horseman related to conflict. a. criticism b. contempt c. defensiveness d. stonewalling

Q: The introduction of the model T assembly line impacted training in what way? a. Made it less important b. No impact c. Who needs training - anybody can work on an assembly line d. Increased the need for training

Q: Darla was moving some furniture, and in the process, her dog, Sammy, ran out the front door. Rather than accepting responsibility for leaving the door open, she yelled at her husband for not closing the door. According to Gottman, this is an example of which horseman of conflict? a. Criticism b. Contempt c. Defensiveness d. Stonewalling

Q: An ongoing process where an individual progresses through a series of stages, with each stage addressing unique issues, themes and task is described as:a. human resource intervention c. career developmentb. tactical career planning d. career planning

Q: Emma was angry her roommate had forgotten to put the milk away. She shouted, "Don"t you ever do anything right?" Which of Gottman's horsemen does this interaction represent? a. Criticism b. Contempt c. Defensiveness d. Stonewalling

Q: The first documented factory school was founded in:a. 1809 c. 1872b. 1917 d. 1907

Q: According to Gottman's work, anger in relationships is often escalated by a. men more than women. b. women more than men. c. men and women equally. d. outside sources.

Q: The first privately funded vocational school in the US was founded in:a. 1809 c. 1872b. 1917 d. 1907

Q: According to Gottman, we create a(n) ___________ by making small, everyday sacrifices and by making efforts to notice and appreciate the kindnesses of our partner. a. tit-for-tat strategy b. reciprocal strategy c. plus system d. emotional bank account

Q: A main distinction between training and development is that developmental activities are generally: a. more focused on specific job skills b. less expensive than training activities c. becoming less common as organizations deal with their changing business environment d. more focused on long-term or future responsibilities

Q: Positive attributions are beneficial to relationships because they a. allow us to ignore negative feelings. b. build and maintain supportive climates. c. cause us to take our partners for granted. d. increase defensiveness.

Q: The first privately funded vocational school in the US was founded to: a. Train university graduates in a skill b. Train the sons of wealthy people c. Train new managers in machine operation d. Provide occupational training to young people who were unemployed or had criminal records

Q: Justin is frustrated by the latest fight with his girlfriend, Meghan. However, he attributes the fight to her stress at work and as normal in a relationship. This is an example of a a. love map. b. negative attribution. c. positive attribution. d. misattribution.

Q: The first privately funded vocational school in the US was founded by:a. Jon Werner c. George Washingtonb. DeWitt Clinton d. Donald Kirkpatrick

Q: For couples who have detailed love maps, the birth of their first child a. maintains their existing relationship satisfaction. b. increases their existing relationship satisfaction. c. decreases their existing relationship satisfaction. d. contributed to divorce.

Q: A 'yeomen' is a person who: a. Sails a ship b. Has not been admitted to an apprentice program as yet c. Has mastered a few skills d. Has mastered all the apprentice skills

Q: _________ are the perceptions of our partner's likes, dislikes, hopes, and dreams. It is created out of a deep and broad awareness of that partner. a. Love letters b. Positive attributions c. Love maps d. Negative attributions

Q: The origins of HRD can be traced to:a. Factory schools c. Apprenticeship training programsb. Universities d. Boston's first technical school

Q: According to Gottman, having trust in our relationships often leads us to a. demand more quality time. b. take our partner for granted. c. behave inappropriately with others. d. interruptions in communication.

Q: The largest HRD professional organization is:: a. IPMA b. TDAPHR c. SHRM d. ASTD

Q: At the center of Gottman's principles for relationship success is the need to _______ in your relationship. a. have control b. introduce novelty c. understand intentions d. create and nurture intimacy

Q: According to Hiller (2004) and Uvnas-Moberg (1998), the hormone _______ is released in both men and women during sex, and it __________ pair bonding. a. testosterone; decreases b. estrogen; maintains c. oxytocin; maintains d. oxytocin; increases

Q: HRD - Human Resource Development is best defined as: a. A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet current and future job demands. b. A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet past job demands. c. A fancy name for being a Personnel Manager d. Just another form of apprenticeship training

Q: A set of systematic and planned activities designed by an organization to provide its members with the necessary skills to meet current and future job demands is:a. Organization design c. Human resource developmentb. Organization development d. Human resource planning.

Q: According to a study by Moran (1992), couples giving birth at home show _________ intimacy after the event. a. increased b. decreased c. maintained d. a decrease then an increase in

Q: In general, couples giving birth in a hospital show _________ intimacy after the event. a. increased b. decreased c. maintained d. a decrease, then an increase in

Q: Specific training objectives are normally developed in the needs assessment phase.