Q&A Hero

Human Resource

Q: Attitudes define one's predispositions toward given aspects of the world. ⊚ true ⊚ false
Q: A person's ability is generally stable over time. ⊚ true ⊚ false
Q: A "skill" is a learned talent that a person has acquired in order to perform a task. ⊚ true ⊚ false
Q: Research has found that a commitment to diversity may lead to financial benefits for business. ⊚ true ⊚ false
Q: Sexual/affectional orientation is not considered a primary dimension of diversity. ⊚ true ⊚ false
Q: Diversity is a synonym for equal employment opportunity (EEO). ⊚ true ⊚ false
Q: By midcentury, close to one-quarter of the United States population will be aged 65 or older. ⊚ true ⊚ false
Q: Minorities, which now comprise about forty percent of the U.S. population, will become the majority by 2020. ⊚ true ⊚ false
Q: Daydreaming about being on vacation while on the job is considered a work behavior. ⊚ true ⊚ false
Q: Work behavior refers only to activities directly involved in the creation of the work product. ⊚ true ⊚ false
Q: What is EI?
Q: In organizational settings, internals do not require as much supervision as do externals. Why?
Q: Name the Big Five personality dimensions that are used to describe human personality.
Q: How is the MBTI typically used?
Q: What has research shown regarding worker satisfaction and productivity?
Q: What is job satisfaction and how is it impacted by perceptions of fit?
Q: Pay is one of the five factors that have been associated with job satisfaction. Name the remaining four.
Q: What is the cognitive component of an attitude?
Q: How do employees acquire tacit knowledge?
Q: Which is more stable over time, a skill or ability? Justify your answer.
Q: How do Millennials differ from Gen Xers in their expectations for feedback?
Q: What should managers know about generational diversity?
Q: What are secondary dimensions of diversity?
Q: Diversity has six primary dimensions. Age is one dimension. Name the other five.
Q: What is work behavior?
Q: What are the six core dimensions of diversity?
Q: _______________ is a personality trait that can be encouraged and developed by giving people the opportunity and freedom to think in unconventional ways. A) Creativity B) Persistence C) Self-efficacy D) Locus of control
Q: _____________ refers to a person's ability to be self-aware of feelings, to manage emotions, to motivate oneself, to express empathy, and to handle relationships with others. A) EI B) EQ C) IE D) EOQ
Q: According to an analysis by Gist and Mitchell, self-efficacy is associated with: A) Work-related performance B) Career choice C) Learning and achievement D) All of the choices are correct.
Q: Self-efficacy tends to be __________ specific. A) personality B) time C) gender D) task
Q: The most important factor in the development of positive self-efficacy is: A) Past experience B) Managerial feedback C) Job task repetition D) Training
Q: Which of the following statements best reflects the greatest strength of magnitude? A) Jim is moderately certain he can put a basketball through the hoop six times in a row. B) Sara is betting she can put three more basketballs through the hoop than Jim can. C) Jim knows he can put six basketballs through the hoop in a row. D) Sara is positive she can put ten basketballs through the hoop in a row.
Q: Which of the following statements reflects the greatest magnitude? A) Jim says he can put a basketball through the hoop six times out of ten throws. B) Sara thinks she is just as good at basketball as she is at baseball. C) Sara is positive she can put ten basketballs through the hoop in a row. D) Jim thinks he can put three more basketballs through the hoop than Sara can.
Q: The concept of self-efficacy includes all of the following dimensions except: A) Magnitude B) Persistence C) Strength D) Generality
Q: Someone who is promoting and prodding others to show or be more spiritual may also be disrupting the work performance of colleagues. ⊚ true ⊚ false
Q: Workplace spirituality is the same as workplace religion. ⊚ true ⊚ false
Q: Over the past decade research in to spirituality has grown out of favor. ⊚ true ⊚ false
Q: People are attracted to mentors who look, act and communicate like them. ⊚ true ⊚ false
Q: Mentoring relationships generally last from six months to nine months. ⊚ true ⊚ false
Q: Research indicates that most managers have never had a mentor. ⊚ true ⊚ false
Q: Generally, individuals having unmanaged stress works to the advantage of the organization. ⊚ true ⊚ false
Q: Individuals who experience realism and congruence during the anticipatory stage of socialization have a less stressful accommodation stage. ⊚ true ⊚ false
Q: In the role management stage of socialization, individuals become organizational members and see the job and organization for what they are. ⊚ true ⊚ false
Q: As the needs of an organization change, its employees must adapt to those new needs. That is, they must continue to be socialized. ⊚ true ⊚ false
Q: Employees that are cultural misfits may present specific and significant harm to an organization, and as such, they should be separated with due haste. ⊚ true ⊚ false
Q: Terry adheres to required dress code without complaint. This compliance may be taken as a general indicator of Terry's cultural commitment. ⊚ true ⊚ false
Q: Rituals, history, humor, and employee rewards have established and reinforced a strong culture that resulted in Nordstrom's being recognized as a leader in how to treat customers. ⊚ true ⊚ false
Q: Southwest Airlines has established a strong culture in part due to its hiring practices. Their approach is to hire candidate if they possess the company's core values. ⊚ true ⊚ false
Q: A strong culture is characterized by employees sharing core values but not necessarily agreeing with the way things should be done within the organization. ⊚ true ⊚ false
Q: One impact of culture on employees indicate that it provides and encourages a form of stability. ⊚ true ⊚ false
Q: A person's feelings and perceptions are usually kept at the conscious level. ⊚ true ⊚ false
Q: Organizational culture creates a pattern of beliefs, values, and expectations in employees. ⊚ true ⊚ false
Q: An organization's culture can't be seen, sensed, or felt. ⊚ true ⊚ false
Q: In countries with high masculinity, one finds less conflict and stress when it comes to balancing home and work life. ⊚ true ⊚ false
Q: In countries in which people display low power distance, employees acknowledge the boss's authority and typically follow the chain of command. ⊚ true ⊚ false
Q: The extent to which subordinates accept unequal power is the same across countries. ⊚ true ⊚ false
Q: The effect of values on workplace productivity and effectiveness is easily determined. ⊚ true ⊚ false
Q: Values do not simply appear they evolve. ⊚ true ⊚ false
Q: Values are a society's ideas about what is right or wrong, such as the belief that hurting someone is immoral. ⊚ true ⊚ false
Q: Organizations can operate efficiently only when shared values exist among the employees. ⊚ true ⊚ false
Q: Can spirituality be measured validly and reliably? How?
Q: What is meant by the term "spirituality"?
Q: What were three of Mitroff and Denton's findings?
Q: Mentoring is a unique, reciprocal, learning partnership between two people that involves psychosocial and career support. Name three of those support functions, as identified by Kram.
Q: What is the best way to learn how to be a mentor?
Q: Is socialization only for organizational newcomers?
Q: Identify the three stages of socialization. Which of these stages is most important for developing high-performing employees, and why?
Q: What two kinds of information are people vitally interested in obtaining before entering a new job or organization?
Q: At what point during a career are individuals most aware of the socialization process?
Q: List three ways in which organizations can structure the socialization process for new employees.
Q: What is socialization?
Q: List three forms of cultural communication commonly found within organizations.
Q: You've been hired as a consultant and your supervisor glibly states that organizational culture is easy to measure. Being an expert on organizational culture, how do you respond?
Q: Present and briefly discuss one of the diversity initiatives currently underway at PepsiCo.
Q: What is the impact of values based codes of behavior on the employees of an organization?
Q: Nordstrom's is presented in the text as an example of a particular type of culture. What is that culture and briefly how does Nordstrom's reinforce it?
Q: How can a leader or founder help create a strong culture in an organization? Can a leader eliminate culture? Explain.
Q: Hofstede's research indicates that national cultures exist. Do you believe that in a heterogeneous nation, such as the United States, a national culture that is shared by society does exist?
Q: What is the difference between a "long-term" orientation and a "short-term" orientation?
Q: The "separation" phase of the mentor relationship occurs after the _____________ phase. A) cultivation B) redefinition C) friendship D) conflict
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