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Q:
Which of the following is an objective of lean production?
A.Reducing the quality of a product to keep unit costs low
B.Reducing setup times for complex equipment
C.Replacing product variety with standardized output
D.Decreasing utilization of individual machines through scheduling
E.Increasing the level of minimum efficient scale of output
Q:
Adopting flexible manufacturing technology to produce a wide variety of end products results in:
A.increased setup times for complex equipment.
B.increased utilization of individual machines.
C.reduced quality control.
D.increased unit cost of products.
E.lesser need for scheduling.
Q:
Producing a standardized product in large volumes will:
A.result in diseconomies of scale.
B.increase production efficiency.
C.increase production costs.
D.result in shorter production runs.
E.result in a high minimum efficient scale of output.
Q:
A firm with a wide product variety will find it:
A.difficult to achieve shorter product runs.
B.difficult to increase its product sales.
C.difficult to reduce its unit costs.
D.easy to realize economies of scale.
E.easy to reach optimum production efficiency.
Q:
Which of the following is a consequence of a low minimum efficient scale?
A.Preventing a firm from utilizing capital equipment fully
B.Necessitating centralized production in a single location or a limited number of locations
C.Preventing a firm from accommodating demands for local responsiveness
D.Increasing the unit cost of products
E.Allowing a firm to hedge against currency risk by manufacturing the same product in several locations
Q:
Which of the following statements is true about minimum efficient scale of output?
A.With lesser utilization of capital equipment, the chances of a firm realizing economies of scale increases.
B.A plant must avoid operating at the minimum efficient scale of output to realize all major plant-level scale economies.
C.When the minimum efficient scale of production is very low relative to global demand, it will be economical to manufacture a product at a single location.
D.An advantage of a low minimum efficient scale is that it allows the firm to accommodate demands for local responsiveness.
E.A low minimum efficient scale increases the risk of potentially adverse fluctuations in exchange rates.
Q:
Uvicon Inc. and Bionor Inc. are firms that compete against each other in the global market. Uvicon has a high level of fixed costs and high minimum efficient scale, whereas Bionor has a low level of fixed costs and low minimum efficient scale. In this scenario, which of the following is true?
A.Uvicon will be better prepared to hedge against potential adverse moves in currencies than Bionor.
B.Uvicon will benefit from centralizing its production activities and Bionor from decentralizing.
C.Uvicon will have more bargaining power over contract manufacturers than Bionor.
D.Uvicon will be better enabled to adapt to changes in consumer demand in regional markets than Bionor.
E.Uvicon will be better prepared to accommodate demands for local responsiveness than Bionor.
Q:
The level of output at which most plant-level scale economies are exhausted is known as:
A.mass customization.
B.break-even point.
C.minimum efficient scale.
D.just-in-time.
E.lean production.
Q:
The concept that as plant output expands, unit costs decrease, is known as:
A.minimum efficient scale.
B.lean production.
C.Six Sigma.
D.economies of scale.
E.total quality management.
Q:
Which of the following statements is true about performing a manufacturing activity in several locations at once?
A.A manufacturing activity must be performed at multiple locations when the fixed costs of setting up a production plant are high.
B.Performing a manufacturing activity in several locations makes it difficult for a firm to accommodate demands for local responsiveness.
C.Producing in multiple locations reduces the bargaining power of a firm against manufacturers.
D.The larger the minimum efficient scale of a plant relative to total global demand, the greater the need for decentralizing production to multiple locations.
E.Many firms disperse their manufacturing plants to different locations as a "real hedge" against potentially adverse moves in currencies.
Q:
Which of the following is a consequence of changes in exchange rates that result in appreciation of the local currency?
A.More foreign direct investment into the country
B.Decrease in the dollar cost of products exported from the country
C.Diminishing of a country's attractiveness as a manufacturing base
D.Transformation of the country into a low-cost location
E.Decrease in the amount of imports brought into the country
Q:
Which of the following location externalities is favorable for foreign direct investment in a country?
A.Presence of supporting industries
B.Market with many other foreign competitors
C.Lack of intellectual property rights laws
D.Presence of a communist political system
E.Appreciation of local currency
Q:
Uniway Technologies Inc. has based its manufacturing units in the country of Lanthania. The country's stable economic and political environment has helped the firm gain competitive advantage by lowering its production costs and improving product quality. Other things being equal, the benefits realized from such a strategy can be typically referred to as:
A.economies of scope.
B.location economies.
C.diseconomies of scale.
D.economies of power.
E.learning economies.
Q:
To be able to accommodate demands for local responsiveness, a firm should:
A.ignore national differences in consumer tastes and preferences.
B.decentralize production activities to the major national or regional markets.
C.ensure that the manufacturing processes in all units are identical.
D.standardize the product coming out of all manufacturing units.
E.refrain from hiring host country managers.
Q:
Which of the following is a drawback of ISO 9000 certification?
A.It is bureaucratic and costly for many firms.
B.It is an impossible standard to achieve.
C.It is losing its prominence in international business.
D.It is ineffective in improving processes.
E.It is ineffective in bringing about quality improvement.
Q:
Pink Polka Fashion Inc., a multinational clothing brand, has plans to expand in the European Union (EU) marketplace. To do so, the EU requires the company to:
A.adopt techniques of total quality management.
B.achieve Six Sigma.
C.use just-in-time inventory system.
D.patent its designs and technology.
E.certify its products under ISO 9000.
Q:
Which of the following statements is true of Six Sigma?
A.The higher the number of "sigmas," the higher the number of errors.
B.At Six Sigma, a production process would be 90 percent accurate.
C.Six Sigma work standards are based solely on numbers or quotas.
D.It is almost impossible for a company to achieve Six Sigma perfection.
E.Six Sigma is the modern successor to ISO 9000.
Q:
Six Sigma refers to a statistically based philosophy that aims to:
A.increase defects.
B.lower productivity.
C.increase the costs of value creation.
D.eliminate waste.
E.increase cost per unit.
Q:
Which of the following is a statistically based philosophy that aims to reduce defects, boost productivity, eliminate waste, and cut costs throughout a company?
A.ISO 9000
B.Just-in-time
C.Six Sigma
D.Lean production
E.Total quality management
Q:
Which of the following best describes the relationship between the number of "sigmas" and the number of errors?
A.The higher the number of "sigmas," the greater the number of errors.
B.If the number of "sigmas" is a positive value, then the number of errors is always a negative value.
C.The higher the number of "sigmas," the smaller the number of errors.
D.The number of "sigmas" is independent of the number of errors.
E.If the number of "sigmas" is a negative value, then the number of errors is always positive.
Q:
Which of the following companies adheres to the total quality management steps identified by W. Edward Deming?
A.Unisorn Inc. believes in empowering employees by reducing interactions between them and their supervisors.
B.Galaxy Inc. empowers its employees to report problems or recommend improvements without any fear.
C.New Run Inc. bases its work standards solely on numbers or quotas.
D.Ovion Inc. believes that the management is not responsible for training employees in new skills.
E.Tirex Inc. endorses that the achievement of better quality is solely dependent on the lower management.
Q:
Which of the following is true of W. Edward Deming's beliefs about the total quality management philosophy?
A.Quality of supervision should be improved by allowing more time for supervisors to work with employees.
B.Management should embrace the philosophy that mistakes are often acceptable.
C.Work standards should be defined only as numbers or quotas.
D.Achieving better quality requires commitment more at the top management than at any other level.
E.Management should create an environment in which employees will follow recommendations rather than recommend changes.
Q:
The total quality management philosophy was developed by a number of American consultants. Which of the following individuals is one of them?
A.W. Edward Deming
B.Philip Kotler
C.Michael Porter
D.Henry Ford
E.Valerie Zeithaml
Q:
Which of the following is a philosophy that was widely adopted, first by Japanese companies and then American companies during the 1980s and early 1990s and from which the Six Sigma methodology directly descended?
A.Total quality management
B.Enterprise resource planning
C.Business process reengineering
D.Just-in-time
E.Business process outsourcing
Q:
Which of the following is a statistically based methodology for improving product quality and a direct descendant of the total quality management philosophy, and is the principal tool that most managers now use to increase the reliability of their product offering?
A.Six Sigma
B.Lean manufacturing
C.Just-in-time inventory
D.ISO 9000
E.Mass customization
Q:
Manufacturing firms should typically aim at lowering the costs of value creation by:
A.decreasing inventory turnover.
B.stocking huge amounts of inventory.
C.lowering the quality of products.
D.increasing after-sales services cost.
E.reducing production costs.
Q:
The effect of improved quality control is to lower the costs of value creation by reducing production costs and:
A.decreasing inventory turnover.
B.decreasing after-sales service costs.
C.increasing scrap costs.
D.increasing warranty costs.
E.increasing time spent on fixing defects.
Q:
Which of the following is a consequence of improved quality control?
A.Greater warranty costs
B.Higher scrap costs
C.Direct reduction in unit costs
D.Decreased productivity
E.Reduced inventory turnover
Q:
A second strategic objective shared by production and supply chain management is to increase product quality. In this context, quality means:
A.affordability.
B.flexibility.
C.reliability.
D.adaptability.
E.patentability.
Q:
An important objective shared by both production and logistics functions of an international firm is to:
A.increase profits by lowering quality.
B.increase foreign competition.
C.lower costs by dispersing production activities.
D.decrease inventory turnover.
E.stock excess inventory on hand.
Q:
Champion Works Inc. is an animation company, headquartered in the United States. The CEO of the company has decided to outsource some of the production to companies in developing countries, as the firm seems to be losing out on its competitive advantage. This decision to shift functions or processes to less developed countries is most likely due to their:
A.strong intellectual property rights laws.
B.lower labor costs.
C.accessibility to better technology.
D.sophisticated infrastructure.
E.currency appreciation.
Q:
Which of the following refers to the activity that controls the transmission of physical materials through the value chain, from procurement through production and into distribution?
A.Promotion
B.Recruitment
C.Logistics
D.Benchmarking
E.Inshoring
Q:
Proprietary software solutions to implement electronic data interchange systems now dominate the market for global supply chain management software.
Q:
Firms now typically use electronic data interchange (EDI) via the Internet to coordinate the flow of materials into manufacturing, through manufacturing, and out to customers.
Q:
The drawback of a just-in-time inventory system is that it leaves a firm with excess unsold inventory that it has to write off against earnings or price low to sell.
Q:
Under a just-in-time inventory system, a company can reduce the amount of working capital it needs to finance inventory, freeing capital for other uses and/or lowering the total capital requirements of the enterprise.
Q:
Since refined sugar has a low value-to-weight ratio, even if it is shipped halfway around the world, the transportation costs would account for a very small percentage of total costs.
Q:
Other things being equal, when fixed costs are substantial and minimum efficient scale of production is high, the arguments for concentrating production at a few choice locations are strong.
Q:
Industrial products have few national differences in consumer taste and preference, hence the need for local responsiveness is reduced for such products.
Q:
With flexible manufacturing technologies, a firm can manufacture products customized to various national markets at a single factory sited at the optimal location but will nevertheless incur a significant cost penalty.
Q:
With the advent of flexible manufacturing technologies and mass customization, establishing manufacturing facilities in each major market in which the firm is active is becoming less attractive.
Q:
Flexible machine cells cannot be used for mass customization.
Q:
Flexible manufacturing technologies allow a company to produce a wider variety of end products at a unit cost that at one time could be achieved only through the mass production of a standardized output.
Q:
A wide product variety makes it easier for a firm to increase its production efficiency and thus reduce its unit costs.
Q:
In terms of minimum efficient scale of output, the "unit cost curve" rises with output until a certain output level is reached, at which point further increases in output realize little reduction in unit costs.
Q:
The level of output at which most plant-level scale economies are exhausted is referred to as the maximum efficient scale of output.
Q:
The concept of economies of scale tells us that as plant output expands, unit costs decrease.
Q:
In international business, a relatively high level of fixed costs can make it economical to perform a particular activity in several locations at once.
Q:
Currency appreciation can transform a low-cost location into a high-cost location.
Q:
In international business, when consumer demand is prone to large and unpredictable shifts, the firm that can adapt most quickly to these shifts will gain an advantage.
Q:
In recent years, time-based competition has become less important in international business.
Q:
In international business, production and supply chain functions accommodating demands for local responsiveness work independent of host-government demands.
Q:
In terms of Six Sigma, the higher the number of "sigmas," the greater the number of errors.
Q:
W. Edward Deming believed that achieving better quality requires the commitment of everyone in a company.
Q:
A firm that improves its quality control cannot reduce its costs of value creation simultaneously.
Q:
The objectives of reducing costs and increasing quality in a firm are independent of each other.
Q:
The production and supply chain management of an international firm are independent of each other.
Q:
In recent years, the trend among U.S. firms is to outsource the "production" of certain service activities to developing nations where labor costs are lower.
Q:
What is the role of information technology and the Internet in modern materials management?
Q:
Discuss the advantages and the disadvantages of just-in-time (JIT) inventory systems.
Q:
Discuss the two basic strategies for locating production facilities. When is it most appropriate to centralize production?
Q:
Describe flexible manufacturing and mass customization as important factors in location decisions.
Q:
Define minimum efficient scale of output. How does this influence the location decisions of production activities?
Q:
How do country-specific factors affect a country's attractiveness as a manufacturing base?
Q:
Describe the pros and cons of countertrade.
Q:
Briefly describe the different types of countertrade arrangements.
Q:
What is countertrade? When can it be used?
Q:
Describe the Foreign Credit Insurance Association (FCIA). What types of risks does it cover?
Q:
What is an Ex-Im Bank? What is its mission and how does it pursue it?
Q:
Briefly describe the different forms of government-backed assistance that help potential U.S. exporters finance their export programs.
Q:
What is the difference between a sight draft and a time draft?
Q:
Briefly describe the various financial devices that help exporters solve the problem of a lack of trust in international trade.
Q:
How does a lack of trust affect firms engaged in international trade? How can the problem be solved?
Q:
Briefly describe the strategic steps that novice exporters can take to increase the probability of exporting successfully.
Q:
What are export management companies? What are their advantages and disadvantages?
Q:
How does the Small Business Administration (SBA) help potential exporters?
Q:
Describe the role of the U.S. Department of Commerce in helping U.S. firms increase their knowledge of export opportunities.
Q:
What does the term sogo shosha mean? How do they help Japanese exporters and what role do they play in countertrade?
Q:
Why do many neophyte exporters have problems when trying to do business abroad for the first time? What are the common pitfalls experienced by such exporters?
Q:
Countertrade is most attractive to:
A.small exporters.
B.large multinational enterprises.
C.only U.S. firms.
D.any firm in democratic nations.
E.new companies.