Q&A Hero

Q: Article __________ of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to education. a) 1 b) 18 c) 23 d) 26

Q: Article __________ of the Universal Declaration of Human Rights, United Nations, states that everyone has the right to freedom of thought, conscience, and religion. a) 1 b) 18 c) 23 d) 26

Q: The belief that ethical behavior respects and protects fundamental rights is called the __________ view. a) moral rights b) protective c) utilitarian d) justice

Q: Dandelion Inc., an apparel manufacturing company, and Longinus Inc., a raw material supplier, willingly sign a contract and agree to be fair in their dealings with each other. Which of the following forms of justices is reflected in this scenario? a) Utilitarian b) Distributive c) Commutative d) Moral rights

Q: __________ justice focuses on treating everyone with dignity and respect. a) Utilitarian b) Distributive c) Interactional d) Moral rights

Q: __________ justice focuses on treating people fairly regardless of personal characteristics. a) Instrumental b) Procedural c) Interactional d) Distributive

Q: Which justice focuses on the fair application of policies and rules? a) Interactional b) Procedural c) Fair d) Distributive

Q: Lewis is the manager of the marketing department at his company. Some of his colleagues are also his friends. Lewis often lets his friends violate department policies while insisting that others follow them. Lewis is guilty of not adhering to the __________ view of moral reasoning. a) moral rights b) protective c) utilitarian d) justice

Q: The belief that ethical behavior treats all people impartially and fairly is called the __________ view. a) individual b) fair c) justice d) moral rights

Q: Pet Products Inc. has been hit hard by the latest recession. The president has ordered a 10% reduction in the workforce across the board. This decision might be justified as ethical on the basis of the __________ approach to moral reasoning. a) utilitarian b) individual c) moral rights d) justice

Q: Susan is a manager at Garden Tools Inc. She has inadvertently come across a competitor's business plan. Susan's first thought is to keep it and use it against the competitor. However, she returns it without looking at it because she feels that in the run, it is not in her best interest. Which of the following views of moral reasoning is Susan exhibiting in this scenario? a) Moral rights b) Religious c) Utilitarian d) Individualism

Q: The __________ view focuses the ethics analysis on long-term advancement of self-interests. a) moral rights b) justice c) individualism d) utilitarian

Q: Jermaine, a member of a student organization, supports the move to increase the membership fees for their organization in order to keep the club solvent, even though some of the members might not be able to afford the increase. He is taking the __________ approach to moral reasoning. a) moral rights b) justice c) utilitarian d) individualistic

Q: The __________ view holds that behaviors that deliver the greatest good to the greatest number of people are ethical. a) best b) utilitarian c) justice d) moral rights

Q: Some students believe that good grades are obtained through good study habits and some others believe that it can be achieved by getting the "right" test questions. These beliefs are examples of: a) good ethics. b) instrumental values. c) moral rights. d) terminal values.

Q: Cody, a management graduate, is looking for a position as a first-line manager and would like to become the president of a company someday. He knows what he wants to do in the future, but he wants to achieve his goal by working for a firm with a culture that matches his personal values. The route that Cody wants to follow to achieve her goals best reflects __________ values. a) terminal b) fixed c) instrumental d) utilitarian

Q: In an interview for the post of software developer, Cory mentions that she hopes to manage her own team in the future. Cory's aspiration best reflects: a) moral values. b) terminal values. c) instrumental values. d) short-term values.

Q: Amanda, a high school student, wants to be the president of a company someday, but she also wants to raise a family and enjoy recreational activities. Amanda is primarily focusing on a) terminal values. b) future values. c) instrumental values. d) short-term values.

Q: __________ values are preferences regarding the means to a desired end. a) Ethical b) Instrumental c) Terminal d) Righteous

Q: Susan has certain preferences about desired end states. These preferences are referred to as ____ values. a) ethical b) instrumental c) terminal d) righteous

Q: Which of the following best describes personal beliefs such as honesty and integrity? a) Norms b) Values c) Ethics d) Ideas

Q: Clarissa, an employee at a news corporation, copies some parts of an article by a local author and publishes it as her own work. Later, she tells Lara, her colleague, about her act. Lara believes that she should honor Clarissa's trust and not reveal the matter but is also disturbed by her dishonesty. This incident is most likely to cause __________ for Lara. a) management issues b) ethical issues c) utilitarian issues d) spiritual issues

Q: Broad beliefs about what is appropriate behavior are called __________. a) values b) judgments c) ethics d) laws

Q: In the context of a governing moral code, which of the following primarily concerns what is "right" or "good"? a) Legal behavior b) Individual behavior c) Management behavior d) Ethical behavior

Q: Joanne follows a set of standards for what is right and wrong in her conduct. This set of standards refers to a) laws. b) policies. c) ethics. d) practices.

Q: As a manager of an organization, how would you enhance your personal brand?

Q: Do you support the recent practice of firms reshoring jobs? Give reasons in support of your answer.

Q: Describe Charles Handy's shamrock organization. Provide an example of each leaf.

Q: Describe how managers actually get things done utilizing Mintzberg's three sets of roles that he believed all good managers enact successfully. Provide an example of each.

Q: Name the three types of skills that managers need and define each of them.

Q: Name the four steps in the management process and define each of them.

Q: Why is a managerial position so challenging?

Q: __________ is the ability to understand oneself, exercise initiative, accept responsibility, and learn from experience.

Q: __________ is a code of moral principles that sets standards of conduct for what is "good" and "right" as opposed to "bad" or "wrong."

Q: __________ is the continuous learning from daily experiences.

Q: __________ skills gain in importance with the levels of responsibility.

Q: One approach to evaluating the human skills of managers is to look at their level of __________.

Q: Katz argues that managers need three essential skill sets to be successful, including __________, __________, and __________ skills.

Q: Managers identify clear action priorities through __________.

Q: The four key functions of management are __________, __________, __________, and __________.

Q: __________ involves building and maintaining positive relationships with other people.

Q: The __________ view of organizations puts customers at the top and being served by nonmanagerial workers who are supported by team leaders and higher-level managers.

Q: A manager is held accountable by __________ and is dependent upon his or her __________.

Q: __________ describes the requirement of one person to answer to a higher authority for performance achieved in their area of responsibility.

Q: The board of directors in a business organization is elected by the __________.

Q: __________ managers oversee the work of large departments or divisions consisting of several smaller teams.

Q: __________ are persons who directly supervise, support, and help activate work efforts of others to achieve performance goals.

Q: Global sourcing involves contracting for work to be performed in other countries.

Q: Through networking, managers build and maintain positive relationships with other people, ideally those whose help might be useful someday in fulfilling their agendas.

Q: Since much of what a manager needs to get done is beyond their individual capabilities, effective networking can often mean the difference between success and failure.

Q: To be effective, the management functions are always performed one at a time and step-by-step.

Q: Measuring performance and taking action to get the desired results are part of leading.

Q: It is in the organizing function that people are inspired and commitments are built to achieve the goals set in the planning function.

Q: While there are four functions of management, only the top managers are involved in the planning function.

Q: The upside-down pyramid view puts workers at the top of the organization.

Q: In the traditional organization, accountability flows downward.

Q: The levels of work and responsibility remain fairly constant in management, regardless of the position in the organization.

Q: In effective organizations, there is generally only one type and one level of managers.

Q: Which of the following terms can be best defined as the reputation people hold in the eyes of others and the talents as evidenced by unique and timely skills and capabilities of real value to potential employers? a) Social capital b) Quality of work life c) Intellectual capital d) Personal brand

Q: The intellectual capital equation is: Intellectual Capital = __________. a) Competency Commitment b) Personality Effort c) Competency Money d) Personality Commitment

Q: Refusing to hire or promote a person from a minority group for reasons other than their qualifications is an example of: a) affirmative action. b) prejudice. c) discrimination. d) intellectual freedom.

Q: The collective brainpower or shared knowledge of a workforce is called __________. a) intellectual capital b) individual knowledge c) personality trait d) groupthink

Q: In __________, people change jobs more often, and many work on independent contracts with a shifting mix of employers. a) a shamrock organization b) a free-agent economy c) job migration d) global sourcing

Q: The lack of women and minorities in senior management positions can be explained by __________. a) the value system b) the glass ceiling effect c) statistics d) historical data

Q: Which of the following terms can be best described as the display of negative, irrational attitudes toward women or minorities? a) Discrimination b) Fairness c) Value system d) Prejudice

Q: Which of the following terms can be best described as an invisible barrier limiting career advancement of women and minorities? a) Globalization b) Prejudice c) Racial discrimination d) Glass ceiling effect

Q: By 2030, more than __________ percent of the population of the United States will be aged 65 years or older. a) 10 b) 20 c) 40 d) 75

Q: __________ describes the composition of a workforce based on factors such as race, gender, age, religious affiliation, sexual orientation, and able-bodiedness. a) Discrimination b) Prejudice c) Intellectual capital d) Workforce diversity

Q: The oversight of corporate management by a company's board of directors is called __________. a) organizational control b) corporate governance c) strategic planning d) management interference

Q: The moral standards of what is "good" and "right" behavior in organizations and in our personal lives are set by __________. a) prejudice b) professionalism c) ethics d) rights

Q: Pixz International is a multinational computer technology company based in the United States. It had outsourced the production of its microprocessors to China. Now Pixz International is moving its microprocessor production back to the United States. Pixz International is currently engaged in __________. a) global sourcing b) reshoring c) job migration d) offshoring

Q: One controversial side effect to global sourcing is __________. a) global sourcing b) reshoring c) job migration d) inshoring

Q: Trix International is a furniture company. It procures raw material from Africa, hires artisans from India, and sells the finished products all over the world. Trix International is engaged in __________. a) inshoring b) reshoring c) global sourcing d) job migration

Q: Contracting for work that is performed by workers in other countries is called __________. a) subcontracting b) job migration c) global marketing d) global sourcing

Q: The worldwide interdependence of resource flows, product markets, and business competition that characterize our economy is called __________. a) nation building b) corporate dominance c) globalization d) strategic marketing

Q: Which of the following is NOT one of the six "must-have" managerial skills? a) Self-management b) Critical thinking c) Professionalism d) Expressiveness

Q: Which of the following refers to the ability to manage ourselves and our relationships effectively? a) Technical skill b) Communication skill c) Competitive intelligence d) Emotional intelligence

Q: Which of the following skills is the least necessary to senior managers? a) Technical b) Leading c) Conceptual d) Interpersonal

Q: A __________ skill is the ability to work well in cooperation with other people. a) conceptual b) decisional c) technical d) human

Q: Which of the following set of skills is most important at lower organizational levels? a) Planning b) Conceptual c) Technical d) Human