Q&A Hero

Q: Which of the following does a project manager perform? A. defines and develops the project plan B. tracks the plan to ensure all key project milestones are completed on time C. expert in project planning and management D. All of these are correct.

Q: What is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements? A. project management B. project management software C. scope D. None of these are correct.

Q: What is a project? A. a temporary activity undertaken to create a unique product, service, or result B. the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project C. any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project D. the representation of key dates when a certain group of activities must be performed

Q: In which phase does the firm analyze its end-user business requirements and refine project goals into defined functions and operations of the intended system? A. analysis phase B. design phase C. development phase D. testing phase

Q: What is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted? A. Brainstorming. B. Change agent. C. Test conditions. D. Bugs.

Q: What is a project manager? A. the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project B. any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project C. the representation of key dates when a certain group of activities must be performed D. an individual who is an expert in project planning and management

Q: What is a project plan? A. an illustration of the movement of information between external entities and the processes and data stores within the system B. software suites that automate systems analysis, design, and development C. a formal, approved document that manages and controls the entire project D. a graphical representation of the processes that capture, manipulate, store, and distribute information between a system and its environment

Q: What is the project scope? A. an individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure that the project is completed on time and on budget B. a description of the business need (the problem the project will solve) and the justification, requirements, and current boundaries for the project C. a formal, approved document that manages and controls the entire project D. a graphical representation of the processes that capture, manipulate, store, and distribute information between a system and its environment

Q: What is a project manager? A. an individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure that the project is completed on time and on budget B. a description of the business need (the problem the project will solve) and the justification, requirements, and current boundaries for the project C. a formal, approved document that manages and controls the entire project D. a graphical representation of the processes that capture, manipulate, store, and distribute information between a system and its environment

Q: What is a business requirement? A. the nonspecific business requests the system must meet to be successful B. the specific business requests the system must meet to be successful C. the nonspecific methodology the system must meet to be successful D. the specific methodology the system must meet to be successful

Q: What is a person or event that is the catalyst for implementing major changes for a system to meet business changes? A. change controller B. change over C. change management D. change agent

Q: Which phase establishes a high-level plan of the intended project and determines project goals? A. testing phase B. analysis phase C. maintenance phase D. planning phase

Q: What is the overall process for developing information systems, from planning and analysis through implementation and maintenance? A. SDLC B. software customization C. off-the-shelf application D. sign-off

Q: Which software supports general business processes and does not require any specific software customization to meet the organization's needs? A. SDLC B. software customization C. off-the-shelf application D. application software

Q: Which of the following represents the phases in the SDLC? A. plan, analysis, design, test, maintain, develop, implement B. analysis, plan, design, test, develop, maintain, implement C. plan, analysis, design, develop, test, implement, maintain D. analysis, plan, develop, design, test, implement, maintain

Q: What is the overall process for developing information systems from planning and analysis through implementation and maintenance? A. systems development life cycle B. project management C. systems management D. project development life cycle

Q: What is the systems development life cycle? A. the establishment of a high-level plan of the intended project and determining project goals B. the analyzation of end-user business requirements and refining project goals into defined functions and operations of the intended system C. the description of the desired features and operations of the system D. the overall process for developing information systems from planning and analysis through implementation and maintenance

Q: Which of the following is a business-related consequence of failing software? A. decrease productivity B. damage to brand reputation C. increased liabilities D. All of these are correct.

Q: Which of the following is a business-related consequence of successful software? A. increased revenues B. damage to brand reputation C. increased liabilities D. increased expenses

Q: What modifies software to meet specific user or business requirements? A. software customization B. conversion C. business requirements D. sign-off

Q: What is the process of transferring information from a legacy system to a new system? A. COBIT B. conversion C. business requirements D. sign-off

Q: Nearshore outsourcing occurs when organizations from developing countries are used to write code and develop systems. In offshore outsourcing the country is geographically far away.

Q: Onshore outsourcing occurs when contracting an outsourcing arrangement with a company in a nearby country. Often this country will share a border with the native country.

Q: Offshore outsourcing occurs when engaging another company within the same country for services.

Q: Offshore outsourcing occurs when using organizations from developing countries to write code and develop systems. In offshore outsourcing the country is geographically far away.

Q: Nearshore outsourcing occurs when contracting an outsourcing arrangement with a company in a nearby country. Often this country will share a border with the native country.

Q: Onshore outsourcing occurs when engaging another company within the same country for services.

Q: Outsourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Q: In-sourcing has been instrumental in creating a viable supply of IT professionals and in creating a better quality workforce combining both technical and business skills.

Q: In-sourcing (in-house development) uses the professional expertise within an organization to develop and maintain its information technology systems. In-sourcing has been instrumental in creating a viable supply of IT professionals and in creating a better quality workforce combining both technical and business skills.

Q: Offshore outsourcing uses organizations from developing countries to write code and develop systems.

Q: In-sourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Q: Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

Q: A PERT chart is a simple bar chart that lists project tasks vertically against the projects time frame, listed horizontally.

Q: The critical path is the sequence of activities that determine the earliest date by which the project can be completed.

Q: Gantt charts define dependency between project tasks before those tasks are scheduled.

Q: A kill switch is a logical relationship that exists between the project tasks, or between a project task and a milestone.

Q: A dependency is a trigger that enables a project manager to close the project before completion.

Q: A dependency is a logical relationship that exists between the project tasks, or between a project task and a milestone.

Q: Which of the following is not one of the five basic components of supply chain management? A. plan B. source C. analyze D. deliver

Q: Which of the following is not one of the five basic components of supply chain management? A. plan B. source C. cost D. deliver

Q: Where would you find the manufacturer and distributor in a typical supply chain? A. upstream B. downstream C. in the middle D. not on the supply chain

Q: Where would you find the suppliers' suppler in a typical supply chain? A. upstream B. downstream C. in the middle D. not on the supply chain

Q: Where would you find the customers' customer in a typical supply chain? A. upstream B. downstream C. in the middle D. not on the supply chain

Q: In which of the five basic supply chain activities do you support customers and product returns? A. plan B. source C. deliver D. return

Q: In which of the five basic supply chain activities do you plan for the transportation of goods to customers? A. plan B. source C. deliver D. return

Q: In which of the five basic supply chain activities do you manufacture products and create production schedules? A. plan B. source C. deliver D. make

Q: In which of the five basic supply chain activities do you build relationships with suppliers to procure raw materials? A. plan B. source C. deliver D. return

Q: In which of the five basic supply chain activities do you prepare to manage all resources required to meet demand? A. plan B. source C. deliver D. return

Q: What is supply chain management (SCM)? A. the management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability B. information entered into a given system and sent automatically to all downstream systems and processes C. a means of managing all aspects of a customers relationship with an organization to increase customer loyalty and retention and an organizations profitability D. information that connects the plans, methods, and tools aimed at integrating separate enterprise system

Q: What is enterprise application integration (EAI)? A. the management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability B. the integration of all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprisewide information about all business operations C. a means of managing all aspects of a customers relationship with an organization to increase customer loyalty and retention and an organizations profitability D. information that connects the plans, methods, and tools aimed at integrating separate enterprise system

Q: What is the integration of a company's existing management information systems? A. backward integration B. application integration C. data integration D. forward integration

Q: Which of the following is not an example of a primary enterprise system? A. supply chain management B. customer relationship management C. enterprise revenue planning D. enterprise resource planning

Q: What is enterprise application integration (EAI) middleware? A. the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources B. the integration of data from multiple sources, which provides a unified view of all data C. the translation of information between disparate systems D. packages commonly used applications together, reducing the time needed to integrate applications from multiple vendors

Q: What is middleware? A. the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources B. the integration of data from multiple sources, which provides a unified view of all data C. the translation of information between disparate systems D. packages commonly used applications together, reducing the time needed to integrate applications from multiple vendors

Q: How are integrations achieved? A. connecting the plans, methods, and tools aimed at integrating separate enterprise system B. using middlewareseveral types of software that sit between and provide connectivity for two or more software applications C. sending information entered into a given system automatically to all downstream systems and processes D. providing enterprisewide support and data access for a firms operations and business processes

Q: What is enterprise application integration (EAI)? A. an integration method that connects the plans, methods, and tools aimed at integrating separate enterprise system B. the integration of data from multiple sources, which provides a unified view of all data C. an integration method that sends information entered into a given system automatically to all downstream systems and processes D. enterprisewide support and data access for a firms operations and business processes

Q: What are enterprise systems? A. the integration of a companys existing management information systems B. the integration of data from multiple sources, which provides a unified view of all data C. an integration method that sends information entered into a given system automatically to all downstream systems and processes D. enterprisewide support and data access for a firm's operations and business processes

Q: What takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications from multiple vendors? A. enterprise systems B. enterprise application integration C. middleware D. enterprise application integration middleware

Q: What are several different types of software that sit between and provide connectivity for two or more software applications? A. enterprise systems B. enterprise application integration C. middleware D. enterprise application integration middleware

Q: What connects the plans, methods, and tools aimed at integrating separate enterprise systems? A. enterprise systems B. enterprise application integration C. middleware D. enterprise application integration middleware

Q: What provides enterprisewide support and data access for a firms operations and business processes? A. enterprise systems B. enterprise application integration C. middleware D. enterprise application integration middleware

Q: What takes information entered into a given system and sends it automatically to all upstream systems and processes? A. forward integration B. forward data interchange C. backward integration D. backward data interchange

Q: What is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources? A. eintegration B. application integration C. data integration D. forward integration

Q: What takes information entered into a given system and sends it automatically to all upstream systems and processes? A. backward integration B. application integration C. data integration D. forward integration

Q: What takes information entered into a given system and sends it automatically to all downstream systems and processes? A. backward integration B. application integration C. data integration D. forward integration

Q: What is the integration of data from multiple sources, which provides a unified view of all data? A. backward integration B. application integration C. data integration D. forward integration

Q: What is eintegration? A. the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources B. the integration of data from multiple sources, which provides a unified view of all data C. the translation of information between disparate systems D. it packages commonly used applications together, reducing the time needed to integrate applications from multiple vendors

Q: What is a backward integration? A. the integration of a companys existing management information systems B. the integration of data from multiple sources, which provides a unified view of all data C. an integration method that sends information entered into a given system automatically to all downstream systems and processes D. an integration method that sends information entered into a given system automatically to all upstream systems and processes

Q: What is a forward integration? A. the integration of a companys existing management information systems B. the integration of data from multiple sources, which provides a unified view of all data C. an integration method that sends information entered into a given system automatically to all downstream systems and processes D. an integration method that sends information entered into a given system automatically to all upstream systems and processes

Q: What is a data integration? A. the integration of a companys existing management information systems B. the integration of data from multiple sources, which provides a unified view of all data C. an integration method that sends information entered into a given system automatically to all downstream systems and processes D. an integration method that sends information entered into a given system automatically to all upstream systems and processes

Q: What is an application integration? A. the integration of a companys existing management information systems B. the integration of data from multiple sources, which provides a unified view of all data C. the information entered into a given system automatically to all downstream systems and processes D. the information entered into a given system automatically to all upstream systems and processes

Q: What takes information entered into a given system and sends it automatically to all downstream systems and processes? A. forward integration B. forward data interchange C. backward integration D. backward data interchange

Q: What allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems? A. integration B. intelligence C. data interchange D. demand plan

Q: A two-tier ERP architecture allows an organization to have an on-premises ERP system along with cloud ERP applications.

Q: SaaS ERP uses the cloud platform to enable organizations not only to unite around business processes but to gather cloud data across supplier networks and supply chains to drive greater efficiency in manufacturing projects.

Q: The primary concern with mobile ERP is security of sensitive data, including trade secrets, financial data, and customer data.

Q: The goal of ERP is to integrate all of the organizational systems into one fully functioning, high-performance system that is capable of meeting all business needs and user requirements. Of course, this goal is incredibly difficult to achieve because businesses and technologies experience rapid change, and ERP must support mobility, cloud, SaaS, and tiered architectures.

Q: Balanced scorecard is a management system, as well as a measurement system, that a firm uses to translate business strategies into executable tasks.

Q: Software customization modifies existing software according to the business's or user's requirements.