Q&A Hero

Q: What is a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable? A. computer-aided design/computer-aided manufacturing B. maker movement C. makerspace D. RFID electronic product code

Q: What is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things? A. computer-aided design/computer-aided manufacturing B. maker movement C. makerspace D. RFID electronic product code

Q: What are systems are used to create the digital designs and then manufacture the products? A. computer-aided design/computer-aided manufacturing. B. maker movement C. makerspace D. RFID electronic product code

Q: What is an RFID's electronic product code? A. systems are used to create the digital designs and then manufacture the products B. a cultural trend that places value on an individuals ability to be a creator of things as well as a consumer of things C. a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable D. serialization or the ability to track individual items by using the unique serial number associated with each RFID tag

Q: What is a makerspace? A. systems used to create the digital designs and then manufacture the products B. a cultural trend that places value on an individuals ability to be a creator of things as well as a consumer of things C. a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable D. serialization or the ability to track individual items by using the unique serial number associated with each RFID tag

Q: What is the maker movement? A. systems used to create the digital designs and then manufacture the products B. a cultural trend that places value on an individuals ability to be a creator of things as well as a consumer of things C. a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable D. serialization or the ability to track individual items by using the unique serial number associated with each RFID tag

Q: What is computer-aided design/computer-aided manufacturing (CAD/CAM)? A. systems used to create the digital designs and then manufacture the products B. a cultural trend that places value on an individuals ability to be a creator of things as well as a consumer of things C. a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable D. serialization or the ability to track individual items by using the unique serial number associated with each RFID tag

Q: What uses electronic tags and labels to identify objects wirelessly over short distances? A. 3D Printing B. robotics C. drones D. RFID

Q: What is 3D printing? A. a process that buildslayer by layer in an additive processa three-dimensional solid object from a digital model B. the use of electronic tags and labels to identify objects wirelessly over short distances C. unmanned aircraft that can fly autonomously, or without a human D. the focus on creating artificial intelligence devices that can move and react to sensory input

Q: What is a process that buildslayer by layer in an additive processa three-dimensional solid object from a digital model? A. 3D Printing B. robotics C. drones D. RFID

Q: Which of the following questions can materials management help a company answer? A. How do we dispose of spoiled items? B. What laws need to be followed for storing hazardous materials? C. Which items must be refrigerated when being stored and transported? D. All of these are correct.

Q: Which of the following questions can materials management help a company answer? A. What are our current inventory levels? B. What items are running low in the warehouse? C. What items are at risk of spoiling in the warehouse? D. All of these are correct.

Q: Which of the following questions can logistics help a company answer? A. What quantity of raw materials should we purchase to minimize spoilage? B. How can we guarantee that our raw materials meet production needs? C. At what price can we purchase materials to guarantee profitability? D. What path should the vehicles follow when delivering the goods?

Q: What includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing? A. procurement B. logistics C. materials management D. bullwhip effect

Q: What is materials management? A. purchase goods and services to meet the needs of the supply chain B. includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain C. includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

Q: Which of the following questions can procurement help a company answer? A. What is the quickest way to deliver products to our customers? B. What is the optimal way to place items in the warehouse for picking and packing? C. What is the optimal path to an item in the warehouse? D. How can we guarantee that our raw materials meet production needs?

Q: Which of the following questions can logistics help a company answer? A. What is the quickest way to deliver products to our customers? B. What is the optimal way to place items in the warehouse for picking and packing? C. What is the optimal path to an item in the warehouse? D. All of these are correct.

Q: Which of the following questions can procurement help a company answer? A. What quantity of raw materials should we purchase to minimize spoilage? B. How can we guarantee that our raw materials meet production needs? C. At what price can we purchase materials to guarantee profitability? D. All of these are correct.

Q: What includes the increasingly complex management of processes, information, and communication to take a product from cradle to grave? A. inbound logistics B. outbound logistics C. logistics D. cradle to grave

Q: What distributes goods and services to customers? A. inbound logistics B. outbound logistics C. logistics D. cradle to grave

Q: What acquires raw materials and resources and distributes them to manufacturing as required? A. inbound logistics B. outbound logistics C. logistics D. cradle to grave

Q: What is logistics? A. purchase goods and services to meet the needs of the supply chain B. includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain C. includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

Q: What is procurement? A. purchase goods and services to meet the needs of the supply chain B. includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain C. includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

Q: What includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain? A. procurement B. logistics C. materials management D. bullwhip effect

Q: What is the purchasing of goods and services to meet the needs of the supply chain? A. procurement B. logistics C. materials management D. bullwhip effect

Q: Which of the following is one of the business areas of supply chain management? A. logistics B. procurement C. materials management D. All of these are correct.

Q: What is the bullwhip effect? A. views all areas up and down the supply chain in real time B. uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory C. ensures supply chain cohesion by automating the different activities of the supply chain D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

Q: What is a supply chain execution system? A. views all areas up and down the supply chain in real time B. uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory C. ensures supply chain cohesion by automating the different activities of the supply chain D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

Q: What is a supply chain planning system? A. views all areas up and down the supply chain in real time B. uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory C. ensures supply chain cohesion by automating the different activities of the supply chain D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

Q: Which of the choices below represents the bullwhip effect? A. organizations know about employee events triggered downstream in the supply chain B. customers receive distorted product demand information regarding sales information C. distorted product-demand information ripples from one partner to the next throughout the supply chain D. the ability to view all areas up and down the supply chain

Q: What is it called when distorted product-demand information ripples from one partner to the next throughout the supply chain? A. bullwhip effect B. demand planning systems C. supply chain planning systems D. supply chain execution systems

Q: What is supply chain visibility? A. views all areas up and down the supply chain in real time B. uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory C. ensures supply chain cohesion by automating the different activities of the supply chain D. occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

Q: What is inventory turnover? A. an unfilled customer order for a product that is out of stock B. the time it takes to manufacture a product and deliver it to the retailer C. the agreed upon time between the purchase of a product and the delivery of the product D. the frequency of inventory replacement

Q: What is customer order cycle time? A. an unfilled customer order for a product that is out of stock B. the time it takes to manufacture a product and deliver it to the retailer C. the agreed upon time between the purchase of a product and the delivery of the product D. the frequency of inventory replacement

Q: What is inventory cycle time? A. an unfilled customer order for a product that is out of stock B. the time it takes to manufacture a product and deliver it to the retailer C. the agreed upon time between the purchase of a product and the delivery of the product D. the frequency of inventory replacement

Q: What is a back order? A. an unfilled customer order for a product that is out of stock B. the time it takes to manufacture a product and deliver it to the retailer C. the agreed upon time between the purchase of a product and the delivery of the product D. the frequency of inventory replacement

Q: Which of the metrics below represents the frequency of inventory replacement? A. back order B. inventory cycle time C. customer order cycle time D. inventory turnover

Q: Which of the metrics below represents the agreed upon time between the purchase of a product and the delivery of the product? A. back order B. inventory cycle time C. customer order cycle time D. inventory turnover

Q: Which of the metrics below represents the time it takes to manufacture a product and deliver it to the retailer? A. back order B. inventory cycle time C. customer order cycle time D. inventory turnover

Q: Which of the metrics below represents an unfilled customer order for a product that is out of stock? A. back order B. inventory cycle time C. customer order cycle time D. inventory turnover

Q: What is the ability to view all areas up and down the supply chain in real time? A. bullwhip effect B. demand planning software C. supply chain visibility D. supply chain execution software

Q: What can effective and efficient supply chain management systems enable an organization to accomplish? A. increase the power of its buyers B. increase its supplier power C. increase switching costs to increase the threat of substitute products or services D. All of these are correct.

Q: Walmart and Procter & Gamble (P&G) implemented a tremendously successful SCM system. The system linked Wal-Marts ________ centers directly to P&Gs ________ centers. A. manufacturing; distribution B. distribution; manufacturing C. stores; distribution D. distribution; stores

Q: Which application's primary business benefits include market demand, resource and capacity constraints, and real-time scheduling? A. CRM B. SCM C. ERP D. All of these are correct.

Q: Who are the primary users of SCM systems? A. sales, marketing, customer service B. accounting, finance, logistics, and production C. customers, resellers, partners, suppliers, and distributors D. All of these are correct.

Q: Which of the following is not one of the five basic components of supply chain management? A. plan B. source C. sale D. deliver

Q: What is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred? A. streaming B. streamlining C. networking D. wireless

Q: Cell phones have morphed into ________ that offer more advanced computing ability and connectivity than basic cell phones. A. micro computers B. smart phones C. streaming phones D. super computers

Q: A wireless WAN (WWAN) is a wide area network that uses radio signals to transmit and receive data and can be divided into which two categories? A. cellular communications and multiple user communication systems B. mobile and wireless technologies C. cellular and satellite communication systems D. client and server systems

Q: What is WiMAX? A. Worldwide Interoperability for Microwave Access B. World Interconnected through Mobile Awareness C. World Interorganizations for Mobile Access D. Wide International for Misinformation Access

Q: A wireless MAN (WMAN) is a metropolitan area network that uses ________ to transmit and receive data? A. WI-FI ideas B. STP technology C. cable connections D. radio signals

Q: What is worldwide interoperability for microware access (WiMAX)? A. a metropolitan area network that uses radio signals to transmit and receive data B. a communications technology aimed at providing high-speed wireless data over metropolitan area networks C. a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves D. includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles and additional equipment required to send out a Wi-Fi signal

Q: What is a wireless MAN? A. a metropolitan area network that uses radio signals to transmit and receive data B. a communications technology aimed at providing high-speed wireless data over metropolitan area networks C. a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves D. includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles and additional equipment required to send out a Wi-Fi signal

Q: What is an access point (AP)? A. the computer or network device that serves as an interface between devices and the network B. refers to any type of operation accomplished without the use of a hard-wired connection C. a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices D. provides communication for devices owned by a single user that work over a short distance

Q: The bandwidths associated with Wi-Fi are separated according to several wireless networking standards, known as ________, for carrying out wireless local area network communication. A. bits B. 802.11 C. 80118091 D. 91210

Q: What are areas around access points where users can connect to the Internet via Wi-Fi? A. hotspots B. cafor coffee shop C. company break rooms D. warmspots

Q: What is Wi-Fi infrastructure? A. a metropolitan area network that uses radio signals to transmit and receive data B. a communications technology aimed at providing high-speed wireless data over metropolitan area networks C. a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves D. includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles and additional equipment required to send out a Wi-Fi signal

Q: What is wireless fidelity (Wi-Fi)? A. a metropolitan area network that uses radio signals to transmit and receive data B. a communications technology aimed at providing high-speed wireless data over metropolitan area networks C. a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves D. includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles and additional equipment required to send out a Wi-Fi signal

Q: What is a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves? A. Bluetooth B. wireless fidelity (WI-FI) C. wide area network (WAN) D. wireless data centers

Q: Which network uses radio signals to transmit and receive data over distances of a few hundred feet? A. WMAN B. WWAN C. PAN D. WLAN

Q: What is a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices? A. laptop B. PDA C. Bluetooth D. camera

Q: What is a wireless network that provides communication over a short distance that is intended for use with devices that are owned and operated by a single user? A. professional area network B. personal area service C. personal area network D. political area network

Q: Which of the following is not a type of wireless network? A. PAN B. WLAN C. WWAN D. MAN

Q: What is a personal area network (PAN)? A. means the technology can travel with the user; for instance, users can download software, email messages, and web pages onto a laptop or other mobile device B. refers to any type of operation accomplished without the use of a hard-wired connection C. a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices D. provides communication for devices owned by a single user that work over a short distance

Q: What is Bluetooth? A. means the technology can travel with the user; for instance, users can download software, email messages, and web pages onto a laptop or other mobile device B. refers to any type of operation accomplished without the use of a hard-wired connection C. a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices D. provides communication for devices owned by a single user that work over a short distance

Q: What are the four wireless communication network categories? A. private servers, company servers, government servers, and international servers B. protocol, land lines, rates, and worldwide C. personal, local, regional, and international D. personal area networks, wireless local area networks, wireless metropolitan area networks, and wireless wide area networks

Q: What is the worldwide gap giving advantage to those with access to technology? A. digital subscriber B. digital divide C. digital darwinism D. digital era

Q: What is wireless? A. means the technology can travel with the user; for instance, users can download software, email messages, and web pages onto a laptop or other mobile device B. refers to any type of operation accomplished without the use of a hard-wired connection C. a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices D. provides communication for devices owned by a single user that work over a short distance

Q: What is mobile? A. means the technology can travel with the user; for instance, users can download software, email messages, and web pages onto a laptop or other mobile device B. refers to any type of operation accomplished without the use of a hard-wired connection C. a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices D. provides communication for devices owned by a single user that work over a short distance

Q: What is the digital divide? A. a worldwide gap giving advantage to those with access to technology B. a data interruption in the Internet connection C. a deficiency in school-aged children with computer knowledge D. a divide between the economies of third world countries

Q: Which of the statements below is not accurate in reference to mobile and wireless computing? A. Mobile technology can travel with the user. B. Wireless technology is any type of operation accomplished without the use of a hard-wired connection. C. Wireless technology is any type of operation accomplished with the use of a hard-wired connection. D. Mobile technology allows a user to download software to a laptop or cell phone for portable reading or reference.

Q: To create an SSL connection, a web server requires a ________, which is an electronic document that confirms the identity of a website or server and verifies that a public key belongs to a trustworthy individual or company. A. DSL degree B. SSL degree C. SSL certificate D. DSL certificate

Q: What is a combination of HTTP and SSL that provides encryption and secure identification of an Internet server? A. secure hypertext transfer protocol (SHTTP) B. secure sockets layer (SSL) C. SSL certificate D. SHTTP certificate

Q: What are the two main methods for encrypting network traffic on the web? A. SSL and HTTP B. SSL and SHTTP C. DSL and HTTP D. HTML and SHTTP

Q: What is the major challenge of networking or performing business in a connected world? A. personal issues B. society demands C. security issues D. telecommuting demands

Q: What is a VPN? A. a direct network provider using a company server B. a direct private network that creates a "private tunnel" within the Internet to connect to the corporate server C. a direct URL that creates a private tunnel for a company D. a direct P2P that creates an open access community for a company

Q: An extranet is not available for use by a ________. A. customer B. supplier C. employee D. competitor

Q: What is an extension of an intranet that is available only to authorized outsiders? A. national ISP B. regional ISP C. intranet D. extranet

Q: What is a restricted network that relies on Internet technologies to provide an Internet-like environment within the company for information sharing, communications, collaboration, and web publishing? A. national ISP B. regional ISP C. intranet D. extranet

Q: Why would a company use an intranet? A. Intranets are used for business operations and management. B. Intranets are used for communications and collaboration. C. Intranets are used for web publishing. D. All of these are correct.