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Q:
Skills that include defining and sequencing activities, communicating expectations, assigning resources to activities, and monitoring outcomes best represent:
A) customer relations.
B) leadership.
C) team management.
D) management.
E) technical problem solving.
Q:
Skills that include interpreting system requests and specifications, site preparation and user training, and contact point for customers best represent:
A) leadership.
B) management.
C) customer relations.
D) conflict management.
E) team management.
Q:
Identifying, assessing, and managing the risks and day-to-day changes that occur during a project best defines which of the following project manager activities?
A) Conflict management
B) Risk and change management
C) Team management
D) Customer relations
E) Technical problem solving
Q:
Managing conflict within a project team to ensure that conflict is not too high or too low best defines which of the following project manager activities?
A) Conflict management
B) Leadership
C) Team management
D) Problem solving
E) Risk management
Q:
Influencing the activities of others toward the attainment of a common goal through the use of intelligence, personality, and abilities refers to which of the following project manager activities?
A) Conflict management
B) Management
C) Leadership
D) Team management
E) Customer relations
Q:
Arguably, the most instrumental person to the successful completion of any project is the:
A) chief information officer.
B) project manager.
C) end user.
D) staff consultant.
E) department manager.
Q:
An individual with a diverse set of skills-management, leadership, technical, conflict management, and customer relationship-who is responsible for initiating, planning, executing, and closing down a project best defines:
A) chief information officer.
B) consultant.
C) project scheduler.
D) project manager.
E) end user.
Q:
A planned undertaking of related activities to reach an objective that has a beginning and an end best defines:
A) task development.
B) activity plan.
C) project.
D) task schedule.
E) project mission.
Q:
An activity on the critical path will have a slack time of 1.
Q:
If an activity's optimistic time is four days, its realistic time is 10 days, and its pessimistic time is 25 days, then its estimated time would be 11.5 days.
Q:
Critical path scheduling is a scheduling technique whose order and duration of a sequence of task activities directly affect the completion date of a project.
Q:
Variable expenses are any person, group of people, piece of equipment, or material used in accomplishing an activity.
Q:
The ability to easily make changes to a project is a very powerful feature of most project management environments.
Q:
Gantt charts visually show the time overlap of tasks whereas a network diagram does not show time overlap but does show which tasks could be done in parallel.
Q:
Gantt charts do not show how tasks must be ordered.
Q:
Projects are deemed a success or failure at project closedown.
Q:
The focus of closing the customer contract activity is to ensure that all contractual terms of the project have been met.
Q:
Team members are assessed as part of the conducting postproject reviews activity.
Q:
A project can terminate naturally or unnaturally.
Q:
The status report project team communication method is used to inform project team members.
Q:
The hallway discussion project team communication method has a medium to a high formality rating.
Q:
The meetings project team communication method has a low formality rating.
Q:
A slipped completion date for an activity may initiate a change to the baseline project plan.
Q:
When executing the baseline project plan, the project manager will initiate the execution of project activities, acquire and assign resources, orient and train new team members, keep the project on schedule, and assure the quality of project deliverables.
Q:
A baseline project plan is developed during the project execution phase.
Q:
A network diagram depicts project tasks and their interrelationships.
Q:
During the development of a preliminary schedule activity conducted during the project planning phase, you specify how various deliverables are produced and tested by you and your project team.
Q:
Project time estimates for task completion and overall system quality are not significantly influenced by the assignment of people to tasks.
Q:
COCOMO uses parameters that are derived from estimates of planned projects of the same complexity to estimate project size and cost.
Q:
The Constructive Cost Model is a method for estimating a software project's size and cost.
Q:
Creating a work breakdown structure requires that you decompose phases into activities and activities into specific tasks.
Q:
Gantt charts show how tasks must be ordered and when an activity should begin and end.
Q:
A logic model is a graphical representation of a project that shows each task as a horizontal bar whose length is proportional to its time for completion.
Q:
Task sequence depends on which tasks produce deliverables needed in other tasks, when critical resources are available, the constraints placed on the project by the client, and the process outlined in the SDLC.
Q:
Project planning involves defining clear, discrete activities and the work needed to complete each activity within a single project.
Q:
Project initiation is the second phase of the project management process, which focuses on defining clear, discrete activities and the work needed to complete each activity within a single project.
Q:
The project workbook serves as a repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards established by the project team.
Q:
During project initiation, the focus of developing a communication plan activity is to collect and organize the tools that will be used while managing the project.
Q:
Establishing a relationship with a customer is a project initiation activity.
Q:
Project planning is the first phase of the project management process in which activities are performed to assess the size, scope, and complexity of the project and to establish procedures to support later project activities.
Q:
The most instrumental person to the successful completion of a project is the database analyst.
Q:
In order to determine the resources required for project completion, an organization should analyze the project's scope and determine the project's probability of successful completion.
Q:
A systems development project may be undertaken to take advantage of business opportunities or to solve business problems.
Q:
A resource analysis plan determines if the proposed information system makes sense for the organization from an economic and operational standpoint.
Q:
A deliverable is an end product in a phase of the SDLC.
Q:
The project manager is responsible for initiating, planning, executing, and closing down the project.
Q:
The focus of project management is to ensure that systems development projects meet customer expectations and are delivered within budget and time constraints.
Q:
What is a project? Who is the project manager?
Q:
Identify the common activities and skills of a project manager.
Q:
Briefly discuss project management software.
Q:
Identify and briefly discuss the four phases involved in managing a project.
Q:
Briefly define and compare Gantt and Network diagrams.
Q:
An example of a project management system is:
A) Word Perfect.
B) Microsoft Office.
C) Microsoft Project for Windows.
D) Lotus 1-2-3.
E) QuarkXpress.
Q:
Automated tools available to help you manage a development project are referred to as:
A) diagram generators.
B) project management software.
C) systems development software.
D) desktop publishing software.
E) utility software.
Q:
Which of the following refers to the time in which an activity can be completed without delaying the project?
A) Latest expected completion time
B) Earliest expected completion time
C) Delay time
D) End time
E) Critical time
Q:
Which of the following slack times indicates that an activity is on the critical path?
A) 1
B) 10
C) 0
D) 2
E) 5
Q:
Slack time is equal to:
A) the difference between an activity's latest and earliest expected completion time.
B) the latest expected completion time.
C) the difference between the start time and realistic time for each activity.
D) the sum of an activity's latest and earliest expected completion time.
E) the difference between the optimistic time and pessimistic time for an activity.
Q:
The amount of time that an activity can be delayed without delaying the project refers to:
A) noncritical time.
B) slack time.
C) down time.
D) delay time.
E) stop time.
Q:
Which of the following is NOT a true statement regarding network diagrams?
A) All activities with a slack time equal to zero are on the critical path.
B) Nodes not on the critical path can be delayed (for some amount of time) without delaying the final completion of the project.
C) The latest expected completion time refers to the time in which an activity can be completed without delaying the project.
D) To construct a network diagram, a horizontal bar is drawn for each activity that reflects its sequence and duration.
E) The critical path of a network diagram is represented by the sequence of connected activities that produce the longest overall time period.
Q:
Which of the following is true regarding Gantt chart construction?
A) Squares are used to represent activities.
B) To construct the Gantt chart, a horizontal bar is drawn for each activity that reflects its sequence and duration.
C) To show precedence relationships, arrows are used to connect the nodes.
D) Arrows are used to reflect the sequence of activities.
E) Ellipses are used to represent activities.
Q:
What would be the estimated time for completion if time estimates for installation are as follows? optimistic = 1 week; pessimistic = 1 week; realistic = 1 week
A) 5 weeks
B) 12 weeks
C) 6 weeks
D) 3 weeks
E) 1 week
Q:
What would be the estimated time for completion if time estimates for programming are as follows? optimistic = 4 weeks; pessimistic = 6 weeks; realistic = 5 weeks
A) 5 weeks
B) 6 weeks
C) 15 weeks
D) 3 weeks
E) 30 weeks
Q:
What would be the estimated time for completion if the time estimates for report design are as follows? optimistic = 3 weeks; pessimistic = 9 weeks; realistic = 6 weeks
A) 3 weeks
B) 5 weeks
C) 36 weeks
D) 6 weeks
E) 18 weeks
Q:
Realistic time refers to:
A) the maximum period of time for an activity to be completed.
B) the minimum period of time for an activity to be completed.
C) the planner's "best guess" of the amount of time the activity actually will require for completion.
D) the maximum period of time for an entire project to be completed.
E) the average period of time for an activity to be completed.
Q:
Pessimistic time refers to:
A) the maximum period of time for an activity to be completed.
B) the minimum period of time for an activity to be completed.
C) the planner's "best guess" of the amount of time the activity actually will require for completion.
D) the maximum period of time for an entire project to be completed.
E) the average period of time for an activity to be completed.
Q:
Optimistic time refers to:
A) the maximum period of time for an activity to be completed.
B) the minimum period of time for an activity to be completed.
C) the planner's "best guess" of the amount of time the activity actually will require for completion.
D) the maximum period of time for an entire project to be completed.
E) the average period of time for an activity to be completed.
Q:
A technique that uses optimistic, pessimistic, and realistic time to calculate the expected time for a particular task best defines:
A) Gantt.
B) Computer Aided Software Engineering (CASE).
C) Program Evaluation Review Technique (PERT).
D) flowcharting.
E) Unified Modeling Language (UML).
Q:
A critical path refers to:
A) a sequence of task activities whose order and durations indirectly affect the completion date of a project.
B) a sequence of task activities whose order and durations directly affect the completion date of a project.
C) a sequence of task activities whose order must be performed in parallel.
D) a sequence of task activities whose duration cannot last more than 40 percent of the time allotted to the project.
E) none of the above.
Q:
A scheduling technique where the order and duration of the sequence of activities directly affect the completion date of a project refers to:
A) sequencing strategy.
B) Gantt scheduling.
C) critical path scheduling.
D) activity scheduling.
E) task management.
Q:
Any person, group of people, piece of equipment, or material used in accomplishing an activity is referred to as a(n):
A) entity.
B) agent.
C) resource.
D) identifier.
E) expense.
Q:
Determining the strengths and weaknesses of project deliverables, the processes used to create them, and the project management process is done during:
A) conducting postproject reviews.
B) closing down the project.
C) establishing the communication plan.
D) communicating the project status.
E) closing the customer contract.
Q:
Ensuring that all contractual terms of the project have been met is done during:
A) conducting postproject reviews.
B) closing the customer contract.
C) setting a baseline project plan.
D) communicating the project status.
E) project implementation.
Q:
The final phase of the project management process that focuses on bringing a project to an end is called:
A) project evaluation.
B) project closedown.
C) project initiation and planning.
D) project review.
E) project implementation.
Q:
Which of the following states correctly the formality and use of hallway discussions?
A) In terms of formality, hallway discussions would be rated medium. In terms of use, hallway discussions would be used to inform.
B) In terms of formality, hallway discussions would be rated high. In terms of use, hallway discussions would be used to inform.
C) In terms of formality, hallway discussions would be rated low. In terms of use, hallway discussions would be used to inform and resolve issues.
D) In terms of formality, hallway discussions would be rated high. In terms of use, hallway discussions would serve as a permanent record.
E) In terms of formality, hallway discussions would be rated medium to high. In terms of use, hallway discussions would be used to resolve issues.
Q:
Which of the following states correctly the formality and use of a project workbook?
A) In terms of formality, the project workbook would be rated low to medium. In terms of use, the project workbook would be used to inform and serve as a permanent record.
B) In terms of formality, the project workbook would be rated high. In terms of use, the project workbook would be used to resolve issues.
C) In terms of formality, the project workbook would be rated high. In terms of use, the project workbook would be used to inform and serve as a permanent record.
D) In terms of formality, the project workbook would be rated low. In terms of use, the project workbook would be used to resolve issues.
E) In terms of formality, the project workbook would be rated medium to high. In terms of use, the project workbook would be used to resolve issues.
Q:
The responsibility for keeping all team members informed of the project status best describes:
A) monitoring project progress against the baseline project plan.
B) executing the baseline plan.
C) communicating the project status.
D) updating project status.
E) establishing the project initiation plan.
Q:
Changes to the baseline project plan might be motivated by:
A) a slipped completion date of an activity.
B) a bungled activity that must be redone.
C) the identification of a new activity that becomes evident later in the project.
D) an unforeseen change in personnel due to sickness, resignation, or termination.
E) all of the above.
Q:
Which of the following occurs during project execution?
A) Monitoring project progress against the baseline project plan
B) Conducting post project reviews
C) Establishing the project initiation plan
D) Establishing the project workbook
E) Establishing the communication plan
Q:
The third phase of the project management process in which the plans created in the prior phases are put into action is:
A) project planning.
B) project development.
C) project initiation.
D) project execution.
E) project close down.
Q:
Risks can arise from:
A) the use of new technology.
B) resistance to change.
C) availability of critical resources.
D) member inexperience with technology or the business area.
E) all of the above.