Q&A Hero

Q: If you were viewing information from different perspectives, you would be _____. A.Turning the cube B.Making decisions C.Creating hyperlinks D.Applying fuzzy logic

Q: What is the difference between multidimensional analysis and statistical analysis? A.Multidimensional analysis is a higher level of mathematical analysis than normal statistical analysis B.Multidimensional analysis uses a form of fuzzy logic whereas statistical analysis is objective C.Statistical analysis requires a step-by-step approach to data analysis; multidimensional analysis does not D.Statistical analysis is a mathematical approach to understanding information; multidimensional analysis is a way of viewing information from different perspectives

Q: If you were to perform a regression analysis, what type of data warehouse tool would you use? A.Statistical B.Multidimensional analysis C.Production analysis D.Hypercube

Q: Which of the following contains a subset of a data warehouse in which only a focused portion of the data is kept? A.Data mart B.Intelligent agent C.Business intelligent subsystem D.Operational database

Q: Which of the following is a smaller, more focused data warehouse? A.Data warehouse B.Data mart C.Operational database D.OLAP

Q: If you were working for a large pharmaceutical company and building a sales report on current prescription writing habits of doctors, what type of information repository would you be most likely working with? A.Data warehouse B.Operational database C.Transactional database D.Data mart

Q: If you were comparing information from various divisions of an organization for instance, sales, marketing, and production, what type of information repository would you most likely work with? A.Data mart B.Data warehouse C.Hypercube database D.Data mining

Q: A(n) _____ links you to people you know, and from there, to people your contacts know.

Q: _____ refers to ensuring the right quantity of parts for production or products for sale arrive at the right time.

Q: _____ refers to keeping the costs of transportation as low as possible consistent with safe and reliable delivery.

Q: _____ refers to ensuring that production lines function smoothly because high quality parts are available as needed.

Q: _____ refer to ensuring that no sales are lost because sales are empty.

Q: _____ refer to keeping the cost of purchased parts and products at acceptable levels.

Q: _____ is a total business objective which encompasses many different aspects of a business including software, hardware, services, support, and strategic business goals.

Q: Which data manipulation tool allows you to quickly define the formats of needed business reports from information stored in a database? A.Query tools B.Data administration tools C.Report generators D.Application reports

Q: Which data manipulation tool allows you to graphically design the answer to your business questions? A.Report generators B.Application reports C.Query-by-example tools D.Data administration tools

Q: If you were able to quickly pull information from student records with course records to build students' schedules, you would be using a _____ tool. A.Data administration B.Query-by-example C.Data definition D.Data manipulation

Q: Which database management subsystem helps you create and maintain the data dictionary and define the structure of the files in a database? A.Data definition subsystem B.Data manipulation subsystem C.Application generator D.Data administration subsystem

Q: A company must complete all steps in a ____________ to complete a business process.

Q: What is SQL? A.A fourth generation language found in most DBMSs B.A storage tool that holds the data and definitions for a database C.An administrative tool that allows you to set access rights for database users D.A programming language that can be used instead of a DBMS

Q: A(n) ____________ facilitates the automation and management of business processes.

Q: Which of the following DBMS components allows you to quickly develop computer routines or tasks that will process your business transactions? A.Programming query B.Automatic module generator C.Application generation subsystem D.Fast programming

Q: Many companies, such as banks, maintain copies of your documents for many years. A(n) _____ system could be used to track these.

Q: Which database management subsystem is responsible for backup and recovery, security management, query optimization, concurrency control, and change management? A.Application management B.Data administration C.Data management D.Data optimization

Q: A(n) _____ supports the capturing, organization, and dissemination of knowledge.

Q: Which type of environment allows you to go beyond operational database systems to support business intelligence? A.Transactional systems B.Application generators C.Relational DBMS D.Data warehouses

Q: _____ are IT-enabled systems that facilitate learning.

Q: The _____ is the path followed from the originator of a product to the end consumer.

Q: _____ is an approach that produces or delivers a product or service just at the time the customer wants it.

Q: _____ tracks inventory and information among business processes and across companies.

Q: A supply chain management system automates the tracking of _____ and information among business processes and across companies.

Q: A(n) _____ helps companies understand customer needs so that they can serve them better.

Q: A(n) _____ tracks all steps in the sales process.

Q: A(n) _____ is used to fulfill and support customer orders.

Q: A(n) _____ serves as the primary interface for customers and the sales process.

Q: A _____ is a web site that allows its visitor to create, edit, change, and even eliminate content from its site.

Q: _____ is the use of multiple channels of transportation used to move products from their source to the customer.

Q: A _____ approach to structuring IT often occurs when there is a strong "command and control" management style.

Q: A _____ system automatically tracks the steps in the sales process.

Q: A _____ approach to structure IT often occurs when there are IT personnel working within individual function areas within an organization.

Q: If you were to create a list of potential customers for your sales team to contact, you would be undertaking _____.

Q: _____ tracks a salesperson contacting habits of potential customers.

Q: Business _____ is a standard set of activities to accomplish a specific task.

Q: _____ is the use of technology to support work activities with integrated collaboration environments.

Q: Posting a customer payment would be an example of a business process.

Q: A work course system facilitates the automation and management of business processes.

Q: Both the front office and the back office systems send customer information to the corporate database.

Q: The _____ is responsible for overseeing an organization's information resource.

Q: _____ occurs when two or more companies cooperate by integrating their IT systems.

Q: A social networking site is a virtual space that allows people to build and maintain friendships.

Q: The chief _____ officer is responsible for ensuring that information is used in an ethical way and that only the right people have access to certain types of information.

Q: Domestic supply chains rarely use inter-modal transportation.

Q: The chief _____ officer is responsible for overseeing every aspect of an organization's information resources.

Q: Revenue and profit are optimized by a well-designed supply chain management.

Q: The chief _____ officer is responsible for the technical aspects of ensuring the security of information.

Q: Supply chain management includes fulfillment.

Q: _____ are groups of buyers on a chat board who collaborate on their online purchases.

Q: A social networking system is the set of links and communication privileges for an online social community.

Q: _____ is a method for producing or delivering a product or service at the time the customer wants it.

Q: When a company encourages it employees to seek new and innovative ways to use technology without punishment of failure, that company support the theory of Porter's 5 Force Model.

Q: A nanonite is a Web site that allows you to create, change, or eliminate content from their site.

Q: A "work course" defines all of the steps or business rules, from beginning to end, required for a business process.

Q: Customer relationship management systems cannot help you acquire new customers.

Q: Customer relationship management should be completely based upon softwarethere are no other components to consider.

Q: A CRM system only interfaces with a front office system to better serve the customer.

Q: When a business offers multiple ways in which customers can interact with it, its approach is a multi-channel service delivery.

Q: Open source information is software for which the code is available and free to the customer.

Q: A supply chain management system automates inventory tracking but still requires that information be transferred manually.

Q: CRM systems automatically track all of the steps in the sales process.

Q: A back office system is used to fulfill and support customer orders.

Q: Virtual team members are typically located in the same geographic areas.

Q: The chief information officer (CIO) is responsible for overseeing every aspect of an organization's information resource.

Q: Collaboration systems are designed to support the sharing and flow of information between companies.

Q: The chief security officer is responsible for the ethical use of information within an organization.

Q: The chief technology officer is responsible for overseeing both the underlying IT infrastructure within an organization and the user-facing technologies.

Q: The chief privacy officer is responsible for ensuring that only the people who should see information have access to that information.

Q: The document management system manages a document through all the stages of its processing.

Q: An e-collaboration system supports integrated collaborative work environments, knowledge management, social networking, e-learning, and open-source collaboration.

Q: Enterprise resource planning (ERP) systems primarily support the strategic planning processes and the creation of tactical information.

Q: Information partnerships require the integration of IT systems from two or more independent companies.