Q&A Hero

Q: What is the term associated with buyers and the number of choices they have regarding from whom they can buy? A.Buyer independence B.Buyer dependence C.Supplier power D.Supplier dependence

Q: Which type of device allows you to store information in a computer? A.Storage B.CPU C.Telecommunication D.Communication

Q: What is smack shopping according to Mark McGuire? A.Online shopping B.Traditional shopping with online customer support C.Online shopping with a quick turnaround sale to an auction site D.Online collaborative shopping by groups of customers

Q: Which type of device allows you to send and receive information from another computer? A.Telecommunication B.Telepathy C.CPU D.RAM

Q: What is a distribution chain? A.The path a product follows once it leaves the warehouse B.The business partners involved with supplying and distributing products or services C.The path a product or service follows from the originator of it to the consumer D.The distribution list for e-communications established for any product or service

Q: What part of a computer system temporarily holds information and instructions while they are being processed? A.ROM B.RAM C.Input D.Data entry

Q: In contemporary business, success depends on minimizing the _____ in an attempt to reduce the costs of producing and selling products or services. A.Level of internal communications B.Level of customer support C.Distribution chain D.Complexity of needed information technology

Q: How is RAM different from a CPU? A.RAM usually sits outside the computer; the CPU is located inside the computer B.The CPU is able to process data; RAM only holds it C.RAM is the real brain of the computer, not the CPU D.RAM is an obsolete CPU

Q: Which of the following activities tracks inventory and information among business processes and across companies? A.Supply chain management (SCM) B.Enterprise resource management (ERM) C.Business intelligence (BI) D.Distribution information systems (DIS)

Q: What is a connecting device? A.A device that allows one person to talk with another person B.A device that allows you to connect an outside device, like a printer, to a computer C.A device that supports online dating systems on the internet D.A device needed by telephones to facilitate IM

Q: What is the set of instructions that your computer needs to carry out a specific task? A.Computer language B.MS BASIC C.Functions D.Software

Q: What is hardware? A.The set of instructions that your computer executes B.The physical devices and the set of instructions that your computer executes C.The physical devices that make up a computer D.The set of standards followed by the computer industry

Q: What is software? A.The physical devices and the set of instructions that your computer executes B.The set of instructions that your hardware executes to carry out specific tasks C.The standards followed by the computer industry to ensure that your physical devices can communicate with each other D.The programming language used by your computer system

Q: What category of technology does a keyboard fall into? A.Output device B.Telecommunications device C.Connecting device D.Input device

Q: What is internal information? A.Operational information B.Private, business information C.Secured information D.Business intelligence

Q: Which category of technology allows you to see, hear, or recognize the results of your information-processing requests? A.Output device B.Telecommunication device C.Connecting device D.CPU

Q: What is external information? A.Information about the environment B.Outsourced information C.Information purchased from a consultant D.Data obtained from a competitor

Q: If you needed to connect your flash drive to your computer, what type of hardware device would you need? A.Storage B.Connecting C.Telecommunications D.Output

Q: What is objective information? A.Information gathered from an expert B.External information C.Raw data D.Quantifiable information

Q: If you were visiting Disney World and you used its touch-screen monitors to locate a restaurant, what type of hardware device would you be using? A.Input B.Connecting C.Input and Output D.Storage

Q: What is subjective information? A.Operational information B.Strategic information C.Unprocessed data D.Speculations

Q: Which of the following terms is used to define the physical devices that make up a computer? A.Chassis B.Systems C.Hardware D.Computer tools

Q: If you offered your expert opinion about some expected outcome, what type of organizational information are you offering? A.External B.Subjective C.Objective D.Judgment

Q: What is the single most important resource in any organization? A.Money B.Opportunity C.Technology D.People

Q: What is information technology (IT)? A.The theory of applying technology to organizations B.A set of tools that help you work with and process information C.Organizational systems D.The hardware within an organization

Q: Which of the following statements best describes a technology-literate knowledge worker? A.A computer savvy worker B.A content expert who is comfortable with a computer C.A worker who knows how and when to apply technology D.A worker who is knowledgeable about emerging technology

Q: Which of the following statements best describes an information-literate knowledge worker? A.A worker who can define what information is needed and where to obtain it B.A worker who understands the information once it is received C.A worker who can act appropriately based on the information he or she obtains D.A worker who can define needed information, obtain it, understand it, and act appropriately because of it

Q: What are ethics? A.The set of laws established for a nation B.Standards that define acceptable or prohibited behavior C.Principles and standards that guide our behavior toward other people D.Religious customs

Q: Which of the following is more subjective and open to cultural interpretations? A.Laws B.Regulations C.Ethics D.Organizational rules

Q: How does technology affect ethics? A.Generally there is little difference in the ethical dilemmas facing today's society compared to 50 years ago B.Because business systems are based on logic, today's problems can be solved easily C.As a society, we are able to collect large amounts of data and regularly analyze the affects of technology on society D.Technology increases the complexity of ethical dilemmas faced by our society

Q: Being socially and ethically responsible requires individual accountability and accountability for which of the following? A.The evolution of our culture B.Protecting your organization against the actions of others C.Forming of technology-laws D.Technological innovation and usage

Q: In addition to the intellectual assets that are needed to succeed in today's competitive environment, what do contemporary organizations need? A.IT systems capable of capturing, organizing, and disseminating these assets B.A lot of good fortune C.Cutting-edge technology D.Cutting-edge technology and superior data analysts

Q: In a downward information flow, how is data passed? A.From management to operations B.From operations to tactical C.From tactical to strategic D.From the user to the group

Q: When does information exhibit quality? A.When there is an abundance of it B.When it leads to business intelligence C.When it is pertinent, relevant, and useful to you D.When you have access to it 24/7

Q: If the marketing department were to pass information to the finance department, what type of information flow is this considered? A.Downward B.Horizontal C.Upward D.Outward

Q: Information has many attributes that help define its quality. Which of the following is not one of these attributes? A.Timeliness B.Abundance C.Location D.Form

Q: If a business sends information to its partners, suppliers, or distributors, what type of information flow is this considered? A.Horizontal B.Outward/inward C.Downward D.Upward

Q: Having access to information when you need it is an example of the _____ quality attribute of information. A.Timeliness B.Form C.Location D.Relevance

Q: Having access to information that spans a period of time is an example of the _____ quality attribute of information. A.Validity B.Relevance C.Timeliness D.Period data

Q: Having access to information from any location that you're working from is an example of the _____ quality attribute of information. A.Timeliness B.Relevance C.Form D.Location

Q: Having access to information in a usable form is an example of the _____ quality attribute of information. A.Validity B.Relevance C.Form D.Mode

Q: Having access to credible information is an example of the _____ quality attribute of information. A.Weight B.Relevance C.Application D.Validity

Q: Having an audio file that describes current environmental factors that you can listen to while walking to a meeting is an example of the quality attribute _____. A.Form B.Validity C.Relevance D.Mode

Q: If your team member brought information to your group that he/she obtained from a flash news story broadcasted over the Internet, what quality attribute should you be concerned about? A.Validity B.Timeliness C.Relevance D.Form

Q: Wikipedia.org is a contemporary web site providing definitions and descriptions of many concepts. Wikipedia is not peer-reviewed (a group of peers or experts do not verify the quality of information). Because of this, Wikipedia may not demonstrate which of the following quality attributes? A.Relevance B.Validity C.Authority D.Weight

Q: Garbage-in-garbage-out is related to which quality attribute? A.Timeliness B.Location C.Form D.Authority

Q: Within an organization information will flow in four basic directions. Which of the following describes the movement of data from operations to management? A.Upward B.Downward C.Horizontal D.Outward/inward

Q: What does information granularity refer to? A.The quantity of data B.The quality of data C.The strength of data D.The detail in data

Q: On which group of people does business intelligence collect knowledge? A.Customers and business partners B.Competition and competitive environment C.Internal operations D.All of the above

Q: At lower organizational levels, information exhibits _____ granularity. A.Low-levels of B.High-levels of C.Concentrated D.Fine

Q: To be successful in today's competitive environment, what must a company have? A.Competitive data B.Expansive databases C.Wisdom D.Intellectual assets (data, information, business intelligence, and knowledge)

Q: At upper organizational levels, information exhibits _____ granularity. A.Low-levels of B.High-levels of C.Coarse D.Complete

Q: Which of the following is not a key resource of MIS? A.People B.Information C.Technology D.Methods

Q: Which of the following is the least important resource within MIS? A.Technology B.Methods C.People D.Information

Q: What is data? A.Information that has a particular meaning within a specific context B.Raw facts that describe some phenomenon C.A collection or set of information about a particular person, object, or event D.Records that are stored in a database or transaction file

Q: What is the term for raw facts that describe a particular phenomenon? A.Facts B.Data C.Detail D.Items

Q: What is information? A.Data that is stored about a person, object, or event in a database or transaction file B.A collection of related records C.Data that has a particular meaning within a specific context D.A collection of facts about an organization's internal and external environment

Q: What is business intelligence or BI? A.Interrelated and stored data about a person, object, or event B.Collective information about a business' customers, competitors, partners, environment, and operations C.An enterprise-wide set of common and interrelated data D.Data that has a particular meaning with a specific context

Q: Which of the following is the overarching function of management information systems? A.To support the technological needs of management B.To supply management with needed information C.To ensure the compatibility of executive applications within an organization D.To create and sustain a competitive advantage

Q: What is the difference between data and information? A.There is no difference between the two terms; they can be used interchangeably B.Data is stored, information is not C.Information is intelligence, data is not D.Data is unprocessed and will turn into information once it is processed

Q: Which question does not support a business' efforts to support and maintain a competitive edge? A.Can this technology lower the cost of operating our business? B.Can this technology increase our customer base? C.Can this technology make the company look better? D.Can this technology enhance our innovative efforts?

Q: The grade you earn for a specific course is an example of _____. A.Data B.Information C.Knowledge D.Business intelligence

Q: If you wanted to ensure that your business maintains a desirable return on your investment with technology, what should be one of your main concerns? A.Your technology helps streamline costs without sacrificing quality B.You give the appearance of technological sophistication C.Your management systems are consistent with industry standards D.Your strategic systems are technologically advanced

Q: Your overall GPA is an example of _____. A.Data B.Information C.Knowledge D.Business intelligence

Q: If you wanted to ensure that your business maintains a competitive edge, what should be one of your main concerns when purchasing technology? A.The new technology communicates with existing systems B.Standard operating procedures are supported so that innovative employees can focus on new markets C.The new technology is consistent with the technology owned by your customer base D.The new technology enables you to be innovative and move into new markets

Q: The compilation of average SAT scores for students enrolled in your college, along with an analysis of enrollment information and a statistical analysis of these scores compared to competitive schools, is an example of _____. A.Data B.Information C.Knowledge D.Business intelligence

Q: Should a business' decisions about its technology drive its business strategy? A.Yes, if the decision is about management information systems (MIS) B.Yes, if the decision is about strategic information systems (SIS) C.There are times that technology should drive strategy and vice versa D.No, business strategy should drive decisions about its technology

Q: What is the difference between information and business intelligence (BI)? A.Information is about a specific situation; business intelligence is about internal and external conditions and how they will affect strategy B.Information is based upon facts or objective data; business intelligence is based on perceptions C.Information leads to strategic thinking; business intelligence leads to tactical thinking D.Information is based on processed knowledge; business intelligence is based on processed information

Q: When a business is analyzing its technology needs, it should follow a series of steps. Which of the following is not one of these steps? A.Assess the state of competition and industry pressures affecting it B.Determine the business strategies that are critical to its success C.Determine the type of technology that employees are comfortable working with D.Align technology with important business processes

Q: A complete picture of customer ages is an example of _____. A.Information B.Database C.Customer breakdown D.Business intelligence

Q: What should you understand first when analyzing the technology needs of your business? A.The industry in which your business operates B.The technology standards emerging with new systems C.The computing skills of your IT staff D.The competition

Q: A complete set of information about customer ages, gender, buying habits, and buying preferences is an example of _____. A.Information B.Database C.Customer breakdown D.Business intelligence

Q: After you understand your competition and its affects on your industry, what should you do next? A.Identify the limitations of technology B.Define the knowledge base of your workforce C.Align your strategies, processes, and technology with your understanding of your industry D.Determine your long-term goals and how these differ from your current thinking

Q: Which of the following is gained from business intelligence (BI)? A.Knowledge B.Information C.Competitive data D.Comparative analysis

Q: Which of the following deals with the planning for, development, management, and use of information technology? A.E-commerce B.Management information systems C.Administration technologies D.Strategic systems

Q: Management information systems (MIS) focuses on which of the following? A.Strategic decisions B.Tasks related to information processing and management C.Tactical applications D.Decision support and analytical systems

Q: What percentage of today's Fortune 500 companies are technology companies? A.5% B.10% C.25% D.50%

Q: The _____ flow of information consists of information that describes the current state of the organization based on its daily transactions.

Q: Management information systems, or MIS, is a(n) _____ field of study. A.Emerging B.Project-oriented C.Tactical D.Academic

Q: _____ information describes the environment surrounding the organization.