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Q:
Which of the strategies for managing dialectical tensions are most effective, according to research?
a. balance
b. integration
c. recalibration
d. reaffirmation
e. b, c, and d are seen as the most productive
Q:
A couple might declare themselves Facebook official (or FBO) in which stage of relational development?
a. initiating
b. intensifying
c. integrating
d. bonding
e. circumscribing
Q:
Which of the following does not typically occur in the intensifying stage of interpersonal relationships?
a. The parties spend an increasing amount of time together.
b. The parties begin to take on an identity as a social unit.
c. The parties hint and flirt.
d. Feelings are expressed nonverbally.
e. The parties might take trips together.
Q:
The intensifying stage is the time when individuals give up some characteristics of their old selves and develop shared identities.
a. True
b. False
Q:
According to the text, all of the following are strategies that couples use to keep their relationships satisfying except
a. positivity.
b. social networks.
c. openness.
d. dividing chores equally.
e. assurances.
Q:
It is possible for a business partnership to move to a bonding stage.
a. True
b. False
Q:
Of the following, what is not a category of relational transgressions?
a. minor vs. significant
b. one-time vs. incremental
c. deliberate vs. intentional
d. social vs. relational
e. open vs. private
Q:
All relationships begin, progress, decline, and end in the same linear fashion based on Knapps developmental stages.
a. True
b. False
Q:
Some couples never experience distance in their relationship.
a. True
b. False
Q:
One study found that the two least forgivable offenses of dating partners were sexual infidelity and unjustified suspicion.
a. True
b. False
Q:
DO NOT USE Envisioning our family members represented in a mobile, with photos of each member suspended by a thread and connected to bars containing images of other members, may help us better understand the idea that
a. family communication is involuntary.
b. family communication is role-driven.
c. family communication is formative.
d. family communication patterns vary significantly.
e. families are systems.
Q:
DO NOT USE According to research studies, which family communication pattern produces more productive and satisfying results?
a. No pattern is necessarily better than another.
b. consensual
c. both consensual and pluralistic
d. protective
e. both protective and laissez-faire
Q:
DO NOT USE When Marlina and Zach fight, they blow things out of proportion, interrupt each other, and yell. Their conflict style is most likely
a. volatile.
b. avoidant
c. validating.
d. protective
e. laissez-faire.
Q:
DO NOT USE The Greek word that describes the kind of affection long term couples or working partners might feel is
a. storge.
b. storge.
c. pragma.
d. agape.
e. eros.
Q:
DO NOT USE Which of the following is not true of friendship and social media?
a. Social networking sites are used to maintain current friendships and revive old ones.
b. Social media isnt a replacement for face-to-face communication.
c. If you have too few Facebook friends, people might perceive you to be less friendly.
d. The more friends you have on Facebookthe better.
e. Social networking sites are used primarily to build new relationships.
Q:
DO NOT USE Which of the following statements accurately describes the research about friends with benefits?
a. Partners regularly check in with each other to discuss the status of their relationship.
b. Sex and friendships almost never mix well.
c. Neither partner has any fear of developing more serious feelings.
d. Neither partner has any fear that feelings will go unreciprocated.
e. These relationships are often problematic for the same reasons they are attractive.
Q:
DO NOT USE Social psychologist Roy Baumeister makes the case that, on average, most people want ___________ close, important relationships in their lives at any given time.
a. one to two
b. two to three
c. three to four
d. four to six
e. more than six
Q:
DO NOT USE An intimate relationship
a. may only exhibit one or two dimensions.
b. may only exhibit one or two dimensions.
c. can be created through exchanging important feelings.
d. can come from exchanging ideas.
e. All of these answer are correct.
Q:
DO NOT USE Research of male and female intimacy styles shows that
a. differences are not as great as some people might think.
b. women disclose more than men.
c. women disclose more personal information than men.
d. men grow close by doing things together.
e. All of these answer are correct.
Q:
The two key ingredients in successful self-disclosure are reciprocity and timing.
a. True
b. False
Q:
DO NOT USE Members of an individualistic culture like the United States
a. disclose the same no matter what group is being disclosed to.
b. rarely show emotions.
c. are not considered very romantic.
d. act more familiar with strangers and disclose more personal information.
e. shy away from public displays of affection.
Q:
The move from initiating to experimenting occurs at the same pace for both those communicating in cyberspace and face-to-face.
a. True
b. False
Q:
DO NOT USE Some studies show that computer-mediated communication
a. always ensures intimacy.
b. enhances verbal, emotional, and social intimacy in interpersonal relationships.
c. is harmful to sustaining intimacy.
d. results in one level of self-disclosure.
e. None of these answers are correct.
Q:
According to Chapter Nine, we are usually attracted to people who are similar to us.
a. True
b. False
Q:
According to your text, we are more attracted to people who are good at what they do but admit their mistakes.
a. True
b. False
Q:
Differentiation in relationships is always negative, since it is part of the coming apart process.
a. True
b. False
Q:
The initiating stage of interpersonal relationships is usually brief.
a. True
b. False
Q:
Attraction to others is greatest when we perceive we are similar to them in a high percentage of important areas, like goals and beliefs.
a. True
b. False
Q:
Dialectical tensions exist in relationships when two incompatible forces or pressures exist at the same time.
a. True
b. False
Q:
It is impossible to like someone without being immediate with them.
a. True
b. False
Q:
Immediacy only occurs through nonverbal behavior such as eye contact and facial expressions.
a. True
b. False
Q:
Research shows that transgressors who have been forgiven are less likely to repeat their offenses than those who have not received forgiveness.
a. True
b. False
Q:
Metacommunication is communication about communication.
a. True
b. False
Q:
Expressing regret can be more important in repairing a relational transgression than saying Im sorry.
a. True
b. False
Q:
Affinity is defined as the degree to which people like or appreciate one another.
a. True
b. False
Q:
Research suggests that the most effective conversations about forgiveness contain two elementsan explicit statement of your thoughts or feelings, and a discussion of the implications of the transgression and the future of the relationship.
a. True
b. False
Q:
Verbal metacommunication is a necessary ingredient in successful relationships.
a. True
b. False
Q:
One type of communication that helps maintain relationships is evaluation.
a. True
b. False
Q:
Whereas affinity involves liking, respect involves esteem.
a. True
b. False
Q:
Transgressions are always intentional.
a. True
b. False
Q:
Liking or loving is a better predictor of relational satisfaction than respect.
a. True
b. False
Q:
The only benefit of forgiving a transgression is that the relationship might be repaired.
a. True
b. False
Q:
All appropriate self-disclosure leads to liking.
a. True
b. False
Q:
Dialectical tensions arise when a relationship is new and tend to disappear after the first two years.
a. True
b. False
Q:
A person can be too competent. We are generally attracted to those who are talented yet have visible flaws like us.
a. True
b. False
Q:
DO NOT USE Focusing on having intimate communication daily will lead to extremely satisfying relationships.
a. True
b. False
Q:
One study of 195 critical incidents in banking and medical settings showed that a major difference between effective and ineffective listening was
a. how well the message was understood.
b. how easy it was to remember the message.
c. whether the message was of importance to the listener.
d. whether the message could be remembered.
e. the kind of feedback offered.
Q:
DO NOT USE One researcher concluded that close relationships may be the single most important source of life satisfaction and emotional well-being, across different ages and cultures.
a. True
b. False
Q:
Dont worry about it is an example of what type of cold comfort message?
a. denying others the right to their feelings
b. minimizing the significance of the situation
c. focusing on then and there rather than here and now
d. casting judgment
e. none of these answers are correct
Q:
DO NOT USE Intimacy is closely linked to life satisfaction.
a. True
b. False
Q:
The theory that describes the different ways we listen (mindfully or mindlessly) is called __________.
a. selectivity theory
b. dual-process theory
c. listening fidelity
d. unconditional positive regard
e. none of the above
Q:
DO NOT USE IM-ing, blogging, and Facebooking do not enhance intimacy in interpersonal relationships.
a. True
b. False
Q:
We have all been selective, insulated, defensive, insensitive, and ambushing listeners. Give an example of each type of listening from your own personal experience. Illustrate any misunderstandings that developed as a result of your listening behavior.
Q:
DO NOT USE Managing your privacy settings on social network sites could have an impact on intimacy in cyber-relationships.
a. True
b. False
Q:
Chapter Seven lists seven different types of listening responses. Imagine a speaker says the following remarks to you. Write seven responses to this situationan example of prompting, questioning, paraphrasing, supporting, analyzing, advising, and judging. This woman at work never speaks to me. I mean, I come in and say something like, Hi, how are you? and she just stares at me. Rude, right? How can a person just ignore someone?
Q:
DO NOT USE While workplace romances can be messy, some research has shown that 34 percent of people who said they dated a coworker ended up marrying that person.
a. True
b. False
Q:
DO NOT USE It is quite possible to have a wide range of relationships with coworkers, roommates, and even family members without having much intimacy at all.
a. True
b. False
Q:
DO NOT USE Commitment is only important in some types of interpersonal relationships.
a. True
b. False
Q:
DO NOT USE Intimacy can come from intellectual sharing.
a. True
b. False
Q:
DO NOT USE Telling someone You can count on me will usually guarantee loyalty because its a measure of surefire commitment.
a. True
b. False
Q:
DO NOT USE Physical intimacy is obviously the best type of relational intimacy.
a. True
b. False
Q:
DO NOT USE By definition, an intimate relationship must exhibit all four intimacy dimensions.
a. True
b. False
Q:
DO NOT USE Male-male relationships involve less disclosure than male-female relationships.
a. True
b. False
Q:
DO NOT USE Recent research has shown that men achieve intimacy through shared activities.
a. True
b. False
Q:
DO NOT USE Because men share less personal information and feelings than women, they are not capable of achieving the type of intimate relationships that women have.
a. True
b. False
Q:
DO NOT USE Emotional expression is the only way to develop close relationships.
a. True
b. False
Q:
DO NOT USE Because cultures like Japan and Taiwan are collectivist, people there communicate the same with members of in-groups and out-groups alike.
a. True
b. False
Q:
DO NOT USE Some studies show that relational intimacy may develop more quickly through computer-mediated communication than face-to-face.
a. True
b. False
Q:
So youre upset because Chase didnt pay you back?
a. paraphrasing
b. judging
c. supporting
d. advising
e. analyzing
Q:
Im here if you need me is an example of what type of listening response?
a. prompting
b. supporting
c. understanding
d. judging
e. helping
Q:
The best thing for you to do is break up with him.
a. paraphrasing
b. judging
c. supporting
d. advising
e. analyzing
Q:
Have you ever thought about just giving her what she wants?
a. paraphrasing
b. judging
c. supporting
d. advising
e. analyzing
Q:
I cant believe it! Hes really a jerk for saying that.
a. paraphrasing
b. judging
c. supporting
d. advising
e. analyzing
Q:
So youre hoping shell call, but youre not sure what youll say if she does?
a. paraphrasing
b. judging
c. supporting
d. advising
e. analyzing
Q:
Of course you get pushed around. I told you thats what would happen if you dont tell people what you want.
a. paraphrasing
b. judging
c. supporting
d. advising
e. analyzing
Q:
According to your text, advice is
a. only to be used when paraphrasing fails.
b. helpful when it is correct or accurate.
c. best when preceded by your analysis of a situation.
d. actually unhelpful at least as often as it is helpful.
e. less helpful than either supporting or judging response styles.
Q:
His supervisor asked Arturo to generate a PowerPoint presentation for the Thursday team meeting. On Thursday, Arturo showed up without the presentation. Which element of the listening process is where Arturos listening failed?
a. hearing
b. attending
c. understanding
d. remembering
e. any of the above
Q:
Which is the best helping paraphrase response to the following statement? My boss keeps kidding me about how we should have an affair. I dont know what to do. Sometimes I think hes just joking, and sometimes I think its a real proposition.
a. Either way its sexual harassment, which is illegal. You shouldnt let him get away with it!
b. So you cant figure out his motives, is that it?
c. You sound upset by this.
d. You sound worried and confused because youre not sure if hes coming on to you or not.
e. Thats a common problem these days. I can see why youre upset, and I dont blame you.
Q:
Constructive criticism is a kind of listening response that falls into the category termed
a. advising.
b. judging.
c. analyzing.
d. supporting.
e. questioning.
Q:
Imagine youve been listening for some time to a friend talk about whether or not to drop out of school. Which is the best helping paraphrase response?
a. Youre confused because there are as many reasons to stay as there are to leave, right?
b. Which alternative sounds best to you?
c. When youre this confused, its best to go with your heart.
d. You do sound mixed up. Maybe you ought to hold off making a decision for a while.
e. Tell me more. I think we can get to the bottom of this if we talk it out. Im listening.