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Q:
All of the following statements are true about nonverbal gender differences except which one?
a. Women use more facial expressions.
b. Women stand closer to others.
c. Women are more vocally expressive.
d. Women are more likely to lean forward in conversations.
e. Women use more head, hand, and arm gestures.
Q:
Gina looked annoyed when she walked into the classroom and saw Megan sitting in the chair she usually sits in. The nonverbal communication Gina is demonstrating is
a. kinesics.
b. personal space.
c. territoriality.
d. chronemics.
e. regulation.
Q:
The design and environment of rooms
a. communicate information about the owners personality.
b. shape the interaction that takes place there.
c. communicate information about the interests of the owner.
d. All of these choices are correct.
Q:
Edward T. Hall defines social distance as
a. 0 to 18 inches.
b. 18 inches to 4 feet.
c. 4 feet to 12 feet.
d. 12 feet to 25 feet.
e. 25 feet and beyond.
Q:
Kinesics is the study of
a. personal distances.
b. verbal and nonverbal behavior.
c. body position and motion.
d. environmental stress.
e. clothing and color.
Q:
Students who were shown interior home photos accurately identified that the homes communicated
a. the homeowners politeness.
b. the homeowners tenseness.
c. the homeowners artistic interests.
d. family orientations.
e. All of these choices are correct.
Q:
Proxemics is the study of
a. the way people and animals use space.
b. the way people use words to transmit messages.
c. the way people use facial expressions.
d. the way people use silence.
e. the way people use vocal cues.
Q:
Study of use and structure of time
a. chronemics
b. paralanguage
c. disfluencies
d. proxemics
e. kinesics
Q:
The many ways the voice communicatesincluding tone, speed, pitch, number and length of pauses, volume, etc.are called
a. paralanguage.
b. vocalics.
c. noncommunicators.
d. nonvocals.
e. proxemics.
Q:
Waving, shaking head, or finger
a. chronemics
b. paralanguage
c. disfluencies
d. proxemics
e. kinesics
Q:
It is possible to recognize paralinguistic messages, even if you dont understand the language being spoken.
a. True
b. False
Q:
According to research cited in your text, touch and health are not related.
a. True
b. False
Q:
Pupil dilation can be a sign of deception.
a. True
b. False
Q:
According to your text, people usually get more emotional meaning from what others do than from what they say.
a. True
b. False
Q:
If you get within one foot of someone else in U.S. culture, you are in the proximity range of their intimate zone, according to researcher Edward T. Hall.
a. True
b. False
Q:
By making another person wait, you could be sending messages about status, whether you intend to or not.
a. True
b. False
Q:
Research reveals that the use of manipulators is always a sign of discomfort.
a. True
b. False
Q:
Nonverbal cues are especially likely to carry a lot of weight when they contradict a speakers words.
a. True
b. False
Q:
In many instances, the use of touch increases liking and boosts compliance.
a. True
b. False
Q:
Deception studies have found that deceivers are more likely to be found out when they dont feel very strongly about the information being hidden.
a. True
b. False
Q:
Nonverbal messages convey relational information such as respect and friendliness.
a. True
b. False
Q:
Which of the following is an accurate statement about the way some womens voices rise in pitch at the end of a sentence?
a. Women who speak this way are perceived as timid and lacking in self-confidence.
b. Women who speak this way are perceived as cooperative
c. Women who speak this way to convey a cooperative tone might be perceived as hesitant.
d. all of these
e. none of these
Q:
Generally, facing someone directly signals your interest in that person.
a. True
b. False
Q:
Which if the following is not true of deception detection?
a. We accurately detect deception only slightly more than half the time.
b. We underestimate our abilities to detect others lies
c. Were not as good at catching lies as we think we are
d. Wanting to believe people wouldnt lie to us biases our ability to detect deceit
e. All of these are true
Q:
Your text defines nonverbal communication exclusively as any type of communication that isnt expressed by words.
a. True
b. False
Q:
DO NOT USE The Look of a Victim story in this chapter points out that victims of assault may set themselves up as easy targets because of
a. their friendly facial expressions.
b. the way they walk.
c. their hairstyles.
d. eye contact with the attacker.
e. All of these choices are correct.
Q:
Different emotions show most clearly in different parts of the face.
a. True
b. False
Q:
Amber wants to make a sale. According to the nonverbal information presented in Chapter 6, to get compliance from a customer she might try
a. speaking in a rate much faster than her customers.
b. lightly touching her customer.
c. avoiding direct eye contact with her customer.
d. keeping her facial expression as neutral as possible.
e. None of these are advisable to gain compliance.
Q:
Many nonverbal behaviors are governed by cultural rules.
a. True
b. False
Q:
Silence or pauses count as nonverbal communication.
a. True
b. False
Q:
Patterns of eye contact are fairly consistent across cultures.
a. True
b. False
Q:
Emblems are nonverbal behaviors that have the same meaning to all members of a particular culture or co-culture.
a. True
b. False
Q:
A behavioral description should include
a. who is involved.
b. in what circumstances the behavior occurs.
c. the specific behaviors.
d. All of these choices are correct.
e. None of these choices are correct.
Q:
Three linguistic habits often cause disagreements: fact-opinion confusion, fact-inference confusion, and emotive language. Explain two of the habits and provide examples in your answer.
Q:
Convergent speech patterns
a. demonstrate superiority over others.
b. express power and a sense of formality.
c. demonstrate affiliation with one another.
d. always utilize I statements instead of you statements.
e. None of these choices are correct.
Q:
Analyze a recent misunderstanding that occurred because you and another person relied on different sets of semantic or pragmatic rules. How could the situation have been avoided? What advice could you give to others about this area of communication?
Q:
Frank is lazy is an example of which semantic problem?
a. equivocation
b. relative language
c. abstraction
d. static evaluation
e. none of the above
Q:
The Way You Talk Can Hurt You? reading in Chapter Six insists that it would be beneficial for men to change their vocal patterns to sound more cooperative and friendly in everyday interactions.
a. True
b. False
Q:
How could you increase the power of the statement I, uh, think Id be a little happier if you could make it on time. Okay??
a. Revise the sequential placement.
b. Use perception checking.
c. Use more disclaimers.
d. Add a tag question.
e. None of the above increases the power of the statement.
Q:
According to the text, you cannot avoid communicating.
a. True
b. False
Q:
Communication researchers call the process of adapting ones speech style to match that of others
a. identity.
b. convergence.
c. divergence.
d. semanticism.
e. agreement.
Q:
According to your texts definition of nonverbal communication, it follows that the way a person styles his/her hair is a nonverbal message.
a. True
b. False
Q:
Of the following statements, which is not characteristic of powerful speech?
a. It can help candidates in job interviews.
b. It often results in a favorable impression.
c. It is always preferred over less powerful forms of speech.
d. It gets different results in different cultures.
e. All of these choices are characteristic of powerful speech.
Q:
In social transactions, the higher status person is generally the more rigid, tense-appearing one, whereas the one with lower status is usually more relaxed.
a. True
b. False
Q:
Highly abstract language can lead to which of the following problems?
a. stereotyping
b. misunderstandings
c. blanket judgments
d. confusion
e. all of these choices are correct
Q:
What type of misunderstanding occurs when people assign different meanings to the same words?
a. syntactic
b. pragmatic
c. semantic
d. disruptive
e. linguistic relativism
Q:
A female employee may rely on __________ to interpret her older male bosss statement, You look very nice in that sweater.
a. semantic rules
b. syntactic rules
c. pragmatic rules
d. abstract language
e. relative words
Q:
Statements that basically cancel the thought that precedes them are
a. it statements.
b. but statements.
c. we statements.
d. I/we statements.
e. you statements.
Q:
The Star Wars character, Yoda, is following a different set of __________ rules when he says things like the dark side are they.
a. pragmatic
b. semantic
c. syntactic
d. all of the above
e. none of the above
Q:
Which of the following is an accurate statement from the Swearing at Work reading? a. Hearers who are surprised by a speakers swearing are likely to deem the person as incompetent. b. Swearing can express emotional intensity. c. Swearing can be a term of endearment. d. Not swearing can violate the norms of some organizations. e. All of the above are accurate statements.
Q:
Language is power. Discuss this statement, using (a) an explanation of the types of powerful/powerless language given in your text, and (b) examples of these types of language in your own life.
Q:
Describe what abstract language is and how you use unnecessarily abstract language that causes communication problems. Give at least five examples. Tell how you could lower the level of abstraction in each of the examples you have given or provide reasons why the higher-level abstraction is justified and relationally beneficial.
Q:
We language
a. may accomplish the goals of I language and sound less egotistical.
b. should be avoided when expressing personal feelings and thoughts.
c. can signal closeness and cohesiveness with others.
d. can offend another person in some circumstances.
e. All of these choices are correct.
Q:
In your own words, explain the statement meanings rest more in people than in words. Cite examples from your own experience.
Q:
When we study semantic rules, we learn that
a. words mean a lot in and of themselves.
b. understanding occurs as a result of users agreeing on the same meanings for words.
c. words typically can be interpreted in only one way.
d. meanings rest more in words than in the people who use them.
e. All of these choices are correct are true about semantic rules.
Q:
According to your text, each language has its own unique style that distinguishes it from others. Explain the three ways verbal styles vary across cultures. Include examples in your discussion.
Q:
Which of the following is the least abstract definition of a successful college experience?
a. a better understanding of Western civilization
b. completion of the requirements listed on page 24 of the college catalog with a grade-point average of 2.0 or higher
c. the ability to express oneself clearly, understand principles of the arts and sciences, and have some expertise in a chosen field of study
d. both intellectual and social adjustment
e. the ability to contribute to society
Q:
A speakers willingness to take responsibility for his/her thoughts or feelings can be indicated by the use of
a. singular terms.
b. I language.
c. you language.
d. consequence terms.
e. euphemisms.
Q:
People from the East Coast are rude. Which of the following abstraction problems is illustrated by this statement?
a. stereotyping
b. confusing others
c. confusing yourself
d. being too frank
e. bicoastalism
Q:
Which of the following is a way to avoid the abstraction in the statement Ive got to be a better student?
a. Im going to spend two hours a day studying.
b. Im going to try harder.
c. Im going to get some help from some places on campus.
d. My mother and father will be happier if Im a better student.
e. Instructors like students who try hard.
Q:
If I say here the drink bring, I have violated a(n) __________ rule of our language.
a. initial
b. syntactic
c. median
d. semantic
e. final
Q:
Syntactic rules of language govern
a. the grammar of a language.
b. the ways in which speakers respond to symbols.
c. the words that become slang.
d. the creation of new tactics.
e. the way that semanticists create meaning
Q:
Making an inference is a reasonable thing to do relationally as long as
a. you make a number of them.
b. you wait for the other to infer also.
c. the other person understands you.
d. you identify the inference to the other person.
e. you first describe the observable behavior that led to the inference.
Q:
Which of the following statements best illustrates a fact?
a. Its clear you shouldnt have said that.
b. Fact number one: you said a dumb thing.
c. Its a fact that playing mind games always backfires.
d. I heard you tell Tim you werent interested.
e. You should have thought about the result of saying you werent interested before you opened your mouth.
Q:
If you take an easy class your friend recommended and find it hard, you have had semantic problems due to
a. euphemistic language.
b. relative words.
c. equivocal words.
d. fiction terms.
e. semantic distracters.
Q:
When a speaker uses powerful speech pattern he/she
a. tends to be received more positively in culture like Mexico.
b. stresses relational goals over content goals.
c. may undermine relational goals to accomplish short term goals.
d. will use very polite phrases and intensifiers.
e. will be successful in all communication encounters.
Q:
You are trying to hurt me.
a. inference
b. fact
Q:
The Sapir-Whorf hypothesis is the best known declaration of
a. convergence.
b. linguistic relativism.
c. identity.
d. emotive theory.
e. pragmatism.
Q:
You told Jimmy that I didnt want to go out with him.
a. inference
b. fact
Q:
In a low-context language culture, you will notice
a. indirect expression of opinions.
b. use of silence admired.
c. less reliance on explicit verbal messages.
d. self-expression valued.
e. ambiguity admired.
Q:
Why are you mad at me?
a. inference
b. fact
Q:
Succinctness in language is most extreme in cultures where
a. silence is valued.
b. the language system is limited.
c. more than one language is spoken.
d. verbal fluency is admired.
e. the use of equivocation is high.
Q:
Jim wrote me a letter to help me get that job.
a. inference
b. fact
Q:
All of the following statements about gender and language are true except which one?
a. Mens speech is more direct and task-oriented.
b. Womens speech is more indirect and elaborate.
c. Female speech often contains statements of sympathy and empathy.
d. Women interrupt men more in mixed-sex conversations.
e. Women are more likely to use more intensive adverbs than men.
Q:
Your children are disruptive.
a. inference
b. fact
Q:
In cultures that stress formality in language,
a. using correct grammar is most important.
b. language use defines social position.
c. the people talk less.
d. there are fewer real friendships.
e. the people are too stiff to really communicate.
Q:
Equivocal words
a. have more than one commonly accepted definition.
b. are low-level abstractions.
c. mean the same to all people and are thus redundant.
d. have meanings one person can guess at but another cant.
e. have no known nonverbal signals to accompany them.
Q:
Researchers have found that I/we combinations have a good chance of being received favorably.
a. True
b. False
Q:
Speakers of expressive and elaborate languages, such as Arabic, probably do not value silence as much as speakers with a more succinct style.
a. True
b. False
Q:
After years of research, it has been concluded that names have little effect on how others think of us and the way we act.
a. True
b. False