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Q:
There are never times when equivocal language can be useful.
a. True
b. False
Q:
Affiliation can be seen in online communities by increased use of we.
a. True
b. False
Q:
There are some occasions when less powerful forms of speech can enhance a speakers effectiveness.
a. True
b. False
Q:
Researchers have found that I/we combinations have a good chance of being received favorably.
a. True
b. False
Q:
Speakers of expressive and elaborate languages, such as Arabic, probably do not value silence as much as speakers with a more succinct style.
a. True
b. False
Q:
After years of research, it has been concluded that names have little effect on how others think of us and the way we act.
a. True
b. False
Q:
I language offers a more accurate and less provocative way to express a complaint.
a. True
b. False
Q:
Communication scholars use the term cooperation to describe the way conversation operates when everyone involved uses the same set of pragmatic rules.
a. True
b. False
Q:
Speech can build and demonstrate solidarity with others.
a. True
b. False
Q:
Men discuss with other men the same conversation topics that women discuss with other women.
a. True
b. False
Q:
Language can shape our perceptions of the world.
a. True
b. False
Q:
Your text confirms the stereotype that women are more likely to talk about feelings and relationships than men are.
a. True
b. False
Q:
Turning words into numbers helps make them more concrete and specific.
a. True
b. False
Q:
Men and women report using language for different purposes.
a. True
b. False
Q:
Expressions of disapproval are likely to be received more positively if they include a disclaimer such as I dont mean to sound judgmental but
a. True
b. False
Q:
The process of static evaluation implies that people or things are unchanging.
a. True
b. False
Q:
American Sign Language is considered a literal system of communication rather than symbolic.
a. True
b. False
Q:
Syntactic rules govern the grammatical aspects of a language.
a. True
b. False
Q:
Relative words gain their meaning from comparison.
a. True
b. False
Q:
The U.S. is a high-context language culture.
a. True
b. False
Q:
Feelings are often recognized by nonverbal changes, such as blushing.
a. True
b. False
Q:
High-level abstractions can be useful as verbal shorthand between two people who know each other well.
a. True
b. False
Q:
It is always clear what emotion someone is experiencing if you closely observe his nonverbal behavior.
a. True
b. False
Q:
All human languages are symbolic in nature.
a. True
b. False
Q:
Members of collectivistic cultures discourage expression of any negative emotions that might upset relationships among people in their in-group.
a. True
b. False
Q:
Inferential statements are conclusions arrived at from an interpretation of evidence.
a. True
b. False
Q:
Even across cultures, men tend to say I love you more than women.
a. True
b. False
Q:
A formal language culture will have different vocabularies for different sexes, levels of social status, different types of occasions, or degrees of intimacy.
a. True
b. False
Q:
Social isolation and depression are problems that can result from the inability to constructively talk about emotions.
a. True
b. False
Q:
No is so clear and short that it is one of the few words that is never misinterpreted in any intercultural exchange.
a. True
b. False
Q:
When we experience mixed emotions, we generally communicate only one feelingusually the most positive one.
a. True
b. False
Q:
Statements that contain the word is (Luis is an active guy) may lead to the assumption that people are unchanging.
a. True
b. False
Q:
Your text suggests that to feel better you should first talk about how you feel and then act on that feeling.
a. True
b. False
Q:
Women use more indirect and elaborate ways of talking than men do.
a. True
b. False
Q:
Equivocal words are words that can be interpreted in more than one way.
a. True
b. False
Q:
Research shows that linguistic differences are more often a function of gender roles than they are of biological sex.
a. True
b. False
Q:
Emotive words are words that sound as if theyre describing something, but are really announcing the speakers attitude toward it.
a. True
b. False
Q:
Linguistic relativism is a notion that holds that our cultural worldview is shaped and reflected by the language spoken by its members.
a. True
b. False
Q:
Im rather upset is more powerful language than Im upset.
a. True
b. False
Q:
A perfectly worded I message delivered with total sincerity will ensure that the other person will not get defensive.
a. True
b. False
Q:
Generally speaking, people are more likely to share negative emotions rather than positive emotions.
a. True
b. False
Q:
All emotions are caused by self-talk.
a. True
b. False
Q:
Nonverbal reactions are often directly connected to verbalizing emotions.
a. True
b. False
Q:
People will always respect and like you more if you go out of your way to please them.
a. True
b. False
Q:
Social rules discourage too much expression of negative emotion, but there are really no social limits to expressing positive emotions.
a. True
b. False
Q:
One of the reasons we dont express emotions is that we dont recognize when they occur.
a. True
b. False
Q:
The United States is known internationally as a culture of cheerfulness.
a. True
b. False
Q:
Anger can be either a facilitative or debilitative emotion.
a. True
b. False
Q:
Research indicates that people from warmer climates are more emotionally expressive than people from cooler climates.
a. True
b. False
Q:
Your text argues that the complete and open expression of emotions is one key to positive relationships.
a. True
b. False
Q:
Over-expression of emotion may create physiological ailments as much as under-expression of emotion.
a. True
b. False
Q:
When sharing your feelings, its not necessary to accept responsibility for them because so often others cause them.
a. True
b. False
Q:
Fortunately, for people who want to hide their emotions, all the physical changes that accompany emotions are internal.
a. True
b. False
Q:
Some people fail to communicate their emotions clearly because they understate or downplay them.
a. True
b. False
Q:
Since collectivist cultures pay more attention to nonverbal behaviors, they are better at expressing both positive and negative emotions.
a. True
b. False
Q:
An event that generates facilitative self-talk for one person might stimulate debilitative thinking for someone else.
a. True
b. False
Q:
The mind has little influence on our emotional states.
a. True
b. False
Q:
Recall a time when you experienced a powerful emotion. Describe how the four components of emotions affected the way you felt, and hence how you communicated in the situation.
Q:
The approach to handling emotions described in your text involves talking yourself out of feeling unnecessarily bad.
a. True
b. False
Q:
When emotions begin to be shared, a relationship begins to deepen. How does this come about? Give two examples from your own experience that support this statement.
Q:
It is important to express all your emotions to all the important people in your life as soon as you experience those emotions.
a. True
b. False
Q:
Identify at least three fallacies from the text you most commonly accept. Explain each fallacy and explain the potential harm each may cause if you fail to dispute it.
Q:
Your text advises that when you feel a certain way, you should act on that feeling immediately.
a. True
b. False
Q:
The amygdala refers to
a. the threat alarm system in the brain.
b. a type of emotional contagion.
c. a reservoir of emotional memories.
d. nonverbal reactions expressed on the face.
e. none of the above.
Q:
The Looking at Diversity reading about the ways Zuni and Anglo cultures deal with emotion expression indicates that
a. Anglos dont show love as much as Zunis.
b. Zunis emphasize listening over talking.
c. Zunis encourage their children to freely express intense emotions.
d. Zunis feel emotions less intensely than Anglos.
e. all of the above were mentioned by the reading.
Q:
Which of the following is true of debilitative feelings?
a. They often last a long time.
b. They keep you from functioning effectively.
c. They are intense.
d. They are a product of your beliefs.
e. All of the above are true of debilitative feelings.
Q:
According to your text, the first step in minimizing your debilitative emotions is to
a. monitor your emotional reactions.
b. note the activating event.
c. record your self-talk.
d. dispute your irrational beliefs.
e. confront the person who caused them.
Q:
An empty feeling in the pit of your stomach, tense muscles, and headaches are examples of the emotional component labeled
a. nonverbal reactions.
b. cognitive interpretations.
c. physiological factors.
d. rational-emotive therapy.
e. environment.
Q:
In mainstream U.S. society, we dont express our emotions very well or very frequently because
a. of social rules and roles.
b. others put us down.
c. we recognize so many emotions.
d. self-disclosure is already high enough.
e. of inadequate self-concepts.
Q:
Which of the following is a better way of expressing emotion in the statement: Youre making me nervous?
a. Say I feel nervous when you drive over the speed limit.
b. Say Your fast driving is not making me feel very safe.
c. Say I feel like taking the keys.
d. All of the above could improve the statement.
e. No improvement is needed.
Q:
Facilitative feelings
a. are emotional counterfeits.
b. happen only when you feel good.
c. keep us from communicating effectively.
d. contribute to effective functioning.
e. are more common in other cultures.
Q:
Self-talk
a. can be facilitative or debilitative.
b. can determine how you feel.
c. includes identifying an event, your thought, and feeling.
d. allows you to have control over how you feel.
e. includes all of the above.
Q:
The statement Bob never has a good word to say about anyone is an example of the fallacy of
a. shoulds.
b. approval.
c. overgeneralization.
d. causation.
e. all of the above.
Q:
Subscribing to the fallacy of catastrophic expectations can lead to
a. self-fulfilling prophecies.
b. erroneous perception checking.
c. reflected appraisals.
d. physiological noise.
e. both c and d above.
Q:
I feel like quitting school is an example of
a. a feeling statement.
b. an emotionally counterfeit statement.
c. an emotional intention.
d. a contextual emotion.
e. a self-fulfilling prophecy.
Q:
Revealing multiple feelings means
a. mixing up all the feelings you have.
b. expressing more than one feeling.
c. sharing what you feel and what your partner feels, too.
d. all of the above.
e. none of the above.
Q:
I lost my temper with Mac last night. Ive had a course in interpersonal communication; I know better.
a. fallacy of causation
b. fallacy of shoulds
c. fallacy of overgeneralization
d. fallacy of perfection
e. fallacy of helplessness
Q:
I cant tell my boyfriend his smoking upsets me!
a. fallacy of causation
b. fallacy of shoulds
c. fallacy of overgeneralization
d. fallacy of perfection
e. fallacy of helplessness
Q:
Youre making me angry.
a. fallacy of causation
b. fallacy of shoulds
c. fallacy of overgeneralization
d. fallacy of perfection
e. fallacy of helplessness
Q:
People who subscribe to the fallacy of perfection believe
a. everyone is perfect except them.
b. theres no point in striving for perfection since it is unattainable.
c. a worthwhile communicator should be able to handle any situation with complete confidence and skill.
d. perfection requires much practice.
e. only professors are perfect.