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Q:
According to your text, one reason people dont express feelings is
a. they lack awareness of their emotions.
b. its a waste of time.
c. interpretations are easier to understand.
d. they are rarely asked to do so.
e. many people rarely have feelings.
Q:
Research described in this chapter found that when subjects were coached to move their facial muscles in ways that appeared afraid, angry, disgusted, amused, sad, etc., the subjects responded
a. as if they themselves were having these feelings.
b. by showing the opposite feeling.
c. by showing more intense feelings than the volunteers.
d. with no emotion at all.with no emotion at all.
e. with pity for the volunteers.
Q:
People who subscribe to the fallacy of perfection believe
a. everyone is perfect except them.
b. theres no point in striving for perfection since it is unattainable.
c. a worthwhile communicator should be able to handle any situation with complete confidence and skill.
d. perfection requires much practice.
e. only professors are perfect.
Q:
Which of the following is an example of falling for the fallacy of causation?
a. People at parties make me nervous.
b. If I ask her/him for a date the answer will probably be no.
c. Im no good at anything!
d. Everybody is against me.
e. I should be a better person.
Q:
Which of the following does the text offer as a guideline for expressing emotions?
a. The sooner a feeling is shared, the better.
b. Try to avoid sharing negative feelings whenever possible.
c. Share multiple feelings when appropriate.
d. Let others know that they have caused you to feel a certain way.
e. Try to avoid getting too emotional.
Q:
All of the following are parts of the procedure for dealing with debilitative feelings except which one?
a. Record your self-talk
b. Monitor your emotional reactions.
c. Dispute your irrational beliefs.
d. Identify the activating event.
e. Analyze your motives.
Q:
You never listen to me! is an example of subscribing to the fallacy of
a. overgeneralization.
b. perfection.
c. shoulds.
d. causation.
e. helplessness.
Q:
My roommate ought to be more understanding. This quote is an example of the fallacy of
a. shoulds.
b. causation.
c. approval.
d. perfection.
e. helplessness.
Q:
Which of the following is the best advice for expressing your emotions?
a. Accept responsibility for your own feelings.
b. Express your feelings as soon as they occur.
c. Recognize that feeling and acting out the feeling are the same.
d. Express only primary feelings.
e. Tell yourself you shouldnt feel bad.
Q:
When you believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill, you are falling for the fallacy of
a. perfection.
b. causation.
c. approval.
d. shoulds.
e. overgeneralization.
Q:
When you think it is not just desirable but vital to get the acceptance of virtually every person, you are falling for the fallacy of
a. perfection.
b. causation.
c. approval.
d. shoulds.
e. overgeneralization.
Q:
Those interviewers made me so nervous.
a. fallacy of causation
b. fallacy of shoulds
c. fallacy of overgeneralization
d. fallacy of perfection
e. fallacy of helplessness
Q:
Roxannes mood was affected by the excellent service she received at the coffee shop. This is best explained by the concept of
a. social conventions.
b. emotional contagion.
c. reappraisal.
d. emotion labor.
e. emotional memory.
Q:
I know hell be crushed if I dont go out with him.
a. fallacy of causation
b. fallacy of shoulds
c. fallacy of overgeneralization
d. fallacy of perfection
e. fallacy of helplessness
Q:
Which of the following is not one of the suggestions made in the chapter reading about introverts?
a. Avoid asking introverts why they dont like people.
b. Dont demand immediate feedback from an introvert.
c. Dont interrupt once an introvert gets to talking.
d. Give an introvert suggestions to help him come out of his shell.
e. Do avoid asking an introvert to repeat himself.
Q:
You ought to keep in touch more.
a. fallacy of causation
b. fallacy of shoulds
c. fallacy of overgeneralization
d. fallacy of perfection
e. fallacy of helplessness
Q:
Social scientists generally agree that there are four components to the phenomena we label as feelings. They are
a. physiological changes, nonverbal reactions, cognitive interpretations, and verbal expression.
b. physical changes, mental recognition, and verbal description.
c. sensing, organizing, interpreting, and encoding.
d. verbal and nonverbal manifestations, physical depression, and catharsis.
e. stimulus, proprioception, emotional contagion, and response.
Q:
You never tell me how you feel.
a. fallacy of causation
b. fallacy of shoulds
c. fallacy of overgeneralization
d. fallacy of perfection
e. fallacy of helplessness
Q:
Which of the following is most likely to account for your tendency to overlook the faults of your new romantic partner?
a. gender roles
b. occupational roles
c. relational roles
d. cultural roles
e. none of the above
Q:
Using the pillow method can
a. enhance cognitive complexity.
b. boost empathy.
c. lead to valuable insights.
d. b & c
e. all of the above
Q:
Describe the five perceptual tendencies identified by researchers in Chapter Three. What role has each played/not played in the formation of your perceptions of three people important to you?
Q:
Consider a stereotype you might hold, either positive or negative. Using information from the text, explain what led you to have this specific stereotype and how your behavior and communication has been affected by it.
Q:
Choose one of the following social rolesgender, occupational or relationalthen explain how this area has influenced your perceptions. Use examples from your own life in your discussion.
Q:
Using the following problem, apply the Pillow Method to view the issue. Identify each position and explain each position clearly in relation to the scenario. Explain how an expanded view of the situation might affect the communication in this relationship.
Problem: You and a friend have talked about taking a trip to Europe after college graduation. While planning the trip during senior year, you discover that your friend is insisting on taking an organized tour while you have always dreamed of backpacking through Europe and staying at hostels.
Q:
How does the concept of self-fulfilling prophecy from Chapter 2 relate to the interpretation step in the perception process? Give examples.
Q:
How can we use the information described in the section on Common Tendencies in Perception to improve the accuracy of our perceptions?
Q:
You say youre late because your partner is never ready on time; your partner says she takes her time getting ready because youre always late.
a. punctuation
b. interpretation
c. empathy
d. attribution error
e. androgynous behavior
Q:
According to cognitive psychologists, it is not events that cause people to feel bad, but rather the beliefs they hold about the events.
a. True
b. False
Q:
You think that when your coworker uses profanity its due to a flaw in her character, but when you use profanity its because the situation demands it.
a. punctuation
b. interpretation
c. empathy
d. attribution error
e. androgynous behavior
Q:
One difference between facilitative emotions and debilitative emotions is whether you feel the emotion for a short or long period of time.
a. True
b. False
Q:
You figure your friends smile means shes happy.
a. punctuation
b. interpretation
c. empathy
d. attribution error
e. androgynous behavior
Q:
The fallacy of causation is based on the irrational belief that emotions are caused by others rather than by ones own self-talk.
a. True
b. False
Q:
Which perceptual tendency is illustrated in the following example? Leah was trying to be helpful when she told Eric he should wear pants that make him look less fat. However, when Eric told Leah she should lay off the makeup because it makes her look old, she perceived his comment as hurtful and mean.
a. We judge ourselves more charitably than others.
b. We cling to first impressions.
c. We are influenced by our expectations.
d. We are influenced by the obvious.
e. None of the above.
Q:
Researchers have found that college students who can pinpoint the negative emotions they experience, such as anger, also have the best strategies for managing their emotions.
a. True
b. False
Q:
Shima knows her friend Francine is going through a difficult time so she doesnt mind that Francine is particularly quiet at dinner. This is an example of what stage in the perception process?
a. selection.
b. organization.
c. redefinition.
d. interpretation.
e. none of the above.
Q:
Children whose parents helped them learn to express emotions are at a lower risk for behavioral problems.
a. True
b. False
Q:
While on vacation with her family in Germany, Abigail criticized how Germans drove on the Autobahn compared to American freeway driving. According to the text, Abigails attitude is considered
a. prejudice.
b. ethnocentrism.
c. ethnicity.
d. punctuation.
e. self-serving bias.
Q:
All of the following are schemes by which we classify people except
a. social roles.
b. psychological traits.
c. membership.
d. interaction style.
e. beliefs.
Q:
Bernadette complains to Patrick that the volume on the TV is too loud; Patrick claims he cant hear the TV if he turns it down. What type of perceptual influence does this example illustrate?
a. psychological
b. cultural
c. gender
d. social
e. physiological
Q:
All of the following are causes of inaccurate perception except
a. we cling to first impressions.
b. were influenced by what is most obvious.
c. we assume others are similar to us.
d. we rate ourselves more negatively than others see us.
e. we judge ourselves more charitably than others.
Q:
Being able to pick out your sisters comments from a babble of voices at a party illustrates the organizational principle of
a. figure-ground organization.
b. alternative patterning.
c. perceptual freezing.
d. selection of empathetic other.
e. attention to the irritating.
Q:
Shannon says that she works out in the evenings instead of the afternoons because Roger is always late coming home from work. Roger says he doesnt bother to rush home from work because Shannon is always working out. This process of organizing the series of events in different ways is called
a. punctuation.
b. interpretation.
c. perceptuation.
d. conjugation.
e. intrepidation.
Q:
All of the following would be included in a good definition of empathy except which one?
a. It involves taking the others perspective.
b. It includes concern for the other person.
c. It requires a sense of the other persons feelings.
d. It cant be totally achieved.
e. It requires that your opinions match those of the other person.
Q:
The term that refers to men and women possessing a mixture of traits that have previously been considered exclusively masculine or feminine is
a. chauvinistic.
b. adaptable.
c. rhetorically sensitive.
d. androgynous.
e. analogous.
Q:
Whats missing from this perception check? When you didnt do the grocery shopping today like you usually do, I figured you werent feeling good or were mad at me.
a. It doesnt describe behavior.
b. It has only one interpretation.
c. It doesnt request clarification.
d. It is too specific.
e. Nothing is missing from this perception check.
Q:
Exaggerated beliefs associated with a perceptual categorizing system are
a. role constructs.
b. self-judgments.
c. white lies.
d. subcultural translations.
e. stereotypes.
Q:
Whats missing from this perception check? I figure youre either upset with me or worried about your test. Is it something like that?
a. It doesnt describe behavior.
b. It has only one interpretation.
c. It doesnt request clarification.
d. It is too wordy.
e. Nothing is missing from this perception check.
Q:
Phong is in the market for a new car and hopes to buy a Toyota Scion. It seems everywhere he goes lately he sees a Scion on the road. What does this exemplify in the process of selecting stimuli?
a. repetitious stimuli
b. motives
c. change in stimulation
d. intense stimuli
e. organization
Q:
Whats missing from this perception check? When I saw you having lunch with Emily, I figured you liked her more than me. Whats going on?
a. It doesnt describe behavior.
b. It has only one interpretation.
c. It doesnt request clarification.
d. It is too wordy.
e. Nothing is missing from this perception check.
Q:
You feel sadness when your friend tells you his cat died.
a. punctuation
b. interpretation
c. empathy
d. attribution error
e. androgynous behavior
Q:
Whats missing from this perception check? When you didnt call me when you said you would, I thought you might have forgotten or were mad at me. What happened?
a. It doesnt describe behavior.
b. It has only one interpretation.
c. It doesnt request clarification.
d. It is too wordy.
e. Nothing is missing from this perception check.
Q:
You exhibit both male and female traits when faced with a difficult decision.
a. punctuation
b. interpretation
c. empathy
d. attribution error
e. androgynous behavior
Q:
How could you improve this perception-checking statement? When you gave me an F on my essay, I figured you hated me. Right?
a. Describe behavior.
b. Give another interpretation
c. Request clarification.
d. Say less.
e. It is great as a perception-checking statement just the way it is.
Q:
All of the following are physiological factors shaping perception except which one?
a. the senses
b. age and health
c. fatigue
d. ethnicity
e. hunger
Q:
The recognition of a figure as standing out from a ground of other stimuli takes place during what phase of the perception process?
a. ideation
b. stimulation
c. verification
d. organization
e. sensation
Q:
All of the following perceptual factors influence the way we interpret behavior except which one?
a. relational satisfaction
b. assumptions about human behavior
c. androgynous style
d. past experience
e. expectations
Q:
We notice some stimuli over others in our environment because they are
a. mild.
b. singular.
c. contrasting or changing.
d. related to modular communication.
Q:
The steps in the perception process are
a. initial, intermediate, final.
b. assumption, experience, expectation.
c. physical, psychological, experimental.
d. selection, organization, interpretation.
e. response, action, interaction.
Q:
Empathy is related to perception in that
a. the more perceptive you are, the less empathetic you need be.
b. the more perceptive you are, the easier it is to forget to be empathetic.
c. empathy is facilitated by trying to perceive things from the other persons point of view.
d. empathy and perception are both a result of self-fulfilling prophecies.
Q:
Armando made a poor first impression on Bianca as he first arrived, so throughout their evening date, despite his pleasant behavior, Bianca continued to see him in an unfavorable light due to
a. her feelings of empathy.
b. the halo effect.
c. her punctuation of the events of the evening.
d. the narrative of the date.
e. physiological factors influencing Biancas perception.
Q:
After using the Pillow Method you should typically conclude that the issue being considered is not important enough to worry about.
a. True
b. False
Q:
The concept of self-fulfilling prophecy relates best to which of these perceptual tendencies?
a. We judge ourselves more charitably than others.
b. We cling to first impressions.
c. We are influenced by our expectations.
d. We are influenced by the obvious.
e. We assume others are similar to us.
Q:
Peoples occupations have little bearing on their perception of the world.
a. True
b. False
Q:
The Pillow Method is designed to
a. persuade someone to accept your viewpoint.
b. settle a dispute.
c. minimize an issue.
d. gain insight into anothers viewpoint.
e. punctuate the cause and effect of an argument.
Q:
Only women are affected by changes in mood.
a. True
b. False
Q:
The story in your text about six men from Indostan illustrates
a. the phenomenon called culture shock.
b. the way people tend to punctuate a series of events differently.
c. the Pillow Method applied to resolve a problem.
d. different interpretations depending on point of view.
e. self-serving bias.
Q:
The self-serving bias illustrates our tendency to judge others more charitably than ourselves.
a. True
b. False
Q:
Your text claims that there is nothing wrong with the generalizations we make, using our organization constructs, as long as they are accurate.
a. True
b. False
Q:
According to your text, the world appears different to each of us.
a. True
b. False
Q:
Silence is valued over talk in most Asian cultures.
a. True
b. False
Q:
It is never appropriate to make a generalization.
a. True
b. False
Q:
Stereotyping occurs when generalizations lose touch with reality.
a. True
b. False
Q:
Whether you are happy or unhappy with a partner will affect how you interpret that partners behavior.
a. True
b. False
Q:
A shared relational narrative is the reason that some couples say they are happily married when the facts would indicate otherwise.
a. True
b. False
Q:
Its simply impossible to be aware of everything, no matter how attentive we may be.
a. True
b. False
Q:
Perception checking can be a useful tool when you dont want to embarrass or directly threaten another person.
a. True
b. False
Q:
Since stimuli that are intense often attract our attention, were more likely to remember extremely talkative people than those who are quiet.
a. True
b. False
Q:
Position Four in the Pillow Method takes the perspective that the original issue should still be seen as very important.
a. True
b. False
Q:
Unchanging people or things become less noticeable, and thus occupy less of our attention than those that change.
a. True
b. False
Q:
You have read positive reviews of your Chemistry instructor on a website. According to the text, you are more likely to find this instructor credible and attractive.
a. True
b. False