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Media Study
Q:
In the Reading Feature Alone Together, your text explains that communication with digital devices causes us to develop all of the following habits except:
a. We ramp up the volume and velocity of online connections and start to expect answers faster than in nondigital communication
b. We ask simpler questions than when we are in nondigital communication
c. We use digital dictionaries more often
d. We dumb down our communications, even on the most important matters
Q:
In one study, communicators who were assigned feminine avatars ________than did those with masculine avatars.
a. expressed more emotion, made fewer apologies, and used more tentative language
b. expressed less emotion, made fewer apologies, and used definitive language
c. expressed more emotion, made more apologies, and used more tentative language
d. expressed more emotion, made more apologies, and used definitive language
Q:
Your text suggests all of the following are indicators that you are probably spending too much time online except __________________.
a. decrease in time needed online to achieve satisfaction
b. time of Internet use exceeding the amount anticipated or intended
c. failure in attempts to reduce Internet use
d. Internet use resulting in failure to fulfill responsibilities at work, home, or school
Q:
In the Ethical Feature The Ethics of Online Anonymity, your text asserts that, in most social media, the veil of anonymity provides cover for ________________.
a. spontaneous expressions of passionate opinion
b. insensitive and hurtful comments that few people would make if their identity was known
c. supportive comments that they would be otherwise too shy to share
d. participating in controversial political discourse
Q:
Research shows that when online, communicators express themselves
a. less honestly and with more self-monitoring.
b. more honestly and bluntly, with less caution and self-monitoring.
c. more honestly and with more caution
d. less honestly and more caution
Q:
__________________describes messages that are stark from a lack of nonverbal communication.
a. asynchronous
b. cyberbullying
c. cyberstalking
d. disinhibition
e. hyperpersonal communication
f. leanness
g. netiquette
h. richness
i. synchronicity
j. warranting value
k. virtual community
Q:
An accelerated discussion of personal topics and relational development beyond what normally happens in face-to-face interaction is called
a. personal communication
b. impersonal communication
c. hypersonal communication
d. interpersonal communication
Q:
__________________occurs when communicators express themselves with minimal caution and self-monitoring.
a. asynchronous
b. cyberbullying
c. cyberstalking
d. disinhibition
e. hyperpersonal communication
f. leanness
g. netiquette
h. richness
i. synchronicity
j. warranting value
k. virtual community
Q:
Warranting value is
a. the degree to which information is controllable by the person editing a publication
b. the degree to which information is controllable by the public
c. the degree to which information is controllable by the person being described.
d. the degree to which information is controllable by the employer of the person being described
Q:
__________________set of civil behaviors that apply to social media.
a. asynchronous
b. cyberbullying
c. cyberstalking
d. disinhibition
e. hyperpersonal communication
f. leanness
g. netiquette
h. richness
i. synchronicity
j. warranting value
k. virtual community
Q:
DO NOT USE A traditional phone message includes which of the cues of a face-to-face conversation?
a. Vocal tone.
b. Eye contact.
c. Posture.
d. Facial expression.
Q:
__________________refers to the delay between the time from when a message is sent to when it is received.
a. asynchronous
b. cyberbullying
c. cyberstalking
d. disinhibition
e. hyperpersonal communication
f. leanness
g. netiquette
h. richness
i. synchronicity
j. warranting value
k. virtual community
Q:
According to your text, studies have found leaner mediated communication can be advantageous when _____________.
a. youre too busy to pay attention
b. you have no interest in the topic being discussed
c. you want people to focus on what youre saying rather than your appearance
d. you have a head cold
Q:
__________________is an accelerated discussion of personal topics and relational development beyond what normally happens in face-to-face interaction.
a. asynchronous
b. cyberbullying
c. cyberstalking
d. disinhibition
e. hyperpersonal communication
f. leanness
g. netiquette
h. richness
i. synchronicity
j. warranting value
k. virtual community
Q:
DO NOT USE Synchronicity is the condition when communicators are all _______________.
a. able to dance together
b. happy to see each other
c. on time for a meeting
d. connected in real time
Q:
__________________the degree to which online information is controllable by the person being described.
a. asynchronous
b. cyberbullying
c. cyberstalking
d. disinhibition
e. hyperpersonal communication
f. leanness
g. netiquette
h. richness
i. synchronicity
j. warranting value
k. virtual community
Q:
According to your text, when conducting a meeting online, business professionals should follow each of these rules except:
a. Before the meeting, make sure all participants have the agenda and copies of any documents that will be discussed
b. Try to avoid interrupting others or leaving out people simply because you cant see them
c. Keep distractions (ringing phones, slamming doors, barking dogs, and so on) to a minimum
d. Use whatever equipment you have available
Q:
DO NOT USE Research shows that, when online, communicators express themselves ___________.
a. less honestly and with more self-monitoring
b. more honestly and bluntly, with less caution and self-monitoring
c. more honestly and with more caution
d. less honestly and more caution
Q:
When compared with marital relationships that began in person, those that started online had ____________.
a. slightly higher satisfaction rates and slightly lower incidences of breakups
b. slightly lower satisfaction rates and slightly higher incidences of breakups
c. slightly higher satisfaction rates and slightly higher incidences of breakups
d. slightly lower satisfaction rates and slightly lower incidences of breakups
Q:
According to your text, studies have revealed that the mere presence of mobile devices can have a negative effect during face-to-face discussions related to all of the above except __________.
a. closeness
b. connection
c. conversation topics
d. conversation quality
Q:
In the Looking at Diversity Feature Forging Relationships with Social Media, Kevin Schomaker says online communication has been beneficial for him because hes able to make a first impression that doesnt include his physical disability.
a. True
b. False
Q:
Researchers using word-count programs found that men tend to use about the same number of large words, nouns, and swear words as do women.
a. True
b. False
Q:
In mediated messages, men and women use the word we about equally, but in different ways.
a. True
b. False
Q:
According to your text, digital natives tend to prefer different digital communication channels more than do digital immigrants.
a. True
b. False
Q:
A phone message includes which of the cues of a face-to-face conversation:
a. vocal tone
b. eye contact
c. posture
d. facial expression
Q:
Using the information explained in Characteristics of Competent Communicators, evaluate your communication competence in the context of one interpersonal relationship in which you are involved. Discuss the range of behaviors in which you engage, your ability to choose the most appropriate behavior, your skill in performing certain behaviors, your perceived levels of cognitive complexity, empathy, and self-monitoring operating in this relationship, and your commitment to the relationship. Be sure to explain this relationally, discussing the behaviors of the other person and describing how you adapt or fail to adapt to them.
Q:
Synchronicity is the condition when communicators are all
a. able to dance together
b. happy to see each other
c. on time for a meeting
d. connected in real time
Q:
Using your own experiences as examples, explain the difference between interpersonal communication and impersonal communication.
Q:
Identify the three different needs that are satisfied through communication. Provide examples for each from your own experience.
Q:
Explain the concept of noise. First, define it according to its role in the transactional model of communication in Chapter One. Next, imagine you are being interviewed for a job. Name and give examples of each of the three types of noise described by your text that might be present during this interview experience. Describe how each type could impact the interaction between you and the interviewer.
Q:
Leaner messages are always less effective than richer messages.
a. True
b. False
Q:
Synchronicity is the condition when communicators are all connected in real time.
a. True
b. False
Q:
The right to be forgotten means you dont have to worry about content that your contribute to social media.
a. True
b. False
Q:
Telephone calls are asynchronous.
a. True
b. False
Q:
Disinhibition refers to the tendency of online communicators to express themselves with less caution and self-monitoring.
a. True
b. False
Q:
DO NOT USE Leaner messages are always less effective than richer messages.
a. True
b. False
Q:
Ironically, when an isolated communicators sense of self-efficacy increases due to successful mediated communication, he or she is likely to increase the amount of time spent in mediated communication and become more isolated.
a. True
b. False
Q:
DO NOT USE You decide to schedule a face-to-face meeting with your professor instead of e-mailing him.
a. external noise
b. environment
c. channel
d. decoding
e. psychological noise
Q:
Alex decides what Rafael meant by that frown.
a. external noise
b. environment
c. channel
d. decoding
e. psychological noise
Q:
Your friends religion is different from yours, but you went to the same high school and college.
a. external noise
b. environment
c. channel
d. decoding
e. psychological noise
Q:
You are worried about how your child is doing at school while your boss is giving the quarterly report.
a. external noise
b. environment
c. channel
d. decoding
e. psychological noise
Q:
Describe an interpersonal communication incident from your experience, identifying at least five elements of the transactional model of communication shown in Looking Out/ Looking In.
Q:
DO NOT USE According to Chapter One, all of the following are attributes needed to communicate successfully with people from different cultures except
a. motivation
b. tolerance for ambiguity
c. friendliness
d. open-mindedness
e. knowledge and skill
Q:
An interpersonal relationship differs from an impersonal one because
a. we share our thoughts and feelings with each other.
b. the other persons life affects ours.
c. we are sad when the relationship changes or ends.
d. we find the time spent in the relationship rewarding.
e. all of the above.
Q:
You want to let a close friend know how much she/he means to you in a way that is sincere and doesnt embarrass either of you. Following the advice on communication competence in your text, you would
a. follow the approach that you saw another friend use successfully, assuming it would work for you.
b. avoid sending any message until you were sure it would be well received.
c. try to follow exactly the approach you used successfully with others in the past.
d. react in the way that first occurred to you.
e. consider a variety of alternatives, choosing the one that you think will be most successful under these circumstances.
Q:
Which of the following is most clearly an example of qualitatively interpersonal communication?
a. Aubre buys a sweater from a sales clerk.
b. Rich invites the team to a party.
c. Royce asks his friend Jane about her sick child.
d. Aasim pleads for the class to vote.
e. Georgina chats with the mailman.
Q:
The authors describe some of the social needs we strive to fulfill by communicating as
a. encoding and decoding.
b. control and affection.
c. empathy and sympathy.
d. talking and listening.
e. communicating both verbally and nonverbally.
Q:
Some of the characteristics that make relationships more interpersonal than impersonal are
a. frequency and proximity of communication.
b. quantity over quality.
c. how important the content of talk is to both of you.
d. uniqueness, irreplaceability, and interdependence.
Q:
Identity and communication are related in that we
a. gain an idea of who we are from the way others communicate with us.
b. are drawn to communicators who test and challenge our identity.
c. find others identities become our own through communication.
d. control communication with our identity.
Q:
Which is an example of noise as the term is defined in your text?
a. someone tapping a pencil while youre trying to talk
b. a headache that interferes with you listening
c. feelings of anger directed toward a partner
d. preoccupation with another topic during a lecture
e. all of the above
Q:
Two friends communicating face to face would most likely be
a. taking turns sending and receiving messages.
b. primarily sending messages.
c. primarily receiving messages.
d. sending and receiving messages at the same time.
e. neither sending nor receiving messages.
Q:
DO NOT USE Research on the benefits and challenges of social media indicates that
a. some benefits of communicating via social media significantly outweigh the costs.
b. social media sites do not increase the amount of contact with loved ones.
c. the use of social media to communicate maximizes the perception of differences due to gender, age, social class, and ethnicity.
d. social media adds richness to interpersonal messages due to the lack of nonverbal cues.
e. all of the above.
Q:
When Ernesta realizes during an office meeting that shes interrupted a co-worker twice, she demonstrates the skill of
a. empathy.
b. self-monitoring.
c. cognitive complexity.
d. affinity.
e. metacommunication.
Q:
The transactional model of communication suggests that communicators usually send and receive messages simultaneously.
a. True
b. False
Q:
The environments that communicators occupy are
a. fields of experience that affect how they understand others behavior.
b. gaps that make common understanding impossible.
c. the places where they stand or sit when they communicate.
d. the attitudes they have about nature.
e. the space that they require to communicate effectively.
Q:
The transactional model represents communication as staticmore like a gallery of still photographs than a motion picture film.
a. True
b. False
Q:
Strategies you can use to develop a more mindful and competent style of intercultural communication include
a. reading.
b. passive observation.
c. self-disclosure.
d. talking to experts.
e. all of these
Q:
We are not communicating when we remain silent.
a. True
b. False
Q:
Almost all messages have
a. a content dimension.
b. a relational dimension.
c. both content and relational dimensions.
d. no dimensions unless the communicators intend them to.
Q:
Transactional communication may be compared to dancing due to the involvement needed by each partner.
a. True
b. False
Q:
Skillful, integrated communicators are characterized by
a. a conscious focus on communicating effectively.
b. a greater degree of sociability.
c. communicating competently without needing to think constantly about how to behave.
d. exposure to a wide range of communication styles.
e. others helping them out
Q:
According to your text, impersonal communication should always be avoided.
a. True
b. False
Q:
Research has shown that competent communicators achieve effectiveness by
a. using the same types of behavior in a wide variety of situations.
b. developing large vocabularies.
c. apologizing when they offend others.
d. giving lots of feedback.
e. adjusting their behaviors to the person and situation.
Q:
According to your text, effective communicators are able to establish warm relationships with everyone they encounter.
a. True
b. False
Q:
Of the communication models described in your text, the linear model most accurately describes the interpersonal communication process.
a. True
b. False
Q:
We disclose more to people in interpersonal relationships than in impersonal ones.
a. True
b. False
Q:
As the text points out, your goal should be to become a perfect communicator.
a. True
b. False
Q:
All you need to develop good communication skills is common sense.
a. True
b. False
Q:
When people communicate, they are often both senders and receivers of messages at the same time. a. True b. False
Q:
According to Chapter One, all of the following are attributes needed to communicate successfully with people from different cultures except
a. motivation
b. tolerance for ambiguity
c. friendliness
d. open-mindedness
e. knowledge and skill
Q:
The major difference between impersonal communication and interpersonal communication is the number of people involved.
a. True
b. False
Q:
DO NOT USE In Chapter One, sociolinguist Deborah Tannen claims that
a. electronic mail can deepen the quality of relationships.
b. electronic mail makes interpersonal communication more impersonal.
c. everyone prefers face to face communication rather than electronic mail.
d. relationships cannot be maintained using electronic mail.
Q:
An older professor who forgets what it was like to be a student when he teaches is an example of how differing environments in the classroom can make understanding difficult.
a. True
b. False
Q:
In the Looking at Diversity reading in Chapter One, Igor Ristic says that effective intercultural communication
a. means understanding which customs are right and wrong.
b. is only achieved if one is able to visit at least a dozen different countries.
c. is achieved through judging others behavior by our own cultural standards.
d. means making sure to maintain a large space bubble when seated with another person.
e. involves being aware of various cultural norms and adapting our communication.
Q:
Communication competence is a trait that people either possess or lack.
a. True
b. False
Q:
Psychologist Abraham Maslow suggests that the most basic human needs
a. are invented by other psychologists.
b. must be satisfied before we concern ourselves with other ones.
c. are proof that animals ascended from lower animal forms.
d. prove the existence of a superior being.
e. are generated by others in interpersonal interaction.
Q:
Just as judges instruct juries to disregard some statements made in court, we can reverse or erase the effects of communication interactions in everyday life.
a. True
b. False
Q:
All of the following elements are included in the transactional communication model introduced in Chapter One except
a. message.
b. environment.
c. channel.
d. sender.
e. noise.
Q:
Chapter One indicates that effective interpersonal communication is strongly linked to good health, social happiness and career success.
a. True
b. False
Q:
The only way we learn who we are is through communication.
a. True
b. False