Q&A Hero

Q: Explain the role of community liaison and the services that are provided.

Q: Which of the following is not a suggestion for using e-mail effectively? A. Get a response to your message B. Be professional C. Treat your e-mail as non-confidential. D. Check your perceptions

Q: Marse Middle School is forming a partnership with Big Brothers and Big Sisters of Lion County. List and explain four strategies the school should consider for effective partnerships.

Q: Which of the following is not a characteristic of effective interpersonal feedback? A. Descriptive B. Specific C. Evaluative D. Concise

Q: List and explain two issues that can arise as a result of interagency collaboration.

Q: Which of the following statements is the most concrete? A. "The new counselor dealt with the troubled student pretty well." B. "When Susan saw the "˜F" on her paper she cried and ran out of the room." C. "I would have had a hard time handling those students like you did." D. "You did a great job on that assignment."

Q: List and explain the CEC policy on inclusive communities and the professional relationship to them.

Q: Which category of responding is also referred to as minimal encouragers? A. Prompting B. Paraphrasing C. Reflecting D. Questioning

Q: The decision to collaborate may be reached by one set of professionals although the implementation of a collaborative effort is the responsibility of a different set of individuals.

Q: Which of the listening processes is the sense-making element? A. Hearing B. Understanding C. Attending D. Remembering

Q: Collaboration involves schools mentoring community agencies on how to serve children and families.

Q: All of the following are benefits of listening except A. helps establish rapport B. helps build relationships C. is the foundation for all interactions D. signals the need for distance

Q: The Individualized Written Rehabilitation Program (IWRP) is similar to the Individualized Education Program (IEP) and is developed under a similar process.

Q: All of the following are examples of paralanguage except: A. pitch B. tone C. spatial distance D. tempo

Q: System coordination is a collaboration among schools and public and private community agencies that share responsibility for a community's children and youth.

Q: Each of the following are barriers to effective listening except A. daydreaming. B. filtering messages. C. not maintaining eye contact. D. rehearsing a response.

Q: The Individuals with Disabilities Education Act (IDEA) requires formal transition planning for students with disabilities beginning at age 16.

Q: The distance you keep between yourself and another in an interaction is________. A. Body movement B. Vocal cues C. Spatial relations D. congruence

Q: A collaborative relationship develops when schools and school professionals develop a collective sense of purpose and a long range plan for building school"community partnerships.

Q: Which of the following is not considered to be a nonverbal cue? A. body movements B. congruence C. minimal encouragers D. spatial relations

Q: Evaluation studies of after-school programs have been unequivocal in their results.

Q: List and explain four steps for refining verbal and nonverbal communication skills.

Q: A community liaison serves as a link between the community and school.

Q: List and explain four factors central to the development of communication competence.

Q: Family involvement must be intensive and highly structured to make a difference in students' performance and their future planning.

Q: Define and give an example of frame of reference.

Q: Schools that enjoy community and family involvement have more positive outcomes with students.

Q: Why is it important to reflect upon your cultural identity and value orientations in relation to communication?

Q: Appropriate community-based instruction is characterized by all of the following except A. Individualized B. Dependent on student needs C. Reflects student's age D. Reflects the home context

Q: Communication competence include two criteria: It is both effective and appropriate.

Q: In this model of serving young children with special needs, the teacher must work as a member of a team that consists of staff members with expertise in several related disciplines. A. Home based B. Center based C. Home and Center based D. School based

Q: Perspective and perception are the behavioral dimension of interpersonal communication that includes the development, adaptation, and skillful use of communication skills.

Q: Ensuring frequent use of open communication lines, including written informational updates, regular meetings, phone calls, e-mail messages, and informal links to promote personal connections are strategies for strengthening A. Commitment B. Communication C. Leadership D. Resources

Q: Competent communication is effective and appropriate communication that achieves its intended outcomes in ways that maintain or enhance the relationship in which it occurs.

Q: Who is not a required member of an IFSP team? A. The student B. The parents C. The service coordinator D. Professionals serving the child

Q: Awareness of your cultural roots is helpful as you strive to develop sensitivity and knowledge of others'.

Q: All of the following are benefits of system coordination except A. services provided by different systems can be maximized B. problems in services minimized C. schools have test scores D. costs reduced

Q: The biases in an individual's frame of reference affects their selective perception.

Q: Taking time at the beginning to think deeply and reflect about what participants believe, and why they think the efforts will work represent which strategy for effective partnership? A. Agreeing on core values B. Building one-to-one relationships between families and educators that are linked to learning C. Listening to the community D. Setting, communicating, and supporting high and rigorous expectations

Q: Visual and auditory are the least used communication channels.

Q: Taking time to have conversations and reach agreement on how best to collaborate in order to improve student achievement represents which strategy for effective partnership? A. Agreeing on core values B. Building one-to-one relationships between families and educators that are linked to learning C. Listening to the community D. Setting, communicating, and supporting high and rigorous expectations

Q: There is no validity in adhering to culture-specific descriptions of cultures.

Q: Mr. Alan is a community liaison who acts as cultural interpreters and "boundary crossers," as well as model outreach strategies for the teachers. Which role is Mr. Alan performing? A. Direct service and support to families considered to be at risk B. Support for teacher outreach. C. Support for school-based partnership teams. D. Member of the RtI team

Q: The fundamental characteristic of interpersonal communication is that it is directive.

Q: Engaging community members in partnerships with schools cannot A. improve low-performing schools B. help to close achievement gaps C. greatly improve the relationships between schools and their communities D. discourage family involvement

Q: Decoding is the process of putting thoughts and feelings into verbal or nonverbal messages.

Q: All of the following are ways community member support school activities except A. Volunteering in classrooms B. Helping with school activities C. Deciding textbooks D. Advocating for a school's needs

Q: The transactional view of communication is a two-way process in which a sender and a receiver alternately exchange information.

Q: What information are you responsible for providing for a family who has just learned that their child has a disability and in what context should it be framed?

Q: One teacher is telling another about a graphic organizer she thinks would be useful for a student in his class. The second teacher is shaking his head and scowling. What characteristic of interpersonal communication is reflected in this interaction? A. Interpersonal Communication Is Transactional B. Communication Through Multiple Channels C. People Create Meanings D. Environment and Noise in Communication

Q: Discuss five ways to develop cross-cultural competence.

Q: All of the following are characteristics of culture-general attitudes except: A. Open-mindedness B. Motivation to communicate C. Low-tolerance for ambiguity D. Mindfulness of own behavior

Q: What are three important points to consider when examining cultural contexts?

Q: Which continuum of culture does one asserts oneself through talk and talk is used to create a sense of comfort in interactions and especially in groups? A. Collective B. High ambiguity tolerant C. Individualistic D. Low ambiguity tolerant

Q: Explain when an interpreter should be used and five recommendations for communicating with a family.

Q: In which dimension of culture is uncertainty taken in stride as a way of life? A. High ambiguity tolerant B. Low ambiguity tolerant C. High context D. Low context

Q: Describe three barriers to the family's ability to participate in school activities and meetings.

Q: All of the following are components of culture except A. inherited B. shared interpretations C. values D. beliefs

Q: Describe four value sets common across all cultures known as Cultural Continua.

Q: In this element of perception, meaning is assigned to what is perceived. A. attending and selecting B. organizing C. interpreting D. negotiating

Q: List and describe one way as a professional, you can assist families in making successful age-related transitions within each life cycle stage.

Q: Mr. Lutz observed that the appearance of a scantily dressed mother at a parent conference created so much "noise" that he was not able to concentrate fully on the mother's spoken concerns. What type of "noise" did Mr. Lutz experience?A. Physical noiseB. Psychological noiseC. Physiological noise.D. Visual noise

Q: Discuss what the impact might be upon a family of a child who is identified with a disability, including stressors they may face in family-professional interactions.

Q: Which of the following describes linear communication?A. a communicator provides information to another without any face-to face communicationB. a communicator delivers a message to another face-to face but it is one-wayC. communicators simultaneously send and receive messages while exchanging informationD. a communicator provides face-to face information to another, but the other person chooses not to interact

Q: Discuss and give an example of what is meant by a family undergoing a transition in a life stage.

Q: In the _______ view, communication occurs through an interactive and two way process in which information is exchanged between a sender and a receiver. A. linear B. interactive C. transactional D. unilateral

Q: Discuss why professionals must understand families and their perspectives.

Q: The most frequently used channels of communication are A. auditory and tactile B. auditory and olfactory C. visual and tactile D. visual and auditory

Q: Using a definition broader than the traditional nuclear view, define and give an example of family.

Q: List and explain two emergent characteristics of collaboration and describe why they are referred to as emergent.

Q: Describe two key principles of family systems theory.

Q: List and explain three resources an individual could contribute to a collaborative activity.

Q: List and explain five suggestions for providing culturally responsive services and family- centered programs.

Q: What are two ways that using the Internet can support collaboration with colleagues?

Q: Explain why is it important for "every individual who participates in a collaborative activity to begin with the understanding that the only culture one understands is one's own."

Q: Define, and give an example, of interpersonal collaboration.

Q: Families have different information needs at different life stages.

Q: Describe each of the five components of collaboration.

Q: Research on the positive contributions of having a child with a disability finds that the child serves as a catalyst for increased spirituality of familymembers.

Q: The most common interaction process is problem solving.