Accounting
Anthropology
Archaeology
Art History
Banking
Biology & Life Science
Business
Business Communication
Business Development
Business Ethics
Business Law
Chemistry
Communication
Computer Science
Counseling
Criminal Law
Curriculum & Instruction
Design
Earth Science
Economic
Education
Engineering
Finance
History & Theory
Humanities
Human Resource
International Business
Investments & Securities
Journalism
Law
Management
Marketing
Medicine
Medicine & Health Science
Nursing
Philosophy
Physic
Psychology
Real Estate
Science
Social Science
Sociology
Special Education
Speech
Visual Arts
Speech
Q:
The word interview is derived from the French word entrevoir, meaning
A. to see one another.
B. to meet
C. to decide.
D. A and B
Q:
Which of the following statements does not describe an interview?
A. It is designed to achieve specific objectives.
B. It is informal and has a strong entertainment element.
C. Information is exchanged in pursuit of a goal.
D. Decision making is often an important element.
Q:
Monster.com is
A. a site for monster movies.
B. a site for job searches.
C. a site for finding monsters.
D. none of these
Q:
Interview questions used to introduce new topics are called
A. primary.
B. secondary.
C. unimportant.
D. illegal.
Q:
Among the nonverbal cues interviewees should send are
A. comfortable eye contact.
B. varied vocal pitch and volume.
C. few hesitations.
D. leaning forward.
E. all of these
Q:
Both the interviewer and the interviewee should use the hiring interview to
A. gather information.
B. make a decision about the compatibility of company and applicant.
C. give information.
D. all of these
Q:
Which of the following is a secondary question?
A. What is your favorite hobby?
B. Would you please describe your last job?
C. How would you define success?
D. Could you give me an example?
Q:
Which of the following statements about secondary questions is not true?
A. They are used to follow up primary questions.
B. They are sometimes called probing questions.
C. They may be open or closed questions.
D. They are used to introduce topics or to begin the exploration of a new area.
Q:
Closed questions
A. are broader than open questions.
B. give the respondent a chance to express his or her feelings.
C. are unstructured.
D. can be answered with a few words or a simple yes or no.
Q:
Which of the following is an open question?
A. How old are you?
B. What college did you attend?
C. Would you tell me about yourself?
D. Would you work for the salary offered?
Q:
During the close of a hiring interview, interviewer and interviewee typically
A. use ice breakers.
B. use orientation statements.
C. discuss the applicant and his or her accomplishments.
D. review and summarize their discussion.
Q:
Which of the following statements is true of the opening phase of an interview?
A. It should be used to establish rapport between interviewer and interviewee.
B. The interviewer should use this time to think of questions to ask.
C. Small talk is irrelevant and inappropriate during this phase.
D. This is the time for the participants to really get down to business.
Q:
An employment interview in which more than one person fires questions at an interviewee is known as a
A. stress interview.
B. case interview.
C. behavioral interview.
D. problem-solving interview
Q:
In the body of the interview,
A. main points are reviewed.
B. work experiences are discussed.
C. orientation statements are made.
D. ice breakers predominate.
Q:
The average rsum gets about _____ seconds of the readers time.
A. 60 seconds
B. 15 seconds
C. 120 seconds
D. 5 seconds
Q:
It is appropriate to ask a candidate his or her religion.
A. true
B. false
Q:
Not hiring someone because of his or her age is legal.
A. true
B. false
Q:
According to Lois Einhorn, the amount of time spent in a job interview is important because interviewees who are hired tend to have shorter interviews.
A. true
B. false
Q:
Silences of three to six seconds initiated by an interviewer have been found to encourage interviewees to reveal more in-depth information.
A. true
B. false
Q:
If an interviewer asks a question during an interview that is irrelevant to job performance, the question is probably illegal.
A. true
B. false
Q:
Monster.com and Careerbuilder.com provide rsum upgrade services.
A. true
B. false
Q:
A question that gives the interviewee a great deal of freedom to choose the scope of the answer is a primary question.
A. true
B. false
Q:
The educational background of an applicant should be included in the cover letter and the rsum.
A. true
B. false
Q:
An interview is not just talk.
A. true
B. false
Q:
Applicants and employers gather information during the job interview.
A. true
B. false
Q:
In business situations, Germans ________.
a. maintain strictly professional relationships
b. do not mind making mistakes
c. are very flexible about punctuality
d. emphasize the free flow of information
Q:
Which statement below is true of German business culture?
a. Germans are major proponents of on-the-job training.
b. Germans emphasize following the proper steps to solve a problem.
c. German wages for a similar position fluctuate significantly from company to company.
d. German CEOs wield almost unlimited power within a corporation.
Q:
The supervisory board that exercises control over the management of German corporations is called ________.
a. Lnderausgleich
b. Bundestag
c. Aufsichtsrat
d. Realschule
Q:
A student who attends the Hauptschule prepares for ________.
a. clerical positions
b. university studies
c. vocational careers
d. military service
Q:
Giving gifts to Japanese partners is considered ________.
a. a token of friendship
b. a bribe
c. a sign of arrogance
d. a power play
Q:
Group decision making in Japanese business is known as ________.
a. kessai
b. ringi
c. offureko
d. okaeshi
Q:
In Japan, if University Xs graduates hold powerful executive positions in a company, ________.
a. recruits from University X will not receive special treatment
b. recruits from University X will be treated better than University Ys or Zs
graduates
c. they will go out to dinner only with recruits from University Y or Z
d. they will be especially harsh to graduates from University X
Q:
A new recruit to a Japanese company would go through ________.
a. induction training
b. an entering company ceremony
c. a bonding experience with other new recruits
d. A, B, and C are true.
Q:
American companies have different hiring practices than do the Japanese; for example, the Japanese would not hire ________.
a. older workers as new regular employees
b. young workers with no experience
c. foreigners
d. A, B, and C are true.
Q:
What is the most important thing we can do to manage our language attitudes?
Q:
Compare and contrast the way that people who speak with standard accents and people who speak with nonstandard accents perceive nonstandard-accented people.
Q:
Why does Cargil argue that different accents, vocabularies, and rates of speech pose the biggest challenges to intercultural communication?
Q:
How do Japanese kinesics reflect Japanese cultural themes?
Q:
Describe Japanese oculesics and explain how those nonverbal communication norms reflect Japanese cultural themes.
Q:
What does it mean for a culture to be masculine or feminine? What attributes are valued by each type of culture? How does the gender of a culture affect communication within that culture?
Q:
Explain the cultural dimension of power distance and how it affects nonverbal communication.
Q:
Explain which aspects of nonverbal communication are involved in proxemics, haptics, chronemics, kinesics, oculesics, vocalics, and olfactics.
Q:
How does the degree to which a culture is individualistic or collectivistic affect the nonverbal behavior of that culture?
Q:
Explain the popular Mexican sayings Aqua que no has de beber, djala correr (Water that you do not have to drink, leave it to flow) and En boca cerrada no entran moscas (Flies do not enter a closed mouth). What aspect of culture do these sayings reflect?
Q:
Explain the importance of understanding the cultural context of dichos using No hagas hoy lo que puedas hacer manana (dont do today what you can put off till tomorrow) as an example.
Q:
Demonstrate how dichos reflect the cultural values of Mexicans.
Q:
Why are the economic and military advantages of Israel potentially problematic within the context of transformative dialogue between Israeli-Jews and Palestinians?
Q:
Discuss the well-documented code, dugri, used by the Israeli-Jews.
Q:
Identify and explain the four communication features of musraya.
Q:
What is transformative dialogue? How has it been used to address the Israeli-Jewish and Palestinian conflict?
Q:
Describe the developmental, interactional, and social psychological approaches to the study of language.
Q:
Differentiate between linguistic determinism and linguistic relativism. Use one example and explain it from each perspective.
Q:
Explain the Chinese concepts of yi hay (heat) and leung (cool). Do they support or refute the Sapir-Whorf hypothesis?
Q:
Support or refute the statement language shapes reality.
Q:
Research indicates that ________.
a. job interviewers give preferential treatment to people who speak with nonstandard accents
b. people who speak with nonstandard accents are invited for interviews just as often as people who speak standard accents
c. listeners associate violent crimes with people who speak with nonstandard accents
d. listeners tend to think people who speak with nonstandard accents are more honest and therefore more likely to be innocent of a crime
Q:
According to research, people who speak rapidly are more likely to be judged as ________ than people who speak slowly.
a. competent
b. arrogant
c. powerless
d. nonstandard
Q:
What is a feature of the powerless speech style?
a. complaining
b. frequent use of pronouns
c. speaking slowly
d. using polite forms
Q:
Which statement below is true of accents?
a. Most people cannot determine whether or not another person has an accent.
b. People who speak a standard accent often look down on people who speak nonstandard accents.
c. People who speak nonstandard accents typically react favorably to other people who speak nonstandard accents.
d. Accents are usually not a factor in judging other people in intercultural communications.
Q:
How does the exchange of business cards in Japan affect communication?
a. It creates a sense of equality and camaraderie.
b. It allows people to save face in embarrassing situations.
c. It allows people to quickly determine the status of others.
d. It often takes the place of actual verbal communication.
Q:
In Japanese culture, silence is often considered a sign of ________.
a. respectability
b. untrustworthiness
c. attentiveness
d. weakness
Q:
Which statement below best describes Japanese proxemics?
a. In private homes, family members require large areas of personal space.
b. In crowded places, prolonged body contact with strangers is accepted.
c. In out-group interactions, personal space is very close.
d. In in-group interactions, prolonged body contact is expected.
Q:
Bowing practices in Japan reflect which of the following cultural themes?
a. gaman
b. monochronism
c. hierarchy
d. individualism
Q:
A culture with a high power distance is one in which ________.
a. power is distributed relatively equally among the people
b. the culture is very influential relative to proximate neighbors
c. power is disproportionately held by a small number of people
d. group members are minimally influenced by outside cultures
Q:
The degree to which communication is explicit and verbal versus implicit and nonverbal refers to which dimension of intercultural nonverbal communication?
a. context
b. power distance
c. uncertainty
d. individualism
Q:
Nonverbal behaviors that communicate warmth and closeness are referred to as _______ behaviors.
a. contact
b. immediacy
c. collective
d. internal
Q:
Differences between Arab cultures in which people tend to stand closely together when speaking and North American cultures in which people carry on conversation at a distance of eighteen to thirty-six inches are differences in _________.
a. olfactics
b. vocalics
c. haptics
d. proxemics
Q:
Nonverbal behaviors that consist of body movements, gestures, and facial expressions are categorized as ________.
a. chronemics
b. proxemics
c. kinesics
d. paralanguage
Q:
The expression Del dicho al hecho hay mucho trecho (From said to done, there is a great gap) illustrates which cultural value?
a. the sparing bestowal of trust
b. the gender roles related to masculinity
c. the respect for privacy
d. the importance of family
Q:
No por mucho madrugar amancee ms temprano (No matter how early one rises, the sun will not come up any sooner) can be interpreted to mean that _______. b. if you dont rise early, you will miss out on a lot
c. if you rise early, you will not miss out on anything
d. one must simply accept whatever life brings
a. cheerful acceptance of ones lot
b. the need to exercise caution when placing trust d. the sanctity of privacy
Q:
Dichos, popular sayings, have an impact on human behavior because they _______.
a. reflect many of the basic values of contemporary Mexican society
b. capture what a culture deems important
c. are handed down from one generation to the next
d. A, B, and C are true.
Q:
The Arabic speech code of musayra is ________.
a. compatible with dugri
b. similar to Israeli-Jewish speech codes
c. incompatible with dugri
d. A and B are true.
Q:
Which of the following is NOT a principle of speech codes?
a. They are culturally distinctive.
b. The meaning and significance of messages is derived from them.
c. They are located in the language and communication of native speakers.
d. A, B, and C are true.
Q:
What language concept did the authors argue was partially responsible for the lack of success in Israeli-Jewish and Palestinian negotiations?
a. speech codes
b. language barriers
c. chronemics
d. haptics
Q:
The contact hypothesis is optimal under which of the following conditions?
a. The two groups in contact are not of equal status within the contact situation.
b. The contact includes impersonal and brief communication.
c. The contact requires cooperative interdependence between groups.
d. The two groups in contact agree to honor the current social hierarchies between the groups.
Q:
The nation of Israel was established in 1948 ________.
a. after successful negotiations with Arabic speakers from several nations
b. by a declaration of the United Nations
c. as the result of a gift from the Palestinians
d. after Israel seized military control of the region
Q:
Chinese immigrants and Americans differ in terms of compliments in that ________.
a. Americans report discomfort receiving compliments containing strong positive adjectives from Chinese immigrants
b. Americans are unfamiliar with the Chinese practice of complimenting in an effort to encourage a person after unsatisfactory performance reviews
c. Chinese immigrants deny compliments to indicate modesty while Americans tend to thank the person who complimented them
d. Chinese immigrants tend to simply accept a compliment whereas Americans tend to disagree with the complimentary statement
Q:
Which of the following reflect the correct ordering of the sequential rules for behavior according to Shimanoff (1980)?
a. if, then, because, meaning
b. meaning, because, if, then
c. meaning, if, then, because
d. because, if, then, meaning
Q:
Linguistic relativism suggests that worldview______________.
a. is completely determined by language
b. is based on the way people categorize the world using different labels
c. is indefinable
d. A and B are true.
Q:
The weaker form of the Sapir-Whorf hypothesis is known as ________.
a. linguistic freedom
b. linguistic individuality
c. linguistic idiosyncrasy
d. linguistic relativity
Q:
Which of the following statements, if true, would support the notion of linguistic determinism?
a. Speakers of all languages share a universal set of perceptions about the world.
b. A concept exists whether or not there is a word for it in a particular language.
c. We can only experience the world through the categories of the language(s) we speak.
d. Nonverbal behavior influences our perceptions of the world more than verbal communication.