Q&A Hero

Q: Speakers take opposing sides in a debate using either the individual debate format or the team debate format. A) True B) False

Q: Service learning presentations can be delivered as a poster presentation. A) True B) False

Q: In the review of an academic article, a speaker should explain the author's findings. A) True B) False

Q: Poster presentations typically follow the structure of an informative speech. A) True B) False

Q: Presentational speaking is more formal than public speaking. A) True B) False

Q: Oral presentations in the classroom are a form of presentational speaking. A) True B) False

Q: No matter which major you select, oral presentations will be part of your academic career. A) True B) False

Q: An approach to treatment in which caregivers make decisions based on current research and best practices is A) the policy recommendation report. B) evidence-based practice. C) the shift report. D) the case conference.

Q: In a ______, students learn about and help address a need or problem in a community agency. A) policy recommendation report B) shift report C) case conference D) service learning presentation

Q: An effective presentation in an education course should A) integrate discussion to overall course content. B) steer away from overall course content. C) ignore audience-relevant examples and evidence. D) always have chronological organization.

Q: Sample presentations for education courses include A) lectures. B) group activities. C) classroom discussions D) All of the options are correct.

Q: Effective presentations in the arts and humanities help the audience think of the topic in a new way by providing a(n) A) overview of the generally accepted knowledge about the topic. B) original interpretation of the topic. C) summary of what others have said about the topic. D) review of contemporary thought on the topic.

Q: In the arts and humanities, an informative talk of description and analysis A) would never discuss a school of philosophical thought. B) always focuses on historical events. C) might explain a piece of literature, music, or art. D) usually deals with political leaders.

Q: Which type of presentation suggests a course of action to take on a current issue or problem? A) theoretical research B) debate C) review of the literature D) policy proposal presentation

Q: According to professionals working in technical fields, one major obstacle to designing and delivering a successful technical presentation is A) failure to provide sufficient data to support claims. B) lack of passion for the topic. C) vague generalizations. D) insufficient preparation and practice with team members.

Q: Which type of presentation provides evidence that a project, proposal, or design idea is worthy of financial support? A) design review B) technical C) request for funding D) policy recommendation

Q: A(n) _____ documents a real (or realistic) situation, relating to business, law, medicine, science, or other discipline, which poses difficult dilemmas or problems requiring solutions. A) methods/procedure analysis B) field study C) case study D) policy proposal

Q: The ______ presentation describes how an experimental or mathematical process works and under what conditions it can be used. A) methods/procedure B) field study C) research overview D) None of the options are correct.

Q: Which audience type consists of people who have expert knowledge and those who have no specialized knowledge? A) expert audience B) colleagues within the field audience C) lay audience D) mixed audience

Q: Which audience type brings to the presentation the least amount of knowledge of the given topic and field? A) expert audience B) colleagues within the field audience C) lay audience D) mixed audience

Q: Which audience type shares the speaker's knowledge of the general field in question but may not be familiar with the specific topic under discussion? A) expert audience B) colleagues within the field audience C) lay audience D) mixed audience

Q: Which audience type is made up of people who have intimate knowledge of the topic being discussed? A) expert audience B) colleagues within the field audience C) lay audience D) mixed audience

Q: An abstract is included in a _____ presentation. A) service learning B) poster C) case study D) methods/procedure

Q: College students may be asked to deliver oral presentations in the form of A) reviews of academic articles. B) sales presentations. C) proposals. D) staff reports.

Q: A policy evaluation presentation may ask you to evaluate a program you observed in a service learning assignment. A) True B) False

Q: Presentations that compare and contrast are designed to be informative, and therefore objective. A) True B) False

Q: Evidence-based practice (EBP) is an approach to treatment in which caregivers make decisions based on current research and best practices. A) True B) False

Q: A shift report is a concise report of a patient's status and needs. A) True B) False

Q: A community service learning presentation recommends the adoption of a new health practice or policy. A) True B) False

Q: Successful presentations in education make use of familiar examples and evidence that the audience can easily grasp. A) True B) False

Q: Good lecturers are experts at monologue. A) True B) False

Q: A lecture is an informational speech for an audience of student learners. A) True B) False

Q: A(n) ______ report updates clients or principals on developments in an ongoing project.

Q: A(n) ______ report informs managers and other employees of new developments that affect them and their work.

Q: The motivated sequence is sometimes called the ___________.

Q: A(n) ______ proposal attempts to lead a potential buyer to purchase a service or product.

Q: Reports delivered by individuals or teams within the business or professional environment take the form of ______ speaking.

Q: Describe the difference between a proposal and a report.

Q: Why is the motivated sequence effective for organizing sales proposals?

Q: List the three common types of reports and proposals.

Q: Yvette has been asked to attend the staff meeting of a team in her department to talk about the status of her team's work on a related project. What type of presentation will Yvette give? A) a staff report B) a sales pitch C) a proposal D) a progress report

Q: Marco will be heading up a new call center for his company. His manager has asked him to address his colleagues with the details about this new departmenthow it will function, where it will be housed, and how many people will be hired to staff it, among other things. What kind of presentation will Marco give? A) a proposal B) a progress report C) a staff report D) a sales pitch

Q: A proposal that has been solicited by a potential client is called a A) requisition. B) request for proposal. C) proposal solicitation. D) call for proposal.

Q: Beatrice informed her colleagues about the phone systems she had investigated. She then recommended that the company purchase a particular system. What type of presentation did Beatrice give? A) a proposal B) a staff report C) a case study D) a progress report

Q: Dennis gave a presentation that attempted to convince management of a financial firm to purchase the new accounting software he had developed. What type of presentation did Dennis give? A) a technical report B) a staff report C) a sales proposal D) a progress report

Q: Sales proposals, staff reports, and progress reports are examples of A) public speaking. B) presentational speaking. C) conversational speaking. D) ethical speaking.

Q: The _____ organizational pattern is valuable for sales proposals in which the buyer must choose between competing products. A) problem-solution B) comparative advantage C) refutational D) motivated sequence

Q: Staff reports are delivered only to members of an organizationnever to those outside of it. A) True B) False

Q: The International Communication Association has developed the Code of Ethics for Professional Communicators. A) True B) False

Q: The frequency of progress reports usually depends on the length of the project. A) True B) False

Q: The audience for a staff report may be an individual. A) True B) False

Q: Recent research reported by the Harvard Business Review suggests that mobilizers are more likely to be able to persuade their colleagues to accept their recommendations. A) True B) False

Q: There is no set pattern of organization for a progress report. A) True B) False

Q: A progress report is similar to a staff report. A) True B) False

Q: A staff report informs managers and other employees of new developments that affect them and their work. A) True B) False

Q: A proposal can be quite lengthy or relatively brief. A) True B) False

Q: The audience for a proposal will always be a large group. A) True B) False

Q: The motivated sequence, sometimes called the basic sales technique, offers an excellent means of appealing to buyer psychology. A) True B) False

Q: Public-speaking audiences tend to be self-selected or voluntary participants, and they regard the speech as a onetime event. A) True B) False

Q: Presentational speaking is less formal than public speaking. A) True B) False

Q: Presentations are unique to the classroom environment. A) True B) False

Q: Three of the most common business and professional presentations are sales proposals, staff reports, and progress reports. A) True B) False

Q: Business and professional presentations are forms of presentational speaking. A) True B) False

Q: Delivering effective business presentations is one of the most important ways that business professionals gain visibility in their organization. A) True B) False

Q: Group members should be guided through a six-step process of _________ to reach a decision or solution that all participants understand and are committed to.

Q: ______ is the tendency of group members to accept information and ideas without subjecting them to critical analysis.

Q: ______ roles, including blocker and recognition seeker, are not oriented toward maintenance of the group as a team.

Q: Roles that facilitate group interaction are called ______ roles.

Q: Group member roles that directly relate to the accomplishment of the group's objectives are called ______ roles.

Q: List four guidelines for giving effective team presentations.

Q: List the steps in John Dewey's reflective-thinking process.

Q: Explain the three strategies that group leaders can use to encourage all group members to actively participate.

Q: List the four styles of leadership that are possible within groups.

Q: Describe the two methods a group can use to discourage groupthink.

Q: Explain the difference between personal-based conflict and issues-based conflict.

Q: List and describe two antigroup roles.

Q: Why are both social roles and task roles important to effective group decision making?

Q: Which of the following is not a guideline for effective team presentations? A) assign roles and tasks to team members B) establish transitions between speakers C) coordinate the presentation aids D) rehearse individually and separately

Q: To ensure _____ consistency, one person should coordinate templates for slides, videos, and/or audio. A) transition B) time limit C) role D) design

Q: The first step in John Dewey's reflective-thinking process is to A) identify the problem. B) conduct research and analysis. C) generate solutions. D) establish guidelines and criteria by which solutions will be judged.