Q&A Hero

Q: Directly asking members to contribute, setting a positive tone, and making use of devil's advocacy and dialectical inquiry are three techniques that group leaders can use to encourage A) active participation. B) groupthink. C) friendship. D) status differences.

Q: _____ goes a step further than arguing for the sake of raising issues or concerns about the idea under discussion by proposing a countersolution to the idea. A) Groupthink B) Devil's advocacy C) Dialectical inquiry D) Leadership

Q: Arguing for the sake of raising issues or concerns about an idea is called A) groupthink. B) devil's advocacy. C) an agenda. D) interpersonal responsibility.

Q: Groups prone to groupthink typically exhibit which of the following behaviors? A) Participants reach a consensus and avoid conflict in order not to hurt others' feelings, but without genuinely agreeing. B) Members who do not agree with the majority of the group are not pressured to conform. C) Disagreement, tough questions, and counterproposals are encouraged. D) More effort is spent testing the decision than justifying it.

Q: Productive conflict is A) issues-based. B) personality-based. C) groupthink-based. D) motivation-based.

Q: In a group setting, the blocker and the recognition seeker are examples of A) social roles. B) dyadic roles. C) task roles. D) antigroup roles.

Q: _____ is one example of a social role in a group setting. A) Gatekeeper B) Recognition seeker C) Moderator D) Blocker

Q: In a group setting, recording secretary, moderator, initiator, and information seeker are examples of A) social roles. B) dyadic roles. C) task roles. D) counterproductive roles.

Q: Devil's advocacy and dialectical inquiry are two ways to encourage groupthink. A) True B) False

Q: Groups should strive to achieve groupthink. A) True B) False

Q: Teams should consider placing their strongest speakers at the opening and conclusion of the presentation. A) True B) False

Q: Group presentations and individual presentations share very few characteristics. A) True B) False

Q: Group presentations are regularly assigned in the classroom but rarely delivered in the workplace. A) True B) False

Q: The six-step process of reflective thinking is based on the work of Abraham Maslow. A) True B) False

Q: Most negative experiences in groups result from a lack of a clear goal. A) True B) False

Q: Most effective leaders take full responsibility for achieving the group results. A) True B) False

Q: Engaging in devil's advocacy refers to arguing for the sake of raising issues or concerns about the idea under discussion. A) True B) False

Q: Groupthink is the tendency of group members to accept information and ideas without subjecting them to critical analysis. A) True B) False

Q: Issues-based conflict allows members to test and debate ideas and potential solutions. A) True B) False

Q: Personal-based conflict is a form of productive conflict. A) True B) False

Q: Conflict is inevitable and by nature destructive. A) True B) False

Q: Antigroup roles include blocker, floor hogger, and recognition seeker. A) True B) False

Q: Group-member roles that directly relate to the accomplishment of the group's objectives are called social roles. A) True B) False

Q: Agendas identify what will be accomplished during a meeting, not time limits for discussion. A) True B) False

Q: A small group usually consists of between three and twenty people. A) True B) False

Q: Online presenters should A) follow the same organizational guidelines as in-person presenters. B) have reasonable expectations because rehearsal is not possible. C) be prepared to cancel the presentation if the technology fails. D) do something dramatic to make the presentation go viral.

Q: ______ are real-time seminars, meetings, training sessions, or other presentations that connect presenters and audiences from their computers or mobile devices. A) Webinars B) Podcasts C) Screen captures D) Screencasts

Q: Which of the following is an example of an online conferencing tool? A) SlideRocket B) Camtasia C) Propaganda D) GoToMeeting

Q: Which of the following is an example of podcasting software? A) Audacity B) Skype C) ScreenFlow D) Vimeo

Q: Why is it important for the speaker to focus on vocal variety during an online presentation? A) to provide humor B) to hold the audience's interest C) to promote vocal fillers D) ease of recording

Q: Which form of online presentation would typically be real time and include video capture, screencasting, and interactive functions? A) podcast B) Webinar C) Vimeo D) Skype

Q: The basic equipment and software needed to create a _____ are included on most current personal computers, tablets, and smartphones. A) podcast B) Webinar C) screencast D) video capture

Q: Which of the following is an advantage of recorded presentations? A) Start times and time zones are not a factor. B) Audience members have the opportunity to provide feedback. C) Speakers can adapt topic coverage if necessary. D) More visual aids can be used.

Q: Which type of presentation connects the presenter and the audience live? A) recorded presentations B) off-line presentations C) real-time presentations D) asynchronous presentations

Q: The Record Audio feature of _____ can be used to produce a podcast-like presentation file. A) Adobe Photoshop B) Microsoft PowerPoint C) Microsoft Word D) Adobe Illustrator

Q: Digital audio recording software is a necessary expense for those who want to create podcasts. A) True B) False

Q: Screencasts can be streamed in real time or recorded for playback. A) True B) False

Q: Speakers should aim to stand out in any way they can so their online presentations go viral. A) True B) False

Q: Speakers should prepare a contingency plan in case of technology glitches when preparing online presentations. A) True B) False

Q: A Webinar is a digital audio recording of a speech or presentation captured and stored in a form that is accessible via the Web. A) True B) False

Q: Webinars are typically delivered in real time. A) True B) False

Q: The screencast format is not useful for training purposes. A) True B) False

Q: A podcast is a digital audio recording of a speech or presentation stored for access on the Web. A) True B) False

Q: A vodcast is a screencast containing video clips. A) True B) False

Q: Camtasia is an example of video capture software. A) True B) False

Q: Online presentation and reception occur at different times in asynchronous communication. A) True B) False

Q: Recorded presentations provide the speaker with immediate feedback. A) True B) False

Q: One advantage of recorded presentations is that start times and time zones are not a factor. A) True B) False

Q: In real-time online presentations, speaker and audience are separated by space and time. A) True B) False

Q: Vocal variety is a crucial element of delivery for the online presenter. A) True B) False

Q: Speakers cannot practice for synchronous online presentations. A) True B) False

Q: Audience analysis is not a requirement for online speeches. A) True B) False

Q: Online speeches rely more on technology for their delivery than do face-to-face presentations. A) True B) False

Q: Online presentations do not address the same general speech purposes as face-to-face presentations. A) True B) False

Q: Online presentations require very different planning and delivery than face-to-face presentations. A) True B) False

Q: Online speeches can be streamed live in real time or recorded for later distribution. A) True B) False

Q: Skill connecting with people in mediated environments primarily benefits people for their personal projects and needs. A) True B) False

Q: A(n) ______ is a real-time seminar, meeting, training session, or other presentation that connects presenters and audiences from their computers or mobile devices.

Q: Real-time presentations connect presenter and audience live in _______ communication.

Q: A podcast containing video clips is known as a _______.

Q: __________, such as Camtasia or Adobe Audition, allows seamless incorporation of video clips into an online presentation.

Q: In ________ presentations, speaker and audience are separated by space and time, in asynchronous communication.

Q: ______ presentations connect the presenter and the audience live and at the same time.

Q: List four guidelines to an effective online presentation.

Q: What is a podcast, and how can it be used for an online presentation?

Q: List two platforms that speakers can use to deliver online presentations.

Q: Why is vocal variety so important for an online speaker/presenter?

Q: What are the advantages and limitations of a recorded presentation?

Q: What are the advantages and limitations of a real-time presentation?

Q: Inspirational speakers should be careful to avoid A) emotional appeals. B) real-life stories. C) repetition. D) revealing their speech goals too blatantly.

Q: Examples of ordinary people who triumph over adversity and achieve extraordinary dreams are often used in a A) speech of introduction. B) speech of inspiration. C) eulogy. D) speech of acceptance.

Q: A sermon is an example of A) a toast. B) a speech of presentation. C) a speech of inspiration. D) a speech of introduction.

Q: A speaker delivering an after-dinner speech should A) feel free to use a canned speech that has worked for other occasions. B) avoid seeing the speech as a stand-up comedy routine. C) see the speech as an acting challenge. D) keep the tone light and avoid trying to make a serious point.

Q: One of the most famous after-dinner speakers in U.S. history was A) Mark Twain. B) Abraham Lincoln. C) Robert Frost. D) Albert Einstein.

Q: When delivering a eulogy, the speaker should be sure to A) avoid mentioning the deceased's family. B) focus on the circumstances of the death. C) show intense grief. D) focus on the deceased's life by discussing his or her positive character traits.

Q: People who have little or no public speaking experience will most likely deliver which type of special occasion speech at some point in their lives? A) a speech of presentation B) a roast C) a eulogy D) an after-dinner speech

Q: At Martin's 60th birthday party, his friend Brenda offered a brief tribute to him. Brenda delivered A) a toast. B) a roast. C) a presentation speech. D) an after-dinner speech.

Q: A speaker participating in a roast should A) try hard to embarrass the honoree. B) aim for humor and social satire. C) keep in mind the overall purpose of humbling the honoree. D) make sure the criticism conveyed by the satire is based on legitimate shortcomings of the honoree.

Q: For a speech of presentation, the speaker should A) assume the audience knows the meaning of the award. B) assume the audience knows why the recipient is receiving the award. C) communicate the meaning of the award. D) determine if the audience cares about the award.

Q: The function of a speech of acceptance is to A) express gratitude for the honor bestowed. B) react with surprise. C) question whether the speaker should have been given the award. D) describe the speaker's background and accomplishments.