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Speech
Q:
T F According to your textbook, listening to understand a classroom lecture is an example of comprehensive listening.
Q:
T F When you listen to someone give a sales presentation, and you need to decide whether you will buy the item, you are engaged in comprehensive listening.
Q:
T F Listening to evaluate a message for purposes of accepting or rejecting it is known as critical listening.
Q:
T F Critical listening involves listening to evaluate a message for purposes of accepting it or rejecting it.
Q:
T F Concentrating on details is an excellent way to become a better listener.
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T F It is impossible to listen too hard.
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T F As your textbook explains, focusing on a speakers delivery and personal appearance is an excellent way to strengthen your listening skills.
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T F Critical listening involves engaging in a mental argument with everything a speaker says.
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T F Much of the anxiety associated with public speaking comes from lack of experience giving speeches.
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T F One of the most common mistakes students make on their first speech is trying to cover too much.
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T F Use of negative stereotypes in an introductory speech is acceptable as long as they are used in a humorous way.
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T F As your textbook states, colorful or descriptive language is an effective way to generate audience interest in an introductory speech.
Q:
T F Listening to provide emotional support for someone is called empathic listening.
Q:
What is meant by listening too hard? How does it affect the listening process?
Q:
Imagine that you are listening to a persuasive speech about prescription drug shortages. Explain how a key-word outline method of note taking might enhance your listening and recall of the speech.
Q:
Identify and explain five of the methods discussed in your textbook for becoming a better listener.
Q:
T F Hearing and listening are essentially the same.
Q:
T F People need effective listening skills in almost all occupations.
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T F Research indicates that even when we listen carefully, we understand and retain only about half of what we hear.
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T F People spend more time listening than in any other communicative activity.
Q:
T F You can improve your own speeches by listening carefully to the speeches of other people.
Q:
T F One of the major obstacles to listening effectively is that the brain can process many more words than can be spoken in a minute.
Q:
T F According to your textbook, a skilled therapist listening to a patient is an example of appreciative listening.
Q:
T F Appreciative listening is closely tied to critical thinking.
Q:
T F Listening is a passive process, while critical thinking is an active process.
Q:
Why are your own listening skills important to you as a public speaker?
Q:
Identify and briefly explain each of the four types of listening discussed in your textbook.
Q:
What is meant by spare brain time? Explain how it affects the listening process.
Q:
Identify and explain the four causes of poor listening discussed in your text.
Q:
According to your textbook, when you listen to an informative speech to understand the speakers ideas, you are engaged in _______________ listening.
Q:
While the governor spoke about the need to regulate e-cigarettes, Max listened carefully and evaluated the governors evidence. Max was engaged in _______________ listening.
Q:
According to your textbook, listening to evaluate a message for purposes of accepting it or rejecting it is known as _______________ listening.
Q:
According to your textbook, when you evaluate the evidence in a persuasive speech, you are engaged in _______________ listening.
Q:
List the four causes of poor listening discussed in your textbook.
a.
b.
c.
d.
Q:
Your textbook gives seven suggestions for becoming a better listener. List five of them.
a.
b.
c.
d.
e.
Q:
When focusing your listening, you should listen for _______________ , _______________ , and _______________ .
main points
Q:
List three of the questions a careful listener should ask about a speakers evidence.
a.
b.
c.
Q:
What is the difference between hearing and listening?
Q:
_______________ refers to the vibration of sound waves on the ear drums and the sending of messages to the central auditory system of the brain; _______________ refers to paying close attention to and making sense of those sounds.
Hearing; listening
Q:
People spend more time _______________ than in any other communication activity.
Q:
According to your textbook, when you listen primarily for pleasure or enjoyment, you are engaged in _______________ listening.
Q:
According to your textbook, when you listen for enjoyment to friends stories about her trip to Russia, you are engaged in _______________ listening.
Q:
According to your textbook, when you listen to provide emotional support for the speaker, you are engaged in _______________ listening.
empathic
Q:
When Elizabeth listened to provide support for her friend whose mother was seriously ill, she was engaged in _______________ listening.
empathic
Q:
According to your textbook, when you listen primarily to understand the message of a speakerfor example, taking notes in a classroom lectureyou are engaged in _______________ listening.
Q:
When listening for a speakers evidence, you should keep an ear out for its
a. sufficiency.
b. accuracy.
c. objectivity.
d. relevance.
e. all of the above.
Q:
Alena is listening to a speakers evidence during a speech on genetically modified foods. According to your textbook, Alena should be asking:
a. Is the evidence from objective sources?
b. Is the evidence consistent with the speakers delivery?
c. Is the evidence relevant to the speakers claims?
d. all of the above.
e. a and c only.
Q:
Mark is listening to a speakers evidence during a persuasive speech on nuclear power. According to your textbook, Mark should be asking:
a. Is the evidence sufficient to support the speakers claims?
b. Is the evidence taken from objective sources?
c. Is the evidence relevant to the speakers claims?
d. all of the above
e. a and c only
Q:
Your textbook recommends __________ as the most effective method of note taking for listening to a speech.
a. writing down a speakers most interesting ideas
b. making a full-sentence outline
c. using the Harvard listening system
d. trying to write down everything a speaker says
e. creating a key-word outline
Q:
Andrew went to hear a speech by a community leader he very much admired. He took a notebook and pen and, during the speech, wrote down everything he could from the speech. When he got home later, he reviewed his notes and could barely make sense out of them. What went wrong?
a. Andrew should have simply listened to the speech rather than taking notes.
b. Andrew should have taken notes by making a full-sentence outline of the speech.
c. Andrew should have paid more attention to the speakers delivery rather than focusing on the words of the speech.
d. Andrew should have resisted distractions and concentrated more effectively on the speech.
e. Andrew should have made a key-word outline of the speech instead of trying to write down everything.
Q:
Nadine is taking notes on a speech about Chinese New Year. If she were to follow the recommendation of your textbook, she would
a. create a key-word outline.
b. use the Harvard listening system.
c. write down everything the speaker says.
d. all of the above.
e. a and b only.
Q:
Margaret is passionately committed to animal rights. At an evening lecture required for her biology class, she learned that the title of the speakers talk was The Importance of Animal Experimentation to Medical Advances. Offended and sure that the speaker had nothing ethical or interesting to say, Margaret ignored everything the speaker said and spent the whole lecture sending outraged tweets to other animal activists. According to your textbook, the primary cause of Margarets poor listening was
a. poor concentration.
b. focusing on the speakers topic.
c. being distracted by external interference.
d. jumping to conclusions.
e. spare brain time.
Q:
Ted is listening to the introduction of Janines speech when he thinks to himself, Man, this is really going to be boring. What aspect of poor listening identified in your textbook is Ted exhibiting in this example?
a. listening too hard
b. jumping to conclusions
c. rejecting the speakers frame of reference
d. giving in to distractions
e. not listening comprehensively
Q:
Matts political science professor announces that next week there will be a guest lecture by peace activist Rachel Phelps entitled The History of War, the Prospects for Peace. Matt decides to skip class that day, saying to himself, What can a peace activist possibly tell me about war? What aspect of poor listening identified in your textbook is Matt exhibiting in this example?
a. failing to concentrate
b. jumping to conclusions
c. rejecting the speakers frame of reference
d. giving in to distractions
e. suspending judgment
Q:
Which of the following is one of the four major causes of poor listening discussed in your textbook?
a. focusing on a speakers appearance or delivery
b. taking key-word notes during a speech
c. suspending judgment about a speakers ideas
d. concentrating on a speakers evidence and reasoning
e. listening empathically rather than critically
Q:
Jessica watched a debate among four local candidates for mayor. After the debate, she couldnt remember much of what the candidates said or stood for, but one good-looking candidate with a polished delivery really made an impression on her. Which of the following was most likely to have impeded Jessicas listening?
a. not taking careful enough notes
b. concentrating too hard on everything the candidates said
c. failing to suspend judgment
d. being distracted by external interference
e. focusing on personal appearance and delivery
Q:
What does your textbook say is the first step to improving your listening skills?
a. Resist distractions during a speech.
b. Focus on the speakers message.
c. Take listening seriously.
d. Suspend judgment until the end of the speech.
e. Learn to empathize with the speaker.
Q:
Which of the following is recommended by your textbook as a way to improve your listening?
a. Try to remember everything the speaker says.
b. Pay close attention to feedback from other listeners.
c. Concentrate solely on the speakers gestures and eye contact.
d. Suspend judgment until you hear all the speaker has to say.
e. Do not take written notes as the speech is in progress.
Q:
According to your textbook, skilled listeners do not try to absorb a speakers every word. Rather, they focus on three major aspects of a speech. Those aspects include
a. main points.
b. evidence.
c. technique.
d. all of the above.
e. a and b only.
Q:
According to your textbook, people with inefficient note-taking skills usually suffer from which problem(s)?
a. They dont know what to listen for.
b. They dont know how to record what they listen for.
c. They dont know the difference between paraphrases and quotations.
d. all of the above
e. a and b only
Q:
According to your textbook, one way to focus your listening is to
a. concentrate on what the speaker is wearing.
b. try to remember every word the speaker utters.
c. engage in mental arguments with the speaker.
d. pay attention to feedback from other listeners.
e. listen for the speakers main points.
Q:
Today was Samanthas birthday, and her friends were taking her out for a surprise evening. It was hard enough to pay attention to speeches on a hot afternoon, but Samanthas mind kept wandering to what her friends might be planningand who might be coming. According to your textbook, the most important cause of Samanthas poor listening was
a. jumping to conclusions.
b. adapting to the situation.
c. not concentrating.
d. focusing on appearances.
e. failing to listen for main points.
Q:
Brad is listening to a speaker explain how some new computer software works so Brad can use it in his business. According to your textbook, Brad is engaged in __________ listening.
a. passive
b. appreciative
c. active
d. comprehensive
e. empathic
Q:
Leon is listening to his chemistry instructor review the steps for this weeks lab assignment. Because Leon has to understand and follow these directions carefully, your textbook would say he is engaged in __________ listening.
a. assertive
b. empathic
c. comprehensive
d. appreciative
e. engaged
Q:
A new class registration system has been established on campus. Tonight, a representative from the Registrars office will speak about how to use the new system. You will be listening to the speaker in hopes of understanding the steps involved in registering for classes next semester. As explained in your textbook, you will be engaged in ___________ listening.
a. intimate
b. critical
c. empathic
d. comprehensive
e. appreciative
Q:
According to your textbook, when you listen to evaluate a speakers message for purposes of accepting it or rejecting it, what kind of listening is involved?
a. critical
b. reflective
c. evaluative
d. empathic
e. comprehensive
Q:
Natasha and Ramone are listening to a realtor who is encouraging them to buy a house they looked at earlier in the day. As they listen, they are trying to decide whether or not to purchase the house. According to your textbook, Natasha and Ramone are engaged in __________ listening.
a. critical
b. appreciative
c. comprehensive
d. empathic
e. intimate
Q:
Taras campus organization has invited several travel agents to speak to the group about their best deals on trips for spring break. As Tara listens, she is deciding which travel package is the best one for her. During the presentations, she is engaged in which form of listening?
a. critical
b. appreciative
c. comprehensive
d. empathic
e. intimate
Q:
Brians fraternity is deciding whether to become alcohol free. On the evening of the vote, speakers present arguments on both sides of the issue. Because Brian has to decide whether to accept or reject the proposed policy, he is engaged in __________ listening.
a. emphatic
b. appreciative
c. comprehensive
d. critical
e. intimate
Q:
Kristen is listening to a political candidates speech for purposes of deciding whether to accept or reject the speakers message. According to your textbook, Kristen is engaged in __________ listening.
a. comprehensive
b. judgmental
c. critical
d. empathic
e. judicious
Q:
Devon is president of the International Student Organization. He is listening to the Dean of Students present her plan for a new multicultural center so he can decide whether or not to support the plan. According to your textbook, Devon is engaged in _________ listening.
a. reflective
b. personal
c. empathic
d. critical
e. receptive
Q:
Giving excessive attention to the details of a speech is an example of
a. listening too hard.
b. giving in to distractions.
c. listening for technique.
d. jumping to conclusions.
e. focusing on delivery.
Q:
Although most people speak at a rate of 120 to 180 words a minute, the brain can process words at a rate of
a. 100 to 200 words a minute.
b. 200 to 400 words a minute.
c. 400 to 500 words a minute.
d. 600 to 900 words a minute.
e. 1000 to 1200 words a minute.
Q:
Which of the following is included among the four major causes of poor listening discussed in your textbook?
a. trying to remember everything the speaker says
b. jumping to conclusions about the speakers ideas
c. taking written notes while the speech is in progress
d. all of the above
e. a and b only
Q:
As Jenell listened to her classmates speech explaining the differences between collision insurance and comprehensive insurance, it reminded her that she needed to pay her insurance bill before the end of the day. Then, rather than listening to the speaker, she started thinking about all the other things she had to do that day. According to your textbook, the primary cause of Jenells poor listening is
a. not concentrating.
b. focusing on the speakers topic.
c. being distracted by external interference.
d. personalizing the topic.
e. listening too hard.
Q:
Nadia is listening to provide emotional support to her friend Sousan, who is talking about the health of her aging parents. According to your textbook, Nadia is engaged in __________ listening.
a. critical
b. appreciative
c. empathic
d. intimate
e. comprehensive
Q:
Julia is listening to her meteorology professor explain how to interpret images from Doppler radar. Because Julias goal is to understand the information being presented, she is engaged in __________ listening.
a. attentive
b. comprehensive
c. appreciative
d. empathic
e. critical
Q:
People spend more time __________ than in any other communication activity.
a. speaking
b. writing
c. reading
d. listening
e. discussing
Q:
Even when we are listening carefully, we usually grasp only about __________ percent of what we hear.
a. 20
b. 30
c. 40
d. 50
e. 60
Q:
When business managers are asked to list the communication skills most crucial to their job, they usually rank __________ number one.
a. conversation
b. critical thinking
c. listening
d. public speaking
e. writing