Q&A Hero

Q: The majority opinion among scholars is that there are universal facial expressions for which people have similar meanings.

Q: Appearance is important because it often determines whether an interaction will occur or not.

Q: Decorating the body appears to be a unique to certain cultures.

Q: People use a person's attractiveness to make inferences about that individual's intelligence, gender, age, approachability, etc.

Q: Hijabs tend to generate more controversy in non-Muslim nations than Burqas.

Q: There are so many nuances to bowing in Japan that young children begin to learn this nonverbal behavior at a very young age.

Q: Gestures are a nonverbal vocabulary that people use, both intentionally and unintentionally, to share their internal states.

Q: The "thumbs up" sign is considered positive in the U.S. as well as in Australia and West Africa.

Q: An example of an idiosyncratic gesture would be the French, who often will pull the skin down below their right eye to indicate distrust, disbelief, or suspicion.

Q: Indians will indicate agreement by tossing their heads side to side, in contrast to Americans, who nod up and down.

Q: The Japanese and Chinese restraint of strong feelings is considered to be a sign of immaturity and foolishness.

Q: The many rules implicit in our culture about looking at others are a tacit admission that eye contact is perhaps the single most important facial cue.

Q: Mexican Americans consider sustained eye contact when speaking directly to someone as rude.

Q: If a cashier touches your hand while giving you change, this is referred to as professional touch.

Q: Muslim women seldom touch or are touched by members outside of their family.

Q: According the spatial rules of the dominant U.S. culture, two people standing approximately 3 feet apart are likely to be: a. family or a close friend b. business acquaintances c. intimate partner or significant other d. strangers e. colleagues

Q: The invisible bubble that surrounds a person expands and contracts based on a person's relationship is referred to as: a. intimate distance b. personal space c. mobile territory d. variable territory e. transitional territory

Q: Identify which of the following statements regarding U.S. gender differences in use of space is/are true: a. men more frequently walk in front of female partner b. men claim more space than women c. men more actively defend their territories d. under conditions of high density, men are more aggressive in their attempts to regain space e. A, B, C, and D

Q: If a person in the U.S. tells a child, "I'll be there in a minute," what type of time are they referencing? a. formal b. social c. informal d. professional e. rational

Q: A conceptualization in which time is viewed as a finite, scarce resource which must be rationed and controlled is referred to as: a. m-time b. bounded time c. p-time d. unbounded time e. f-time

Q: Cultures with a polychronic time orientation ____. a. view time as linear b. are not concerned about doing more than one thing at a time c. define time by events rather than a clock d. A and C e. B and C

Q: All of the following are purposes of silence except: a. give participants time to think b. provide feedback c. reward d. punishment e. suppress an emotion

Q: What recommendations do the authors offer to improve nonverbal communication? a. monitor nonverbal actions b. monitor feedback c. look for patterns of universality d. A and B e. A, B, and C

Q: What dimension of nonverbal communication puts an increased burden on you whether you are the sender or the receiver? a. nonverbal sensitization b. nonverbal ambiguity c. nonverbal monomorphism d. nonverbal polymorphism e. nonverbal sensitivity

Q: Because communication is rule-governed, improving the nonverbal aspects requires: a. being sensitive to context b. knowing your culture c. being aware of nonverbal ambiguity d. monitoring feedback and your nonverbal actions e. A, B, C, and D

Q: Many of the critical meanings generated in human encounters are elicited by touch, glance, vocal nuance, etc., with or without accompanying words.

Q: Whether it is fear, joy, anger, or sadness, your posture, face, and eyes convey your feelings without you having to utter a word.

Q: Nonverbal behavior has little role in regulating interactions.

Q: If you say "good job" while giving the 'thumbs up' sign, you are substituting the message with nonverbal communication.

Q: Nonverbal communication is always intentional.

Q: It is virtually impossible to separate verbal and nonverbal behavior into to separate and distinct categories.

Q: Most people smile when they are happy, but some people smile when they are nervous. This directly reflects the idea that: a. multiple factors influence nonverbal communication b. nonverbal communication includes cultural universals c. nonverbal communication can be ambiguous d. A and C e. A, B, and C

Q: According to the text, which of the following is true about beauty? a. what is beautiful in one culture may be hideous in another b. although the U.S. tends to view muscular men and tall slender women as beautiful, this is not true in all cultures c. throughout history, people have done things to their body in the name of beauty d. A and B e. A, B, and C

Q: Which of the following is true regarding the nonverbal message value of clothing? a. it can convey social and economic status b. moral standards c. belief system d. athletic abilities or interests e. A, B, C, and D

Q: While all people use various movements to communicate, a. some movements are more common than others b. culture teaches people how to use and interpret those movements c. actors are better at it than others d. it is only those movements that are innate e. A, C, and D

Q: Gestures include all of the following except: a. crossing your fingers b. thumbs up c. laughter d. pointing at a person e. A, B, and D

Q: Gestures that are found in one culture and are a property of that specific culture are referred to as: a. idiosyncratic gestures b. monomorphic gestures c. universal gestures d. proprietary gestures e. orts

Q: The correct way to beckon or call someone over to you nonverbally is with: a. one hand palm up, fingers together, moving toward the body b. cupping a hand palm down pulling fingers in toward the body c. right hand up palm out fingers opening and closing d. A, B, and C e. it depends on the cultural rules

Q: Which of the following is true about agreement gestures? a. they mean the same thing in every culture b. always indicates agreement c. are culturally based d. A and C e. none

Q: Which of the following is true about smiles? a. a universal act b. people are born knowing how to smile c. what produces a smile is the same across cultures d. A and B e. A, B, and C

Q: All of the following statements are true about eye behavior in the dominant U.S. culture except ____. a. direct gaze signals a positive connection b. direct eye contact reflects a lack of interest c. avoiding eye contact is often associated with deceit d. prolonged stare often perceived as a signal of interest or sexual suggestion: e. A and B

Q: If you are getting your hair cut, what type of touch will the stylist be likely to use? a. professional b. accidental c. incidental d. social-politeness e. intentional

Q: In the U.S., ____. a. women touch more than men do b. African Americans engage in more interpersonal touch than whites c. Black females touch each other twice as much as white females d. B and C e. A, B, and C

Q: Vocal qualities include all of the following except: a. volume b. tempo c. dialect d. resonance e. none

Q: Examples of vocal characteristics include: a. "ums" b. "errs" c. groans d. "uhhs" e. A, B, C, and D

Q: Vocal segregates include: a. "ums" b. "errs" c. moans d. groans e. A and B

Q: If you scratch your head because you have an itch, but an observer thinks you are scratching your head because you're confused about something, what type of nonverbal communication has occurred? a. unintentional b. intentional c. emergent d. non-emergent e. none

Q: Japanese language reflects the culture's emphasis on one's social position.

Q: The 'noisy, animated speech' form often associated with Arabs is normally limited to interactions with elders and superiors.

Q: In professional settings, translation deals with written messages only.

Q: There are two types of translation: consecutive and simultaneous.

Q: Language knowledge is the single most important consideration when working with translators and interpreters.

Q: The most common language among Internet users is English.

Q: Being mindful, monitoring your speech rate, and selecting appropriate vocabulary are all ways to improve intercultural communication competence.

Q: Learning a second language not only allows you to communicate with more people, it can also help you to better express yourself or explain certain concepts.

Q: If you scowl because you are angry, or frown because you are sad, what function of nonverbal communication are you engaged in? a. expressing internal states b. regulating interaction c. repeating d. conforming display e. informing

Q: If a person say's "ok" while gesturing with a 'thumbs-up' or 'a-ok' sign, what is the function o the nonverbal communication? a. regulating b. repeating c. substituting d. creating identity e. conforming display

Q: If a server asks you if you'd like a refill and you nod in agreement because your mouth is full, what is the nonverbal communication function demonstrated by the nod? a. regulating b. repeating c. substituting d. conforming display e. B and D

Q: The definition of nonverbal communication offered by the authors of the text includes all of the following concepts except: a. all nonverbal stimuli with potential message value generated by the source b. all nonverbal stimuli with potential message value generated by the receiver c. all nonverbal stimuli with potential message value generated by the source through his or her use of the environment d. A and C e. A, B, and C

Q: Identify the "unintentional" example of nonverbal communication: a. smiling to let a friend know you're happy b. giving a "thumbs up" sign when asked about how you did on your intercultural communication test c. looking at your watch because you want to leave a conversation d. looking at your watch to see what time it is e. A and C

Q: A culture's language vocabulary emphasizes what is considered important in that culture.

Q: Communicative interaction, especially conversation, is not important to most Mexicans.

Q: Chinese will often use precise language to avoid conflict.

Q: The authors refer to being receptive to new information, open to creating new categories, and recognizing that others may not share your perspective as ____. a. being mindful b. flexhumility c. intercultural awareness d. being-in-becoming e. universal

Q: What aspects of your speech should you attend to when engaged in a conversation with someone from another culture? a. speech rate b. vocabulary c. nonverbal behaviors d. A and B e. A, B, and C

Q: In a 2009 U.S. census report, 19% of people five years of age or older spoke a language other than English at home.

Q: Language serves other functions than directly expressing or exchanging ideas.

Q: Language has little influence on the formation and expression of identity.

Q: Historically, the way that people speak carries an unimaginable weight in how they are perceived in society.

Q: Language is a shared set of arbitrary symbols or signs that a cooperative group of people have mutually agreed to use to help them create meaning.

Q: Accents refer to differences in vocabulary, grammar, and even punctuation.

Q: Dialects reflect the variations in pronunciation that occur when people are speaking the same language.

Q: This question number was omitted in the printed copy of the test bank. To maintain the integrity of the numbering system between the printed copy and ExamView, this question has been marked "do not use on test" in ExamView's question information dialog.

Q: Argot is the specific term for specialized vocabulary shared by a group and jargon is the more general term.

Q: Which of the following is not correct about the Arabic language? a. among Arabs, it is considered one of their greatest cultural treasures b. linguistic identity tends to transcend ethnic origins and national borders, with a few exceptions c. Arabs see the language as excluding emotional content d. A and C e. A, B, and C

Q: The frequent use of the word 'I' in American conversations reflects: a. ethnocentrism b. the cultural value of the individual c. elitism d. the cultural value of collectivism e. A and C

Q: The principal difference between translation and interpretation is ____. a. contextual nuances in interpretation don't apply to translation b. written content is generally the focus of translation whereas interpretation involves spoken words c. translation occurs as it is happening while interpretation occurs after the fact d. the two terms are used synonymously to mean the same thing e. A and C

Q: What is the most important consideration when choosing an interpreter: a. language knowledge b. dialect knowledge c. specialized terminology d. cultural knowledge e. A, B, C, and D

Q: Why is English the most common language used on the Internet? a. the system was conceived and implemented in the U.S. b. the U.S. is the country with the largest number of Internet users c. English is the 'lingua franca' of scientific and academic publishing d. A and C e. A, B, and C

Q: Examples of regional accents in the United States include: a. Northern and Southern b. Australian and Canadian c. English and German d. Coptic and Nordic e. A, B, and C