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Speech
Q:
According to the need to belong, we need relationships that are both emotionally close and interactive.
Q:
Which of the following is NOT a relational maintenance behavior?
a. social networks
b. openness
c. predictability
d. assurances
Q:
Which of the following reflects the resources we put into a relationship?
a. interdependence
b. investment
c. commitment
d. independence
Q:
Elizabeth and Aaron had been married for six months when Elizabeth started to feel dissatisfied in their relationship. Although Aaron was a nice person and fun to be around, he didnt do any of the cooking or cleaning, despite the fact that both of them worked full-time. Elizabeths dissatisfaction was likely due to the fact that
a. Aaron exhibited a lack of commitment in his behavior.
b. Elizabeth expected an equitable investment in household chores from Aaron.
c. Aaron was enjoying too much interdependence in their relationship.
d. Elizabeth was conflicted by her own dialectical tensions between work and home.
Q:
Jordan wants to feel emotionally close to his girlfriend but he also wants to make his own decisions. Which dialectical tension is he experiencing?
a. openness-closedness
b. revelation-concealment
c. novelty-predictability
d. autonomy-connectedness
Q:
People use many strategies for dealing with dialectical tensions. Going back and forth between the two sides of a tension is a characteristic of which strategy?
a. segmentation
b. integration
c. balance
d. alternation
Q:
________ attraction is the force that draws people together to form relationships.
a. Physical
b. Psychic
c. Task
d. Interpersonal
Q:
When you meet Carrie, you are drawn to her as a friend because she is an excellent piano player, just like you are. This is an example of which form of attraction?
a. social attraction
b. physical attraction
c. competence attraction
d. task attraction
Q:
Which of the following statements about similarity is FALSE?
a. Forming relationships with people unlike ourselves is more interesting and enjoyable.
b. Forming relationships with people like ourselves is socially validating.
c. Genetically, we are inclined to help people who are similar to ourselves.
d. Spending time with people like ourselves makes us feel better about ourselves.
Q:
Which theory predicts that the more we learn about someone, the more we like that person?
a. social exchange theory
b. uncertainty reduction theory
c. attraction theory
d. equity theory
Q:
When we experience any form of attraction for someone else, we are likely to engage in ________ behaviors, which signal our interest in another person.
a. liking
b. attraction
c. approach
d. initiation
Q:
Which theory says that each of us is born with a fundamental drive to seek, form, maintain, and protect strong social relationships?
a. equity theory
b. need to belong theory
c. attraction theory
d. predicted outcome value theory
Q:
Friendships and other social relationships often involve which type of rewards?
a. emotional
b. material
c. health
d. All the answers are correct.
Q:
Which of the following is NOT an emotional reward commonly associated with close relationships?
a. comfort
b. happiness
c. emotional continuity
d. empathy
Q:
Which of the following statements about potential health benefits of relationships is true, according to the text?
a. People with more social contacts put themselves at greater risk for illnesses like a cold.
b. People with strong social networks are more than twice as likely to survive a heart attack.
c. A lack of social relationships increases the risk of mortality, but not on the same level as smoking, heart disease, or obesity.
d. When friends share their problems with us, it increases our stress and can actually make us less healthy.
Q:
Which of the following is NOT a characteristic of a close relationship?
a. need for deep commitment
b. minimization of interdependence
c. dialectical tensions
d. continuous investment
Q:
________ is the desire to stay in a relationship no matter what happens.
a. Investment
b. Passion
c. Commitment
d. Intimacy
Q:
Compare and contrast a) jealousy and envy; b) liking and love; and c) sadness and depression.
Q:
Explain and provide a concrete example of meta-emotion.
Q:
Define and give examples of Ekman and Friesens five display rules.
Q:
Using a concrete example, describe the process of emotional reappraisal and indicate its potential benefits.
Q:
All of the sad/anxious emotions discussed in the chapter carry with them a tendency to promote withdrawal from other people. Of the five mentioned, select one that you feel is particularly problematic for individuals who experience it. Next, using specific information and concrete examples, discuss why you feel this particular emotion can be so damaging. Be sure to compare and contrast it with the other sad/anxious emotions to support your choice. Finally, offer people who might be afflicted with this emotional state some hope by suggesting ways they can work through it.
Q:
Cultural norms (including those of co-cultures) can be a powerful influence over what is considered proper or improper in the display of emotion. Begin by discussing ways in which cultures appear to be the same in the way they express emotions. Next, talk about some of these cultural differences. Finally, generate at least two pieces of advice you would give to someone about understanding and respecting cultural variation in the expression of emotion.
Q:
In the service of social harmony, politeness often discourages the expression of negative emotions (even if they are felt) and encourages the expression of positive emotions (even if they arent felt). In what ways is this good for the individual and/or the society? In what ways is it bad? Using what you know about emotion, make a case for and a case against politeness (as it relates to emotional expression).
Q:
We use the terms positive and negative when referring to an emotions valence, but even negative emotions can be useful. According to some researchers, in fact, every emotion is useful to us in some way. Using what you know, explain why the emotions of sadness, anger, disgust, and jealousy can actually be good for us, even though we experience these emotions as negative.
Q:
In a brief essay, discuss the relative importance of sex and gender in the way that people experience and express their emotions. Provide clear, reasoned arguments and use concrete examples to illustrate the points that you are trying to make.
Q:
Emotional skills training, or sensitivity training as it is sometimes called, helps people recognize, understand, and manage emotions in complex social environments such as the workplace or the military. Imagine that you are asked to give one of these presentations to your coworkers. Create a short summary of how you would approach this topic and what you would include in your presentation. Using skills youve learned in this chapter, suggest at least two techniques each for helping people recognize, understand, and effectively manage their emotions in the workplace.
Q:
Denying and suppressing felt emotions can contribute to a number of health problems.
Q:
People who can accurately identify which emotion theyre feeling are best equipped to manage their emotions in productive ways.
Q:
In every measurable way, women are more emotional than men.
Q:
Using concrete examples, briefly explain how emotions are physiological, cognitive, social, and behavioral experiences.
Q:
People who score highly on which personality trait are more likely than others to experience anger, guilt, anxiety, and depression?
a. extroversion
b. psychoticism
c. neuroticism
d. agreeableness
Q:
________ is a condition in which people lack the ability to understand, describe, and process emotions.
a. Neuroticism
b. Emotional processing deficit disorder
c. Emotional underexpression
d. Alexithymia
Q:
Which process involves changing the way you think about the situation that gave rise to a negative emotion?
a. emotional contagion
b. emotional reappraisal
c. emotional intelligence
d. alexithymia
Q:
Using you-statements to describe your emotions is problematic because it a. provides specific prescriptions for change. b. fails to acknowledge the part you play in determining your feelings. c. involves blaming yourself for your emotions. d. doesnt allow you to separate emotions from actions.
Q:
Social practices and messages influence both the emotions we feel and the ways in which we react to emotions.
Q:
Emotions generally last longer than moods.
Q:
Remorse is a secondary emotion composed of disgust and fear.
Q:
Whereas sadness is an emotion, depression is an illness.
Q:
Social anxiety is a rare and serious psychological disorder.
Q:
People raised in collectivistic cultures typically express more negative emotion to outsiders than do people raised in individualistic cultures.
Q:
Women are more likely than men to respond to jealousy by trying to make their partners jealous.
Q:
Which display rule involves acting as though youre indifferent or emotionless when you are actually experiencing an emotion?
a. de-intensification
b. inhibition
c. simulation
d. masking
Q:
The emotional contagion effect applies only to positive emotions, such as happiness.
Q:
Which of the following statements about communication technology is true?
a. People cannot experience genuine emotion caused by a technological device.
b. Social networking sites such as Facebook diminish peoples capacity for emotion.
c. Online support communities are a viable option for helping people deal with a difficult situation.
d. The use of emoticons does not accurately convey emotion in computer-mediated communication.
Q:
When one member of a group spreads his or her emotional state to the others, ________ has taken place.
a. emotional expressiveness
b. a sympathetic emotional response
c. emotional synchrony
d. emotional contagion
Q:
According to your text, women are more likely than men to experience which of the following?
a. emotional jealousy
b. anger
c. surprise
d. contempt
Q:
In the expression of emotion, androgynous people
a. are more emotionally expressive than highly feminine people.
b. are more emotionally expressive than highly masculine people.
c. express more emotions like passion and joy.
d. express less emotion than either masculine or feminine individuals.
Q:
Which of the following was NOT found by a study of emotional contagion online?
a. Sad participants produced more words than non-sad participants.
b. Partners of sad participants felt sad themselves.
c. Sad participants communicated in a more depressed manner.
d. Sad participants exchanged their messages at a slower rate than non-sad participants.
Q:
During a counseling session with his wife, Edith, Harris frequently rolled his eyes, made rude and condescending remarks, and openly mocked Edith in front of their counselor. Harriss emotional state is best described as
a. hostile.
b. arrogant.
c. contemptuous.
d. disrespectful.
Q:
Which of the following is true about the relationship between jealousy and envy?
a. Jealousy is focused on material things, whereas envy is focused on relationships.
b. Envy involves wanting something that another person has; jealousy involves feeling threatened by a third party.
c. Jealousy is a primary emotion; envy is a secondary emotion.
d. Envy and jealousy are the same emotion.
Q:
Your text described five stages in the grieving process. Which of the following was NOT among them?
a. depression
b. retribution
c. bargaining
d. anger
Q:
Which of the following statements about the amygdala is FALSE?
a. The amygdala is a small cluster of neurons in the spinal cord.
b. In response to fear, the amygdala causes our heart and breathing rates to increase.
c. The amygdala responds to several primary emotions.
d. The amygdala causes stress hormone levels to rise when we feel afraid.
Q:
During a normal, calm conversation with your friend, you begin to notice that you feel very uncomfortable. You start to wonder what is going on and then you remember that, before talking to your friend, you were nervous because you have a test in an hour. This example illustrates the fact that emotions are
a. behavioral.
b. cognitive.
c. physiological.
d. None of the answers is correct.
Q:
The action tendency for which emotion is to hide or disappear from others?
a. anger
b. disgust
c. shame
d. fear
Q:
Which of the following emotions has a neutral valence?
a. surprise
b. happiness
c. contentment
d. positivity
Q:
Which of the following is an example of a primary emotion?
a. jealousy
b. anger
c. contempt
d. remorse
Q:
Your text discusses the confirmation bias as a barrier to effective informational listening, but it can actually be a barrier to critical and empathic listening as well. Explain what the confirmation bias is, and then use concrete examples to illustrate how it can impair each type of listening: informational, critical, and empathic.
Q:
Which of the following statements about cultural displays of emotion is FALSE?
a. After contact with Western cultures, preliterate cultures tend to adopt Western display rules.
b. There is little cultural variation in the way that people express primary emotions.
c. There is some cultural variation in the way that cultures define primary emotions.
d. Emotional display rules are likely to be directly affected by biological structures.
Q:
Imagine that a close friend of yours just found out that his or her mother has died. How would you respond empathically to your friends needs? Specifically, what communication behaviors would you try to incorporate into your actions with this person? What communication behaviors would you avoid?
Q:
Soldiers decline treatment for post-traumatic stress disorder primarily because they
a. feel confused about having the condition.
b. feel fear that their comrades will stigmatize them.
c. feel ashamed of being a soldier.
d. fear the doctors and medical personnel who might treat them.
Q:
A multi-dimensional response to any event that enhances or inhibits your goals is known as a(n)
a. communicative response.
b. feeling.
c. emotion.
d. action tendency.
Q:
How are emotions and moods different?
a. Emotions are relatively enduring, whereas moods are short lived.
b. Emotions have an identifiable cause, whereas moods do not.
c. Emotions are specific feelings, whereas moods are more general.
d. Emotions affect communication, but moods do not.
Q:
Which emotion involves feelings of joy and surprise, along with experiences of excitement and attraction for another person?
a. liking
b. love
c. attachment
d. passion
Q:
Which of the following emotions is derived from the product of your overall evaluation of another person?
a. liking
b. love
c. interest
d. affection
Q:
________ is the emotion we experience when we feel we have been wronged in some way.
a. Disgust
b. Jealousy
c. Anger
d. Contempt
Q:
Pick three of the six elements of Brownells model. Define and give examples of each.
Q:
Using concrete examples, compare and contrast hearing and listening.
Q:
Define critical listening and note how it is similar to, and different than, informational listening.
Q:
What is information overload? Where does it come from and how can it be avoided?
Q:
How are men and women different in the information they attend to while listening?
Q:
Explain the concept of probability. Using concrete examples, illustrate what possibility, probability, and certainty are.
Q:
Your textbook talks about a number of studies that have consistently shown that the majority of people tend to think they are very good listeners. Take a minute to evaluate your own listening skills honestly. What listening habits have you developed that make you a good listener? What could you improve on to become a better listener? Are the strengths or challenges you presented confined to a certain social or relational context (e.g., work, school, familial relationships, romantic relationships)?
Q:
Which kind of listener (people-oriented, action-oriented, content-oriented, or time-oriented) are you? In your answer, explain what your listening style means and give examples from your own life that illustrate how that style fits you best. If you feel you are a blend of two styles, illustrate how.
Q:
Part of effective listening is responding appropriately to what you hear.
Q:
Imagine that you are a skills trainer for a local community center and youve been asked to give a talk to troubled couples about the importance of listening. In order to help these couples, you decide to focus your presentation on several barriers to effective listening. Pick at least three of the barriers identified in your textbook. For each, define the listening barrier, come up with an example of the behavior that is appropriate for your audience, and then suggest at least two ways that these couples can avoid the problems associated with that barrier in their relationships.
Q:
Critical listening is more passive than informational listening.
Q:
Empathic listening means feeling sorry for someone else.
Q:
Information overload can impair our ability to listen effectively.
Q:
The average person speaks less than 150 words per minute.