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Speech
Q:
Compare and contrast various decision-making methods, identifying their strengths and weaknesses.
Q:
Define group, being certain to distinguish a team as a special kind of group. Then, identify occasions when it is appropriate to have a group rather than an individual solve a problem.
Q:
Which of the following is not a self-serving role?
A. blocking
B. joking
C. help seeking
D. opinion giving
Q:
All of the following are maintenance roles, except
A. gatekeeping.
B. harmonizing.
C. compromising.
D. standard setting.
E. initiating.
Q:
A particular kind of function assumed by a group member is called a
A. task.
B. role.
C. communication network.
D. leadership style.
Q:
A group role is
A. another term for a decentralized network.
B. a particular type of function assumed by a group member.
C. a communicative act exhibited by the entire group acting as one.
D. always positive in nature.
E. always negative in nature.
Q:
A fishbone technique
A. identifies a problems possible causes.
B. is a structured brainstorming technique.
C. A and B
D. none of the above
Q:
In your opinion, are blogs and Facebook pages the appropriate places to make personal disclosures? Why or why not? Give examples to support your position.
Q:
Describe an interpersonal situation in which someone took advantage of you and you permitted it. What do you believe motivated the other person? What behavior motivated your response?
Q:
Former British prime minister Benjamin Disraeli said, My idea of an agreeable person is a person who agrees with me. Do you feel this is an effective definition? Explain your position in terms of the information contained in the chapter.
Q:
Do you agree or disagree with Frank Cranes definition of a friend? What is a friend? I will tell you. It is a person with whom you dare to be yourself. Use concepts covered in this chapter to support your position.
Q:
What do you think researcher Steve Duck meant when he said, Many of our feelings in relationships are contextually and situationally driven?
Q:
Theodore Isaac Rubin said, There are no empty people, only people who have deadened their feelings and feel empty. Explain in detail how this concept relates to the chapter concepts.
Q:
Discuss the differences among assertiveness, nonassertiveness, and aggressiveness.
Q:
Briefly explain how attraction, proximity, reinforcement, similarity, and complementarity function as determinants of relationships.
Q:
Compare and contrast acquaintanceships, friendships, and romantic relationships.
Q:
George and Andy became angry at each other during an online discussion. They began writing insults at each other. These insults are termed
A. disagreements.
B. flashes.
C. flames.
D. There is no term for online insults.
Q:
Teresa avoids getting into situations where conflict may arise. She may be
A. gregarious.
B. an emotional isolationist.
C. an emotional avoider.
D. none of these
Q:
The assertive person
A. tends to hurt himself or herself rather than others.
B. usually follows his or her instincts of self-protection and disregards others needs.
C. often tries to negotiate in conflicts.
D. if pushed, usually moves into an aggressive response.
Q:
Which of these conflicts has the greatest potential to destroy a relationship?
A. ego conflict
B. value conflict
C. content conflict
D. pseudoconflict
Q:
Which description of the role of conflict in a healthy relationship is accurate?
A. The ideal relationship is a conflict-free relationship.
B. Handling conflicts well means that someone needs to deny his or her needs.
C. What people disagree about is more important than how they handle the conflict.
D. When handled well, conflict serves to strengthen the relationship.
Q:
Which description of the expression of feelings in a relationship is correct?
A. Suppressing ones feelings may make solving interpersonal problems easier.
B. Disclosing feelings indicates to others how you want to be treated.
C. Suppressing feelings helps you to become more aware of how you feel.
D. Disclosing feelings may result in physiological problems.
Q:
Which of the following is true?
A. Men and women have the same physiological response, but their display of emotions and how they are verbally expressed differ.
B. Men are more likely to suppress anger than women.
C. Women are more likely than men to confront the person who caused them to be angry.
D. Women are viewed as more objective and independent and thus tend to display their emotions more easily.
Q:
Which statement best describes emotional isolationists?
A. They are adept at using DESC scripts.
B. They regularly engage in low-intensity conflicts.
C. They try to avoid any exchange of feelings.
D. They excel at displaying assertive behavior.
Q:
A DESC script
A. explains the six-stage model of friendship.
B. explains the abuse cycle.
C. is a de-escalation strategy.
D. is a tool that facilitates self-assertion.
Q:
Which of the following is seen as more likely to work effectively in an organization among different groups of people?
A. the emotional isolationist
B. the rugged individualist
C. the team player
D. the friendly relation
Q:
Verbal abuse and sexual aggression are examples of
A. a waning friendship.
B. a nascent friendship.
C. toxic communication.
D. dysfunctional commitment.
Q:
Which of the following indicates the customary order of the development of a friendship?
A. nascent friendship, stabilized friendship, role-limited interaction
B. waning friendship, stabilized friendship, nascent friendship
C. nascent friendship, role-limited interaction, stabilized friendship
D. role-limited interaction, nascent friendship, stabilized friendship
Q:
Which of these does not fit the definition of an acquaintance?
A. a person that we seek out on some occasions to interact with
B. a person that we know by name
C. someone with whom we converse when we happen to meet
D. someone with whom our interaction is limited in scope and quality
Q:
A disagreement over matters of fact is called
A. value conflict.
B. low intensity.
C. high intensity.
D. none of these
Q:
A conflict in which people work to discover a solution beneficial to each other is called
A. low intensity.
B. medium intensity.
C. high intensity.
D. pseudoconflict.
Q:
When friends drift apart, they are in the _____ stage.
A. waning
B. stabilized
C. nascent
D. nautical
Q:
When two people consider each other friends, they are in the _____ stage.
A. stabilized
B. waning
C. nascent
D. all of these
Q:
A role-limited interaction occurs at the _____ of a relationship.
A. beginning
B. middle
C. end
D. all of these
Q:
Emotional intelligence includes the ability to
A. motivate oneself.
B. control impulses.
C. regulate moods.
D. all of these
Q:
Which of the following is not an assertive behavior?
A. asking permission to speak
B. establishing eye contact
C. eliminating hesitations and fillers
D. saying no calmly, firmly, and quietly
Q:
The text lists an bill of personal rights. Which of the following is not part of this list?
A. the right to make mistakes
B. the right to express feelings and opinions
C. the right to make choices for others
D. the right to say no without feeling guilty
E. the right not to assert oneself
Q:
When we behave nonassertively, which of the following is not true?
A. We could end up with something we do not want.
B. We express our true feelings.
C. We might change directions like a weather vane.
D. We do not take steps to improve a relationship that is causing us trouble.
E. We may be afraid of rejection.
Q:
What type of conflict occurs when opposing parties believe that winning or losing is a reflection of their own self-worth, prestige, or competence?
A. value
B. content
C. ego
D. all of these
Q:
A pseudoconflict occurs when
A. there is disagreement over facts rather than values.
B. there is disagreement over values rather than facts.
C. facts cannot be verified.
D. someone mistakenly believes that two goals cannot be achieved simultaneously.
E. one person considers the situation a conflict, but the other does not.
Q:
In a low-intensity conflict, the interactants
A. want to destroy one another.
B. feel committed to winning.
C. feel that victory is insufficient unless it is total.
D. try to find a solution that is beneficial to each.
Q:
Allan Filley identifies several benefits of conflict. Which of the following is not one of them?
A. Conflict can reduce or eliminate the possibility of more serious conflict in the future.
B. Conflict can foster innovation.
C. Conflict can increase cohesiveness.
D. Conflict can help us test the viability of a relationship.
E. Conflict helps us adhere to display rules.
Q:
According to the text, a relationship that has no conflict is in effect
A. at stage five, bonding.
B. not a relationship.
C. violating display rules.
D. a pseudoconflict.
Q:
According to Ekman and Friesen, a person who is certain that he or she is communicating feelings to others but is actually not succeeding is
A. an unwitting expressor.
B. a blanked expressor.
C. a substitute expressor.
D. an emotional isolationist.
Q:
Blanked expressors
A. reveal feelings without being aware that they have done so.
B. are certain that they are communicating their feelings to others but in fact are not.
C. unknowingly substitute the appearance of one emotion for another emotion.
D. try never to show how they feel.
E. are emotional isolationists.
Q:
According to Theodore Isaac Rubin, emotional isolationists
A. violate display rules.
B. are at the differentiating stage of a relationship.
C. experience emotion states but not emotion traits.
D. try to protect themselves by avoiding entanglements or involvements.
E. all of these
Q:
The first information we process when we interact with someone is his or her
A. proximity.
B. similarity.
C. complementarity.
D. outward attractiveness.
Q:
Which of the following statements is true?
A. The closer two people live or work to each other, the more likely they will be attracted to each other.
B. We are more likely to be attracted to people who praise us and cooperate with us.
C. We usually are attracted to people who agree with us.
D. all of these
Q:
The major factors influencing attraction are
A. attractiveness, proximity, reinforcement, similarity, and complementarity.
B. emotion states and emotion traits.
C. suppression and disclosure of feelings.
D. nonassertiveness, assertiveness, and aggressiveness.
E. none of the these; attraction remains a mystery to researchers.
Q:
Suppressing feelings
A. can lead to increased incidence of heart attack and heart disease.
B. can create superficial or inappropriate communication.
C. neither of these
D. both of these
Q:
Which of the following emotions typically results from interference with the pursuit of our goals?
A. surprise
B. happiness
C. sadness
D. anger
E. fear
Q:
Which of the following are characteristics of romantic relationships?
A. the expectation of permanence
B. commitment
C. passion and intimacy
D. all of the above
Q:
Toxic communication includes
A. all forms of functional communication.
B. consistent use of verbal abuse and/or physical or sexual aggression, or violence.
C. intensely positive feelings.
D. waning friendship.
Q:
Susan and Juan had different views on the issue of increased taxes. They are experiencing value conflict.
A. true
B. false
Q:
During the nascent friendship stage, we consider ourselves an enemy of the other person.
A. true
B. false
Q:
Conflict is a part of every relationship.
A. true
B. false
Answer A
Q:
Feelings in themselves are neither positive nor negative; it is what you think
and how you act when experiencing feelings that can affect a relationship for
better or worse.
A. true
B. false
Q:
The second stage of the abuse cycle finds tensions erupting into violence.
A. true
B. false
Q:
For people who express some anger, the risks for disease may be lower than for persons who express little anger.
A. true
B. false
Q:
According to uncertainty reduction theory, when we initially meet someone we are uncertain about the relationship.
A. true
B. false
Q:
We do not know the names of our acquaintances.
A. true
B. false
Q:
The aggressive person insists on standing up for his or her rights while ignoring and violating the rights of others.
A. true
B. false
Q:
We tend to like physically attractive people more than physically unattractive people.
A. true
B. false
Q:
Joe wants to take a new job a new city, but he also wants to live close to his aging parents. This can be defined as an intrapersonal conflict.
A. true
B. false
Q:
Both psychoanalyst Carl Jung and psychologist Elaine Hatfield believed that emotions can be contagious.
A. true
B. false
Q:
When provoked, men and women have equivalent reactions in terms of heart rate, but when questioned, men usually say they are hurt or sad, while women usually say they are angry.
A. true
B. false
Q:
Explore how gender, culture, or technology influences relational development.
Q:
Relational dialectics theory tells us that relationships oscillate between contradictory goals of desires. Discuss three central relational dialectical tensions using examples to explain them.
Q:
Focus on celebrity and grief by recalling a celebrity who has died, such as Michael Jackson. What do you remember about the death and the events that followed? What aspects of the grief process does the public enact when dealing with a celebritys death?
Q:
Jerry Seinfeld said, When you start out with someone, youre essentially driving a strange car for the first time and none of the controls are labeled. How does your understanding of the principles of relationships relate to his comment?
Q:
Referring to specific examples, distinguish among the ten stages of a relationship.
Q:
Explain social penetration theory and using examples distinguish between relationship breadth and depth.
Q:
Discuss how we attempt to meet our needs for inclusion, control, and affection.
Q:
The grief process includes
A. denial.
B. anger.
C. guilt.
D. all of these
Q:
What stage of a relationship is represented by small talk?
A. circumscribing
B. integrating
C. differentiating
D. experimenting
Q:
When speaking of the dimensions of a relationship, the term depth has to do with
A. the number of topics discussed.
B. the length of time the relationship has lasted.
C. the level to which external matters are allowed to affect the relationship.
D. how important the topics are in the persons lives.
Q:
A woman chooses to describe meeting an old boyfriend to her husband, knowing it would upset him. This is an example of
A. bonding.
B. the gossip mill.
C. a hurtful message.
D. depth.
Q:
Which statement about interpersonal relationships describes women more than men?
A. They place a higher value on emotionally close relationships than do men.
B. Their expectations for family life are more traditional.
C. They bond through shared activities.
D. They may feel uncomfortable expressing feelings verbally.
Q:
Phatic communication refers to
A. statements of fact.
B. manipulative statements.
C. extreme self-disclosure.
D. surface clichs.
Q:
A friend buys a new suit and asks you if it is flattering. You tell him that you like its color. This is an example of
A. social penetration.
B. a phatic communication.
C. equivocation.
D. a hurtful message.