Q&A Hero

Q: Interpersonal communication involves A. one person. B. two people. C. ten people. D. millions of people.

Q: During intrapersonal communication, you A. think about you. B. talk with you. C. reason with you. D. all of these

Q: Human Capital refers to A. the amount of money we have in the bank. B. what we know. C. the capital of the state in which we live. D. our internet connections.

Q: Charlie is an avid computer expert. He constantly makes exaggerated claims about how the computer has changed our society and the world. Some people suggest that Charlie suffers from A. hyperbole. B. cyperbole. C. Internet phobia. D. an eating disorder.

Q: The fact that we have cell phones, instant messages, digital television sets, high- speed Internet hook up, and more, indicates that we may be in an era of A. technophobia. B. technocrats. C. technopoly. D. techie geeks.

Q: The transmission of messages processed by gatekeepers prior to their being sent to a large audience is called B. group communication. C. public communication. D. mass communication. E. interpersonal communication.

Q: According to your text, communication is A. irrelevant. B. silly. C. at the core of our humanness. D. out of fashion.

Q: The proverb, Even the emperor cannot buy back one single day implies that A. the emperor has no clothes if he cannot communicate effectively. B. the emperor is an ineffective communicator. C. communication is unrepeatable and irreversible. D. communication is repeatable and reversible.

Q: Social capital is A. human capital. B. how much money you spend. C. what we know. D. social connections.

Q: When you turn away from someone, you are A. communicating. B. having some effect on the other. C. not communicating in any way. D. not having any effect on the other. E. both communicating and having some effect on the other.

Q: During the communication process A. one person functions as source and one or more others as receivers. B. the role of sender belongs to the person who initiated the contact. C. the processes of sending and receiving are static. D. the processes of sending and receiving are constantly reversed. E. none of these

Q: According to psychologist William Schutz, we all have a need for A. inclusion. B. control. C. affection. D. all of these

Q: Effect is defined as A. a behavior-enhancing response. B. a response you give to you. C. a communication outcome. D. none of these

Q: In contrast to negative feedback, positive feedback: A. enhances behavior in progress. B. extinguishes behavior in progress. C. serves a corrective function. D. both enhances behavior in progress and serves a corrective function

Q: Feedback that is designed to encourage us to continue behaving as we are is called: A. positive B. negative C. negative/positive D. none of these

Q: According to your text, intellectual ability A. has no effect on communication effectiveness. B. never creates noise in communication. C. can create noise in communication. D. none of these

Q: Noise A. must contain sound. B. is created only by psychological sources. C. is anything that interferes with or distorts our ability to send or receive messages. D. is a significant component in effective communication.

Q: Channels of communication include A. ABC, NBC. B. sight. C. sound. D. both sight and sound. E. none of these

Q: Which of the following is not an essential element of human communication? A. people B. channels C. noise D. feedback E. negativism

Q: Which of these is a message: A. a letter B. a facial expression C. shaking hands D. turning away from another person E. all of these

Q: Voyeurism is an element of television reality shows. The term refers to A. peering into lives of others. B. asking people to eat bugs. C. manipulating conflict situations. D. exploiting greediness.

Q: In dyadic communication, we are interacting A. within ourselves. B. one to one. C. one to a few others. D. one to many others.

Q: It is possible not to communicate. A. true B. false

Q: Communication is dynamic. A. true B. false

Q: It is easier to find like-minded people when using digital media than it is when offline. A. true B. false

Q: The Internet can both increase and limit opportunities for person-to-person interaction. A. true B. false

Q: In a symmetrical relationship, the emotions of one person are mirrored by the other. A. true B. false

Q: The need for social contact defines our need for control. A. true B. false

Q: Communication is unidirectional. A. true B. false

Q: Human communication involves a sender; he or she is the one who initially decodes the message. A. true B. false

Q: An effect of communication would more likely be emotional than intellectual or physical. A. true B. false

Q: A distracting odor is an example of noise. A. true B. false

Q: A message is the content of a communication act. A. true B. false

Q: Communication is defined in your text as the deliberate or accidental transfer of meaning. A. true B. false

Q: It is possible to communicate without talking to anyone else. A. true B. false

Q: John Culkin theorizes, Understanding media has a lot to do with understanding me. What does this quotation suggest to you about understanding media and the need for media literacy?

Q: Identify and explain the six functions of mass communication.

Q: Define mass communication and discuss its various components.

Q: Television has been singled out as a (an) _____ medium. A. active B. active/passive C. passive D. inactive

Q: The theory that proposes that children who are shown films of people punching a doll will exhibit an increase in such behavior in their own lives is called A. catharsis theory. B. aggressive stimulation theory. C. catharsis stimulation theory. D. catalytic theory.

Q: The theory that suggests that watching violence enables people to vicariously let off steam by fantasizing the release of pent-up frustration is called A. catharsis theory. B. aggressive stimulation theory. C. catharsis stimulation theory. D. retroactive catharsis theory.

Q: Catharsis theory was developed by A. Albert Bandura B. Michael Gamble C. Stanley Feshback D. none of the above

Q: Research reveals that the depiction of violence may A. lead to aggressive behavior in children. B. be emotionally arousing for some people. C. both A and B D. none of the above

Q: Your employer is _____ to read your e-mail. A. not allowed B. sometimes allowed C. allowed D. none of the above

Q: Vehicles that focus on crime and sensational stories are called A. mainstream media. B. tabloids. C. media tabs. D. none of the above

Q: What percentage of real-life crimes are violent? A. 50 percent B. 40 percent C. 30 percent D. 20 percent E. 10 percent

Q: What percentage of crimes in cops shows are solved? A. 90 percent B. 80 percent C. 70 percent D. 60 percent E. 50 percent

Q: How long is a television on in the average U.S. household on a typical day? A. 3 hours and 47 minutes B. 6 hours and 47 minutes C. 9 hours and 47 minutes D. 12 hours and 47 minutes

Q: What percentage of our media hours are invested in television and radio? A. 20 percent B. 40 percent C. 60 percent D. 80 percent

Q: How many hours a year does the typical American spend consuming the output of the media? A. 1,400 B. 2,400 C. 3,400 D. 4,400 E. 5,400

Q: What percentage of U.S. households own three or more television sets? A. 76 percent B. 92 percent C. 51 percent D. 88 percent

Q: The media A. teach us social norms. B. assess preferred patterns of behavior. C. help us decide what to wear. D. all of these E. none of these

Q: The media A. set our agendas. B. help us structure our lives. C. help us interpret our lives. D. all of these E. none of these

Q: The ability to view programs whenever one wants to is called A. shifting time. B. time shifting. C. time. D. shifting.

Q: When we produce materials of consumption ourselves we are functioning as A. consumers. B. exsumers. C. prosumers. D. principles. E. all of these

Q: Mass communication transmits messages A. through gatekeepers. B. without gatekeepers. C. sometimes using gatekeepers. D. through various gates. E. none of these

Q: Mass communication is a mix of A. people. B. messages. C. channels. D. all of these E. none of these

Q: All of the media expend a portion of their energies trying to entertain their audiences. A. true B. false

Q: Catalytic theory proposes that media violence may trigger violence in hyperactive or unstable people. A. true B. false

Q: The term buzzing insects refers to paparazzi. A. true B. false

Q: We spend more time sleeping than interacting with the media. A. true B. false

Q: Today the lines between consumer and provider are blurring. A. true B. false

Q: In the United States more computers than TV sets are sold. A. true B. false

Q: Discuss the questions you would want to ask about any company you might be interviewing for.

Q: Discuss the four behaviors you should exhibit once your rsum gets you in the door.

Q: Discuss the issues involved in asking for a specific salary during job interviews.

Q: Assume that you are interviewing candidates for a job in your company. Create 10 questions that would be appropriate to ask potential candidates. In each case, identify the type of question you have selected and your rationale for selecting that type of question.

Q: An interviewer asks, Do you prefer to work alone or with others? How would you answer?

Q: An interviewer says, Tell me about yourself. How might you respond? Be specific.

Q: Author Richard Bolles says, Each party has questions in the interviewboth you and the employer. The essence of the interview is to find out the answers to those questions. Discuss the types of questions employers and interviewees seek to answer. Be specific.

Q: In his book Effective Listening, Kevin Murphy suggests, There is only one person who can tell you whether any candidate is right for the job: the candidate him or herself. Do you agree or disagree? Support your position with reasons.

Q: A job interview is A. purposeful. B. planned. C. decision making. D. all of these

Q: The best way to handle an illegal question in an interview is to A. politely refuse to answer it. B. answer parts of it that you dont find objectionable. C. give false information rather than reveal something you dont wish to disclose. D. use the Socratic method, and without answering, pose a question to the interviewer.

Q: Rsum padding is A. an appropriate method of enhancing the look of a rsum. B. an ethical way of giving information on a rsum. C. lying. D. none of these

Q: An effective device to elicit more information from the applicant is for the interviewer to A. say mm while nodding his or her head. B. follow a primary question with a closed question. C. slump in the chair, with arms outspread. D. place hands on the desk with palms extended upward.

Q: A question such as Tell me about a time when you acted as a leader would be part of which type of interview? A. stress interview B. behavioral interview C. case interview D. none of these

Q: Effective listening skills are particularly useful in A. determining which closed questions to use. B. asking follow-up questions. C. leaving the door open for future contact at the end of the interview. D. all of these.

Q: Would you explain that further? is an example of a(n) A. primary question. B. secondary question. C. closed question. D. open question.

Q: The question Did you graduate in the top quarter of your class? is an example of a(n) A. primary question. B. secondary question. C. closed question. D. open question.

Q: The first stage of the interview serves to A. break the ice. B. establish rapport between interviewer and interviewee. C. create an atmosphere of trust and goodwill. D. achieve all of these goals.